User Reviews for Crowne Plaza Washington National Airport

Research User Reviews for Crowne Plaza Washington National Airport (21-30 of 30)

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Apr 13, 2006 by Tennille from Morgantown, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The king size bed was luxurious. The bedding is very comfortable.
• The bathrooms are tiny.

“My hotel stay was fabulous. The room was very clean and comfortable. The down comforter and pillows were luxurious. Definitely an outstanding value for the dollar. I highly recommend it.”

Apr 12, 2006 by Jane from Lufkin, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice beds.
• Very institutional; expensive parking; run-down appearance.

“Beds were GREAT, but rest of hotel was only average. Was billed for stay by hotel and promised it wouldn't show up...still waiting to see how that works out. Not impressed.”

Dec 28, 2005 by Kay from Kingsville, TX
Overall Rating: 7
Cleanliness:[10] • Staff:[4] • Location:[8]

• Hotel was very clean.
• Hotel staffs.

“Response at the hotel front desk was very slow and their knowledge on the rates was very poor.”

Nov 21, 2005 by Ed from Rochester, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[9]

• Friendly front desk staff.
• N/A

“Tired, needing an update, not really worth the money.”

Nov 18, 2005 by George from Arlington Heights, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location to all major transportation outlets.
• The room could have bee a bit cleaner.

“I was satisfied with this hotel. What I don't like are the prices you need to pay in the Washington DC area.”

Nov 7, 2005 by David from Annapolis, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great staff, nice, clean, loved the sleep package.
• Everything was fine.

“Very nice hotel. Conveniently located. Computer web access terminals came in handy. Great Staff.”

Oct 20, 2005 by Anne M. from Everett, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Convenient from airport, free shuttle.
• Not a lot to do after dark, but subway was close.

“I liked the internet in the lobby that I could use to research what I wanted to do.”

Jul 19, 2005 by Richard from Lafayette, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was very helpful
• Charged guests for parking

“Great location, clean, friendly staff”

Oct 5, 2004 by Cynthia M. from Dunn Loring, VA
Overall Rating: 3

“This hotel was not par for the Arlington area. Staff was disinterested and not well trained. Staff service (room service, airport shuttles) were late or non-existent. Several phone calls were required to get hotel staff to deliver services. The gym was terrible.”

Sep 28, 2004 by Rita Y. from Bangor
Overall Rating: 5

“I was very disappointed with the staff. We arrived at 12:00am and they had no record of our reservation. I had called one week earlier to assure a smoke free room so I knew we were in their system. They had us wait 45 minutes to get a room because they couldn't find us on their computer. All this time they never made eye contact with me, never said a word to me, and never apologized for the wait. Even the manager came out to work on this.”