User Reviews for The Melrose Hotel Washington

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Dec 19, 2007 by Christopher from Cleveland, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful, clean, great location.
• Most ice machines didn't work.

“The hotel was great. The staff was very helpful. If I ever go back to DC I will stay at the Melrose.”

Dec 17, 2007 by Donna from Orinda, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room very attractive; close to great Georgetown restaurants.
• Close to hospital (ambulances).

“Great hotel for business travel. Walking distance to GWU, Kennedy Center, State Dept., National Academy of Sciences and Georgetown restaurants. With students nearby, pedestrians on the street late (felt safe on foot).”

Dec 17, 2007 by Jason from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location, friendly staff, clean.
• I would not consider this a 4 star hotel. The rooms, particularly the bathroom, and hallways were outdated. Also, parking was exceptionally expensive.

“This is a very good, clean, 3 star hotels with an above average location near the heart of Georgetown. Downsides are expensive parking (~$38/night much more than even NYC) and outdated bathrooms and hotel rooms.”

Dec 13, 2007 by Precious R. from Springfield, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Very friendly and knowledgeable staff; convenient location
• Room was uncomfortably hot with no real way to moderate temperature.

“Not bad for the price. Looks really nice upon first glance, a little cracks and chips here and there, but appears well worn. Room was uncomfortably hot, but not unbearable.”

Dec 6, 2007 by Heidi from Statesboro, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, well-located, very friendly staff, beautiful.
• Nothing well, the breakfast buffet was pretty expensive.

“Located close to the metro, downtown, GWU Medical Center, the Melrose was a perfect compromise for me as a place to stay between a conference in the Woodley Park area and sightseeing with my 10-year-old. The hotel is beautiful, clean, well-appointed, and the staff is wonderful. I highly recommend the Melrose to anyone, and look forward to staying there again the next time I am in DC.”

Dec 6, 2007 by Sue from Lafayette, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We were upgraded to a suite without asking!
• The bed was fine, but not as comfortable as I had expected for a 4-star hotel. The 2 pillows provided on the king size bed were also lumpy.

“The Melrose Hotel was in a good location- central to most of Washington DC's tourist attractions. It was a nice walk to Georgetown and Dupont Circle, and a short walk to the metro stop. We were upgraded to a suite, which was spacious and comfortable. The living room contained a TV, couch, two chairs, and an eating area, complete with wine glasses and a corkscrew. (A TV was also in the bedroom.) The bathroom was clean with a large sink and mirror, and a nice array of bath products were provided (the brand was Rusk, which had a wonderful fragrance but was made in China). The one meal eaten at the restaurant was breakfast, which was good but expensive for a basic buffet. Staffs were reserved but very accommodating.”

Dec 6, 2007 by Robert from Wilmington, DE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly great location.
• Nothing.

“Large room nice decor great location.”

Nov 29, 2007 by Scarlet from Catlett, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The cleanliness and the location; short walk to Georgetown!
• The hotel is awesome; nothing negative. The valet parking is ridiculous 38.00!

“When you walk through the door, the word "elegant" comes to mind. The gentleman at the front desk was extremely nice and very accommodating, upgraded me to a beautiful suite as a "little something for my birthday" and I didn't ask; he just did it as a nice gesture! Then, you meet the valet guy. But, after that, we went to our suite and were just delighted. A great bedroom, an office, and a living area with a nice dining room table. Very clean, very attractive. I would say the only thing they might want to upgrade would be the pillows, hard and flat. We did not use the restaurant or room service, so I can not comment on that. But, the short walk to Georgetown was absolutely a huge plus; great location! Overall, wonderful experience.”

Nov 7, 2007 by Rj from W. Lebanon, NH
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[7]

• Front desk staff was friendly.
• My room was filthy. There was urine on the toilet seat, the carpets were stained.

“This is definitely not a 4 star hotel. The room was filthy: there was urine on the toilet seat, the carpets were stained, the telephones were visibly dirty, and the walls were full of scuff marks. When I complained about the bathroom, housekeeping sent someone to my room to "clean up." when I checked later, I saw that they had only placed a bath mat on the floor and had sprayed disinfectant in the air the urine was still on the toilet seat.”

Oct 11, 2007 by Betsy from Magnolia, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[7]

• Large rooms, very nice lobby.
• Horrible restaurants and service in restaurant.

“Good location in a good neighborhood, walking distance to many upscale eateries. Do not eat in hotel bar or landmark restaurant, bad service and mediocre food.”

Oct 10, 2007 by Michael from Highland Park, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Exceeded expectations in all respects. Great hotel!
• There were no negatives.

“Outstanding hotel. Definitely a 4plus star rating; great location, spacious and nicely appointed rooms, very clean and well-maintained, nice lobby and common areas, very comfortable bed.”

Oct 10, 2007 by Larry from Whitehouse Station, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, good location.
• Parking too expensive.

“The $38/day for parking is way too much. This should be considered in the price, not something extra.”

1 of 1 people found this review helpful.

Sep 24, 2007 by Maggie from Tucson, AZ
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful hotel rooms, great views and perfect location - 1 block from Georgetown.
• Cheap thin towels, old TV.

“While it was a very nice hotel, it definitely seemed more like a three star than a four-star. The towels were so thin they were almost transparent - definitely not resort-quality. We still very much liked our stay at this hotel though. Staff was very polite. Received USA Today outside out door in the morning.”

Sep 23, 2007 by Edwin from Jamaica, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[6]

• Not much. No pool and no room service after 10 PM.
• Rooms were very small and below standard.

“Would not stay again.”

Sep 20, 2007 by Tim from Jersey City, NJ
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[7]

• Convenient location.
• Stuck with noisy first floor smoking room.

“Checked in late and was stuck with a first floor room right next to a major traffic road. It was entirely too noisy to sleep until very late at night. The room was smoking and they did not have a non-smoking room for me. As a non-smoker, I've stayed in smoking rooms before without much bother but it was way too smoky in the room for me. It was a weekend night and my neighbors were all clearly young kids partying in the hotel. Would never return.”

Sep 19, 2007 by Ellyn from East Meadow, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[8]

• The hotel staff was very friendly and remembered us by name.
• There shower curtain was moldy, separate bathroom and sink.

“The hotel staff was very friendly and remembered us by name. That could have been because the parking lot damaged my car and a package that was sent by FedEx could not be found. We requested fresh towels and never received them.”

Sep 18, 2007 by Jon from Brooklyn, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was huge/cable channel selection was decent/great location nr metro.
• No working ice maker within 3 floors/no free Wi-Fi; charge $1 for local calls.

“They have large rooms and decent cable selection, and a great location near metro and Georgetown-- but no business traveler can function these days without free Wi-Fi.”

Sep 17, 2007 by Stephen W. from Cincinnati, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location and room size.
• Room was "worn" and bed sheets had something on them when I arrived.

“Nice size room, excellent location, very small bathroom, when I complained about something on sheets to front desk got message from cleaning manager about their "green" policy. This is a nice 3 star hotel that could be 4-star if updated.”

Sep 9, 2007 by Ken from Norfolk, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean and spacious room.
• Nice generic.

“A nice hotel but little on the generic side of nice. Nothing unique or moving about the hotel. It did have very large rooms which made it comfortable for us.”

Sep 7, 2007 by Veronica from Randolph, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location.
• Beds, gym.

“I'm completely neutral about this Hotel. The mattresses felt old with no support. The ice machine was broken. The gym had only bicycle and walking, no weights, and in a very small room. We never tried the restaurants but looked nice, fancy and $$$. The location was very good, near Georgetown (CVS, banks and "La Madeleine" restaurant) and Metro. Anyway, next time we would reserve near The Capitol or White House.”

Sep 5, 2007 by Rhoda from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location & cozy.
• Parking is expensive.

“Conveniently located in Foggy Bottom this is a classic hotel.”

Aug 30, 2007 by Sara from Concord, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[6]

• Location.
• They charged $5 for a bottle of water, and then added $1.60 tax!

“Conveniently located between George Washington U. and Georgetown U. Rooms are well decorated. The high cost of the valet service could pay for many a cab ride around DC.”

Aug 30, 2007 by Katie from Berkley, MI
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[8]

• Location.
• Dirty, uncomfortable, terrible service, laziness, incompetence.

“This hotel is like a movie set - pure deception.”

Aug 25, 2007 by Harry from Princeton Junction, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lovely hotel.
• Few choices in restaurant.

“Very nice atmosphere. Old world elegance. Centrally located.”

Aug 24, 2007 by Harold from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location to downtown.
• The room itself was not real nice looking inside.

“This hotel does not seem like a 4 star to me. The only reason I can think that it is would be because of its location next to downtown, yet not right in the middle of downtown. But the hotel itself, the commodities, the look of the room inside (outdated) suggest to me more like a 2.5 star. The ice maker never worked, although someone would bring some to our room whenever we called. There was a charge for internet (it has to be a must these days for a hotel to have free wireless, especially if it is a 4 star). There were some issues with getting our check out time correct. However, the staff was very friendly. Overall, we enjoyed our experience.”

Aug 21, 2007 by Susanne from Williamsburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Great location, convenient to Georgetown- all walking distance. Our room was huge, and everything was clean.
• I wished that there was a free coffee bar in the am.

“Great hotel - very clean and very nice. It was close to Georgetown with lots of things in walking distance. Overall, a great experience.”

Aug 15, 2007 by Holly from Portland, OR
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• Great location. Lovely, spacious room.
• Extra charges for everything, even wireless internet.

“The room and the location were great, but there were some negatives. We had to block traffic and wait a long time to get our car valet parked to enter the hotel (Parking was very expensive, but I'd expect that in a major city). We had to pay for wireless internet, and then would have had to pay another fee for another computer, but we decided to use just one. We were in a big hurry in the morning, and were glad to see a nice continental breakfast, so we grabbed some fruit, coffee and muffins on the run, only to find out that we'd just purchased two $18 buffet breakfasts. Might stay here again, but I'd be careful about extra charges.”

Aug 3, 2007 by Joanne from Shoreview, MN
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• Very nice.
• Kind of bossy staff.

“If you have lots of money to spend, this is the place to be.”

Jul 20, 2007 by James from Toledo, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great room, wonderful location, close to metro, great staff.
• Internet connectivity very sketchy, perhaps it is the age of the hotel.

“Wonderful hotel, everything was working well there and I would recommend it to everybody I know. In fact, I already have.”

Jul 12, 2007 by Shephali R. from Tampa, FL
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[8]

• Location good, staff friendly.
• Not worthy of the 4-star rating.

“Room was dirty when we checked in (used glasses and towels in bath area), bathtub was chipped, carpets looked dingy. Bed was not as comfortable as I expected it to be. Expected much better when requesting a 4-star hotel.”

Jul 12, 2007 by Phillip from Oceanside, NY
Overall Rating: 4
Cleanliness:[4] • Staff:[1] • Location:[5]

• 2 Bathrobes provided without asking.
• The staff needs to be told to do something, they never do it themselves.

“When walking into the hotel you feel like you might be at a 4 star hotel. But when you check-in make sure they don't stick you in the handicap room like they did with me. There is no closet, a very awkward room, and the wall paper is peeling. Also, after ordering room service I left the tray outside my room and it stayed there for 2 days! You don't feel taken care of at the Melrose and as for being labeled 4 stars. The best I'd give this one is 2 4/5ths. There is just no "class" in the Melrose staff.”

Jul 11, 2007 by Dave from Neshanic Station, NJ
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[8]

• Larger room.
• Front desk staff was not very cordial.

“Hotel staff was unfriendly. Almost acted as we were a bother. Not sure why but the front desk staff was very unprofessional at check in and departure.”

Jul 10, 2007 by John from Northville, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Friendly service and great location.

“Excellent facilities with a friendly staff. Valet parking (at $38/night) is the only negative.”

Jul 10, 2007 by Naomi from Baltimore, MD
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Decor and amenities, great location near Georgetown.
• Expensive parking.

“We enjoyed our (brief) stay. The personnel were attentive and very helpful with regard to directions, recommendations and providing extra keys. The room was spacious and beautifully-appointed. The bathroom was recently renovated and provided us with high-end products. We couldn't have had a better location between Georgetown and the White House to enjoy DC on the 4th of July!”

Jul 9, 2007 by Eleanore from Goldsboro, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Stately, friendly, up-graded us to a suite.
• Nothing.

“The staff was observant and attentive. We were upgraded to a suite from a 2-double bed room because of a lack of a non-smoking room available. We enjoyed our stay very much. The location was just where we wanted to be.”

Jul 7, 2007 by Jim from Simpsonville, SC
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location to major DC destinations.
• Poor value vs. cost.

“Wireless internet service was a problem; I had to pay to call for troubleshooting help when the internet bridge device loaned to me by the hotel did not work. First device given was inoperable, second worked, eventually, after ISP determined field problem source. Fitting on sink was loose.”

Jun 28, 2007 by Marc H. from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good location, fantastic room.
• Poor service in the hotel restaurant.

“Excellent location, walk to Georgetown and Whitehouse, very nice room.”

Jun 26, 2007 by Kristin from Quincy, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice decor, charming, small and personal.
• Needs exhaust fan in shower area and better soundproofing from room door into hallway.

“Upscale without the attitude.”

Jun 25, 2007 by Pat from Norfolk, VA
Overall Rating: 5
Cleanliness:[4] • Staff:[10] • Location:[10]

• Very friendly and service oriented staff, nice lobby.
• The room was in rough shape, wall paper was dirty and peeling , some mold in shower, stains on bed covers, first experience.

“Read above. The room had peeling wall paper, stains on the bed covers, some mold along tile base in shower. Staff is very friendly and service oriented.”

May 16, 2007 by David from Charlottesville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and most helpful.
• No concerns.

“Excellent rooms and the staff was wonderful! The location was great. The room was very nice and everything was in excellent repair. A lovely place.”

May 3, 2007 by Rod from Richmond, VA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[9]

• Good location. Comfortable clean beds.
• Undergoing repair. Small room. Not worth the money we paid.

“I was a bit disappointed in the hotel. It was, though, safe and comfortable and within easy reach of public transportation. Valet parking for a night ran over $30. This was way too much.”

May 1, 2007 by Jelveh from Oceanside, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• Great location and high caliber.
• The Melrose hotel is in dire need for renovation.

“NA”

Apr 25, 2007 by George from Huntington Station, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very friendly. Rooms are spacious and clean.
• The only thing missing was a breakfast buffet.

“Great hotel. Close to the Metro and attractions. Spacious rooms and friendly staff.”

Apr 24, 2007 by Kelly from Chesapeake, VA
Overall Rating: 0
Cleanliness:[7] • Staff:[6] • Location:[9]

• Excellent location.
• The air conditioning did not work and we were on the 8th floor.

“Great location and our room were lovely at first sight. However, no air-conditioning on the 8th floor was uncomfortable. Guest services gave us complimentary breakfast buffets. Downside to the weekend was the large scratches on the front bumper of my car and no mention from the valet parking attendant of the damage that obviously occurred while valet parking was responsible for my vehicle!”

Apr 21, 2007 by Naomi from Philadelphia
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[10]

• Great central location.
• Terrible service and no air conditioning!

“This hotel is very convenient to the dc tourist sites, and its close the metro. The location is great. However, the service/ambiance leaves much to be desired (bad food, rooms badly maintained, valet service dysfunctional at best). parking is not free, despite what some websites claim. I paid $34 for valet service, and this does not include a tip. Despite all this, the hotel is still a reasonable value. But you should know what you're getting. Good location and a functional room.”

Feb 25, 2007 by Jim from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It had some classic charm.
• The fitness center had no free weights or weight training machines.

“Classy hotel for mid-range chain hotel pricing. Great location, convenient to metro.”

Feb 23, 2007 by Sara from Concord, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The rooms are nicely appointed and decorated. Very pleasant.
• Every time we have stayed here we have had trouble getting on the Internet.

“Understated in it's exterior appearance, the Melrose Hotel situated mid-way between Georgetown University and GW University has a very sophisticated feel in each of the well decorated guest rooms. Each bathroom features marble tiled showers and a separate sink area with granite counters. The hotel restaurant is perfect for breakfast, featuring fresh squeezed orange juice, and a choice of the buffet or menu items. Be careful about using the valet service. It is not hard to pay twice as much for parking a car/day then it cost to rent a car. Easy access to M Street shopping and restaurants makes this a good choice for vacationers and business people alike.”

Feb 22, 2007 by John from Pittsgrove, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• The room was very clean.
• The housekeeping knocks on the door too early.

“Excellent location, great room (View was poor, but that didn't matter to me). Lobby a little bit dirty, staff very friendly. Overall I would stay there again.”

Jan 29, 2007 by April from N Plainfield, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very spacious rooms. Luxury toiletries. Nice robes.
• There was no parking at all. Had to use valet.

“Enjoyed my stay. Parking was the only disappointment. We had to rely on the valet service which was not as attentive as I expected.”

0 of 1 people found this review helpful.

Jan 24, 2007 by Tim from Haymarket, VA
Overall Rating: 2
Cleanliness:[6] • Staff:[1] • Location:[4]

• Checking out was fine.
• Staff quality of room, food, amenities.

“They should pay me back at least half my money. They gave us bad directions 3 times, the food is better, much better at Denny¿s, there were no towels in the room, and light bulbs were out. Yuck.”

0 of 1 people found this review helpful.