User Reviews for The Melrose Hotel Washington

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Sep 8, 2008 by Bill from Waunakee, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good concierge service, pleasant people, good location.
• Picture window in room foggy.

“Excellent location, helpful staff, bigger room than anticipated, clean, good concierge recommendations.”

Sep 5, 2008 by Peter from Chapel Hill, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Very convenient to White House & Georgetown.
• Needs some cosmetic updates.

“Overall, the location makes this hotel ideal when visiting DC. It's a short walk from most attractions, and convenient to Georgetown. With some upgrades, including a more comfortable bed, it would have been excellent.”

Aug 25, 2008 by Gabriel from New Hartford, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room space.
• Fitness center poor.

“Overall: good and nice.”

Aug 20, 2008 by Diane from Chester, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• There were many things to recommend this hotel however, the room appointments, the bed and linens (important for tired guests) were exceptional.
• The valet parking was a bit unprofessional for a 4 star hotel.

“This is a great location for visitors and business travelers to Washington, DC. Georgetown, the metro, and major sites on the mall are all within walking distance. While the parking valets left a bit to be desired on arrival, once you enter the hotel, the experience improves. This is a small hotel, but the decor is lovely and well maintained. The front desk staff members were friendly and helpful. The lovely decor extends to the halls and the rooms. The bedding is great!”

Aug 13, 2008 by Denise from Machesney Park, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[9]

• Location.
• Amenities.

“It is a lovely hotel in a prime location. Restaurants did not offer a great variety and the prices were rather high. Not a very family friendly hotel, but very nice. I would stay at this hotel again.”

Aug 11, 2008 by Todd from Fulton, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location!
• A little pricey on the parking. Used another location for $15/day vs. $35/day.

“Great place. Will go there again!”

Aug 5, 2008 by Linda from Nokomis, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Food was great, loved location.
• Employees were not very friendly, neither was the valet.

“I'm used to friendly desk staff in a hotel of this caliber. DC is huge and I tried to get directions from several persons with no results. Room was nice but had an odor to it. All else went ok.”

Jul 31, 2008 by Marc from Baldwinsville, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bed was very comfortable.
• There was no pool.

“We had a great stay at The Melrose Hotel. The staff was excellent and the room was great. The only thing that we didn't like was their was no pool. I would recommend this hotel to anyone staying in DC.”

Jul 28, 2008 by Johnnie from Snellville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Great location.
• Outside surroundings very noisy early morning.

“The Melrose Hotel was terrific. It was centrally located and easily accessible from Metro. Staff was helpful and very professional.”

Jul 15, 2008 by Lisa from Auburndale, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• The rooms were large and clean, and beds were comfortable.
• Needed refrigerator. Told by front desk to empty mini bar and use it and then the lady that checks the mini bar gave us a hard time about it.

“Hotel was nicely decorated, clean and comfortable. You pay for everything else from local phone calls(1.00 ea) to valet parking only (38.00) daily. Not much else but a room and very expensive restaurant. Ice machine on floor never worked during our stay. Staff entered hotel room when our teenage daughter was there by herself (they let themselves in) and they changed the TV channel that she was watching to see something on another station. Staff was male. Hotel is close to Metro and Georgetown.”

Jul 15, 2008 by Stu from Milford, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was my wedding night. The room service staff was most helpful in setting up my room.
• It took forever to check out at the front desk at 5 AM. We had a plane to catch.

“Great hotel. I would stay there again.”

Jun 4, 2008 by Ed from Boston, MA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Location was perfect for this trip; usually stay on the Hill.
• Restaurant closed; service in the Library (bar) - poor.

“Surprised to read in literature that hotel was upgraded only a few years ago - had to ask for extra pillows which were awful; seems like they came from some sale!”

Jun 2, 2008 by Victor from Hilton Head, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[9]

• Free internet in room. Close to everything.
• In room movie didn't work. Work out room minimal.

“Very nice room. Very quiet. A couple minutes walk to Georgetown.”

May 30, 2008 by Joe from Toms River, NJ
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[8]

• The rooms had paint chips all over them.

“The rooms were old and unclean, paint chipping everywhere. TV was fuzzy, it was just mess. I am not at all happy with the service you have provided me.”

May 28, 2008 by Michael from Westport, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Parking.

“Very nice. Excellent location to Metro and Downtown.”

May 27, 2008 by Martha from Columbia
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Close to Georgetown, streets safe and busy at night, friendly staff.
• Several ice machines still broken, was given smoking room first night, but given free breakfast to make up for it.

“Hotel staff exceptionally friendly and professional. Bathrooms outdated, but good water pressure and fast hot water. Windows will open. Individual room thermostats. Charged $10 for wireless connection/day. Close to Georgetown. Restaurants expensive in Hotel! Mini Market next door. Parking outrageous. Close to Metro. On bus line. Several ice machines out of order. Overpriced for Hotel quality, probably not for DC.”

May 15, 2008 by Dan from Canton, MA
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[7]

• Location.
• Small, plain, cold.

“Average and mediocre. I am assuming the star rating has to do with the location only.”

May 13, 2008 by Nancy from Stamford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Room was large. Convenient.
• There were cobwebs in the lights and some bulbs were out.

“I was pleased with the room except for the above comments.”

Apr 29, 2008 by Alice from Shoreham, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location, very competent staff.
• It's an old hotel and can use a little sprucing up rugs, wallpaper.

“The hotel was really very nice. Being an old hotel, it needs a little work on rugs, wallpaper, quilts in the room. The staff was very accommodating and helpful. When it stated it was 4-star hotel, I just expected it to be a little more upscale.”

Apr 14, 2008 by Ted from Virginia Beach, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[10]

• Location was fantastic for my purpose.
• They sent new guests to my room in error late at night.

“Nice spacious rooms, great location. Public spaces not great. Fitness room is just aerobic machines. Breakfast sparse and very expensive. Valet parking was efficient but expensive.”

Apr 13, 2008 by Chris from Pittsburgh, PA
Overall Rating: 6
Cleanliness:[3] • Staff:[6] • Location:[7]

• Convenient.
• The bathroom was gross. Rust, outdated, dirty shower, toilet ancient.

“Not a bad place overall, the bathroom was in need of a serious makeover. It was dirty unacceptable for a 4 star rating. Everything else was decent, location good. I would probably not recommend the Melrose Hotel again.”

Apr 10, 2008 by Jeff from Springfield, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very friendly staff and nice room.
• Sink was a little small.

“Great place (staff, room size, location, TV) do not get me wrong, but do not leave your phone charger or you will never see it again. I even called housekeeping and they had it on Sunday. But lost it by Wednesday.”

Apr 9, 2008 by Robert from Scottsville, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[7]

• Clean, uncluttered access to rooms from entry.
• Parking non-existent. Valet service sub-standard.

“Close proximity to Georgetown while not immersed in Georgetown 'foot-traffic' is a big plus. You can take or leave it with little effort. Bar and Dining area are offset from entry-way, so the path to the rooms is unencumbered. Rooms are clean and well laid out with functional areas (bed, TV, office and clothing closet) properly separated. Bathroom was a positive surprise, with everything spotless and lots of room.”

Apr 5, 2008 by Lynn from Chicago, IL
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[6]

• Location.
• Poor amenities.

“Fine location. Big room. No soap. Broken bed side lamp. Loud air handling system. Second class accommodations.”

Mar 28, 2008 by Lisa from Thaxton, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• We enjoyed the close proximity to area attractions and the Metro.
• There was not an indoor pool.

“This hotel was well run. The front desk employees were friendly and helpful. We liked being able to catch the Metro close by to visit several area attractions. It was clean, up-to-date and easy to find.”

Mar 20, 2008 by Alex from Great Mills, MD
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room was very spacious, the bed was very comfortable, and the furniture was very nice.
• They charge for wireless internet, the bathroom was very simple, basic cable, and the air conditioner was broken.

“Alright hotel, definitely not a 4 star hotel though. The furniture, appliances, and the amount of space was very nice. However, the really nice plasma screen TV could not be enjoyed because they only offered basic (I mean basic) cable. The air conditioner did not work. Luckily, the room temperature didnt go above 75 with the windows closed. The bathroom was small and did not offer a separate bath/shower in comparison to the Westin Grand. I almost forgot, the biggest disappointment was that they charge $10.00/day to utilize their wireless internet, who does that these days? On the other hand, the staff was very courteous and accommodating. The location was very nice too.”

Mar 19, 2008 by Randy from Doylestown, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• Location.
• Not as high quality as I expected.

“Great location, a bit less posh than we had hoped for the star rating. Friendly and cooperative staff, but not as knowledgeable about the DC sights as we expected.”

Mar 19, 2008 by Brock from Pocatello, ID
Overall Rating: 5
Cleanliness:[8] • Staff:[10] • Location:[5]

• Flat panel TV.
• Location, room quality.

“Room quality was poor. Some of the furniture was either wobbly, broken, or just in bad shape. The location of the hotel did not seem that great either. There were not a whole lot of dining choices close to the hotel. The plus of the hotel is that there was a metro station just a block away so that you get get around town pretty well.”

Mar 19, 2008 by Tammi S. from Gaston, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great access to entertainment.
• Ridiculous prices for breakfast.

“The hotel staff was friendly and did a great job welcoming our kids on their first big trip to DC.”

Jan 12, 2008 by Carlos from Los Angeles, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[9]

• The hotel staff in lobby area was great. Enjoyed the attentive welcome and exit. Was reimbursed for horrible food.
• The food in most the menu was terrible. I tried ordering different things and it was all disgusting. Stale bread.

“When I arrived into hotel I had a warm friendly welcome. I was exhausted from the commute and felt relieved after checking in. Gym could be better and the food is terrible. I get in late and get hungry. Not many places were open around hotel for food. I ordered room service and was VERY disappointed. I asked what was best on late night menu and was recommended a Turkey Club. It was the worst club ever, stale bread. I was shocked on how someone could go wrong with a club. Overall, I would not stay there again, unless I had to. There are a lot of good places to eat a few blocks from hotel. Church next door. That's also good. lol”

Jan 7, 2008 by Aaron F. from Ocean Pines, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was very helpful and friendly.
• The room we were in was old, and bathroom ceiling was unpainted drywall with mud!

“The hotel was nice at first appearance. The staff was also extremely helpful and friendly. However for a 4-star hotel I was a little disappointed with the condition of the hotel. The room was nice but the bathroom dated and the ceiling was under repair. This room should have not been open for reservation until these repairs were completed. We enjoyed the Melrose but would have found our stay even more enjoyable if the room were complete.”

Jan 4, 2008 by Sonja from Stafford, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Everyone was willing to accommodate.
• The ice machine on our floor wasn't working, neither was the one on the 5th floor.

“NA.”

Jan 4, 2008 by Myrna from Woodbridge, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful room, big windows.
• Bathroom could probably be updated.

“Excellent value. Perfect location for evening at the Kennedy Center.”

Jan 4, 2008 by Rich from Charleston, SC
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Room we got was a decent size. Not typical room, but with some added space and small couch and desk/chair.
• It could have been a little bit nicer to be considered a 4 star. I think it was closer to 3.5.

“Enjoyed our stay. Staff was helpful and friendly. It is nice, but not quite 4 star quality in comparison to other 4 stars I've stayed in the DC area. .”

Jan 4, 2008 by Meggen A. from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The king-size bed was one of the comfiest I've ever slept in. including my bed at home! I'll definitely be back!
• The hotel restaurant was very expensive for breakfast. However, I didn't eat any other meal there.

“The Melrose is in the perfect location for club-hopping and shopping in Georgetown or sightseeing around DC. The Foggy Bottom metro station is an easy walk from the hotel. The lobby and rooms were very clean and well-kept. The staff was friendly and accommodating. The beds were wonderful--even better than sleeping at home! The restaurant's a la carte breakfast was good, but pricey. We were overall very impressed!”

Jan 4, 2008 by Andrew from Holly Springs, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• The location is this hotels biggest selling point.
• Add-ons are price gougers.

“Very clean, strong business feel. I found a garage nearby to park and left it there for my four night stay. Other than that, I have no complaints, the room was large, everything was clean, and the location is GREAT!”

Jan 2, 2008 by Kenneth from Williamsburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• It had all of the amenities.
• The bar tender was a little slow.

“The hotel is centrally located in the historic foggy bottom section of dc. It is 5 minutes from the metro stop and a 10 minute walk to the Kennedy Center.”

Dec 31, 2007 by Sam from New York, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[8]

• Clean, courteous staff.
• Bathroom lighting very poor, lamp was defective, TV was poor.

“This was probably in past years once a luxury hotel. It has seen better days. The room though clean and well equipped seemed a bit worn---the wallpaper seemed old; the bathroom lighting was awful, and the television set was poor. Nevertheless, the staff was courteous and the location is quite excellent. There's a Trader's Joe nearby and the Metro station is close by.”

Dec 31, 2007 by Keith from Seaford, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[5]

• The lobby was very nicely done.
• The wallpaper in the room/hallway. Ice machine was broken.

“Excellent for a business traveler or couple spending the night in D.C. The room was large, but the view was less than desirable. Fridge was filled to capacity with bar items and made it difficult to store any other food inside. The beds were very comfortable, and clean.”

Dec 26, 2007 by Beth from Midlothian, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location and friendly staff.
• Parking.

“I valet parked my car. I did not realize until I left the hotel and had arrived home that damage had occurred to my SUV. It was not obvious as the damage is above the rear window on a piece of trim that encloses a brake light. I am very disappointed that no one from the hotel disclosed the damage to me. The parking was $38.”

Dec 19, 2007 by Christopher from Cleveland, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful, clean, great location.
• Most ice machines didn't work.

“The hotel was great. The staff was very helpful. If I ever go back to DC I will stay at the Melrose.”

Dec 17, 2007 by Donna from Orinda, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room very attractive; close to great Georgetown restaurants.
• Close to hospital (ambulances).

“Great hotel for business travel. Walking distance to GWU, Kennedy Center, State Dept., National Academy of Sciences and Georgetown restaurants. With students nearby, pedestrians on the street late (felt safe on foot).”

Dec 17, 2007 by Jason from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location, friendly staff, clean.
• I would not consider this a 4 star hotel. The rooms, particularly the bathroom, and hallways were outdated. Also, parking was exceptionally expensive.

“This is a very good, clean, 3 star hotels with an above average location near the heart of Georgetown. Downsides are expensive parking (~$38/night much more than even NYC) and outdated bathrooms and hotel rooms.”

Dec 13, 2007 by Precious R. from Springfield, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Very friendly and knowledgeable staff; convenient location
• Room was uncomfortably hot with no real way to moderate temperature.

“Not bad for the price. Looks really nice upon first glance, a little cracks and chips here and there, but appears well worn. Room was uncomfortably hot, but not unbearable.”

Dec 6, 2007 by Heidi from Statesboro, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, well-located, very friendly staff, beautiful.
• Nothing well, the breakfast buffet was pretty expensive.

“Located close to the metro, downtown, GWU Medical Center, the Melrose was a perfect compromise for me as a place to stay between a conference in the Woodley Park area and sightseeing with my 10-year-old. The hotel is beautiful, clean, well-appointed, and the staff is wonderful. I highly recommend the Melrose to anyone, and look forward to staying there again the next time I am in DC.”

Dec 6, 2007 by Sue from Lafayette, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• We were upgraded to a suite without asking!
• The bed was fine, but not as comfortable as I had expected for a 4-star hotel. The 2 pillows provided on the king size bed were also lumpy.

“The Melrose Hotel was in a good location- central to most of Washington DC's tourist attractions. It was a nice walk to Georgetown and Dupont Circle, and a short walk to the metro stop. We were upgraded to a suite, which was spacious and comfortable. The living room contained a TV, couch, two chairs, and an eating area, complete with wine glasses and a corkscrew. (A TV was also in the bedroom.) The bathroom was clean with a large sink and mirror, and a nice array of bath products were provided (the brand was Rusk, which had a wonderful fragrance but was made in China). The one meal eaten at the restaurant was breakfast, which was good but expensive for a basic buffet. Staffs were reserved but very accommodating.”

Dec 6, 2007 by Robert from Wilmington, DE
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly great location.
• Nothing.

“Large room nice decor great location.”

Nov 29, 2007 by Scarlet from Catlett, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The cleanliness and the location; short walk to Georgetown!
• The hotel is awesome; nothing negative. The valet parking is ridiculous 38.00!

“When you walk through the door, the word "elegant" comes to mind. The gentleman at the front desk was extremely nice and very accommodating, upgraded me to a beautiful suite as a "little something for my birthday" and I didn't ask; he just did it as a nice gesture! Then, you meet the valet guy. But, after that, we went to our suite and were just delighted. A great bedroom, an office, and a living area with a nice dining room table. Very clean, very attractive. I would say the only thing they might want to upgrade would be the pillows, hard and flat. We did not use the restaurant or room service, so I can not comment on that. But, the short walk to Georgetown was absolutely a huge plus; great location! Overall, wonderful experience.”

Nov 7, 2007 by Rj from W. Lebanon, NH
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[7]

• Front desk staff was friendly.
• My room was filthy. There was urine on the toilet seat, the carpets were stained.

“This is definitely not a 4 star hotel. The room was filthy: there was urine on the toilet seat, the carpets were stained, the telephones were visibly dirty, and the walls were full of scuff marks. When I complained about the bathroom, housekeeping sent someone to my room to "clean up." when I checked later, I saw that they had only placed a bath mat on the floor and had sprayed disinfectant in the air the urine was still on the toilet seat.”

Oct 11, 2007 by Betsy from Magnolia, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[7]

• Large rooms, very nice lobby.
• Horrible restaurants and service in restaurant.

“Good location in a good neighborhood, walking distance to many upscale eateries. Do not eat in hotel bar or landmark restaurant, bad service and mediocre food.”