User Reviews for Omni Shoreham Hotel

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Sep 2, 2008 by F from Raleigh, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[8]

• It has great "Old Washington" charm.
• Everything at this hotel costs money.

“Everything as this hotel costs extra! Including, the gym, internet, and parking. This hotel has valet parking only. It costs $28 to park your car daily.”

Sep 2, 2008 by Jeff from Southington, CT
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[8]

• Beautifully appointed with good service for overnight stay.
• We overlooked a ballroom rooftop - couldn't see any nature.

“The hotel, and I am sure most rooms, are beautiful. Our room did not live up to the hype though, as there was no view from the window (other than the banquet room roof), the AC unit was very loud, and the in-room movies did not work. We stayed just one night, so sleeping was the primary concern and the bed was very comfortable.”

Sep 2, 2008 by Abdallah from Richmond, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[9]

• Price was awesome! Loved the large spacious room. The view on the gardens.
• Concierge gave us false information.

“The concierge told us if we want to park our car outside, we'd have to move it at 9:30 am next day. We asked again, they said if we would've done that, our car would've got towed, coz its 7am max, not 9:30, its funny the concierge was who told us that. Besides that, price was awesome! Loved the large spacious room and the view on the gardens.”

Sep 2, 2008 by Jesse from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Superb service.
• Nothing.

“The Omni Shoreham is a beautifully restored historic property. The lobby and common areas are enormous and well-appointed and the courtesy of the staff is absolutely top-grade. When we arrived in our room I was stunned by the most thoughtful thing that I have ever experienced at a hotel: on the table when I walked in was a birthday cake (chocolate raspberry torte) with a candle and a personal card from the manager. What was even more surprising was that my birthday was the day after I checked out. Nightly turn-down service included a handwritten card with tomorrow's weather forecast. Our room was average sized, but attractively decorated and included a large flat-screen TV. Wi-Fi - as well as in-room morning beverage service - is complementary following free enrollment in their select guest program, which also tipped them off to my impending birthday. Valet parking ($28; $23 for self-park) had our car ready in the time it took to ride the elevator down. Room service dining was above-average, and the white-linen service - as in every other case at the Omni Shoreham - was impeccable. Everyone from the concierge to the housekeepers made this a wonderful stay.”

Sep 2, 2008 by Spring from Forest, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Liked the upscale feel and the history of the hotel was very interesting too.
• Nothing, it was great.

“This is my favorite hotel to stay at in DC. It's very convenient to the metro, there's some good eateries within walking distance. Also, our room appeared to be recently renovated.”

Aug 31, 2008 by Jay from Houston, TX
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[3]

• Close to Metro Station.
• Dirty room, doors slam really hard, smell in hallways.

“Very old hotel and smells old. Doors slam when you close them. D.C is a dirty city and this hotel fits right in with.”

Aug 25, 2008 by Kim from South Easton, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• This hotel was both beautiful and historic at the same time. The upscale comfort helped make the vacation all the more enjoyable.
• I was disappointed, the room felt as though it could have been clean. We found an old pill in the toilet paper roll, and an old raisin on the floor.

“I thought this hotel was outstanding!”

Aug 23, 2008 by Vicki from Bath, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was friendly and helpful, never a frown or harsh word. Hotel was beautiful and accommodating in every way. They worked for you and you knew it.
• Entrance was hard to spot while driving in DC traffic. Could not find free parking.

“One of the best hotels I've ever stayed at. Everyone was smiling and courteous, very gracious. Grounds were beautifully kept. It felt like I was at a European resort instead of downtown Washington, DC. Close to lots of goings on in town.”

Aug 21, 2008 by Freddie from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• I enjoyed the pool and adjoining facilities.
• I had to pay for parking.

“My stay at the Omni Hotel was very enjoyable and relaxing.”

Aug 21, 2008 by Lisa from Jenkintown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Parking. Same price for valet as self-park.$28.00, too much.

“This was a pleasant surprise for a last minute getaway for a Mother and Daughter weekend. Perfect location, great access to the Metro, and to the National Zoo.”

Aug 21, 2008 by Chris from Glen Allen, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful room and lobby.
• Gym fee was a bit high for one day use.

“Just a great weekend trip. Beautiful room with king bed and flat screen TV. Milk and cookies for the baby with the turn down service a nice touch. Valet parking was quite timely.”

Aug 21, 2008 by Brian from Kansas City, MO
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[7]

• Lobby.
• The staff and service.

“I would not stay at this hotel again because of her.”

Aug 20, 2008 by Jean from Pennsville, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Located by the National Zoo, pretty area.
• Room was located in the annex.

“The location is wonderful. A pretty area convenient to the national zoo Metro line. The staff was attentive and helpful. The lobby is nice also. But the room was located in an annex of the hotel which is like a separate hotel connected to the hotel. They have a separate lobby which is just a elevator area to the main hotel and farther still is our elevator. It is built on a hillside and the room's view was nice but you must go up 4 floors to get outside. The annex was older and our beds were less comfortable than I would expect from a four star hotel. The bathroom was a nice size. We did not eat in the hotel.”

Aug 19, 2008 by Mollie from Roanoke, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The facility was beautiful and all the staff was very friendly.
• Nothing.

“The inside and outside of the hotel were very attractive. The location was ideal as it is within walking distance to wonderful restaurants, the metro and the zoo. I loved the formal gardens and wildlife observation area in the garden.”

Aug 18, 2008 by Marty from Oak Brook, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, great employees made the stay better.
• The pool did not meet my expectations.

“This was a wonderful hotel. I would stay here again. I wish the pool was better.”

Aug 18, 2008 by Christine from Longmont, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff was wonderful, friendly with a sense of humor.
• Our bathroom needed some attention to the grout.

“It was above and beyond what we had been hoping for. Even then though, the bathroom needed a bit more attention and the hallway to our room could have used a carpet cleaning.”

Aug 18, 2008 by Melanie from Madison, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• All around value: Convenient location, beautiful and comfortable room.
• The were unable to accommodate early check-in while I was there.

“This is a fantastic hotel. The outside grounds are beautiful. The hotel is situated just 1 block to the Metro (red line) and close to running/walking trails. The outdoor pool is open (during warm seasons) until 10 PM and boasts a pool, two hot tubs and numerous chaise lounges. The lobby area is very classy. Internet is free, but you usually must sit on one of the bistro tables in the interior corridor to get a good signal. The rooms are very nice with a large TV, fine room accessories, a coffee maker and nice bathroom. I have stayed in this hotel many times before and will continue to look forward to my nights at the Omni.”

Aug 17, 2008 by Mark from Mississauga, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Pool area and main lobby and also the Subway was a block away from the hotel.
• Nothing.

“The Omni Shoreham Hotel was fantastic, it is a block away from restaurants and the Subway which can get you anywhere in Washington very quickly. The front desk staff was very polite, efficient and courteous. The rooms were very large and had nice views of the park. The pool and lobby where also picturesque. I would recommend staying at this hotel to anyone.”

Aug 17, 2008 by Brett from Simsbury, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location. Lots of diverse restaurants within one block. Much better than staying in the capital region.
• Parking expensive.

“Location was fantastic. Being close to the metro, great and affordable restaurants, the zoo, and safe city streets made our stay great. It was also nice having a very nice outdoor pool to relax in with the kids after a long day of walking and site seeing. I went to school in DC and could not recommend a better location than the Omni. The hotel staff was very friendly and the room was easily large enough for our family of 5. Expensive hotel dining, but lots of options for breakfast, lunch and dinner within a block away.”

Aug 15, 2008 by Carrie from Succasunna, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was beautiful and the staff was very helpful.
• They did not offer the choice of which room (of 3) went to who.

“Very nice, historic, lovely rooms, great staff.”

Aug 15, 2008 by Bill from Yorktown Heights, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• You get free WiFi and beverages for being a select member.
• Parking was $28 and the pool was inconvenient.

“This is a great hotel. It's convenient to the metro, 10 minutes from the museums and even worked well for coming home from the Nats game. We had a huge room with 2 queen sized beds. If you join their (free) select guest program, you get free WiFi and free morning beverages. Only downside: parking is $28 a day, but it's likely to be close to that at all of the big DC hotels.”

Aug 13, 2008 by Maria from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Beautiful hotel.
• The location of the room was far away from the front entrance, I kind of felt like we were purposely put far away.

“Beautiful place! Had many amenities.”

Aug 12, 2008 by Jennifer from Montpelier, ID
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Most everything.
• The bed was a little too hard for our liking.

“Most everything exceeded my expectations. Other than when checking in they didn't give me a bed choice. I requested a king for my husband and me. They wanted to give us a room with double beds.”

Aug 11, 2008 by Pete from St.Cloud, MN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[7]

• The lobby is very classy and striking.
• I have always found coffee in the lobby during the morning and there was none.

“Great hotel, lots of history and the rooms are fantastic! Only down side is the bathrooms are the small and a little tight. Dressing room was right outside but that does not make up for the tight quarters in the bathroom.”

Aug 11, 2008 by Ned from Lisle, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Beautiful well maintained historic art deco building, overlooking Rock Creek Park, great location.
• Had to valet park, elevators very small and crowded, staff confused about.

“Beautiful old (but very well maintained). Art Deco building is in great neighborhood next to Rock Creek Park and restaurants/Dupont circle. The huge lobby was grand and well furnished. Nice outdoor patio and dining. Nice historic info on famous guests and events at hotel. Room was well appointed, large and quiet. Only complaint was that front desk staff seemed a bit confused when stay was extended a day, they called and asked for credit card 3 times when they had already been given card. Despite that, I would still recommend this hotel.”

Aug 11, 2008 by Dennis from Topinabee, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• It is a first-class hotel.
• Lack of a restaurant in the late evening.

“The Omni Shoreham is a first-class hotel in a reasonably decent location in Washington, D.C. It's only 300 yards from the Subway location - making it really easy to get around D.C. This is my preferred hotel for travel to D.C.”

Aug 11, 2008 by Don from Evanston, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff worked hard to accommodate my needs.
• The movies on-demand was not working when I was a guest.

“While I was at first put-off that they offered me only a smoking room, when I requested the non-smoking room I waited a few hours for one to become available. What I received was well worth the wait. The room was spacious with a flat-panel TV and large bathroom. What was the best part was that it had a balcony with attractive views.”

Aug 11, 2008 by Marilyn from Windham, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quality we received for the price.
• I can not think of one thing that was not up to our expectations.

“From the minute we were greeted at the door till we checked out the friendly staff and cleanliness of the hotel, were above all expectations. Thank you.”

Aug 10, 2008 by John from Fairfield, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Fabulous classic ambiance.
• A bit anachronistic.

“Walking through the marble lobby I had a flashback to 1930 -- cool, vaulted, elegant. Then, after a short brass-bedecked elevator ride upstairs, I started to notice the wear and tear on the trim, light fixtures and hardware. In any other hotel, it might be disappointing. But in this classic landmark, it felt perfect. Do you like antiques with patina? Do you recoil at the faux luxury of Vegas? This hotel will appeal. The only sour note was the air in the guest room (something funky in the air conditioner; it reeked).”

Aug 7, 2008 by Joan from Aquasco, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The interior decor was luxurious. There was access to the pool and leisure facilities. Very near Metro and it was easy to get a shuttle to the airport.
• We did not eat in the restaurant as it seemed quite pricey but there were plenty of other restaurants around so it did not matter to us much.

“The hotel is in a good location, near the metro, with easy access to airport shuttle and city tour buses. The hotel looked well and the facilities were of a high standard. The rooms were spacious and clean. Staff was helpful also.”

Aug 5, 2008 by Hal from Athens, AL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was clean, secure, and convenient to many restaurants.
• The air conditioner made too much noise.

“I would stay at this hotel again.”

Aug 5, 2008 by Madeleine from Moonachie, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Staff was friendly, lobby was great.
• NA.

“Great old grand damp, lobby is sensational. The history of the place is amazing. Staff was friendly but rooms were not ready until 4pm - place seemed always crowded. My room was large and clean and well located. My associate did not have as good luck - room was very far away from lobby. Location is ok - not as central as some hotels.”

Aug 5, 2008 by Jack from Worcester, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful staff, excellent location, great accommodations, beautiful hotel.
• Could use more elevators.

“Everyone from the reception to concierge to bell staff to room staff was outstanding. The grounds were immaculate. The kids loved the pool and I found the health club and running trail to be very good to excellent. There were 7 of us on this trip and I don't believe we could have been happier. Thank you for a great stay.”

Aug 4, 2008 by Nancy G. from Dunwoody, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great location close to the Metro and restaurants.
• Hotel parking was $28/day.

“The hotel is older, yet has recently been renovated and is in great condition (except for the Park side Rooms). We had an excellent experience here - proximity to the Metro, local restaurants within walking distance, and the hotel was upscale, yet kid-friendly.”

Aug 4, 2008 by Rob from Iola, WI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Excellent location near Subway station which made touring the capital very easy.
• Mold in the bathroom tub.

“Excellent hotel if you plan on using DC's public transportation. Staff was friendly and helpful.”

Aug 4, 2008 by Trish from Topeka, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, beauty, friendliness, service, pool, exercise facility.
• The only thing negative I could say is our hallway was hot because air conditioner was not working. Room was fine.

“The hotel was beautiful and the staff was excellent. This hotel is located very close to the Grayline bus stop and the Metro.”

Aug 3, 2008 by Josh from Pacific Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were great, the hotel just had a nice feel about it.
• The car park always seemed full, forcing you to use valet parking.

“My partner and I turned up quite late, and very tired after a long drive. The staff was welcoming and friendly from the moment that we got out of the car. They even managed to rustle up something for us to eat despite the lateness of the hour.”

Jul 30, 2008 by Doug from San Clemente, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very friendly staff, upgraded room, great surroundings.
• Our upgraded room had water damaged in ceiling, very minor.

“Great older hotel with a great history. The staff was very friendly and willing to help with our activities. They upgraded us to a very nice room with two queen size beds on our second night, we left for the day and came back and all our stuff was moved to the new room. Our new room had a little water damage in the corner of the ceiling but very minor. It was very clean and well kept and the pool was medium sized, but was very nice with great surroundings.”

Jul 28, 2008 by Joseph from Robstown, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Close to metro. In great part of town and many restaurants to choose from.
• We were put in a smoking room.

“Beautiful lobby, banquette rooms, good service.”

Jul 28, 2008 by Rina from Chester, NS CA
Overall Rating: 3
Cleanliness:[7] • Staff:[9] • Location:[7]

• The Omni Shoreham is has an interesting history, a beautiful lobby and wonderful staff but the problem is in its old moldy carpet and poor air quality.
• The carpet is moldy, the rooms need upgrade and the business center charges extra.

“I am truly disappointed with my stay at the Omni Shoreham, I became sick with allergy due to the moldy carpet in the rooms. The hotel did not meet my expectation, I had an allergic reaction to the moldy carpet, rash and watery red eyes. Despite of the hotel historical reputation, the grandiose appearance, its wonderful lobbies and staff, the rooms are refurbished and my stay at the Omni Shoreham made me ill.”

Jul 28, 2008 by Dara from Boston, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Size and cleanliness of room.
• There was nothing I disliked about this hotel.

“The room was very spacious and clean. The lobby and public areas were well maintained and the hotel was situated in a very convenient location with a nice running trail close by. Overall this was one of the best hotels I have stayed in.”

Jul 27, 2008 by Mark from Chicago, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[7]

• Massive room.
• Unfriendly valet.

“Beautiful rooms, unassuming exterior, rude valet.”

Jul 27, 2008 by Dave from Naples, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Elegant old style comfort.
• They charged for use of the exercise facility.

“Spacious room, 5 star bed, excellent in-room amenities. Lovely outdoor cafe but, sadly, we were ignored by our waitress. I wish I could have stayed a few more nights.”

Jul 25, 2008 by Anja from Lake Worth, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly and very nice pool.
• The parking rate.

“The hotel is located very conveniently. Walking distance from the ZOO, the Metro and restaurants. The people in the hotel are friendly and it is a good place to say, also with young children.”

Jul 21, 2008 by Marie from Acton, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Gorgeous grounds, beautiful building, very convenient to Metro and restaurants.
• Food is pricey. Gym is beautiful but charges daily fee.

“Historic, beautiful hotel completely upgraded with modern rooms and amenities. Spectacular public areas, the most gorgeous park-like setting of any hotel I know in DC. Across the street from a wide range of restaurants. 3-minute walk to the Metro and 10-12 minutes from National Zoo. I do a lot of business travel to DC, and this is by far my favorite hotel. It has a wonderful pool, so if I were vacationing I would bring my kids here, too.”

Jul 21, 2008 by Steven from Henderson, NV
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location has to be top consideration, Metro stop, restaurants.
• Staff was friendly but consistently made errors in room service, luggage service, check-in.

“Great location, staff is friendly & helpful but, overall, I'd say they were the gang that couldn't shoot straight. Consistent errors in room service, luggage service, check-in. Very apologetic and made things right but would have been better to have gotten it right the first time. In west wing, doors slammed shut at all hours of day and night. Not good if you retire early or are a light sleeper. Very true and very irritating.”

Jul 21, 2008 by Melissa from Portland, OR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was very comfortable!
• The bathroom was too small. No place to set your things.

“I would recommend this hotel. It was comfortable, clean.”

Jul 21, 2008 by Todd from East Norwich, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• It was close to the Metro even though we only used once.
• They did not clean the room after we extended the trip one night.

“The hotel exceeded my expectations.”

Jul 21, 2008 by Hetal from Fairview, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Luxurious room.
• Being told that our rooms were not ready due to laundry situation.

“I think the Omini Shoreham hotel is a central location and offers a courteous staff, and all facilities.”

Jul 21, 2008 by Ed from Mullica Hill, NJ
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• The location and easy access to the Metro station.
• $25 for a rollaway bed, $28 a day to park, happy hour at the pool with $5 drinks and $7.50 snacks, the could not even put out some pretzels.

“Nice old hotel but long wait to check in and they nickel/dime you for any service that you may need. Most hotels offer these types of service for free, If you want to have a happy hour at least have some drinks and snacks at reasonable prices.”