User Reviews for Holiday Inn Eisenhower

Research User Reviews for Holiday Inn Eisenhower (21-40 of 54)

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Apr 6, 2008 by Dave from Atlanta, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Location near metro.
• Lobby smelled like cigarettes.

“Great location near metro and highway. Rooms functional and clean. Free internet was great. Quiet. Overall a sense of being rundown and unattractive.”

Oct 21, 2007 by J. from Hewlett, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Value for the money in expensive Washington area.
• A little bit out of the way.

“The breakfast buffet was awful. However, the place was o.k.”

Oct 2, 2007 by Laurie from Forest Hills, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Within walking distance to subway.
• Run down, shabby looking.

“Needs renovations. Lobby is very small and appears to be in the back of hotel. I did this & explained my partner is 6'3. They were not accommodating at all on the phone, not customer receptive at all. Very disappointed. With phone call. Ironically when we checked in the hotel clerk was really nice. Their day time employees are much friendlier then the night time employees.”

Sep 12, 2007 by Ronald from Richmond, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Next to metro station (to DC).
• Tiny bathroom sink with poor faucet.

“This hotel is economical. Convenient to the subway, great for weekend outings. There is no charge for parking (an advantage over staying in crystal city). The hotel is near old town Alexandria and really there's nothing not to like but the bathroom sink and the broken ice machine on the 7th floor.”

Sep 12, 2007 by Bill from Evansville, WI
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[7]

• Conveniently located for my purposes.
• Loud pipes, worrisome staff, not 2.5 stars.

“While convenient in the Alexandria area, this hotel is aging. Loud pipes and water sounds. Worst was credit card security. They imprinted my card at check in - but lost that and had to have me come down to the front desk to give them payment info. Where did my credit card and personal info go? I'm a little worried about that.”

Aug 31, 2007 by Dana from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Inside of rooms seemed newly remodeled  nice.
• Very loud lobby. Reception spilled out into common areas.

“When we arrived, a wedding reception in their catering hall had overflowed into the lobby, making it chaotic & loud. Also, the music in their lounge was loud. Desk staff was polite & efficient. We went to our room and were pleasantly surprised. The beds were very comfortable and the decor nice. Due to a storm, their satellite TV was down to about 3 channels.”

Jul 31, 2007 by Tom from Neshanic Station, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very Clean and well kept.
• Bathroom a bit small and dark in the shower/tub stall.

“Overall a very nice place. One observation we made was it had no hotel smell at all. Neither mildew smoke, nor deodorants to mask.”

Jul 31, 2007 by Yvette from Norlina, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was very nice and staff was very helpful.
• The morning buffet was awful.

“The hotel was great, but the pool does not open until 11 am. The restaurant was awful. The food looked and tasted like it was sitting around for hours. Also, I thought kids ate free, but I had three kids under 12 and had to pay for all of them. The restaurants were one of the worst I have ever been too and regretted not looking at the buffet prior.”

Jul 27, 2007 by Jim from Smithsburg, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[6]

• Nice swimming pool. Decent beds.
• Room too small.

“Overall, this is a very nice hotel. The staff was very efficient and served wonderfully. I wouldn't mind staying there by myself or with my wife, but not the whole family again. My only complaints are the room was too small. The traffic and road construction are unreal!”

Jul 25, 2007 by Ronald from Richmond, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Its right at the DC metro Station trains runs until 3 a.m. There are movie theaters restaurants and shopping nearby.
• Small dated bathroom.

“A nice basic hotel with nice facilities and convenient to everything including the DC Metro system. The people are friendly. Did I mention free parking, and right at the Subway system.”

Jul 21, 2007 by Jennifer from Titusville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel staffs were very professional, called to check up on us after we had settled.
• The lobby and connecting hallways are small and crowd easily.

“Overall, this was a great place to stay. The front desk called to make sure the room was alright and asked if there was anything they could do to improve my stay. Even with major highway constructions in the area, it was easy to find. The indoor pool is a great place to take the kids. There is a crypt connected to the parking lot. It is nicely kept, but I don't understand why it is attached to the hotel. Many of the guests walked out to see this. There was nothing posted as to why this was here, it remains a mystery to me. This was our view from our 8th story window. I would stay in this hotel the next time I visit D.C. Easy highway access, very short drive to all attractions.”

Jul 20, 2007 by Matt from Concord, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[8] • Location:[7]

• The staff was friendly and the location was good- free parking.
• It did not fit the star level and I felt I paid too much.

“This property is not a three star hotel. It is older and needs updates in all areas. Staff was friendly and the parking is free. Short walk to Metro. Should be rated lower and cost less.”

Jul 19, 2007 by Mary from Dunbar, WV
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• This hotel was in a great location; right across from the Metro.
• The shower stall in the room was very small. My boyfriend is 6' 4" and he had a hard time moving around.

“This Holiday Inn was nice for what we were doing. We just needed a quality, safe hotel near D.C. It was within walking distance to the Metro, which was great. The beds were not as comfortable as some, but they were fine. The shower stall was very small. My boyfriend is 6' 4" and had a hard time moving around. His head almost touched the ceiling! All in all, I would definitely stay in this hotel again.”

Jul 19, 2007 by Yi from Lyndhurst, NJ
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[5]

• Free wireless internet, big parking lot.
• Dirty elevator, bathtub doesn't drain.

“This hotel is not as good as 2.5-star should be. The elevator is old and dirty inside, make you feel like you were in a hotel of 30s. The bathtub doesn't drain well during shower so basically you need to stand in water of ankle high. Parking lot is big. Wireless internet is free. Swimming pool closed at 10 PM that is too early.”

Jul 14, 2007 by Mary from Tolland, CT
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[6]

• Great pool.
• Our room was right across from elevator; thank goodness the climate control was loud.

“Easy access to metro but not to interstate. Pool hours were convenient for kids; restaurant food was fair at best. Climate control worked well.”

Jul 14, 2007 by Mike from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Cleanliness, Friendly atmosphere, Polite Staff
• Room overlooked Roof, A/C Unit. No view.

“Overall good hotel for the rating. Should Be a higher rating.”

Jul 13, 2007 by Raj from Owings Mills, MD
Overall Rating: 7
Cleanliness:[4] • Staff:[5] • Location:[7]

• Located close to where I wanted to go.
• Public space was poor and the people staying there were a bit loud.

“Public space was poor and the people staying there were a bit loud.”

Jul 12, 2007 by Phillip from Portsmouth, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and they picked me up.
• Restaurant closed too early.

“Clean Comfortable nice location.”

Jul 9, 2007 by Kim from Charlotte, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Within minutes to the metro station.
• Showing its age, needs renovating.

“Although the rooms were clean, the hotel is showing its age. The staff was extremely friendly and helpful. Some of the best hotel staff I have seen! Its location puts it minutes from the metro station, making getting in and out of DC a breeze. I'm sure we'll stay there again.”

Jul 9, 2007 by Susanne from Park Ridge, NJ
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[9]

• Free High Speed Internet; proximity to metro station.
• Elevator and hallway near elevator smelled bad.

“Close to highway; comfortable rooms; high beds, very comfortable; newly renovated; small bathrooms; very little counter space. Easy walk to Eisenhower metro station.”

Jul 8, 2007 by Sasan from Voorhees, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[8]

• Very clean, spacious. Great for the price and out side of Alexandria's center. The train ride was 20 minutes to DC.
• The walls seemed a little thin at times, you could hear other people talking. The front desk service was horrible.

“Overall, the hotel was great for the price. It came with amenities such as a pool and gym. When I called the front desk they never came with the mouth wash I had forgotten.”

Jul 6, 2007 by Chong from Wake Forest, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location is the best.
• Air conditioner is set on very high that it gets cold at night.

“One of the best Hotels I've ever been to. Wish there were free breakfast.”

Jun 30, 2007 by Stephanie from Radcliff, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• I really liked the hotel Hilton in Alexandria, I would recommended that one.
• holiday inn was very busy around it and not a relaxed feel to it and that's why you go on vacation

“The holiday Inn had a very nice staff and they were eager to help. although I really think it is aimed toward a business stay and I would not stay there again it was still a nice hotel.”

Jun 24, 2007 by Greg from New Philadelphia, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy to get to, kind, friendly staff.
• Nothing.

“I have stayed in many 4 and 5 star hotels, this place had every thing that they have and they make you feel welcome. For what seems like an older hotel everything was clean and well maintained. Room service has great prices.”

May 22, 2007 by Larry from Carlisle, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Liked the motif of the lobby and the high beds in the room.
• A little dated, but not bad at all.

“The Holiday Inn Alexandria gives you a lot that you would expect in pricier hotels for a reasonable price. The staff are knowledgeable, helpful and friendly, and the appointments are quite comfortable. The motif is kind of Old-English, and very inviting. A very good experience all around.”

May 19, 2007 by Bill from Chicago, IL
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[7]

• Close to dc metro stop.
• Hotel staff was very rude.

“Very displeased with this hotel, the staff was very rude upon arrival and stuck me in a smoking room. When I asked to be moved they were very slow and rude about the process. ”

May 16, 2007 by Steve from Thurmont, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Staff was friendly.
• Beds were very comfy.

“Good experience overall. ”

May 8, 2007 by Margot from Chandler, AZ
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[4]

• Shower was excellent, close to subway.
• Far from Washington dc.

“Good hotel, rooms were ok. Great shower. Short walking distance from the subway which took 20 minutes to the mall.”

Apr 24, 2007 by Dennis from Ivy, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Easy to get to, value for dc area.
• Room temp was too hot but thermostat would not work.

“Excellent value for dc area. Room and bathroom was clean. Plus was having a microwave and in-room frig. Easy access to metro and star bucks across the street. ”

Mar 26, 2007 by Karen from West Point, NY
Overall Rating: 4
Cleanliness:[10] • Staff:[1] • Location:[10]

• The maid service was excellent. They cleaned around our mess when we were away during the day.
• Snooty attitude and my child was not allowed to eat free like promised on menu.

“It was a very comfortable hotel with a great location. I was unhappy that when I asked why my child was being charge for food when kids eat for free and I was told by the front desk that is was because we went through you. I asked if we do not get the same treatment and he point blank said "no". My stay ended badly because of the attitude and I would never stay there again. I am also thinking about not going through you again because when I called to complain about this they were not helpful in any way. I felt like a third class person.”

Mar 3, 2007 by Russell from Newark, NJ
Overall Rating: 1
Cleanliness:[2] • Staff:[5] • Location:[5]

• Nothing.
• The mattress was cheap and hard. I've never slept on mattress this hard. We didn't even stay the entire night.

“The hotel room was in need of renovation. The mattress was a hard cheap $50 mattress. We didn't even stay the entire night.”

May 24, 2006 by Daniel from Brooklyn, NY
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[7]

• Close to Eisenhower Metro stop.
• Candy wrappers, soda can, damp non-hotel towel, and underwear packaging left in room at check-in.

“Shabby; kind of yucky actually, but close to the Metro if the entire District is sold out. Starbucks nearby, but kind of out there.”

May 6, 2006 by Steve from Monument, CO
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free internet.
• Bathroom from floor above leaked every time it was used. management didn't seemed concerned.

“Definitely not a 2 1/2 star hotel. Ceiling leaked; shower went to full cold in the morning and stayed that way. Was told "that happens sometimes". Mediocre food.”

Jun 12, 2005 by 5thomas from Flushing, NY
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[7]

• Location to metro
• Staff could have been more professional

“Not up to par w/ other Holiday Inns we have stayed at”