User Reviews for Homestead Studio Suites Gaithersburg

Research User Reviews for Homestead Studio Suites Gaithersburg (1-20 of 39)

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Sep 10, 2009 by Veronica from Washington,DC
Overall Rating: 10

• Extend rooms longer.

“The hotel crew is very polite and kind, very friendly and professional.”

Jun 12, 2009 by Denise from Silver Spring,MD
Overall Rating: 1

• Nothing.
• Everything.

“The place was for homeless people or on welfare. The place was dirty, towels were so nasty that we went to Target to buy towels. The bed smell bad.”

May 18, 2009 by Wei from Chicago,IL
Overall Rating: 1

• Nothing.

“This was the worst experience that I booked. Only one queen size bed was available for those who reserved room.”

Feb 9, 2009 by B.T. from Wheaton,MD
Overall Rating: 10

• The front desk staff was the BEST I have encountered. Staff was so professional.

“Cean,quiet, perfect!”

Nov 22, 2008 by Andy from Gunnison,CO
Overall Rating: 6

• Location to businesses and food.
• Staff seemed unfriendly and unhelpful to situations.

“Ok for sleeping and being gone during the day- the staff was not helpful in anything other than directions around town they provided in a handout.”

Oct 16, 2008 by sunil
Overall Rating: 7

“Staff must learn how to smile when greeting the customer. They were helpful, but like robots. No expressions on their faces. Management must teach them how to make the guest feel welcome and desired and not just somebody who is getting service for payment.”

Oct 2, 2008 by Marjorie
Overall Rating: 10

• Great staff - friendly, responsive and security-conscious.
• NA - I liked this hotel.

“Well located hotel in Gaithersburg-Rockville corridor with capable, friendly, responsive and security-minded staff. Rooms are clean and have the pots, pans and dishware if you want to cook in or order in. A good hotel for travelers wanting a moderate price hotel with more of a home away from home feels than standard hotel.
”

Oct 2, 2008 by Marjorie
Overall Rating: 10

• Responsive, friendly and security - conscious staff!
• I like this hotel.

“Well located property in Rockville - Gaithersburg corridor with hands on, helpful, friendly and responsive staff. Rooms are clean, well stocked with cooking tools and dishware for those wanting to eat in at this extended stay hotel. Car is needed to access restaurants and major transportation routes. A good hotel.”

Aug 25, 2008 by Susan from New Brighton, PA
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[4]

• Room did not look clean, pillows smelled bad, staff inexperienced.

“I have only stayed in one hotel room that I thought was worse than this one. The staff was inexperienced. The room was dirty. It looked like maybe only the bed had been made, but the room wasn't swept or dusted. I'm not even sure the sheets had been changed. The pillows smelled bad. The lamp shades had stains as did the fridge.”

Aug 25, 2008 by Don from Hamburg, PA
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[7]

• Short distance to job site, having a full size kitchen.
• Maids don't speak English.

“All in all the hotel was nice for the price. I was disappointed on the following things. I had a smoking room with no ash tray, when asked maid for ash tray she gave me a glass to use. Had no forks in the room, when I asked for some forks I was given plastic forks.”

Aug 15, 2008 by Marjorie from Bethesda, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff is responsive, very friendly and provides a safe, clean, good hotel experience.
• I liked everything.

“This property is well located and well managed. It was recently renovated and looks nice. The room was good - there is actually a nice spicy -potpourri odor as you open the front door of the room - very inviting. The staff is so nice - even offer coupons if you are shopping and Crispy Crème donuts at the front desk on Sat. Good job! An excellent business traveler experience for me.”

Aug 13, 2008 by Rick from Albany, GA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[9]

• Hotel price did not include housekeeping, which was an additional charge.

“The grounds were attractively landscaped, and the facility was situated well off major thoroughfares. Rooms were quiet. Shopping and restaurants were conveniently located less than one mile away. The hotel does not have any fitness center, treadmills, etc. Our room had clean towels, as well as a few dirty ones from the prior occupant. The rug was a tad dirty and unsightly. Daily housekeeping, if desired, was an additional charge.”

Jul 21, 2008 by Teresa from Kingman, AZ
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• It had a kitchenette.
• None of the dishes were in the room and they didn't bring them to me, I had to go get them.

“It is okay for a business traveler for a couple of days, but the Extended Stay Deluxe in Gaithersburg is not that far away, just as close to the Shady Grove Metro and is much nicer and cleaner. Some of the people that stayed at the Rockville Homestead were a bit questionable when I was there also.”

Jul 18, 2008 by Eric from West Liberty, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff, spacious rooms.
• Not many smoking rooms.

“The staff was very friendly and informative. The kitchen was very useful.”

Mar 17, 2008 by Jim from Palmyra, VA
Overall Rating: 1
Staff:[1] • Location:[1]

• Nothing.
• It is the worst hotel.

“This is the worst hotel I have ever experienced.”

Dec 14, 2007 by Cynthia from East Sandwqich, MA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[8]

• The kitchenette and the generous size of the room. The pleasant staff.
• The carpet was a bit shoddy, the mattress and sheets were not great (a bit old and tired!).

“I was very pleased with this place, for the money, there was adequate comfortable space to sleep, read, prepare a meal, and watch TV. It was a quiet area but very close to many shopping areas. They are doing renovations and that added to the general feeling of messiness, although there was no noise disturbance. All of the staff that I encountered was pleasant, I felt safe as a single female and I really felt that I was in a good situation at a very good price.”

Oct 14, 2007 by Milton from Corinth, MS
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room, well designed, clean and convenient.
• Terrible bed.

“Room was nice, well designed, clean and with many conveniences. Why this chain would purchase such poor quality beds for business travelers is a mystery to me. Everything else about the room and facility was first class but I would never stay at this hotel chain by choice.”

Sep 17, 2007 by Steve from Cumberland, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was very friendly, clean and I liked it.
• I liked everything.

“The hotel was perfect for business travelers.”

Sep 8, 2007 by Davida from Bethesda, MD
Overall Rating: 5
Cleanliness:[3] • Staff:[3] • Location:[4]

• Convenient to Target, shopping center, and groceries.
• It lacked paper towels, cleanliness, and the carpet had a burn hole.

“The staff was not helpful and even mildly surly, i.e. staying on the phone on a likely personal phone call instead of coming to the front desk where we were. There was a kitchenette with dishes and pots, but no dish soap, paper towels, or dishrags. I used the washcloths. We had an accessible room for no particular reason. At least the shower had a tub and was not a "roll-in". It was located convenient for driving, but not at all for metro. No directions to local amenities were provided. It did have Wi-Fi for a one-time fee.”

Aug 12, 2007 by Herbert from Dunwoody, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[9]

• Location.
• Almost no amenities.

“Clean place you lay you head for 1 or 2 nights.”

Mar 18, 2007 by Bob from Roanoke, VA
Overall Rating: 3
Cleanliness:[6] • Staff:[5] • Location:[7]

• Nothing.
• The bed was probably the poorest that I have ever slept in.

“I think that I have said it all. If anything, they should at least buy new box springs and mattresses. I would wonder if the beds were bought at a yard sale and are more than 40 years old.”

Nov 18, 2006 by Tom from Tamarac, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[5]

• Clean and friendly.
• Far from destination.

“Clean and friendly. Convenient to restaurants and stores.”

Aug 16, 2006 by George from Lebanon, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice friendly around hotel and pleasant outside the hotel also.
• A simple map of the area would have helped in locating stores. Directions were written but a little harder to understand than a map would have been.

“The room was clean, quite, staff friendly, and close to stores, movies, Hwy's Etc:”

Jul 24, 2006 by Larry from Dayton, OH
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[9]

• Good location.
• Very poor beds.

“Room was smoky, and wanted an extra charge for double beds. Room was old and need refurbished.”

Jul 17, 2006 by Rc from Ballwin, MO
Overall Rating: 8
Cleanliness:[4] • Staff:[7] • Location:[7]

• Convenient to the Shady Grove metro rail.
• Room had ants.

“Staff was helpful. Basic accommodations at a decent price for D.C.”

Apr 9, 2006 by Kaoru from Nagareyama, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• The coffee maker in my room was broken and staffs were not helpful.

“I do not recommend this hotel. Staffs were not helpful and the coffee maker in my room was broken. No wireless adapters will be available at the front desk. ”

Apr 2, 2006 by Richard from Oak Ridge, TN
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[6]

• Very little.
• The bed was like a hard, cheap mattress on the floor.

“The hotel was a huge disappointment. Only a small bar of soap (actually 2) and bed to sleep in. Sure, there was a refrigerator and microwave, but I did not specify that I was looking for a place to cook, I wanted a place to stay for business. The bed - 12 inches off the floor and like a rock - stuck against the heating unit which blew air across me while I tried to find a comfortable place on the rock. ”

Mar 31, 2006 by Joseph from Groton, CT
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Price and located close to the interstate highway.
• On arrival, wanted too much personal information.

“It's an extended stay or suite hotel, so no housekeeping, fresh towels every day, etc. Convenient, safe, and reasonably priced.”

Mar 21, 2006 by Gabriel from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness, provision of all business amenities, convenient and comfortable.
• Vending machine products are overpriced.

“Hotel is in a very upscale corporate area. My first impression was that it was safe to stay there. The hotel is clean, and the staff were friendly and helpful. The room was nice and comfortable. Everything needed to have a pleasant stay and to prepare oneself for business meetings was available at the hotel.”

Mar 18, 2006 by T from Epsom, NH
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Kitchenette was in room.
• Too barebones, almost no amenities, extra charge for internet, ugly security entranceway.

“Security-style entranceway gives this hotel a feeling that it's in a "bad location" for crime. Kitchenettes are very welcome but there are no amenities except a single bag of coffee. The only items available for purchase and use in the kitchenette was candy from a vending machine. The extra charge for internet access completed the feeling of a stripped-down hotel experience which cost more than what it delivered.”

Mar 18, 2006 by Jon from Kennett Square, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Safe and clean accommodations. Friendly staff. Free breakfast.
• Need more breakfast tables. Can get crowded.

“Excellent hotel!! I have been here many times and plan to come again in the near future. ”

Feb 22, 2006 by Laquanda from New Carrollton, MD
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• The hotel was close to restaurants and shopping.
• The decor was a little outdated.

“The staff was friendly and helpful. The room was spacious, but could have been cleaned better. It also seemed that the hotel needs to be redecorated or remodeled.”

Jan 16, 2006 by Robert from Tallahassee, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Price and location.
• Room was not very clean. Bathroom was dirty.

“Good location. I got a great price. The bathroom was dirty. It looked like the room was not cleaned very well before my stay. ”

Jan 14, 2006 by Jon from Kennett Square, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Great full kitchen facility right in your room.
• No gym or exercise facility at all.

“If I was staying for an extended stay, this would be a great hotel since it offered a full kitchen with all the plates, etc. right in my room. However, there was no gym, walking trail, or pool available for exercise. If you are looking for exercise on an extended stay, you would have to join a gym.”

Dec 15, 2005 by David from Spencer, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Internet access.
• Had to pay for internet access.

“Very nice place in a good location. Positive experience.”

Nov 7, 2005 by Joey from Manteno, IL
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[6]

• It was clean.
• The complete staff was very rude and guests there were wild.

“This is one of the worst experiences I have ever had. It was so bad that the management not only offered me a free room there. But I declined.”

Oct 13, 2005 by Uzoma from Bowling Green, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The location was close to where I had business, It was quiet, the staff were very helpful.
• Nothing at the moment. But the room didn't have two beds and I had a friend stay over.

“The hotel is in a quiet place, close to where I had business and the staff were very helpful. The even extended my check out time voluntarily when I had an emergency to take care of. I would give the service 10/10 and would gladly use it again.”

Apr 3, 2005 by Brian from Glen Mills, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[8]

• location
• Room had a HEAVY smell of smoke, no maid service, soap or shampoo

“The property allowed pets, did not have no smoking rooms, and offered no maid service, soap or shampoo for my 3 night stay since they were an "extended stay" hotel.”

Jan 15, 2005 by Robin from Silver Spring, MD
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[5]

“I am very disappointed with the performance of this hotel . Even though I booked the rooms in adbance, the hotel made my guests book rooms on their credit cards and did not credit their account even when the confirmation number was presented.”