User Reviews for Marriott Gaithersburg Washingtonian Ctr

Research User Reviews for Marriott Gaithersburg Washingtonian Ctr (1-20 of 151)

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Sep 10, 2008 by Rebecca G. from Snellville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location for business, driving distance to DC, shopping. Local shopping and restaurants as well.
• Entrance isn't easy to locate.

“Very clean with a friendly and helpful staff. The Marriott Rio location is right in the heart of the business corridor of I-270 and equally accessible to a variety of shopping and entertainment in the Washington, DC suburbs.”

Sep 10, 2008 by Aggie from Milford, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean room.
• No seating in the front of building.

“Very nice accommodations. Clean and quiet. Would definitely come back. Loved the TV and in room internet. Would be nice to have a fridge in the room.”

Aug 20, 2008 by Todd from Fair Oaks, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view of the lake is fantastic.
• No shuttle service is the only thing needed.

“Fantastic value in posh Washingtonian mall area on man-made lake with paddleboats and geese. Great hotel for business or pleasure.”

Aug 7, 2008 by Chris from Amherst, NY
Overall Rating: 9
Staff:[10] • Location:[9]

• Nearby attractions.
• Expensive breakfast.

“Very nice hotel in a corporate park setting. Sits on a man-made pond with a lot of decent restaurant choices and a movie theatre. Breakfast menu very limited and expensive. The buffet is also a choice, also expensive ($20) but is also above average in terms of choices. I would certainly stay here again.”

Jul 25, 2008 by Brian from Harrodsburg, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[10]

• Location was convenient to walk to restaurants.
• Never had enough towels for family of 4.

“Overall, very nice hotel. Location, surroundings, cleanliness, facilities were all great. Negatives: Didn't like having to pay for internet access. Housekeeping never had enough towels in room for family of four.”

Jul 17, 2008 by Donna from Chesapeake, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location! Luxurious bedding!

“The location was wonderful. Next to theatres, restaurants, & a lake with paddleboats. We enjoyed a delicious breakfast buffet overlooking the lake. The servers were very attentive. The room was exceptional including gorgeous furniture and luxurious bedding. Every detail was attended to including pre-threaded needles in the sewing kit! 1st class all the way!”

Jul 12, 2008 by Kathy from Pisgah Forest, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location, refrigerator and microwave at no additional charge.
• Took two phone calls and a stop at desk to get microwave and refrigerator. A small table and chairs would be nice.

“Perfectly suitable for our purposes. We had called ahead about the microwave/refrigerator and were told it would be in the room. It was not and took 2 phone calls and a stop at the front desk to get them in the room. There is no continental breakfast at this hotel. Location is great for access to I270.”

Jul 12, 2008 by Patricia from Libertyville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was in a safe and convenient to shopping and restaurants with paths for walking. I loved this place.

“This hotel is located close to friends who work in the area and is convenient for meeting and networking.”

Jul 4, 2008 by Todd from Fair Oaks, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location. It is located on a Waterfront shopping mall.
• No shuttle service is the only thing needed.

“Excellent value in a serene waterfront setting with geese and paddleboats.”

Jun 9, 2008 by Catherine from Austin, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is in a very good location - right new to shops and restaurants; view is great.
• None.

“The location of the hotel is excellent - right next to shops and restaurants (plenty to choose from). There is also a nice trail for walking.”

Jun 5, 2008 by Kim from Dundee, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The view, the pool, the beautiful room.
• No breakfast included.

“Nice place, just wish they had a complimentary breakfast.”

Jun 3, 2008 by Samir from Sugar Land, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Excellent location on Washingtonian Blvd, right on the lake, walking distance from great restaurants, movies, target, etc.
• A little bit older building compared to the "Courtyard" and "Springhill" Marriott.

“Excellent location on Washingtonian Blvd, right on the lake, walking distance from great restaurants, movies, target, etc. A little bit older building compared to the "Courtyard" and "Springhill" Marriott nearby but rooms are maintained well.”

May 26, 2008 by Ray from Sumter, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The newly renovated rooms.
• The overpriced room service.

“I reserved this hotel for my grandparents to attend my wedding, they loved it, and however they did not like the two cheeseburger orders for $26+.”

May 12, 2008 by Lawrence from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Located beside shopping/ restaurant area. Easy access to major highway.

“Excellent in every way. Free self parking was convenient. Hotel staff was friendly helpful and attentive.”

Apr 9, 2008 by Lisa from East Petersburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• View over lake, down bedding.
• I could hear the room next door's TV.

“This hotel was great. We enjoyed our stay here.”

Apr 7, 2008 by Richard from Chester, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Surrounding area with lake very attractive.
• Entry door area very dark, need more lights.

“Great property. Food was very good. Tie in with the local health club great addition.”

Mar 28, 2008 by Rob from Granville, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[7]

• The staff watches too much dancing of the stars.

“The lack of hot water for showering was real - it was only warm at best. The bar staff demanded I use a paper cup for beer because glass mugs took too long to get from the room back to the bar. All staff foreign backgrounds and lack of understanding.”

Mar 10, 2008 by Stacey from Rockville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely professional and friendly staff; clean, newly-renovated rooms.
• Air-conditioning did not work first night; I was unable to sleep more than a couple of hours.

“Fantastic newly-renovated rooms; very clean; beds and bedding are extraordinarily comfortable; staff is very professional and friendly.”

Mar 4, 2008 by Mary L. from Midlothian, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Just renovated and beautiful.
• Nothing.

“Beautifully redecorated room in quality hotel; removed from the road noise but close to everything. Friendly, always smiling staff everywhere. Well appointed rooms with flat screen TV and internet connection. Very quiet and peaceful. All in all one of my best experiences with a hotel.”

Feb 24, 2008 by Ellyn from Frederick, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[8]

• The beds were really comfortable.
• Because I was by the lake the room was a little cold.

“I loved the room. It was like my own private Idaho. There was a radio that played various sounds which was comforting and relaxing. The piece de resistance was the flat screen TV.”

Feb 18, 2008 by Robert from Clearfield, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• No parking fees.
• Nothing comes to mind.

“Great hotel outside of the city. No parking fees. Great restaurants w/in walking distance, if you choose not to dine at hotel proper.”

Feb 18, 2008 by Susan from New Brighton, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[7]

• Newly remodeled rooms. Very clean. Friendly staff.
• A little hard to find. Sits back off the main road.

“The Marriot is undergoing remodeling. My room had been newly remodel. I think I may have even been the first guest to stay in the room since the remodeling. Very well appointed room with large, flat screen TV, luxuries bedding, Bath & Body Works toiletries, granite countertops in work area and bathroom. Nice job Marriot!”

Jan 24, 2008 by Todd from Charlotesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Comfortable beds and nice rooms.
• No free internet connection - ridiculous.

“The hotel was clean and well maintained. The beds were extremely comfortable and the rooms were nice. The staff was very nice as well. My only complaint is the lack of free internet access, which should be standard nowadays. Payment for internet access is also bundled with phone call packages, so you're paying for a lot that you might not use. There is one, sad little computer in the business lounge, but if you have real work to do you're paying for it.”

Jan 10, 2008 by Elaine from Silver Spring, MD
Overall Rating: 3
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location, staff pleasant.
• Bed no good, sheets kept coming off, pillows hard.

“Went for weekend rest. The bed was not comfortable. The pillows were very hard. There was noise from construction all day, Friday and Saturday. There was a fire alarm and we were told to evacuate. When it was over and we got back to our rooms, the loud speaker in room keep beeping for a very long time, not very restful weekend.”

Jan 10, 2008 by Murray from Wellington, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Convenient location.
• Undergoing renovation. Construction noise levels were high.

“Typical Marriott. Very clean rooms and lobby. Sheets and pillows were excellent, bath towels were rough and uncomfortable. HVAC in room needed repair (was done quickly after being requested).”

Jan 6, 2008 by Sheila from Windsor Mill, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was perfect and so was the service.

“This hotel was absolutely wonderful. The front desk was helpful locating places to go for dinner, they were very friendly. The hotel itself was very neat and clean. Accommodations were very comfortable and luxurious. I plan on staying there again.”

Jan 5, 2008 by Evelyn from Germantown, MD
Overall Rating: 3
Cleanliness:[7] • Staff:[5] • Location:[9]

• The front desk employees, great customer service.
• The thin walls, the maids talking to one another very loudly early in the morning, the hammering at 8:00am.if you want to get sleep, dont stay here.

“When paying to stay in a hotel, you should not have to worry about being disturbed and having people being very noisy early in the morning. You should never have to worry about that. I stayed there to get work done the night before; I worked until 3 in the morning in peace but even if its 12 noon, its a hotel so the people who work there should never are so loud in the hallways. Especially not for over 2 hours. The hammering beginning that early with no warning to the guests who pay to stay there is also very inconsiderate. .”

Dec 22, 2007 by Tom from Tamarac, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Good location with interesting commercial around.
• Poor desert in restaurant.

“Good location, charge for internet, food expensive with mixed quality.”

Dec 21, 2007 by Doretha from Washington, DC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The location and the value that I got for my money. The hotel was more upscale then expected.
• Nothing.

“Really nice hotel, one of the better hotels for this chain. Will stay again even if it is just to get away for a day.”

Dec 13, 2007 by Elaine from Silver Spring, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly people at front desk.
• Nothing.

“Good stay it was what I expected.”

Nov 29, 2007 by Cheryl from Rockville, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[8]

• Staff friendly, beds very comfortable.
• Enjoyed all aspects.

“This is a great location, family friendly with professional staff. Made our stay with small kids very comfortable and affordable.”

Nov 26, 2007 by Joey from Hopewell, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Non-smoking rooms with no noise in the hallways.
• Somewhat difficult to locate. Too many side streets to turn off onto; especially, when attempting to return to the highway (I-270).

“Absolutely wonderful accommodations. Never would have expected the amenities for the price I paid.”

Nov 21, 2007 by Don from Washington, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The bed was comfortable.
• Did not have free internet.

“I think that for the price they charge, they could include high speed internet. Also, it would be nice to have inputs in the TV for DVD players or gaming consoles. The staffs were accommodating and friendly, and the room was well appointed and comfortable.”

Nov 12, 2007 by Lance from Pittsburgh, PA
Overall Rating: 4
Cleanliness:[8] • Staff:[2] • Location:[3]

• It was definitely upscale, but lots of the little things were missing.
• The bed. Marriot raves about their beds, they suck.

“I don't know if it was just the room I got or not, but the bed was awful. One side was sunk in and so soft I wakeup in the middle of the night with an aching back. They rave about these "Replenish" beds, but I think the bed really kind of sucked. Overall the hotel was nice, the room was nice also. The staff was nice, but the night shift kind of seemed like they didn't know what they were doing. I'd like to add that the front desk clerk had to go get a manager when I first arrived and kept pointing at the screen and saying "that can't be right". I think the second charge of $25 was for a $9.95 a day internet fee, which I only stayed for a day so I'm not sure why I was double billed. The fact that they charge for internet in the first place puts them at the bottom of my list of quality hotels. Overall I'd say my experience has been more unpleasant than anything. If I could choose a hotel not to get next time, it would be Marriott. I'll never stay at another Marriott paying full price, I can guarantee you that. I'd rather give my money to one of the other upscale hotels that take care of their customers.”

Nov 4, 2007 by Benny from Huntersville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• This hotel is very nice. The bed was very, very comfortable. Breakfast was great.
• Paying for an expensive breakfast.

“This hotel was great and in a safe location.”

Oct 28, 2007 by Denise from Raleigh, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The hotel is easily located off I270 and the staff excels at customer service!
• I did not receive Marriott reward points for my stay. Very disappointing.

“While the decor of the hotel is clean it is not up to date like the other full service Marriott hotels. Breakfast was prepared exactly like I ordered. Parking is tough if you arrive late.”

Oct 15, 2007 by Jeff from Coral Gables, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Exceptionally friendly staff.
• Food could have been a little better.

“Great place to stay (and Im very picky)!”

Sep 19, 2007 by Jane from Annapolis, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Glass glasses in the room rather than plastic rates up there for me.
• I like everything.

“The room was clean and well decorated. Not brown! It looked, felt and smelled clean. There were real glasses not the cheesy plastic glasses that most hotels put in the room. This is the first test to pass as a nice hotel in my book. The ice bucket was insulated, the carpet attractive. For a tired traveler it was heaven. The bed was very comfortable. The Starbucks coffee in the lobby was a plus for me. Room service was prompt as well as available late.”

Sep 19, 2007 by Kathy from Mckeesport, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms, nicely furnished, nice pool, star bucks in lobby.
• Coffee pot did not work in our room. Feather bed topper too soft.

“Everything met our expectations and more.”

Sep 6, 2007 by Rebecca from Colton, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• The beds were amazing.
• No continental breakfast or free internet.

“Excellent rooms and settings. Very good for the price.”

Sep 4, 2007 by Steve from Richmond, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Good parking, easy access to dinner spots, clean, quiet, and friendly.
• Theres not more like them.

“Great property, it won't disappoint either the family or business traveler.”

Aug 28, 2007 by Michelle from Germantown, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms are spacious and well appointed.

“The hotel is lovely with an excellent staff. The rooms are spacious and clean. Food service is delicious, with lots of options. The location is perfect for strolling around the lake, shopping and dining.”

Aug 17, 2007 by Bill from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds are the best
• Needs more parking.

“Great hotel, great location. I have stayed here dozens of times and it is my favorite in the area.”

Aug 16, 2007 by K from Eagan, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice location.
• Internet access was not free.

“I have stayed at this hotel twice now, and each time has been great. The location is nice with a variety of things to do and see within easy walking distance. Free internet would be a nice feature that would really make this a nice bargain.”

Aug 13, 2007 by Tricia from Welland, ON CA
Overall Rating: 4
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient location just off the highway.
• Horrible mattress. When we complained we were told all beds are the same!

“Average room with horrible mattresses, felt like you were sleeping in a hammock, when we complained we were told that all mattresses were the same so they gave us a small board to put under the mattress which did not help. Asked for a small fridge and was told that one would be send up which it wasn't. After complaining again they told us all fridges were being used. Finally, one arrived in our room the last night of our stay. We were charged for 2 days of internet access but only used it on 1 day. The front staff corrected the error without issue. Went to use pool and saw a sign that said "pool is closed when no lifeguard on duty" I walked around the pool and found the lifeguard hiding/listen to iPod hoping that no one would see him and just leave. After jumping in the pool he gave me a look like I was disturbing his precious time. Only good thing to say is that the hotel is conveniently location just off the highway. Only 2-Star hotel not a 3.”

Aug 2, 2007 by Randy from Woodbury, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful place in a beautiful setting. First class service all the way.

“We would happily stay here again. The setting was beautiful and everything from the lobby, to the dining area to the room was spotless.”

Jul 31, 2007 by Christine from Middletown, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location-lots of bars, shops etc in walking distance.
• Business center was small, cramped. Hassled by other guests to vacate premises after only 5 minutes online.

“Excellent facility for both business and leisure travel. Clean, spacious, comfortable environment. Friendly and helpful staff, especially front desk receptionist and bar staff. Everyone was very willing to chat and offer tourist advice. Great location-many shops and restaurants within walking distance and great view of beautiful lake from my room. Only complaint would be the paucity of the business facilities offered-no wireless in rooms, small cramped business center, no desks in lobby to use laptop, and access free wireless.”

Jul 25, 2007 by Richard from Washington Grove, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean and comfortable.
• Did not have lake view from window.

“Clean comfortable convenient.”

Jul 12, 2007 by Denise from Jamestown, NC
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• It is very nice to be able to walk to some restaurants and to stores.
• The shower curtain was missing a shower hook and the ice bucket had black dirt in it and no bag was available.

“We have stayed on several occasions and have enjoyed our stay. It is usually very nice. We have had only a few small problems. I told them about something that had not been up to par one time and we did not even get an apology (just because we tell them about something does not mean we are asking for a discount or a free night). Just would like it taken care of before we stay again.”

May 29, 2007 by Carol from Middlebury, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location.
• Could not find a stairway that would take us to the first floor.

“We have stayed at this hotel several times and enjoy the location, the friendly staff, and the facility.”