User Reviews for Homestead Studio Suites Germantown

Research User Reviews for Homestead Studio Suites Germantown (1-20 of 88)

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May 18, 2009 by John from Springfield,VA
Overall Rating: 10

• My spouse.
• Cigarette burns on the counter tops, old cup of coffee left in the room, very drab and nasty.

“If I had nowhere else to stay, then I would recommend the local YMCA instead of staying here.”

Aug 8, 2008 by Marjorie from Bethesda, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The staff is responsive, good room location within complex.
• The parking area could use a bit more lighting for safety and security.

“This Homestead hotel was newish furnishings, well thought out to have all the basics that a traveller on extended stay would need and want. The kitchen was really good, new appliances and very clean. All of the unit is very clean, reflecting well on the friendly housekeepers. The front desk staff is excellent, giving late check outs and local info as needed/asked for. A Ruby Tuesday, Kinko's and Public Library are nearby, so one is good to go at this hotel. Exceeded my expectations - by a lot. Good facility, great on site management, front desk and housekeeping staff. The good people here distinguish this budget-to-moderate hotel.”

Aug 4, 2008 by Ron from Wilmington, DE
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[7]

• Room itself was nice.
• Night clerk was drunk and took 57 minutes to get me into a room.

“When I arrived at 11:01pm on Thursday evening July 31 the night I rang the courtesy phone for over 10 minutes without an answer. Nobody was in the office, either. Finally, a security guard came and told me he would find the night clerk. 10 minutes later the night clerk showed up talking on his cell phone while processing me into the hotel. He was drunk as could be. I could smell beer on him from5 feet away. His eyes were bloodshot as well. He gave me the wrong room key and when I attempted to open the hotel door someone inside yelled that they were in the room. I could have been shot over something like that. It took me another 10 minutes to find the night clerk who was in the laundry room drinking a beer.”

Jun 29, 2008 by Pankaj from Winchester, MA
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[5]

• Room was fine.
• The only staff in front desk was extremely sloppy and very rude.

“I will never stay in such hotels. I want to pay less but not at this level of pathetic service.”

Apr 21, 2008 by Hyung from Ithaca, NY
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[10]

• Good location.
• Not clean for bathroom and towel. Mildew comes from the tap.

“This place will be nice and reasonable to stay with family and might be willing to accept some inconvenience, like a limited bathroom supplies.”

Feb 18, 2008 by Joe from Fairfield, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• Convenient.
• Also was surprised that there was no soap, shampoo etc in room.

“It served my purpose but I would look for alternatives before staying there again.”

Jan 14, 2008 by Roger from Pennsboro, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Kitchen!
• Got to pay for WiFi.

“Excellent places for the money.”

Jan 7, 2008 by Daniel from Burtonsville, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• It had a stove, micro wave, refrigerator and a great eating and studying table.
• The hotel needs more amenities.

“The Homestead is was better than expected for the price, however, the location was not what I request, therefore it was cost me more to travel than it was worth.”

Dec 29, 2007 by Barbara from Beltsville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• When someone checks Bethesda Rockville, you can throw them over to north Rockville which is nearly to Gaithersburg and not at all in area.
• Cooking pot was dirty and knife rusty, and worried about cleanliness of kitchen ware.

“Price was good but would have preferred something closer to Rockville as I stated Rockville Gaithersburg, MD area.”

Dec 20, 2007 by Crystal from Greenbelt, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• I like the mini kitchen in the room.
• How far away it is from the city, but the price makes it up.

“It's a nice hotel, with friendly staff.”

Dec 17, 2007 by Miles from Mcdonough, NY
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[8]

• I can cook my own meals.
• Found s toys in garbage.

“Room serves needs to improve.”

Sep 12, 2007 by Melody from Washington, DC
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[5]

• Cheap wireless internet.
• Cleanliness in sub par.

“Germantown is pretty far from Washington, DC but the hotel is close to the shops in Germantown. No maid service unless you stay beyond a week and the economy part shows with the cleanliness of the place.”

Sep 11, 2007 by Em from Riverdale, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Amenities, location & price!

“This hotel is perfectly located near restaurants, a movie theater & even a bar & yet clearly tucked away for just enough privacy. The room is a decent size but the mini kitchen with the regular-sized fridge was perfect for our needs. Definitely highly recommended.”

Sep 8, 2007 by Luis from Merrifield, VA
Overall Rating: 5
Cleanliness:[6] • Staff:[10] • Location:[4]

• Staff was very helpful.
• There was a stain of blood or something in the bed mattress, old equipment & room was small.

“I like having the refrigerator and micro way. I probably will stay there again if I'm alone. I would not go there with company. There is no pool or business center.”

Sep 4, 2007 by Beth from Stanhope, NJ
Overall Rating: 10
Cleanliness:[7] • Staff:[8] • Location:[10]

• Convenient to business address and all shopping.
• I have nothing negative to say.

“Very friendly staff, great job by housekeepers, extra towels abundant upon request and very accommodating to me. Would recommend to friends and family.”

Aug 3, 2007 by Alan from Baltimore, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Convenient, efficient, felt like being home.
• I can't say that I had any complaints.

“This is my second time staying at this hotel. I like it because it is far enough from congested city life and quiet. I can shop for food and cook, and stay in my room to relax, if I want to. It always feels like being at home for me. I have and will continue to recommend this kind of lodging to my friends and family.”

Jun 21, 2007 by Alan from Tamoa, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[1]

• Amenities. Ability to cook in the room.
• The kitchen cabinets needed repair.

“Overall, I was happy with the facility.”

May 18, 2007 by Dan from Stockbridge, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location and price.
• Charging for internet access.

“The location was convenient for travelers to Montgomery County Md. Room was clean and quiet. Price is a good value for Washington DC area. Maid service is limited to once a week, because it is an extended stay hotel. You may have to ask at desk for items like soap and shampoo if you do not bring your own.”

Apr 19, 2007 by Melanie from Pflugerville, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked not having minimal hotel staff interaction. If I needed them, I called them.
• I wish the hotel provided late check out for travelers with late flights.

“Comfortable. I'm glad, I saved more than 50% on my stay, and I wouldn't have paid the regular rate. It's not worth it.”

Jan 5, 2007 by Bb from Rockville, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location and accommodations.
• Heating did not work properly/ not enough TV channels.

“Nice looking area and the house keeping were polite great parking.”

Nov 23, 2006 by Robert from Alpharetta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Clean quiet comfortable.
• Check in was chaos; overbooked situation; not enough desk staff.

“Great value and deserved higher rating.”

Nov 23, 2006 by Loel from Skokie, IL
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[9]

• Location.
• Not well organized.

“First they didn't have my reservation. Finally got a room over a half hour later. Then they gave me a room that was never made up. Dirty towels on floor, bed slept in, etc. I was there 4 nights and key worked only one night. Only desk clerk was not there and had to wait another 15 minutes before she returned. Disappointing stay.”

Nov 6, 2006 by Scott from Durham, NC
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[8]

• At least the manager refunded one night.
• A place with so much wrong needs the front desk staffed all night.

“My first room apparently had an electrical problem, as the breaker for the heater unit continually tripped. The second room had a perpetually running toilet, kitchen utensils missing, and holes in the sheets. They knew I needed the Internet, but did not bother telling me the pass code expired at the end of the month (after one day of my two day stay). And the phone system did not correctly forward my call to the on-call person, so with the front desk closing at nine, I was stuck. The only positive thing I can say is that the manager, hearing my horror story when I checked out, refunded one night's payment.”

Oct 18, 2006 by Terry from Asheville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Has full kitchen facilities and ease of move in.
• Uncomfortable bed and linens, holes in towels, not very sound proof, not as clean as I would like but better than before.

“This hotel is adequate, but not very clean. The linens must have a very low thread count...not soft, and the bed and pillows are hard. The bedding did not stay in place. The room was not very sound proof. It was easy to move in and out of the room, but a bit for from our business location.”

Sep 6, 2006 by Terry from Jerome, AZ
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[7]

• Pleasant desk clerk.
• N/A

“The suite was little more than a standard motel room with a kitchenette jammed in at one end. No towel, linen service for my entire 3 night stay (although it had been stocked with enough towels). ”

Aug 3, 2006 by Steven from Cleveland, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great place for the price.
• Shower/Tub older.

“A great place for an overnight stay for the person or family on a budget and who are not looking for a broad range of amenities. Extended stays possible and would offer good basic comfort including refrigerator and range.”

Jul 25, 2006 by Edie from Mechanicsburg, PA
Overall Rating: 10
Cleanliness:[6] • Staff:[9] • Location:[4]

• Kitchenette with place settings, able to leave extra car there rest of day after checking out.
• Wobbly shelf in closet.

“The room was a great value for the money! The kitchenette and eating bar made it seem like home, not just a place to sleep.”

Jul 25, 2006 by Caroline from Bethesda, MD
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[7]

• Kitchenette was okay and served my purposes.
• Smelled like smoke, faucets were leaking.

“This is an okay, not-great, hotel for short-term business travelers that is definitely a notch below many others like it. But for $49, I'm not complaining.”

Jul 19, 2006 by Randy from Grampian, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Mini kitchen.
• No pool.

“The hotel was quite nice. That created a problem on check-in with having to upgrade our room.”

Jun 18, 2006 by T from West Hollywood, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[7]

• Nothing.
• Everything.

“There's not much to say. I was hoping to get a hotel closer to the Silver Spring area, but ended up in Germantown which is about 20 miles away. The hotel is cool if you are a trucker and need someplace to stay, or if you are a stranded traveler. The front desk person leaves at 11:30 p.m. to my knowledge there is no one else on the premises if you need help. The bed linen was tattered and the blanket on the bed was about as thick as a paper towel. I hate this hotel and I would never recommend it.”

Jun 4, 2006 by Brigitte from Warminster, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[9]

• Excellent night staff- moved us to another room immediately at 2AM when A/C broke.
• A/C broke at 2AM, shower tiles were dirty, uncomfortable pillows.

“This hotel met our needs. ”

May 31, 2006 by Rich from Martinsburg, WV
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[4]

• Close to highway.
• Not recommended for the average traveler.

“They only had one king bed in each room, which isn't sufficient when you have 2 young kids. They had to sleep on the leisure chair with foot rest next to it, to make a small 'bed.' Also a pillow case and bed spread had sticky red stains on them. When I asked for a new pillow case, extra pillows and sheets, the front desk clerk said he's have to get them from a laundry closet later on. We left for dinner and when we came back, he had left us 3 pillows (as I had asked), no pillow cases, and no sheets. I walked back down to the office and it was closed for the evening. So nothing I could do. Worst place I've stayed in a long time.”

May 29, 2006 by Nick from Warren, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• The amenities for extended stay.
• Odor when we first entered room. Only two small pillows on the bed.

“We were only there for an overnight stay. For extended stay I think it is great.”

May 25, 2006 by Diane from Montclair, VA
Overall Rating: 9
Cleanliness:[6] • Staff:[9] • Location:[9]

• Easy to find and accessible for my disability.
• Advertised breakfast but did not staff it as it should be.

“Reasonably priced, clean, and friendly help. Asked for a bbq restaurant and the help knew where to send us with good directions. Would stay there again.”

May 24, 2006 by Timothy from New Cumberland, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very neatly kept.
• None.

“It was a good value and a fairly new motel and about 35 minutes from Downtown DC. We ate breakfast at the brand new IHOP which is very close to this motel. Room. 10:13.”

May 24, 2006 by Dora from Orange Park, FL
Overall Rating: 9
Cleanliness:[3] • Staff:[9] • Location:[10]

• I liked the location. The staff was friendly.
• The hotel room smelled like urine. I think it was the carpet. The bathroom was dirty.

“It was in a good location. They had friendly staff. My check in/out process was quick. The only thing that bothered me was the smell of urine and the fact that the bathroom was not that clean when I first checked in.”

May 9, 2006 by James from Madison, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel is good for me to stay there family plan.

“I will plan go to hotel real soon. I will order often use this hotel many different place. I want go to New York , Maryland . Etc.”

Apr 14, 2006 by Phyllise from Gaithersburg, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice.
• No pool.

“I hope I will get this hotel every time I come on.”

Apr 12, 2006 by Vin from North Dartmouth, MA
Overall Rating: 5
Cleanliness:[3] • Staff:[10] • Location:[10]

• Lots of room and great having a kitchen area.
• Bathroom was filthy! Small hairs stuck to the sink. Bathtub was slimy and slippery.

“Staff reassigned my room to someone else at 12 midnight. While I was already asleep in the room. I had to wake-up and deal with the situation. Not good for women business travelers who are traveling solo.”

Apr 6, 2006 by Phyllise from Gaithersburg, MD
Overall Rating: 10
Cleanliness:[7] • Staff:[10] • Location:[10]

• The kitchen.
• No pool.

“Very nice location, and a nice getaway place, it just needs a pool.”

Mar 21, 2006 by Clarissa from Windsor, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[6]

• There is nothing I like in this hotel.
• Hotel stinks, we chose non smoking but the hotel smells like smoke, all things seem dirty and unsafe to use.

“The hotel stuff are not professional looking, the hotel seems to be a place for gangsters, the rooms doesn't smell good, we found a used condom still sitting in one of the trash cans, utensils and coffee makers are not very clean, it looks unsafe to use, no shampoo. We want non smoking, the rooms says non smoking but there is an ash tray and the room smells like smoke, ventilation is very poor. Over all I am not going back to this hotel.”

Mar 12, 2006 by S. from New York, NY
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[5]

• The management style, no desk, no note paper and pen.

“There was a problem with the wireless internet which was never resolved, although they promised to do so. In spite of a do not disturb sign the last morning someone actually opened the door and 2 more people knocked on the door before check out time.”

Dec 13, 2005 by Whitley from Hoffman Estates, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[7]

• Had room right by parking.
• Room smelled like campfire. High speed internet didn't work most of the time.

“Staff didn't seem to care when asked about problems. Upon checking out I asked "Good morning, how are you today?" Response was "What do you need?". That about sums up the staff attitude. Beside the fact that the room unexplainably smelled like there had been a recent campfire in it (not cigarettes, burnt wood), and the high speed internet didn't work the vast majority of the time, and that the sheets and mattress pad were too small for the bed, everything else was adequate. Not recommended!”

Dec 9, 2005 by Nadarajah from Olympia, WA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent value.
• Front desk hours are not long enough.

“The room is very clean, comfortable with useful amenities. The hotel is in a convenient location and is an excellent value for the price. We are very pleased with our stay.”

Dec 9, 2005 by Paul from Los Angeles, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[8]

• Good price for suite set, relatively new rooms.
• Front desk close after 9:30 p.m. thin walls, heater shuts off in the middle of the night.

“This hotel is newly constructed or remodeled as of December 2005. If you are looking for an inexpensive place to stay, this hotel is a good candidate. Minimal staffing helps to reduce the cost. The front desk closes after 9:30 p.m. however, you can call in to get service. Other complaints are thin walls which enable sound to travel really well across rooms. Also the heater is digitally controlled, but it seems to shut off in the middle of the night. This is very annoying in the middle of winter.”

Nov 30, 2005 by Mary A. from Raleigh, NC
Overall Rating: 5
Cleanliness:[5] • Staff:[1] • Location:[8]

• Location, price, kitchen.
• Bad service from staff. Ignored our requests.

“I have stayed here in the past and have really loved this place. Great location, price, love the kitchen. This visit was really bad. Our sink and shower was very slow to drain. The staff said the whole hotel was like that and nothing could be done. The pans were all burnt black and scratched. Our request for a new one was ignored. We were supposed to get our room refreshed once since we stayed 5 nights and it was never done. We called and asked for it to be done the next day and still nothing. We asked for fresh bedding and towels so we could do our own and it took 2 hours and 2 phone calls to get it done.”

Nov 27, 2005 by Mary from New Hampton, NH
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[9]

• It is very close to good restaurants, stores public transportation.
• Not very clean, broken safety bar, laundry was dirty, poor service.

“Great location. Walking distance to several fine restaurants in a wide price range. Walking distance to bus terminal for easy access to the metro to Washington D.C, walking distance to movie theater. Have stayed here in the past, the management seems to be slipping as the room was not very clean and they missed cleaning our room two days.”

Nov 24, 2005 by Robert from Clay, NY
Overall Rating: 0
Cleanliness:[3] • Staff:[5] • Location:[10]

• Nice location, outside entrance.
• Poor maid service, needs a good cleaning, window behind stairwell.

“If they would properly clean the rooms, this would be a great hotel value. This hotel has everything a business traveler needs.”

Nov 14, 2005 by David from Key West, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[3]

• nothing.
• Everything dirty, discusting hotel.

“The front desk clerk, Raymond, was very polite.The hotel was very hard to find. It was dirty, smelly, discusting and had a dead roach in the bathroom. This hotel should not be ranked as a 2 star and should not be on your website.”

Nov 8, 2005 by Greg from Reston, VA
Overall Rating: 4
Cleanliness:[5] • Staff:[9] • Location:[9]

• Location was good, price good for Friday stay.
• Mix-up in rooms, bed hard, no Remote for TV.

“After initially putting me in a room that was Dirty, the kind staff moved me to a new room which was cleaner. There was no remote for the TV and the bed was very hard. A/C+ hotel at best.”