User Reviews for Crowne Plaza Hotel Dulles Airport

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Jul 8, 2008 by Leighanna from South Euclid, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, updated facilities, plenty of space, convenient to DC.
• Rooms did not have sofa bed and costs were $10/night.

“This was a good hotel for access to DC and Metro stops. It was very clean, newer-feeling and very comfortable. My only complaint would be that the double beds are very small and there isn't a sofa bed in any type of room. It made accommodations slightly awkward for our group of 3 and someone had to sleep on the floor. Two people couldn't sleep in one of those double beds. Other than that, great stay!”

Jul 2, 2008 by Maggie from Sterling, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• The hotel was nice.
• NA.

“We were assigned a smoking room and everyone in my group has severe asthma. The hotel staff argued with me about changing to a non-smoking room. There were none available of the same type, but offered me an upgraded room. I told them this was unacceptable and after several minutes of arguing they finally moved some rooms around and got us a non-smoking room. The check in experience was very poor.”

Jun 16, 2008 by Ken from Redding, CA
Overall Rating: 3
Cleanliness:[6] • Staff:[1] • Location:[10]

• The food and service in the restaurant were both excellent.
• The bed was uncomfortable. The noisy air conditioner ruined our sleep. The staff was unhelpful and unresponsive.

“We selected this hotel for our departure from Dulles. We asked the staff for assistance in reconfirming our flights (i.e. just to give us the United phone number as there was no phone book in our room). They were not only unhelpful but rude. After we fell asleep, they called to find out whether we had managed to reconfirm. The shuttle was unsatisfactory. Other shuttles passed us 2 or 3 times while we waited. The beds were substandard. The air conditioner was noisy and kept us awake. The restaurant was excellent and in sharp contrast to all other aspects of our visit. With that exception, the hotel could hardly have done more to make our departure an uncomfortable experience. It will be our last stay with this chain.”

Jun 8, 2008 by Tracy from Decatur, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• The manager's reception was a nice feature which occurred on wed. Evening.
• Smoking area right outside elevator, pool was not clean we used it, management undervalued priority club customers.

“Overall, we liked the hotel and the features offered for the star rating. The hotel staff was friendly and receptive and the service was very good. The hotel restaurant was not smoke free which was a drawback. Also, one of the public smoking areas was located right outside the back entrance to the hotel which was not very appealing.”

Jun 7, 2008 by Brian from Kemptville, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean with helpful friendly staff.
• Does not apply.

“Very clean with good security. The staff were great and it was central to allot of services. The airport shuttle service was very good.”

May 22, 2008 by Tammy from Clearfield, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient, clean, friendly with restaurant/bar attached.
• None.

“Convenient, clean, friendly.”

May 21, 2008 by Kristi from Portland, OR
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[9]

• I had a mini fridge in my room. They had "quiet in the hallway" reminders in guestroom areas.
• It was not as nice as the three-star places I have stayed in before. I needed a corkscrew and they sent me to the bar open it. Should bring me one.

“This hotel was really not a three-star upscale hotel in my opinion. It may pass for a three-star hotel, but not upscale. I also felt that the service was subpar. I bought a bottle of wine and needed a corkscrew. The front desk sent me to the bar to get it opened. They should have sent one up to me. In terms of the room's appearance, the room looked as though it had been half-updated. It seemed to have a mixture of new and outdated colors and furnishings. (I.e. new granite counters in bath, old fashioned teal colored chair in room. Carpet outdated, wall coverings in room new, tile in bath outdated color scheme.).”

May 14, 2008 by Tim from Saylorsburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient parking.
• Mattress did not provide adequate support.

“Clean and well maintained. All the amenities. Quiet even though near the airport and busy thorough fares. Altogether a very pleasant experience.”

May 14, 2008 by Jon from Novato, CA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Free Internet. Good Location.
• Little dated.

“Great convenience to Dulles airport (with free shuttle). Good restaurant and friendly staff. The rooms are a little dated (fixtures, hardware) but I'd stay again without question. Free wireless Internet is a big bonus.”

May 11, 2008 by Syd from White Hall, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Convenient to Dulles, vibrant area.
• Horrible traffic.

“Great bed and linens, acceptable room, long hike to elevator, restaurants so-so in area.”

Apr 30, 2008 by Joanne from Avalon, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Comfortable bed and the sleep pack was a prefect extra.
• Ice machine was down, parking was tough.

“Excellent choice for the business traveler. Houlihans restaurant right on the property makes relaxing easy.”

Apr 29, 2008 by Barbara from Waterloo, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet, comfortable, well-located for business traveler.
• Clock radio/alarm would not turn off! Irritating to neighbors at 3:30 a.m.

“Well-situated for travelers. The room was spacious and well-appointed. Bedding was attractive and comfortable. For a hotel, it was extremely quiet even with teens on the floor during the weekend.”

Apr 28, 2008 by Ron from Greensboro, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Nothing.

“Very pleased with this hotel and its staff.”

Apr 15, 2008 by Alex from Coral Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to the airport, many places within walking range.
• Given poorly located rooms on several trips in a row&

“Newly remodeled rooms with great beds and pillows. Bathrooms with new floor to ceiling tiles and organic and natural toiletries. Several great restaurants within walking distance.10 minutes from Dulles International Airport (IAD). Helpful and friendly staff.”

Apr 15, 2008 by Dallas from Youngsville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean, very nice and something I can afford.
• Coffee pot in bath room.

“Very nice and clean. Also quiet after hours. Did not like coffee pot in bath room.”

Apr 11, 2008 by Tony from Port Clinton, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Liked the size of the bathroom, very comfortable beds.
• Micro & coffee pot in bathroom, no counter space in bathroom.

“Likes: Comfortable beds, clean rooms, large bathroom, lifeguard on duty, nice size pool, pool & gym area clean, location to DC. Dislikes: Micro & coffee pot in bathroom, had hard time understanding staff (their English was not that good), continental breakfast only for certain floors, would have upgraded if we knew this information.”

Apr 10, 2008 by Erin from Louisville, KY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved everything. The room was huge and clean, loved the bathroom.
• The breakfast buffet was ok. Meat excellent. The eggs, potatoes could have been better.

“I would highly recommend this hotel to anyone. I traveled with my parents, my sister, and my daughter. Not only were the beds big (one king, two queens) the beds were soft, the bathroom was perfect. The showerhead was large and the water pressure was spot on. The samples of shampoo and conditioner made my hair shine more than ever. I'm contacting the hotel to see if I can buy it. The room service took my call after closing and got my daughter milk after hours. The housekeeping staff cleaned the room better than any room I have stayed in. Bravo to Crown Plaza.”

Apr 9, 2008 by Folashade from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice hotel, comfortable rooms, friendly staff, prime location, proximity to restaurants, shopping and airport. Great value.

“Nice hotel, comfortable rooms, friendly staff, prime location, proximity to restaurants, shopping and airport. Great value!”

Apr 5, 2008 by Tom from Lake City, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• Location.
• Staff.

“I arrived at 08:00am, and observed many people checking out. I was sternly advised by reception, that their policy was of no check in before 15:00pm. At approximately 10:30am, she then grudgingly agreed to letting me check in "this once" because I told her I had been up all night. She advised me, next time you will be charged an extra day. Late check out is strongly discouraged. Another guest experienced the same treatment. Good hotel except surly staff. Last time for me staying here!”

Mar 26, 2008 by Carlos from Homestead, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Comfort and style.
• Hotel staff.

“Great location, very comfortable, lots of places to eat around the hotel. The staff can be a little friendlier.”

Mar 25, 2008 by Tom from Lake City, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Great location, 10 minutes from airport, great pickup service.
• I arrived early and had to wait in lobby for approximately 2 hours.

“Only complaint was the 2 hour wait in the lobby after working all night with no sleep.”

Mar 23, 2008 by Cherie from Carlsbad, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Newly renovated; location; free Wi-Fi.
• View was dismal--duck work. Halls under renovation.

“Very pleasant experience, especially after prior night at Holiday Inn at BWI. Nearby restaurants a plus. Front desk people very nice. Room newly redone. Did I mention free Wi-Fi.?”

Mar 22, 2008 by Maria from Charlottesville, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Transportation on the shuttle to the airport was extremely convenient.
• Could have done without the toll road.

“Overall, a great experience relative to the price.”

Mar 22, 2008 by Joan from Sunbury, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable beds, clean shower.
• Wished for a free USA Today.

“The hotel was very comfortable and the staff was friendly and helpful. It was convenient for our needs.”

Mar 20, 2008 by Bonnie from Bloomsburg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Wonderfully comfortable bed, duvet and pillows. Beautiful and clean room.
• A little difficult for us to find at 2:30 in the morning!

“This is a clean and comfortable hotel. The room we had was spotless. We were exhausted upon our arrival at the hotel at 2:30 am. The desk clerk was fairly cheerful and pleasant. Our room was a welcome despite from our late (delayed) travels and it was so amazingly comforting to have such a comfortable, cozy, plus bed and bedding. Everything was spotless in the room. A restaurant adjoins the hotel (sorry, can't remember the chain) and the staff were quite friendly. The area that the hotel is in appears safe. They allowed us a very generous 2pm late check-out due to our airline delayed early a.m. arrival and this was greatly appreciated.”

Mar 19, 2008 by Fifi from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Bed was comfortable and the room was clean.
• The chair and ottoman was so uncomfortable.

“The staff was pleasant and helpful. Hotel was clean and check out was quick.”

Mar 19, 2008 by Randy from Kansas City, MO
Overall Rating: 2
Cleanliness:[8] • Staff:[7] • Location:[9]

• For being a 3 star, I can't think of a good thing, if it were a 2 star or lower I would have a few good things to say.
• Placed in 3 rooms in 3 nights, beds NOT good. Never a good morning shower, thermostat didn't work right!

“This was a poor experience! Was placed in a room that's thermostat did not work, in fact an engineer showed me how they had rigged up a temperature thermostat hooked directly up the wall unit, and yes, loose wires hanging from the thermostat, that layed in the floor. I told him that was unacceptable; they put me in another room where for two straight mornings I never had a good shower (this was the Crowne Plaza Hotel!). Finally the last night they put me in another room saying I would get a good shower there, but my question is why didn't I get a room with a regulated shower when I first arrived, then, why wouldn't every room have a regulated shower?”

Mar 19, 2008 by Larrie from Midlothian, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Clean and quiet.
• Smoke in the hallway around no smoking rooms.

“Greatly improved over last stay. Remodeling almost complete and much less noise.”

Mar 12, 2008 by Scott from Mountville, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very easy to find very clean.
• The people at the restaurant were very bad, they lost our order several time.

“This hotel was great. After a four hour drive our family was ready for a good night sleep. The beds were very comfy and the rooms were very clean. We had a problem with the air condition working the first room we were given happen to be so hot we could barely breath. They moved us to another room which was much better. Over all we had a wonderful stay here and would stay there again. On a different note the restaurant attached to the hotel the food was great but the service was horrible. My daughter is an all star cheer leader we were staying there because she had a competition on Saturday after a very long day a few friends of ours (other cheerleaders) came back to the restaurant to eat dinner with us. After standing at the counter waiting to be seated for 20 minutes (no one was in there) we finally got seated. Then it all went down hill from there. lets just say our kids all went to taco bell got food brought it back to the hotel restaurant ate it and we still had no food and no drinks. It was bad. but the hotel is wonderful. So I would recommend the hotel to anyone who is traveling.”

Mar 12, 2008 by Denise from Manassas, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[6]

• Clean - nice bathroom and good bed.
• Lobby was sparse, carpet in hall a bit worn (I own carpet store so I noticed maybe others wouldn't).

“Good location - even though at busy intersection didn't hear anything - bed slept great - close to good shopping, private lots of airline personnel use hotel.”

Mar 10, 2008 by Garland from Fredericksburg, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable.
• I could not turn the water on in the shower.

“Nice, pleasant, and quiet.”

Mar 6, 2008 by Gary from Leesbvurg, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Décor.
• Rooms a little small.

“It was a good place for the money.”

Mar 5, 2008 by Dorothy from Newburyport, MA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[3]

• Restaurant attached.
• Reception staff unhelpful, English not 1st language.

“A smoke and mirrors hotel. Looked good until you really looked. No-one at check in spoke good English. Totally unhelpful around wireless connection. Totally unhelpful period. Room looked good until you really looked, dirt in bathroom, toilet seat, mirror, toilet roll holder, coffee maker etc.”

Feb 28, 2008 by Carol from Cordova, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sleep aids i.e.: Lavender linen spray, sleep CD.
• I was very pleased with my stay.

“Convenient to Airport, shopping, & dining. The only thing the hotel lacked was a microwave which can be helpful if one has dietary issues.”

Feb 28, 2008 by Pamela from Laurel, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Sleep CD, Lavender linen spray, ear plugs and eye mask on bed as gift to guest. It was PERFECT!
• There was nothing I didn't like.

“Crowne Plaza is the first hotel I have seen that focuses on the real reason the guest comes to a hotel--sleep. When I entered the room I noticed a mesh bag on the bed. It contained lavender linen spray, ear plugs, an eye mask, and a sleep CD. I immediately fell in love with the hotel. They were giving me the tools I needed to ensure that I would have an excellent night's sleep. Of course, these tools would not be as effective with a less than comfortable bed, and Crowne Plaza came through in that area as well. The bed was perfect and there was an abundance of overstuffed pillows as well as a thick, comfy, down blanket. I recently stayed in a five star hotel and was not as impressed by it as I was by Crowne Plaza. It is now my new favorite hotel chain.”

Feb 25, 2008 by Katie from Sykesville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Price and location.
• In room heater was a little loud.

“For the price, this was a great stay. The room was large, the bed was comfortable, everything was up to date and clean. I was in the "tower" end of the hotel, which appeared to have slightly larger rooms than the main end. The only problem I had was that the heater was loud, but once I figured out where the thermostat was I adjusted it so it didn't turn on for the rest of the night-still plenty warm. The location is great, and though I didn't need them, there was a shuttle to Dulles and a restaurant on site.”

Feb 12, 2008 by Erwin from Leesburg, VA
Overall Rating: 9
Cleanliness:[10] • Location:[9]

• Comfortable bed, beautiful room, beautiful lobby, restaurant in hotel.
• Small room, Small, uncomfortable "easy chair" in room, very slow service in restaurant.

“This is a beautifully decorated hotel and the room was clean and beautiful. The bed was very comfortable. The room, itself, was small and the one "easy chair" was not at all comfortable. The staff was friendly and helpful. The restaurant in the hotel was moderately priced with good food but the service was very, very slow.”

Feb 11, 2008 by Ramakrishna from Glen Allen, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Location.
• Staff.

“Very Bad. Hotel Staff is rude. And they discriminate customers.”

Feb 8, 2008 by Roger from Vail, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of staff, PC and Internet access, Pool and GYM, Price/Value.
• Everything was great, maybe if this Hotel could provide self service laundry, that would be great.

“From pick-up at airport to check-in, to Restaurant, to Pool, GYM, Business Center. Everything is there and at a reasonable price. I am staying at many Hotels throughout the year. I liked everything from check-in to check-out, very easy and no drama.”

Feb 4, 2008 by Heather D. from Radford, VA
Overall Rating: 9
Cleanliness:[6] • Staff:[9] • Location:[8]

• The room and bathroom in the hotel was very nice.
• The hotel was doing construction.

“This hotel was somewhat easy to find. The room was very nice. The bathroom was even nicer. I would definitely stay at this hotel again.”

Jan 30, 2008 by Jaimie from Vienna, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was wonderful, room service was good food fast service though a little pricey).
• The rooms could use tables big enough to eat a meal on, instead of eating on the bed.

“The crown plaza is very nice since the renovations. The staff was very friendly and the location very convenient. There is a lot to do in the immediate area for people inclined to get out a little. Theaters and shops across the street and Wash D.C. 20 minutes away.”

Jan 25, 2008 by Patricia from Elkins, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Since my last visit, they have added green tea to the restaurant's selection of tea.
• They still only have dry creamer available at the lobby (No breakfast included).

“The restaurant has added green tea as an alternative to the normal Lipton. The service is excellent.”

Jan 24, 2008 by John from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, comfortable bed and convenient location.
• Nothing.

“Clean, comfortable bed and convenient location.”

Jan 18, 2008 by Barbara from Charlotte Court House, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wow! I have never slept better in my life! The whole experience was awesome!
• My stay was too short!

“After such a long day at work, I was pampered into one of the most restful sleeps I have ever experienced! The bed, the atmosphere, the location, all was perfect!”

Jan 17, 2008 by Jason from Fayetteville, GA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[1]

• The check-out was quick and simple.
• The location (no restaurants or shopping near-by), pool hours, bed, toiletries brand, felt stranded, bar was 5x pricier than airport.

“This hotel would be better if there was something nearby to do other than sit in the room and pay for movies and room service. Since it is a major name hotel (Hyatt) at an international airport, I found myself concerned with what other guests visiting the USA would think of America by staying here. It felt like a holding cell in the middle of no where. There was nothing at all but office buildings. I purchased a coke from the machine and it was hot. I purchased a 6 oz beer (Budweiser) for about $9.00. I understand they want to display the image of wealth but lets at least be realistic. You would have to pay me to stay there again. I have stayed with Hyatt before and this was by far my worst experience. It was like being all dressed up with no where to go and nothing to do. It served it's purpose as a place to stay. I would have been just as happy at a lower star hotel with a local shopping center or restaurant or bar nearby. I am on vacation and I am not there to see the room. The lotion and soaps smelled bad. It said it was ginger scented. I grow ginger at home and it does not smell that terrible. It was a nice restaurant. I thought for $35.00 I would at least get enough to eat. I barely had enough to eat. I am sorry but $200.00 for breakfast for five people is a bit expensive. I don't care if it is caviar, it is just fish eggs. I would have rather eaten more for less at an IHOP or somewhere. The driver for the shuttle didn't ask what airline I was going to. I told him and he responded by saying, "Look you're at the airport, what more do you want me to do? Go check in for you?" I refused to leave the shuttle until he dropped me at the curb for my airline. It was only three fourths a mile away from where he wanted to drop me off. I did not feel obliged to tip him for that attitude. I really like Hyatt in a more tropical destination. This Hyatt in Washington, DC was exactly what I paid for.”

Jan 11, 2008 by Patricia from Elkins, WV
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great rooms, great service, great restaurant, great location.
• They only have dry creamer with the lobby coffee.

“Crown Plaza in Herndon specializes in a good nights sleep as well as multi amenities and good security. Sleep cd's, cosmetic mirrors, elegant decor, indoor pool, whirlpool and business center with a large screen TV in lobby. Houligan's Restaurant and Enterprise rental car are attached on either side. Excellent service for the most part, normal travel items are available free of charge and delivered to door. Central air thermostat controls the temperature and is displayed in both Fahrenheit and Celsius. They have extremely comfortable beds with a sleep disk to ease you into sleep. Or the DVD/radio also has 'natural sounds'. Great baths/shower. Room service from hotel on site (not tried). Other places available and theaters, shopping. On Dulles corridor. TV can be seen anywhere in the room by swivel, internet available by wireless, dial up and ethernet. Plugs in all lamps, ironing board and other amenities for this level. Coffee in room and also available 24 hours in the lobby. Excellent security and notable parking garage. Located on the Dulles toll road but no plane sounds, shuttle to Dulles (IAD) airport or blue van, Washington flyer from IAD to Regan national (DCA) if you need it to the subway. Although I was disappointed to find only dry creamer even in the lobby, it pushed me into the restaurant, which is truly good and probably the best in the area. A breakfast buffet is about 10 USD, but you might wait for the other dishes, from steak to calamari, couscous to rosemary ginger chicken, a magnificent apple pie desert or other smaller ones for kids, and the coffee is better. You can always go to the restaurant without staying at the hotel, but if you stay do try it! This chef is great I don't think you can go wrong.”

Jan 8, 2008 by Jason from Wilton Manors, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked all the amenities and comfort the hotel had to offer.
• Does not apply.

“I was pleasantly surprised by the spaciousness of the room the comfort of the bed, and the friendliness of the staff. I am a flight attendant for a major airline and fly all over the world. I would definitely recommend the Crowne Plaza to business traveler on my flights.”

Jan 7, 2008 by Dale from New Bern, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location.
• Staff.

“Great location with a worn but comfortable room. Check-in was curt, short and pointed. A smile goes a long way.”

Jan 4, 2008 by Melinda from Dublin, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Noise between rooms.

“Overall, I would stay there again, but would request a room change if the air draft is a problem.”

Jan 4, 2008 by Sarah from Centreville, VA
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[4]

• Close to area restaurants.
• Beds were stiff and uncomfortable. Rude staff and manager.

“Reserved and confirmed a king size bedroom over the phone. When arrived, room was equipped with two twin beds. I called front desk immediately and they said there was nothing they can do. Asked to speak to manager and he also said he could not do anything about it. Beds were super tiny and very uncomfortable. Staff was rude and unprofessional. Would never go back or recommend.”