User Reviews for Hilton Washington Dulles Airport

Research User Reviews for Hilton Washington Dulles Airport (1-20 of 98)

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Dec 13, 2009 by Alex from Mt.Prospect,IL
Overall Rating: 5

• New hotel. Clean rooms. Comfortable beds.
• Unable to control room temperature.

“A
new hotel in a new development north of IAD. Clean rooms and very comfortable beds. Free Wi-Fi. Free shuttle to/from IAD and to nearby areas. Difficult to control room temperature at a comfortable level. Good noise insulation. Minimum traffic near the hotel. Breakfast and dinner available at the hotel.”

Aug 8, 2009 by Dale from New Bern,NC
Overall Rating: 10

• Wonderful Room.
• Isolated, slow check in.

“Friendly atmosphere.”

Jul 22, 2009 by Pauline from Amelia,VA
Overall Rating: 10

• The cleanliness and atmosphere
• The food was expensive and did not taste good at all

“u”

Jul 18, 2009 by Matt from Frostburg,MD
Overall Rating: 0

• I liked the shower.
• The people across the hall opened and slammed doors all night and ran the halls and made noise all night long.

“Great Hotel. Other than not sleeping due to the guests across the hall, I would stay in the hotel and recommend it again.”

Jul 1, 2009 by Pete from Las Vegas,NV
Overall Rating: 8

• The room with queen was excellent and what
  I expected form a 3.5 star location.
• Double room smelled of smoke, difficult to locate, staff was very busy.

“Nice hotel though very busy. Hard to locate due to road construction. Friendly staff and helped us get room after disappointing first room (smelled of smoke). Second room was very nice.”

Apr 27, 2009 by Michael from Fort Mille,SC
Overall Rating: 9

• Loved the double headed shower.
• The entry way was on the far side of the hotel.

“The rooms are spacious and warm with an elegant feel.”

Apr 17, 2009 by Yvette from Chesterfield,VA
Overall Rating: 10

• The hotel was very clean with new furnishings. My stay was quite comfortable. It was hard to leave.

“I would recommend this hotel for business and leisure. The hotel staff was very friendly and helpful. The surroundings were very clean and pleasant. The Cardinal Lounge restaurant was top quality!”

Apr 6, 2009 by Rick from Orange Park,FL
Overall Rating: 7

• Location and price.
• Shuttle buses seemed full both ways.

“Hotel is in a great location to airport but restaurant is pricey with no nearby options. Shuttle buses are full.”

Dec 20, 2008 by DMC from Sedro Woolley,WA
Overall Rating: 9

• Quick friendly shutle to airport, comfortable clean rooms.
• No complaints.

“Beautiful hotel, friendly staff, excellent shuttle service to airport, good good food in restaurant.”

Oct 21, 2008 by Seth
Overall Rating: 7

• Good location and cheap longterm parking option.
• Loud at night (can hear people showering upstairs)

“Good hotel, close to Dulles, but a bit loud at night (thin walls).”

Oct 4, 2008 by
Overall Rating: 9

• Friendly, clean, attractive.
• Restaurant :sub par - too expensive.

“Staff was
very nice and helpful, restaurant breakfast buffet was
very standard - expected a little more upscale for the type of hotel - service
was
not great in restaurant - beautiful room -
very nice.”

Jul 22, 2008 by Marie from Ashburn, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The shower.
• The food in the restaurant.

“Check in was easy and accommodating. The room was pleasant with a nice flat screen TV. The shower was my favorite. I enjoyed the two shower heads. Eating at the restaurant was my least favorite and the food was not that great.”

Jul 21, 2008 by Al from Coral Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Close to the airport, good price.
• Nothing within walking distance.

“Clean rooms. Helpful staff. Near an airport with a shuttle to/from.”

Jul 7, 2008 by Floyd from Rapid City, SD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Recently renovated business king room with 47" plasma HD TV, comfortable desk chair & work space.
• $10 per day charge for internet access. 6 days of that would pay for a full month of wireless broadband internet access from verizon, sprint, etc.

“Great location close to Dulles Airport. Beautifully renovated business king room equipped for business traveler. Free shuttle to Smithsonian Air & Space Museum. Very clean, well kept room and public spaces.”

Jun 28, 2008 by Scott from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Huge room, comfortable bed. Best shower I've ever seen in a hotel.
• No microwave or fridge and a little hard to get to, off the highway.

“A great Hilton property! Beautiful lobby area and quick service at the desk. Large rooms, with many amenities, including very comfortable beds, a large plasma TV on the wall and a nicely appointed bathroom, with a HUGE shower, with dual shower heads (plenty of room for two people!). Definitely in the top 10 Hilton properties, that I have ever stayed at.”

Jun 2, 2008 by E A. from Wesley Chapel, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[7]

• Convenient to get to.
• Too many screaming teenagers and the elevator shook my room every 30 seconds.

“I would not stay here again until they finish some remodeling they are doing. I would also be sure to ask for a room far away from the bus groups they take in. My room was two doors down from the elevator and the noise from the elevator will never change. This was a pretty horrible experience.”

May 28, 2008 by Joshua from Taylors, SC
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[8]

• The beds were very comfortable.
• Out of date TV's, bathrooms.

“This hotel is not worth the price that they promote. Had I stayed in a Days Inn, it would have been nice. However, it was not what I expected from Hilton.”

Feb 24, 2008 by Ann from Glen Allen, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[7]

• Workout room and indoor pool.
• No restaurants or shopping nearby (walkable).

“Convenient to rest on and many areas in Northern Virginia. Modern, upbeat atmosphere.”

Feb 13, 2008 by Kevin from Emerald Isle, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Overall a great place just don't eat there.
• Food was really bad.

“Great place to stay! room was wonderful staff was great. just don't eat there it was awful. nice places near by.”

Jan 26, 2008 by Marty from Mclean, VA
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[7]

• It has amenities expected of a 3 star and up hotel (bar, nice restaurant, garage parking, others.)
• Hilton does a bad job modernizing. Room was not nice (shower dripped, light outside of window with no shades to draw).

“It appears Hilton does not prioritize remodeling. The room I received had a street lamp for the parking lot directly outside of my window, and no blocking shades to pull, only the thin, wispy, white see-through cover. Internet access policy of noon to noon not convenient for a two-night traveler. Food in the bar and restaurant is very over-priced, and there are not convenient restaurants nearby. Workout facilities were very nice though, and plenty of parking.”

Jan 20, 2008 by Ruth from Grover Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room more than met expectations lots of space, shower was very nice.
• Felt the hallways might need some upgrades.

“Only stayed one night as we had an early morning flight out of Dulles. The location was convenient, staff helpful, the room was spacious and the shower was one of the highlights.”

Jan 14, 2008 by David from Woodland Hills, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Excellent room for business traveler.
• Good food but limited menu in hotel restaurant.

“Super work desk in the room with three spaced out power sockets. Nice, clean room. A very good hotel.”

Jan 13, 2008 by Richard from Reston, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and new.
• You have to walk a ways to get to the room. No biggie.

“Outstanding and quite close to the airport. Great sound proofing. I never heard a plane overhead.”

Jan 13, 2008 by Robert from Granada Hills, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The room was excellent with a large plasma TV and multiple easy hookups to the TV.
• The Internet access was below my expectations. On the last day it didn't work even after spending 30 minutes or so on the phone with technical support.

“This hotel was an excellent hotel. The room was very roomy and comfortable. The bed had numerous pillows and was very comfortable too. The large plasma TV was excellent although I would have liked a better selection of channels. If you are bringing a family, bring your video game system with you. The TV had multiple hook-ups to easily connect any game system or computer to the TV. The shower was very large with a standard shower head and an overhead rainfall shower head. One thing to note is that there is no bath tub. There laundry service was prompt and did an excellent job on my clothes.I did have a few problems. The shower didn't have enough pressure when the temperature was at a level my skin could tolerate. I reported the issue to maintenance on the first day, but it was never resolved. On my last day, I could not get the Internet to work. I called LodgeNet technical support. They were very helpful but unable to solve the problem after about 30 minutes on the phone. Even when the Internet was working, I kept getting warnings that they detected me doing something that caused them to lower my bandwidth to 56k. The only thing I can think is that I was using a lot of bandwidth to get to my VPN to check email, access our LAN and browse the Internet, many times at the same time. They could think I was consuming bandwidth to host a server or launch a spam attack, but my use was a legitimate use. They need to adjust their algorithm to prevent degrading my service. All in all, it is an excellent hotel. You will not be disappointed.”

Jan 12, 2008 by Teresa from Lewis Center, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Exceptionally nice staff.
• Bathroom a bit dated.

“I will go back. It met all my needs.”

Dec 22, 2007 by James from Warner Robins, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bathroom and shower was very comforting.
• Long hallways to get to the room.

“Excellent choice for the right price. Close by area business make it great for traveling.”

Dec 15, 2007 by Rich from San Juan Capistrano, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[5]

• Free airport shuttle, nice Hilton honors lounge, free space museum shuttle.

“No shopping or restaurants near the hotel. Good quiet environment for business traveler.”

Dec 15, 2007 by Kristin from Warrensburg, MO
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was in a good location.
• I was charged twice for internet access.

“This hotel was ok. I do not think it was as nice as other 3 star hotels that I have stayed in. I had to pay an additional 9.95 for wireless internet. When I got to the room there was barely any signal, so I hooked up to the Ethernet outlet that was provided. I was charged an additional 9.95 for that, which I think was a little excessive.”

Dec 11, 2007 by Carrie from Provo, UT
Overall Rating: 7
Cleanliness:[7] • Staff:[3] • Location:[7]

• Terrific decor. Easy access to airport.
• Shower flooded the bathroom floor. Got lost finding room.

“Great hotel a short distance from Dulles airport. Easy access with shuttle. Nicely appointed rooms, although shower flooded the bathroom. Large hotel can be hard to find your way around in.”

Dec 10, 2007 by Keith from Oklahoma City, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice l g big screen hi definition TV in room.
• Airport shuttle left 5 minutes early.

“Good place to stay. The airport shuttle left 5 minutes before 5:00 a.m. I had to go find another driver to take me to the airport.”

Dec 9, 2007 by Jerri from Grand Blanc, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Bathroom was gorgeous!
• Parking lot was icy without being salted at 9 a.m.

“Clean, pretty room with all normal amenities  no.”

Dec 9, 2007 by Mitesh from Iselin, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Rooms are spacious. Enough space to work & dine in room.
• None I can think of.

“Good.”

Nov 28, 2007 by Natalie from Cary, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Good overall atmosphere.

“Great experience. Would certainly stay there again. The rooms were spacious and I loved the HDTV.”

Nov 7, 2007 by Wouldnt S. from Cedar Lake, IN
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[8]

• It was quiet; bed was comfortable, nice down pillows.
• Room was dirty hair on ceiling in shower.

“Overall, the experience wasnt bad, just the hair on the ceiling of the shower was gross! The exhaust fan did not work in the bathroom as there were 2 smokers and the smoke just hung. (I myself am a non smoker). On the upside, the bar was nice, bed was comfortable with nice down pillows and comforter. It was nice and close to the airport, yet couldnt hear the jets. We ordered coffee one morning and the tray sat outside the door for a day, and the halls had some trash littered throughout. Hard to understand some of the staff as some were foreign. No one knew directions really to anywhere, but that is common for that whole area id recommend map quest.”

Oct 16, 2007 by Kenneth from Spring Lake Park, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Everything was at this hotel and more.
• I didn't get to stay longer.

“I truly enjoyed my stay.”

Oct 8, 2007 by David from Key Largo, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• This is a very clean hotel and is also very quiet which is great for business travelers.
• I didnt dislike anything but a mini bar would be nice.

“Very nice, I would suggest it to others.”

Oct 8, 2007 by Kay from Corbin, KY
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• The rooms were the most comfortable Ive stayed in ever. The decor was stunning and the food was exquisite.
• They were somewhat lax about cleaning the hallways. Trays and other trash stayed in the same spot for more than 24 hours.

“The hotel is absolutely beautiful. It's minutes from the airport. The bed is truly the most comfortable Ive found in many trips. The restaurant was phenomenal. Expensive, but well worth it. We were a party of four and every dish was exceptional.”

Sep 28, 2007 by Mary from Enfield, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Service staff, housekeeping excellent. loved amenities, coffee, etc.
• Faucet water in fitness area scalding to the point of danger.

“This was a fantastic hotel. The room was clean, spacious, comfortable and always stocked with good coffee and toiletries. The housekeepers were the best I had ever encountered. I would highly recommend this hotel.”

Aug 2, 2007 by Charles from Lancaster, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff at the hotel was so friendly and helpful and the beds were so comfortable.
• I cannot think of a thing.

“My wife and I took our two grandsons, ages 12 and 10 to the Smithsonian Air & Space Museum at Dulles Airport, and it was a truly great experience for the boys. They were made to feel at home at the hotel, and the staff was most accommodating. We wouldn't hesitate to recommend this hotel to our friends.”

Jul 18, 2007 by Jean from Holly Springs, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The overhead rain showerhead was worth staying there in and of itself!
• Even though the 'Do Not Disturb' sign was on the door, housekeeping kept knocking in the morning.

“They had me in a two double bed room, but were more than happy to upgrade me to a king room for the same rate. It was a gorgeous suite with a flat panel TV, sumptuous bedding, and a bathroom to die for! The marble/ceramic tile, upscale fixtures, Evelyn & Crabtree toiletries, and GIANT shower with a bench and ceiling rain showerhead as well as the regular wall mounted showerhead was just fantastic!”

Jul 17, 2007 by Steve from Tavernier, FL
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[2]

• It's a very nice hotel.
• The $15.00 transportation fee to/from the airport.

“The hotel is very nice for a business traveler on an expense account. For those of use looking for more affordable accommodations. This hotel says they are too far from the airport to provide transportation free. In that case they should be moved from their current location to another so that we may continue to use your service. All the other hotels for Dulles provide free transportation.”

Jun 29, 2007 by Alice from Luray, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[6]

• Fabulous down comforters on the king size bed, large room, tile shower.
• Broken lampshade, punched whole in the wall, housekeeping staff that did not speak English.

“Fabulous business room -- lots of space, comfortable bed, big plasma TV, nice sized writing desk, high speed internet, tile and granite large shower with two shower heads. Room service dinner was not so good. Clams and pasta, not quite fresh enough. Housekeeping staff friendly, but not English speaking. Hotel is in the middle of nowhere, so if you are going there, plan to just stay in.”

Jun 25, 2007 by Seth from Carlsbad, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room was large and comfortable.
• Nothing.

“Hotel was nice convenient althea staff were polite and helpful.”

Jun 18, 2007 by Jill P. from Fredericksburg, VA
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[9]

• Good location.
• Snotty staff. Grounds were not clean.

“When we booked the hotel we were looking for a "pet friendly" hotel. They were very rude when I asked them why the fee wasn't noted on the fare.”

Jun 15, 2007 by John from Parkville, MD
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[5]

• Very convenient to Dulles Airport.

“It was very convenient to Washington Dulles International Airport. The rooms are very spacious. The hotel lobby is very impressive. I ate dinner in the lounge which had a limited menu selection.”

Jun 8, 2007 by May from Charlottesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Front desk personnel were very helpful.
• Wireless did not work in the rooms.

“Wonderful hotel. Great amenities. Super comfortable bed.”

May 18, 2007 by Gary from Griffin, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quiet, comfortable rooms.
• Nothing.

“A well located hotel with all of the amenities you would expect as a business traveler.”

May 7, 2007 by William from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantastic hotel, loved the room, very modern décor.

“This hotel was fantastic; I really loved the room and the modern decor.”

May 1, 2007 by Ml from San Francisco, CA
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[9]

• Lobby furniture.
• Hospitality is not just saying what you want the person to hear!

“When I asked how my 5 month old, 6 year old and self could arrange an after hours shuttle at 12:30 we were told to phone from the plane. I made it out to the curb in time to see the shuttle drive away. We didn't get picked up until 3 am, after being told it was my fault for not making to it the curb fast enough. Exhausted and needing to be at a funeral early the next day, I asked if I could stay another night and the manager told me yes, but the computers were down for the night. I never received a call to say he could not sign me up, so I left for the funeral and wake. When I got back to the hotel with my weary children that night, they had packed up my things. All of my personal things were touched by strangers. I was embarrassed because packing for the funeral had been haphazard. Apologizing, the woman at the counter gave me a breakfast buffet coupon. I called in the morning to ask if I could use the coupon for lunch since we were too tired to make it down for breakfast. Sitting down to lunch, I handed the coupon to the waiter who told me it was not possible to use it for credit. Again I was utterly embarrassed! I am missing at least half of a bathing suit and my phone charger (I had to do without my phone for part of the trip).”

Apr 29, 2007 by Gary from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• NA
• Can't think of a thing. Everything was excellent.

“I was extremely pleased with front desk service and my room. The concierge room for business travelers (for Hilton honors members) was excellent.”