User Reviews for Holiday Inn Frederick

Research User Reviews for Holiday Inn Frederick (21-40 of 96)

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Jun 19, 2007 by Clara from Canonsburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient access to highways.
• Difficulty getting my key card to open motel room door!

“My room was fairly clean. I didn't have much contact with staff but didn't need to & what contact I had was pleasant & helpful. I had easy access to many locations in the area which was a bonus. I would stay here again.”

Jun 18, 2007 by Jeff from Gibsonia, PA
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[9]

• Convenient location.
• Hotel was being rehabbed, dirty.

“The room was a little dirty but the location was great.”

Jun 18, 2007 by Kevin from Lexington, KY
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[5]

• Room was comfortable and clean.
• Outside was in terrible condition, decapitated, unclean.

“Outside was falling apart, dirty, borderline unsafe. Could not find an elevator despite my room being on the third floor.”

Jun 7, 2007 by Donna from Clarksburg, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet, easy access.
• Under renovations, but did not bother us in any way.

“Very nice hotel. I would not have wanted to pay the full price for this hotel, but it was clean, quiet, and easily accessible. The room was very comfortable.”

May 31, 2007 by Cheri from Evansville, IN
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[8]

• Friendly staff.
• Hotel is being renovated, appears to be long overdue.

“The hotel staff was friendly and helpful, location was good. The hotel is undergoing a much needed renovation. The rooms were not especially clean. We had requested non-smoking, there was a cigarette in the ac unit that appeared to have been there for quite some time and the room smelled of smoke.”

May 27, 2007 by Cindy from Huntington Beach, CA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly, did not experience any problems, good value.
• Would like breakfast, even a continental breakfast, included, as this is common among most 2.5 star hotels.

“See above comments.”

Apr 29, 2007 by Tom from Fairfax, VA
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[4]

• Nothing.
• Uncomfortable. Not clean. Outside rooms.

“So, I chose not to stay and pay for the night somewhere else. Someone needs to check the criteria for this hotel.”

Apr 29, 2007 by Don from Richmond, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location, value, close to restaurants.
• Ice machine broken.

“Good night's stay. No problems.”

Apr 22, 2007 by Karen from Sparta, MO
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Nothing.
• They were not willing to accommodate our needs.

“This hotel was under construction and we were not informed until after we checked in and were placed on the third floor. Was advised there was no elevator service and I had my 71 year old mom with me who had to wind up staying with a friend and sleeping on their couch. I requested for three days to be put on the first floor and was advised they could not do that.”

Apr 18, 2007 by Robert from Frostburg, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• It was convenient.
• Parking was terrible.

“I would stay again.”

Apr 12, 2007 by Sarah from Mcdowell, VA
Overall Rating: 2
Cleanliness:[7] • Staff:[5] • Location:[6]

• Nothing.
• Wet floor.

“Hello, I arrived at this hotel exhausted after a long day of driving and had an important interview the next day - it was important for me to get a peaceful and relaxing night's stay. I put my pajama on and got ready for bed. When I walked into the bathroom the floor was soaking wet with some kind of sticky liquid. I called the front desk, who offered to move me, but at that point I was already unpacked, undress and exhausted, so I just went to sleep - but there went my relaxing stay!”

Apr 10, 2007 by Dawn from North East, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very courteous at front desk.
• Too long of walk to get to room especially on 3rd floor.

“Hotel was very accommodating and clean. Hotel is under construction which made it a long walk to our room on the third floor in the cold.”

Apr 3, 2007 by Sharon from Altoona, PA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[6]

• Friendliness of front office staff.
• Not close to shopping mall; no van service for transport.

“The hotel was average. Was also in construction process.”

Apr 1, 2007 by Kaitlyn from Waupun, WI
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[7]

• The restaurant had good food.
• It was an open-air hotel and that made me feel a bit awkward during the winter.

“The hotel was decent for a single night, jut passing through stay. I would not really recommend it; however, for the price it was manageable. I did not feel as safe as I would have liked too, but during the summer the hotel would have a much greater appeal.”

Mar 28, 2007 by Keith from University Hts, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly and helpful staff made it a pleasure to be in Frederick, MD.
• No negatives.

“I arrived and was given total service from beginning to end. My wife was overly pleased with the comfort of the room and size also. From the lady serving at the bar, who I believe was going on break, take stop and returned to wait on me, to the people cleaning rooms that spoke to me, I was totally pleased.”

Mar 14, 2007 by Tuan from San Jose, CA
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[5]

• Location, definitely not a 3 star as advertised.
• Not well lighted, rooms dirty.

“More like a Motel6 then a 3 start hotel. Getting to the rooms were dark and scary. Room quality was 2 star at best.”

Mar 7, 2007 by Paul from Conestoga, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Good location for center city and fair grounds.
• Ice and snow removal could have been better.

“We would recommend, was nice to see it was pet friendly.”

Feb 23, 2007 by Page from Campbellsville, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Fridge and microwave and view of yard.
• Ice built up on steps, very dangerous.

“Tired and cold and it was great to collapse on bed in nice, warm, quiet room.”

Feb 19, 2007 by Casey from Lutherville, MD
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[8]

• Cheap fair! Close to downtown. Plenty of restaurants close bye.
• Dirty bathroom, poor TV choices, not enough outlets for electronics, cups.

“Well priced hotel stay. Pleasant staff that was very friendly and helpful. Plenty of good restaurants close bye. Don¿t waste your time in the hotel restaurant. Bathroom could have used a little bleach and a vacuum on the rug. The price is right for here. Don¿t expect the world just a place to sleep and watch TV in a safe hotel.”

Feb 14, 2007 by Bobby from Sharpsburg, MD
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[8]

• Price.
• Room amenities were awful!

“Hotel was ok, has only exterior access to rooms more like a motel than hotel. The lamp bedside, between beds, was not functional. Leaving only 1 light for the room. Also, the high-speed internet was not working in this room, tack support told me to go to a common area. This is unacceptable. The alarm clock was also broken.”

Jan 10, 2007 by Dan from Fairfax, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Quiet with a nice location.
• No minibus.

“This hotel was nice for a quiet getaway for me and the mars. Frederick was vary nice and relaxed-a welcome change from dc.”

Dec 31, 2006 by John from Independence, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean.
• Needs to update furniture.

“Overall it was good quality for the price paid.”

Dec 15, 2006 by Chuck from Harmony, PA
Overall Rating: 4
Cleanliness:[1] • Staff:[8] • Location:[8]

• Location eases of access lots of rooms and availability.
• Rooms are dated and filthy dirty, pillows are like rocks.

“The hotel has all the amenities that are consistent with most 2.5 star hotels; however, the rooms are dated and very dirty. I found hair in the bed, all over the counter and bath room. Carpets were dirty and the room was sprayed with that room freshener to cover up the stale odor. Location is great with lots of nice restraints nearby with easy access. Tons of rooms and always availability. There is no way this is a 2.5 stars though should be a 2 at the most. Quality of the facility is nowhere near that of a Marriott residence or courtyard, which is also rated at 2.5 stars.”

Dec 14, 2006 by Leor from Allentown, PA
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[7]

• Clean room.
• Wrong room at first. Motel style. Poor outside maintenance.

“This hotel was very unpleasant. They promised a non-smoking room on the phone, but when I arrived, they gave me a smoking one. I had to drive back and forth to the reception area to discuss this (because it was so cold and I would have had to walk outside to get back to the reception area, since this hotel does not have interior corridors). The outdoor stairs were damaged and a real safety hazard. I actually tripped! It was an old motel, as far as I am concerned. Parking was very far from the room and not convenient. The room was clean and pleasant, but all the other points raised made this a very unpleasant stay indeed!”

Dec 7, 2006 by Debra from Lithonia, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• House -keeping staff very professional.
• Overall aged appearance of room.

“Lack of hospitality services. I was expecting at the least for a 2* hotel continental breakfast.”

Nov 16, 2006 by Brenda from Birmingham, AL
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[5]

• The cookies at the front desk were delicious.
• Cleanliness of the hotel rooms is questionable!

“I would not recommend this hotel as 2.5 stars. My room was not clean and I called the front desk at check in to note the following problems: The toilet had not been cleaned. There was a glass with cig butts and water in one of the bureau drawers. This was a non-smoking room. Cobwebs were evident. Box springs and Mattresses were saggy. I had to kill a bug the first night. Sheets were not changed daily. Sheets on bed had blood stain that looked washed but stains did not come out.”

Nov 15, 2006 by Dave from Hollywood, MD
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[7]

• Fairly convenient location.
• Broken beds.

“Older hotel, but it is in a good location. The box springs in both beds in our room were broken giving the beds a noticeable slant. I was too tired to complain.”

Nov 15, 2006 by Murray from Baltimore, MD
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[9]

• Friendly staff.
• Dirty bathroom, old facilities, noisy AC/Heater.

“I would not return to or recommend this hotel to anyone. The facilities are outdated, the bathroom was dirty with visible body fluids left on the toilet, the shower was more a dribble than a stream, and the heater was noisy. I was very disappointed. I've found that I only save $5-10 a night. With experiences like these, I'd rather spend the extra money and know what I'm getting.”

Nov 14, 2006 by Jay from Lexington, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[5] •

• Nothing.
• Dirty room and shower.

“Very dirty room and shower. We would not use shower. Bad experience.”

Nov 14, 2006 by J from Williamsville, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[7]

• Nothing.
• Run down, broken mattress, dirty rugs, tattered furniture, totally inadequate.

“Avoid. Got dirty room with broken mattress. Moved to supposedly renovated room, which was basically as shabby, but at least mattress was somewhat better. Not nearly up to standards of an average holiday inn. ”

Nov 1, 2006 by Daniel from Evergreen, CO
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[8]

• Its location was well located.
• Shabby room, closed pool, hotel had run-down look and feel.

“I feel like we got stung on this deal this time. I believe this was purported to be a 3-star hotel. Far from it. Take it off your list or reduce its star rating. ”

Oct 30, 2006 by Wade from Augusta, GA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[9]

• Wireless internet.
• Mildew in shower. The chair in the room was torn and tattered.

“This is only a 1 star hotel. One comforter smelled like someone's dog slept on it. The bathroom smelled like cigarette smoke. The bathroom shower had mildew on a lot of the caulk. The desk chair was torn and ripped on both arms. ”

Oct 26, 2006 by Wiulliam from Strasburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The price we paid for the value received.
• No negatives.

“As an older Holiday Inn, the owners are doing well at maintaining the facility and doing renovations without interrupting service. Although not elegant, this facility exceeded our expectations.”

Oct 24, 2006 by William from Seaford, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was better than I thought. The furniture was nice!
• The bathroom was a bit small.

“This hotel did the job.”

Sep 20, 2006 by Jeannie from South Euclid, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[5]

• Price.
• No breakfast included.

“This hotel was adequate for our short stay. It was quiet and the hotel staff was polite. It appeared updated and clean.”

Sep 5, 2006 by N/A from Kokomo, IN
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[5]

• Friendly staff.
• Exterior doors, no continental breakfast.

“NA”

Aug 21, 2006 by Kat from Durango, CO
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• Convenience from Interstates and general services.
• Non Smoking room smelled of smoke.

“This hotel was a perfect hotel for a business traveler. The location was close to the interstate 70 easy on/off. It was also close to the "Golden Mile" of Restaurants and services. Very convenient and safe. The staff was professional and courteous. My only major concern was that my non smoking room reeked of cigarette smoke. The staff attempted to help by washing my comforters and spraying the room, but it still smelled. Free WIFI Internet service and outdoor swimming pool was awesome!”

Aug 19, 2006 by B from Jenison, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free High speed internet, friendly staff.
• No continental breakfast.

“A nice Holiday Inn. We were surprised there was no continental breakfast and there were a bunch of construction workers drinking beer by the pool the one day but overall it was a nice hotel, nice, friendly staff, and a pleasant stay overall.”

Aug 14, 2006 by Cheryl from Alexandria, VA
Overall Rating: 1
Cleanliness:[2] • Location:[5]

• I hated this hotel and my customer experience I would like a refund. I checked out and went to another hotel.
• I hated this hotel room was dingy dark and dreary.

“I would like a refund. I checked out of this hotel and went to another hotel in Frederick.”

Aug 10, 2006 by Jim from Waterbury, CT
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[4]

• Bed was comfortable.
• Service was horrible.

“The hotel was filthy. Room smelled like mold. Service was terrible.”

Aug 9, 2006 by Madeleine from Strasburg, PA
Overall Rating: 1
Cleanliness:[10] • Staff:[2] • Location:[10]

• Location.
• Penalize use of debit card; charge you and 10day refund!

“This is a low class operation! Charge for phone would not be refunded for 10days--not a 2 1/2 star operation.”

Jul 10, 2006 by Doyle from Palmerton, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice and clean good location.
• Should have a better fitness area.

“It was a nice Hotel.”

Jul 1, 2006 by Patty from Olin, IA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[9]

• Good Location for city events and access to DC and Baltimore.
• Didn't care for outside entrance to lobby, ice, restaurant, etc.

“Not bad; worth the price; doesn't have amenities of a 3 or 4 star hotel but nicer than the economy places.”

Jun 30, 2006 by Betsi from Elgin, IL
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[6]

• Front desk staff was very nice.
• Pool was filthy. Non-smoking room was rank with stale smoke!

“The pool was a filthy mess. One of my children developed a bad reaction to something in the water. We had a non-smoking room, but the stale smoke smell was embedded in everything! I had to put my pajamas in a sealed bag afterward until the end of the trip!”

Jun 26, 2006 by Charlotte from Wellesley Island, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[10]

• Friendliness/competency of staff. Versatility of staff.
• Bathroom way too small and not as clean as I expect. Sink outside of the bathroom.

“The staff was far superior to the actual facility. The room was okay, but, as I said above, the bathroom was way too small, and the sink was outside the bathroom. The young man who tended bar was also the waiter and "jack of all trades." A very hard task! The night manager also was doing everything from cleaning up the bar to helping wait on tables.”

Jun 22, 2006 by Rodney from Cary, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Easy to find, clean, and standard amenities. Nice courtyard.
• The outside facade of the hotel is a little run down.

“This hotel has easy access to routes 40 and 15 in Frederick. It includes standard amenities (i.e. soap, shampoo, hair dryer, cable, etc.). The room was clean. There is a grassy, well-kept courtyard big enough to run around in for kids.”

Jun 17, 2006 by Cynthia from Frederick, MD
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• Location.
• Old and doors on the outside - more like a motel.

“Value priced, staff friendly, convenient location.”

Jun 14, 2006 by Homer from Yadkinville, NC
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• Reasonably clean and kept that way by the staff.
• Facility was old and somewhat decrepit.

“Average medium level hotel, in older section of town and facility needs some repair, but the rooms are generally clean and kept that way by the staff. Probably not a 2 1/2 star, but decent.”

Jun 12, 2006 by Annette from Key West, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was VERY friendly at check-in and helpful with suggestions for dinner. We took their suggestion and had a wonderful evening meal.
• The hot water in the shower was a bit sporadic.

“Good location and typical Holiday Inn. Service was especially good and helpful. Recommend on that alone.”

Jun 1, 2006 by Nancy from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice setting-clean.
• Outside entrances to rooms.

“Good stay and very nice staff!”