User Reviews for Westfields Marriott Washington Dulles

Research User Reviews for Westfields Marriott Washington Dulles (1-20 of 255)

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Oct 5, 2009 by Ann from Trabuco Canyon,CA
Overall Rating: 9

• It was beautiful and the staff was helpful fulfilling all of my needs.
• The location was about 30 minutes from my appointments and the traffic during rush hour was stop and go.

“This hotel is a beautiful. The staff was more then accommodating and always available. I would love to return for with my husband for an extended stay with time to enjoy the beautiful grounds and location.”

Sep 21, 2009 by Michael from River Forest,IL
Overall Rating: 9

• Extremely good facilities (room, room service, internet access, etc.).
• A bit inconveniently local for business.

“Very comfortable hotel with outstanding facilities and excellent service conveniently located near Washington Dulles airport. Business travelers, however, might find the location a bit inconvenient since the hotel is not conveniently located with respect to major highways (although this is partly the fault of road construction activity).”

Mar 24, 2009 by Tommy from Chesapeake,VA
Overall Rating: 10

• The room was immaculate.

“Lush bedding and very clean room. The bed was extremely comfortable. I felt very comfortable and at home there.”

Feb 2, 2009 by Joseph from Bensalem,PA
Overall Rating: 1

• It had a comfortable bed.
• The TV did not work, No Wireless internet, NO Airport Shuttle.

“This hotel is probably one of the worst hotels I have every stayed at in a long time. They can't afford to shuttle guests and everything requires a taxi. There wasn't anything nearby. The hotel does not have wireless in the rooms and the TV's were not working because it was windy outside.”

Sep 1, 2008 by Bill from Pompano Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff and very comfortable rooms.
• Nothing.

“This was one of the finest hotel stays I have ever experienced. A luxury hotel with friendly, helpful, welcoming staff. Spa, pools (both indoor and outdoor), excellent media patch board in room. HD flat screen TV, marble baths. A most comfortable experience. I highly recommend the Westfield Marriott.”

Aug 29, 2008 by Cindy from Napa, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Attractive setting.
• Lighting in bathroom inadequate to apply makeup.

“The room had a great flat screen TV with HD. The bathroom had a second sink outside the tub area with a magnifying mirror for makeup, but the light was so poor, I couldn't use it. Room service pizza was late and burned, but they took off the charge.”

Jul 29, 2008 by Melissa from Barksdale Afb, LA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very nice hotel.
• Hard to find in the dark.

“I will definitely stay at this hotel again.”

Jul 26, 2008 by Jesse from Elizabeth, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet, clean, friendly.
• NA.

“Situated in a quiet wooded area, Westfield's Marriot takes advantage of its surroundings with lush green spaces, calm atmosphere and privacy. The hotel's style effortlessly combines European sensibility and Southern hospitality. The rooms are comfortable and modern, yet practical for business travelers and families. The staff is warm, helpful and professional.”

Jul 25, 2008 by Jeff from Brownsburg, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Soft beds.
• Parking away from hotel.

“I believe overall it was an excellent experience.”

Jun 28, 2008 by David from Ooltewah, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very clean and luxurious for a good price.
• False fire alarm in middle of night.

“Wonderful hotel and experience.”

Jun 15, 2008 by Lawrence from Manhattan Beach, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great value! Beautiful setting.
• Cell phone reception was poor.

“The hotel was in a beautiful setting and was surprisingly impressive. The staff was extremely friendly and professional. Cell phone reception was poor. I rented a car but if you need airport pick up make sure you contact the hotel for a reservation. I would stay there again. Great value for me!”

Jun 9, 2008 by James from Aberdeen, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, architecture was old Virginia estate - beautiful.
• TV seemed to be slightly on the fritz but was probably due to bad weather (i.e. satellite).

“Friendly staff, architecture was old Virginia estate - beautiful, felt like we owned the place; atleast walked in that way as suggested by the signage. Clean and comfortable upscale rooms made it a very relaxing stay.”

Jun 8, 2008 by Tom from Plantation, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Fitness facilities.

“An oasis from the world with an excellent restaurant and fitness center and clean room and good staff - what more could one possibly ask for.”

May 13, 2008 by Tim from West Hills, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[2]

• Upscale lobby.
• They charged $15 each way to IAD, others do not.

“They charged for transportation to Washington Dulles Airport (IAD). Other hotels of equal or lesser star rating do not charge at all.”

May 3, 2008 by Eileen from Medfield, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Staff was wonderful and cooperative. The hotel was private and secure. Grounds were lovely.
• Poor signage. Shower/bath bottom too slippery, that should not happen.

“Lovely hotel with beautiful grounds, private setting and very nice staff. Should be given good directions to get there.”

Mar 30, 2008 by Kathy from Hendersonville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very beautiful hotel. Everything was wonderful.

“Beautiful, clean and very accommodating and friendly staff. I ate in the bar and had very good food. Nice transportation to and from the airport. I was pleasantly surprised.”

Mar 18, 2008 by Jacqueline from Manassas, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[7] •

• The hotel is clean and the staff is courteous.
• We were given a room way at the back of the hotel. It took us ten minuets to walk there. We were told this was a king bed, it was not.

“They moved us into a 2nd room, which also was supposed to be a king bed. It still was not. The reception clerk was clueless about it. She kept saying it was a king, but it was not. No coffee in my room, only tea. Not happy about that. Had to get dressed to walk to the cafe to get one. Got all the way down there and it was closed and the restaurant wasn't open either. The time was 10:37. The cafe closed at 10:30 and the restaurant was supposed to open at 10:30, it was not. So I ended up not having any coffee at all as I was preparing to check out. This was supposed to b a romantic getaway for my husband and my quarterly 'date night', we thought by paying the extra we would experience more than other hotels that we've visited but we experienced the opposite. Wish we had gone to the Embassy Suites at Dulles. They have beautiful rooms, microwave and fridge, separate bedrooms with real King size beds and free coffee and breakfast. Marriott strikes me as very cheap on anything remotely extra. And we had to pay $22.00 for valet parking! That's horrible in my opinion. We will not be returning or using Marriott hotels in the future.”

Jan 8, 2008 by Cally from Victoria, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• Shuttle from airport was helpful and well-priced.
• Too inconvenient for shopping and dining.

“Nice facility. My coffee maker did not have any coffee on the first day. Also, I was not provided with one of those doorknob hang tags for an early morning breakfast order on the first day. What I ended up ordering off of the room service menu was comparable but much more expensive. The beds were comfortable. My room was very far from the elevator why do they design hotels like that?”

Dec 20, 2007 by David from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beautiful rooms with amazing beds and appointments.
• I liked everything.

“Everything is well planned and the staff is very professional and friendly.”

Dec 6, 2007 by Jeff from Modesto, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Good off-airport location, close to Dulles Airport.
• I'm whining, but the parking lot was 200 yards from the hotel (the rain made a bit uncomfortable).

“We arrived at this hotel on Sunday in early December. It is located about 25 miles from Washington DC and about 7 miles to Dulles airport, both were easy to get to from the hotel. The hotel is set in a nice area off the freeway and away from the airport. The onsite restaurant (an Irish pub) had pool tables was cozy. The hotel was very quiet the night we stayed as there weren't many guests. This was quite nice. The staff was friendly and the hotel offered many nice conveniences (computer to print boarding passes, restaurant/bar, and fitness room).”

Nov 26, 2007 by Lucy from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were superb. The breakfast buffet was excellent and reasonably priced.
• Directions to the hotel were poor.

“My spouse and I were so impressed with this hotel that we've decided to make this a repeat location for the Christmas holidays. I would recommend it to family and friends.”

Nov 24, 2007 by Dave from Silver Spring, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• Very attractive lobby.
• There is a $9.95 daily charge for high speed internet.

“This stay was for two nights and for some reason housekeeping didn't touch my room. Many lower rated hotels offer free high speed internet today. At this hotel it will cost you $9.95 per day.”

Nov 12, 2007 by Elizabeth from Largo, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• The beds were extremely comfortable.
• The TV in the room was very small and old compared to other hotels.

“Overall, I like the west fields Marriott. I would recommend upgrading the TVs.”

Nov 1, 2007 by Kevin from Springfield, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• This is a very elegant hotel. It is one of the nicer hotels Ive stayed in the NE.
• Continental breakfast is always nice, even if it's just a bagel and coffee. This hotel had nothing.

“Very, very nice hotel. Great fitness and spa area.”

Nov 1, 2007 by Deb from Nashua, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent place for comfortable room/beds & clean!
• Little ways out for where I needed to be.

“Great place to stay, clean, comfortable beds.”

Oct 29, 2007 by Paul from Parker, CO
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[4]

• New and fresh.
• No free van service.

“If this is considered and airport layover, why do they charge $15 one way for the shuttle to the airport? I don't want this kind of service.”

Oct 28, 2007 by Greg from North Ridgeville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, great location for business needs and it's a Marriott, no smoking.
• Poor quality TV in comparison to other Marriotts I stayed, and this Marriott seems to have high quality, but did not reflect it with the TV.

“Great location, nice setting, fitness center was great. Long walk to room and disappointed with TV in room, such an upscale room and hotel this seemed to be.”

Aug 29, 2007 by Valerie from Sioux Falls, SD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful lobby and outdoor spaces.
• Whirlpool broken.

“Gorgeous, loved it - please fix the hot tub!”

Aug 27, 2007 by Stan from Pacific Palisades, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very pretty hotel.
• Bad cell access.

“Lovely hotel in a lovely setting. Cell coverage in that location (Sprint) is bad. They do offer a good deal on internet access however, which includes unlimited local and long distance calls.”

Aug 26, 2007 by Elizabeth from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Cleanliness & comfort of the rooms is important to me. And, the staff was also so friendly, which means a lot.
• I can't think of anything I didn't like.

“Though this hotel is tucked in a business park setting and not on the nearby main road right 28, which made it a little tricky to find. It is a very fine hotel. The staff is friendly and helpful with directions. The rooms are very clean and quite comfortable.”

Aug 26, 2007 by Zachary from Ashburn, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Very nice hotel and very high class.
• There was no free Wi-Fi in the hotel.

“Hotel was beautiful, in a scenic location, and the beds were extremely comfortable. Excellent hotel!”

Aug 26, 2007 by Tracey from Painesville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds! Big fluffy comforters, pillow top mattress and 5 fluffy pillows made sleeping dreamy. Very nice room.
• Cell phone reception was poor in this area - not really hotels fault. No wireless in room only in lobby.

“This is a gorgeous hotel with all the amenities. Beautiful location - well decorated throughout. Rooms are beautiful and the beds with big fluffy comforters, pillow top mattress and 5 fluffy pillows made sleeping dreamy. Two pools (indoor and outdoor) make for wonderful relaxation. Well equipped fitness room. Great business center. All areas are staffed with very nice staffers ready to help and support you. Restaurants have first class service. Very close to Dulles. Will definitely stay there again!”

Aug 25, 2007 by Dee M. from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything, this hotel is easily a 5 star hotel.

“We really enjoyed our stay at the Westfield Marriott. This hotel is breathtaking and huge. The public areas are very large and spacious and very well kept. The hotel staff is very friendly and I did not encounter one person who didn't have a smile on their face and was welling to help if you needed help. Westfield Marriott is a very luxurious hotel, very spacious, extremely clean, and a very peaceful, safe, atmosphere. It is located close to major shopping centers, Dulles Airport, Washington, D.C. We could not have asked for more in a hotel. We will definitely stay at Westfield Marriott again. To describe this place in one word - Wow!”

Aug 24, 2007 by Thomas from St Augustine, FL
Overall Rating: 2
Cleanliness:[6] • Staff:[5] • Location:[2]

• Food.
• That I had to pay for transportation to and from the airport.

“Ok food, poor customer service as far as transportation to and from the airport. Do not like being upgraded to a hotel with hidden expenses. Chantilly should not be included in the Dulles zone it is further than sterling.”

Aug 24, 2007 by Susan V. from Tampa, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Atmosphere and Setting (beautiful scenery).
• No wireless access!

“The hotel was beautiful, quiet, and safe. The scenery (Virginia woods) was wonderful. There were quite a few events at the hotel over the weekend that we were there, which didn't bother us much. Unfortunately, the one real complaint that we have is that our cell phones wouldn't work anywhere in the hotel, and that we had to pay for wireless internet access, which the website claims is free in the lobby.”

Aug 24, 2007 by Chris from Irmo, SC
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[7]

• Clean and nice facilities.
• Hard to get rest.

“This is a nice hotel, but not for the business traveler that needs to get rest at night. The staff is always bustling about delivering room service, cleaning rooms early in the morning and late at night, also the walls are thin. Also unless you want to use their concierge service, you have to park several hundred yards from the entrance.”

Aug 24, 2007 by Ernesto from Dale City, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort / elegance / professionals / Friendly.
• Distance between parking lot and hotel.

“Very clean and maintained, professional staff and very helpful, spacious and very attractive.”

Aug 23, 2007 by Susan from Charleston, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Smoke free, provided local area maps, friendly staff at all hours, felt like we stayed in a castle!
• Parking lots were a good walking distance when full.

“We were treated to a 5 star / 5 diamond hotel on our merger motor court budget. It was a pleasure to just lounge around and relax for a while after seeing all the DC sights. Our teenage boys used and enjoyed the amenities as well as we did. I was even so impressed with the decor that the Hope Diamond could have been displayed there instead of the Smithsonian.”

Aug 23, 2007 by Tami from State College, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[3]

• The bed.
• The location-hard to find.

“Once you find it, you will be glad that you did!”

Aug 21, 2007 by Marty from Mclean, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Attention to guests and professionalism. Quiet environment, services appropriate to my travel.
• Internet access should be a complimentary service. Wireless access should be available in rooms.

“This is an outstanding hotel rich with comforts for any traveler, business or leisure. The hotel is conveniently located in the area while providing a secluded area that eliminates noise from traffic and built-up areas. It's a great stay that I'd highly recommend.”

Aug 21, 2007 by Cheryl from Jacksonville, FL
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[1]

• Clean.
• Bad location if you do not have a car.

“For an airport hotel to charge $15 from Dullesto hotel and $15 to return was a travesty. It was not a good airport hotel and upset me to a great degree.”

Aug 20, 2007 by Diane from Aberdeen, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and grounds were beautiful and the people were very friendly.
• There was nothing not to like.

“Westfields Marriott at Dulles is a beautifully laid out hotel in a very lovely and accessible location. I highly recommend it to travelers wanting comfortable and appealing accommodations.”

Aug 20, 2007 by Miriam from Fort Lauderdale, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• The employees are very professional and greet you with nice words.
• They have their own transportation, but they charge you each way to the airport.

“The location is not accessible, almost in the middle of a forest! Very pretty, but no restaurants in the area! Although the hotel is only 15 minutes from the airport, the charges to the transportation was costly!”

Aug 19, 2007 by Dale from New Bern, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding facilities and staff.
• No free internet.

“I love this place!”

Aug 19, 2007 by John from Palm Harbor, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great room, comfortable bed.
• Parking long walk from hotel.

“Great room, clean.”

Aug 19, 2007 by Carol from St. Louis, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful room and beautiful landscaping.
• Hotel van $15.00 each way to aid-no reception for my sprint phone.

“Great hotel. If they would offer a discount on the van service to and from aid for crew members they would have a lot more business.”

Aug 19, 2007 by Daniel from Lighthouse Point, FL
Overall Rating: 2
Cleanliness:[9] • Staff:[5] • Location:[1]

• Beautiful lobby.
• No airport courtesy shuttle. I Paid $44.00 in cabs.

“Great hotel, but no complimentary shuttle. Totally inappropriate for business travelers. Hotel does have a shuttle at limited times but charges $15.00 each way. Will not be staying there in the future.”

Aug 19, 2007 by Sunny from Kill Devil Hills, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Posh.
• Nothing.

“They were on cue always addressed me by name and made you feel as if you were their quest.”

Aug 19, 2007 by Gary from Griffin, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[8]

• Comfy room & bed.
• Slow service in restaurant and lousy crab cake.

“A normal high level of service you would expect at a Marriott.”

Aug 18, 2007 by Garland from Fredericksburg, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The registration desk was exceptionally good and friendly.
• The carpet in my room was not in excellent condition.

“Nice, quiet a retreat from the normal traffic and businesses nearby.”