User Reviews for Wingate Inn Fredericksburg

Research User Reviews for Wingate Inn Fredericksburg (1-20 of 23)

• Add Your Own Review »

Dec 4, 2009 by Alexcia from Fredericksburg,VA
Overall Rating: 9

• I have stayed a this hotel several times and I just love the friendly helpful staff that works there.
• There never seems to be enough towels in the rooms, especially for a hotel with a pool.

“Overall this is a very nice and family oriented hotel.
I would suggest it and Priceline to anyone. I am very happy with my service through both the hotel and Priceline.”

Nov 28, 2009 by Kristen from Greensboro,NC
Overall Rating: 9

• Proximity to interstate, gas station, downtown.
• Could not change clock that was incorrect (atomic clock).

“Good amenities, very safe for solo traveler, helpful staff. Breakfast was very basic. Overall good fitness facility (for hotel) and pool/hot tub. Location was quiet and clean.”

Nov 20, 2009 by Aaron from Henrico,VA
Overall Rating: 8

• Quick, easy and convenient.
• Pool was cold and whirlpool water level was too low.

“Slightly older hotel in a convenient location off the Interstate. Quiet surroundings, decent continental breakfast and comfortable room.”

Oct 28, 2009 by Kathy from West Valley City,UT
Overall Rating: 10

• Very friendly, helpful staff.

“Great place to stay. We would come back. Continental breakfast was good most days. Always well stocked. The staff is very good, helpful, friendly, always smiling.”

Oct 14, 2009 by Jeannie from Middle Village,NY
Overall Rating: 10

• Cleanliness.
• More of a breakfast selection.

“Very satisfied with this hotel and very clean.”

Sep 24, 2009 by Matthew from Apollo,PA
Overall Rating: 9

• Clean.
• Area surrounding the pool was very slippery.

“We enjoyed our stay.”

Sep 16, 2009 by Mary Ann from Lilburn,GA
Overall Rating: 10

“It looks quite new,
nice and clean.”

Aug 12, 2008 by Dave from Shippensburg, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[9]

• Comfortable beds and pillows.
• Poor communication about breakfast hours.

“This hotel has good location near a Perkins restaurant, beside Highway 95. Neither the clerk at check-in nor the hotel guidebook in the room told the hours of the complimentary breakfast. I called at 9:40 AM and was told it closed at 9:30. While checking out, I was told it had stayed open till 10. We had to go out and pay for six breakfasts at a restaurant. One room did not have a Do Not Disturb sign so the maids entered while we were still there.”

Jul 21, 2008 by Gary from Annapolis, MD
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[7]

• Location.
• Very plain. Ice machines did not work on 3 of the 4 floors. Poor breakfast, it was free and that's what it was worth.

“Average in every way. Breakfast was disappointing. Ice machines did not work. One computer for public use. I needed to get a map and the single computer was unavailable.”

May 10, 2008 by Deborah from Summerville, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location, great staff.
• Not the most comfortable beds.

“Located close to the Interstate. Kind staff. Rooms a little worn. Good breakfast.”

Mar 31, 2008 by Don from Charlotte, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[5] • Location:[8]

• Location.
• Slow front desk service, property not quite what I expected.

“Clean property, more like a 2 star than a 2 1/2 star in my opinion.”

Mar 30, 2008 by Sue from Dalton, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• The bed and rate. Stayed in nicer hotels for less.

“The location was convenient. Easy on and off and good midpoint for someone traveling from the north to the south. Continental breakfast was included which makes it nice for families with young children. I have stayed in higher rated hotels for less. The beds were just fine.”

Mar 12, 2008 by Jonathan from Williamsburg, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[10]

• Convenient location and breakfast included.
• The staff was not helpful at all.

“The worst thing about this hotel was the staff. We did not have enough towels we called the front desk they said they would send some and we never got them. If the staff was friendly, helpful and, courteous I would have no problem with this hotel. the current staff seem like they do not care about anything at all.”

Mar 11, 2008 by Debbie from Erie, PA
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[9]

• Attractive place.
• Untrained staff without authority to make decisions.

“The hotel was overbooked and the night help did not want to give me the available room at the price I paid. We had to wait while he went around inspecting rooms looking for an available double but no double bed rooms were clean. It appeared the night help was not well trained and fearful of making a decision. The next morning my husband heard him complaining about me to the day manager as though I was disrespectful and rude which was not the case. I think he just did not want to get in trouble with his boss for having to give me a higher priced room so he placed blame on me. The room and place were nice but the poor customer service and untrained staff were disconcerting.”

Feb 8, 2008 by Randall from Simpsonville, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The professionalism and friendliness of the staff.
• Carpet was dirty (in our room).

“An exceptional stay for the money. If I go back to Fredericksburg, I will stay there again.”

Jan 9, 2008 by Andre' from Richmond, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[5] • Location:[8]

• Rooms were bright, clean, and comfortable.
• Front desk clerk not outgoing.

“Awesome!”

Jan 2, 2008 by Michael from Ewing, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[8]

• Newness.
• They did not have any hot water the morning of checkout.

“Nice place - would stay there again however they did not have any hot water the morning of check out - I understand things like that happened but I did not get the impression the staff was concerned at all - they did not even offer an apology or some type of credit or even a free drink or meal!”

Jul 22, 2007 by R. C. from Lafollette, TN
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[2]

• Large bathroom countertop.
• Chair in room was nasty.

“Furniture in the room old, musty, and dirty. Chair in the corner was so dirty I wouldn't even put my suitcase on it. My room door was unevenly mounted, and would not shut completely. Beds are very uncomfortable. Breakfast selection was scant, and the breads were old. Orange juice was more water than juice. Parking area was not lit!”

Jun 9, 2007 by Gary from Griffin, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Quiet rooms, good shower.
• No restaurants nearby, only fast food.

“Close to interstate but far enough away to be quiet.”

Apr 17, 2007 by Zachary
Overall Rating: 4

• Clean and new.
• Staff was not helpful.

“The cleaning staff knocked on my door twice before 9AM. I informed the front desk upon checkout that there was no hot water and the front desk staff just said "There was no hot water? Oh."”

Jun 26, 2005 by Mary D. from Syracuse, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean
• Breakfast could be earlier

“Clean, convenient to the highway and a marvelously efficient staff”

May 28, 2005 by Charles from Yukon, OK
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[6]

• It was clean and relatively quiet.
• The staff was not very friendly or helpful.

“The hotel was fine, with plenty of meeting rooms for conferences. It had an adequate exercise room and pool and hot tub. It had an excellent complimentary breakfast buffet.Draw backs would be no decent restraunts or entertainment nearby.”

May 16, 2005 by Lydia B. from Hamilton, NJ
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[6]

• None
• The attitudes of the staff

“This hotel has the WORST possible customer service I have ever seen in my life, anywhere. Although the hotel itself is average, the attitudes of the staff make a stay here frustrating. I've never encountered such a rude staff. The only person we came into contact with that was sweet and nice was the maid and she didn't even speak English...she was the only shinning light in the entire establishment.”