User Reviews for Rochester-Days Inn Thruway

Research User Reviews for Rochester-Days Inn Thruway (1-20 of 22)

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Jul 22, 2008 by Kevin from Muncy, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Safe, clean and a good breakfast.
• Breakfast area too small.

“Nice employees and clean and efficient.”

Apr 22, 2008 by Colleen from Amherst, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[8]

• Nothing.
• Spiders, dirty.

“The room was that smell musty, spiders running around in bathroom; my son opened his hockey bag to find them in there! Terrible!”

Apr 14, 2008 by Kenneth from Newport, PA
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[6]

• It was close to destination.
• Dirty, stinky, sticky, broken.

“This was a dive of a hotel. Can't believe Day's Inn would allow this franchise. Toilet paper holder was broken off wall, bathroom floor was very sticky, and room stunk; everything in the room felt "sticky". Old kitchen sink with sprayer hole open in common counter area of room. Toilet rocked on the floor. Nothing good about the room other than the beds were moderately comfortable.”

Nov 17, 2007 by Gregory from Liverpool, NY
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[6]

• The free breakfast, but the dining room was ugly as anything.
• The beds, the size of the room, the lack of towels and their quality, the smell of the room,.

“I am so disappointed with this room and the hotel. It is a souped up version of a mom and pop hotel in the 60's. There is nothing they can do to make it a "real worthy" days inn. The beds were terrible; the heating unit was on the wall, it was either too hot or too cold! And very loud. It was the worst night sleep my wife and I had had in a long time, and we have spent many a nights in hotels let alone a days inn. Save yourself the embarrassment and take this hotel off your sight, it was a very costly experience for us.”

Oct 12, 2007 by Tony from Preston Hollow, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Incredibly filthy place. Do not associate yourself with this dump.
• Seedy part of town, empty beer bottles thrown about the place. Dirty grounds.

“It was dirty, grungy looking, beer bottles by the front door as we entered the room. Just a nasty place. Sheets were clean. Room very small. Frankly, it was overpriced. I'm a former marine and Im not afraid of dirt, this place was just nasty.”

Sep 29, 2007 by Florence from Spring Hill, FL
Overall Rating: 1
Cleanliness:[4] • Staff:[3] • Location:[3]

• Nothing. After three room moves, no hot water at any time. And toilet had to be fixed or would move room again.
• Will never stay at this motel again when in Rochester, NY.

“First room so small only one suitcase could be opened. Second room was a so called "suite" (with dirty rugs and furniture but the beds where new) and wanted extra money to stay in that room. Well no way and put in third room. Toilet not flushing and took two days to fix or move to another room. At no time was there any hot water for a shower. Not in the morning or in the evening.”

Sep 11, 2007 by Garrett from Wiliiston Park, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very good hotel fort the price.
• My room was next to a truck stop.

“A very good 3 star. Good price. Would stay again at the price I paid.”

Aug 28, 2007 by El from East Liverpool, OH
Overall Rating: 7
Cleanliness:[5] • Staff:[5] • Location:[8]

• The free breakfast.
• Hair on the wall in the bathroom.

“All in all it was ok for our short stay. The free breakfast was great. The room could be a little cleaner.”

Jul 8, 2007 by Donna O. from Baldwin, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• Too dirty to describe.

“A dump. It took us about an hour to clean the room. After all that we found some old food under the be infested with ants. Very nice to go to bed knowing a nest of ants are feasting on an old oatmeal cookie under the bed. Of course we had to clean that mess up before retiring. Certainly little help from the front desk.”

May 17, 2007 by Leonard from Brooklyn, NY
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[8]

• Wireless access.
• Damp musty room odor-no humidity relief from air-condition.

“Room 324 Damp musty room odor-no humidity relief from air-conditioner in which compressor would not kick in. Reports to polite staff yielded offer of replacement room(#319) which was no better and info that staff repair person off on Sundays. Very slow drain in room bath. Three of my calls to the front-desk from my room were taken by voice-mail. Not good - Cold. One or two of these calls returned. Complementary breakfast so-so. In-room coffee-maker located on table was no where near an electrical outlet. Though (I believe) this motel independently owned-operated, Days-Inn corporate needs to shore-up relationship with these people, and get them to come up to standards. Lots of decent competitively priced alternatives exist in Henrietta and thereabouts, i.e., Extended Stay. As it is, this conveniently located facility should not have Days-Inn name on it. I expected more from this nationally-known brand.”

May 3, 2007 by Michael from Berkshire, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[2] • Location:[7]

• There was nothing.
• The stay.

“There was scorch marks on wall where there was a fire in an electrical outlet. There was a crack in shower surround patch with scotch tape and holes in walls patched with tissue paper. The first night there they forgot my wake-up call, and the next night called to see if I had one for the following day and I told them it was for the previous day. They never apologized or anything.”

Mar 29, 2007 by Kate from Deerfield, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• For the price I thought the room was very attractive.
• The bedspreads were slippery and slid off during the night.

“An economical and pleasant place to stay for a weekend excursion. The included breakfast was not great though.”

Mar 27, 2007 by Rasool from Bronx, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[9]

• Staff and breakfast.
• Room was smelly, small for what I paid, bathroom in bad shape.

“The hotel needs to improve it's cleanness, bathroom.”

Jan 10, 2007 by Gregory from Rochester, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[6] • Location:[8]

• The room was very orderly and neat.
• The room was smaller than I expected.

“I enjoyed my stay.”

Jul 23, 2006 by Mingchan H. from West Hartford, CT
Overall Rating: 5
Cleanliness:[4] • Staff:[6] • Location:[6]

• Nice breakfast service, bath room is OK.
• Bad smell in the room, need to spray the Lysol to fresh the air.

“The bad Room smell( make me sick, so I bough a Lysol to spray floor, AC filter....,leave room for 3hrs,then smell became OK). Suggestion: Clean and spray disinfectant to the floor and AC filter will upgrade the room quality.”

Jul 22, 2006 by Paul from Klamath Falls, OR
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Nice rooms, great continental breakfast, excellent service staff.
• Room could have been a little more clean but was not bad.

“Great value for the location, friendly service people.”

May 3, 2006 by Susan from Renton, WA
Overall Rating: 2
Cleanliness:[7] • Staff:[5] • Location:[10]

• Convenient to Rochester Institute of Technology.
• Put me in substandard room for first night.

“Reservation confirmed few days before arrival for room with 2 double beds, non-smoking. When arrived, was told that since reservation was made online, the room was not guaranteed, and only room available was a single double bed in smoking room. Next morning moved into available room with double bed, non-smoking. Continental breakfast was good. Location to RIT and airport was convenient.”

Feb 22, 2006 by Wunder from Rochester, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• We liked their hot breakfast, surprised that they have eggs and sausage etc. Hot breakfast.
• Older hotel, room is simple, no coffee.

“N/A”

Feb 21, 2006 by Janet from Minoa, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[3]

• Nice shower and good continental breakfast.
• We were supposed to have a room with 2 double beds, room had one and was very small.

“Not the best I stayed in and not the worst. The location was not really convenient to where we were visiting. Light out in front of room. Could have stayed somewhere more convenient and nicer for just a few dollars more.”

Feb 21, 2006 by Scott from Fulton, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[2]

• There really was nothing.
• Dirty, grungy. Should definitely not be ranked as a 2 star. The only good thing may have been the C & W bar but we didn't go there.

“Older hotel, very run down. Right next to a truck stop. Rooms were grungy and felt almost dirty. The other hotels in the area were much nicer as far as overall appeal. Worst hotel we have ever got. Should not be rated with 2 stars. It is really a long haul truckers type of place.”

Feb 15, 2006 by Ben from York, PA
Overall Rating: 7
Cleanliness:[3] • Staff:[8] • Location:[10]

• Free hot breakfast!
• Bathroom reeked of cigarette smoke, not good for my one year old.

“We got what we paid for. Service was good, room was ok--beds are hard, which didn't bother me, bathroom smelled terrible, like smoke. Breakfast was great.”

Feb 14, 2006 by M from Pittsfield, MA
Overall Rating: 3
Cleanliness:[3] • Staff:[10] • Location:[8]

• Good location for our needs this trip. Nice selection of food for breakfast.
• Rooms in dire need for overdue repairs.

“Besides things falling apart in the bathroom the grime and graffiti on the door dated two years ago gives you an idea of the lack of attention to keeping up a nice clean place to stay.”