User Reviews for Days Inn, Rochester | MyTravelGuide.com


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User Reviews for Days Inn

Research 30 user reviews for Days Inn.

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1273 Chili Avenue, Rochester, NY

Research User Reviews for Days Inn (1-20 of 30)

Average User Rating: 8.0
User Rating Score:8.0
Cleanliness:[8.5] • Staff:[8.0] • Location:[8.0]
Based on 86 user ratings
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May 23, 2008 by Nancy from Olmsted Township, OH
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

  • I felt safe.
  • The bed and pillows, too soft and feather pillow allergy.

“Nice employees, food was cold for breakfast, very "vending" machine like, not enough room for all to be seated. The bed was too soft, and why have feather pillows, too many people with allergies to them like me!”

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Apr 29, 2008 by Harvey from Waitsfield, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Good location, comfortable beds, updated.
  • Exercise room only had cardio equip no weights.

“New type hotel with great location just off major highway and close proximity to shopping and local colleges. Perfect for business traveler or parents visiting students at several local colleges.”

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Apr 26, 2008 by Monica from Brighton, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The rooms were very clean and spacious.
  • It was very easy to hear noise from the next rooms and hallway.

“This hotel is very clean and the rooms are spacious. The staff was very friendly and helpful. The morning breakfast was very good with a nice variety of food. The only downside was the amount of noise that easily traveled from the hall and other rooms. My 63 year old parents received a phone call that someone complained that they were too loud in the morning. The best example of good service was when the hotel staff went out of their way to send my handicap brother his supply bag that he left behind. In less than 24 hours!”

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Apr 2, 2008 by Stephanie from Brooklyn, NY
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[6] • Location:[4]

  • Very comfortable bed, free breakfast.
  • No fridge in room, poor water pressure in shower.

“The hotel is fine. Would have liked something a little farther north. It does not compare well to another area hotel from the same star rating, the Doubletree, which we stayed in on a previous trip at a lower rate, so it was disappointing from that standpoint. All in all, it was a just ok.”

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Mar 31, 2008 by Kristina from Stratford, CT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Clean and easy.
  • Breakfast wasn't great.

“The hotel is very clean and well maintained. All but a very few staff members went out of their way to be friendly and helpful. The only negative was the breakfast could have been better and the area it's served in needs to be expanded. Otherwise I have no complaints. Would stay there again!”

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Mar 11, 2008 by Antonia from Little Falls, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The breakfast was great. Good food and plenty of it.
  • Nothing.

“The check in was efficient and fast, desk help were polite and friendly. Room was clean and neat. Well stocked bathroom and clean. Highly recommend.”

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Mar 7, 2008 by Gary from Marietta, GA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Friendly check-in. Good business center.
  • Nothing displeased me.

“Good location in Rochester. Friendly staff. Excellent business center which is not always available at Country Inns. Stayed two nights and would stay here again.”

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Feb 24, 2008 by Amy S. from Jamestown, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Attractive, friendly lobby area, nice breakfast, clean.
  • I assume by description that my room would have a microwave and small refrigerator.

“Hotel was very nice and attractive the only problem was parents that didn't speak to their children in the pool area and let them get others wet and run wild. Otherwise decor of room was very nice and attractive.”

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Feb 20, 2008 by Eric from Calgary, AB CA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[10] • Location:[3]

  • Large room, very friendly and accommodating staff.
  • Industrial location, no restaurants near non-smoking room smelled like smoke.

“Definitely a one night stay kind of place with no restaurants or other amenities in the area open for a late arrival. Very friendly staff. Good sized rooms. Very clean. Would recommend for a business traveler that needs to be located in this area.”

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Feb 4, 2008 by Jesse from Acworth, GA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Clean and friendly.
  • Nothing.

“The motel was clean and the staff was very friendly. All rooms were non smoking so that was a great plus. Excellent location to get into Rochester for daily business.”

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Jan 4, 2008 by Susan from Rochester, NY
Overall Rating: 5 User Rating Score: 5
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Carpets and the bathroom fixtures were clean.
  • Washcloths were stained; "No Room Party" rule not enforced.

“Our first night was pleasant enough. The bedding was clean. The carpet was clean and possibly had a brand new underpaid, making it comfortable to do my Pilates exercises. Breakfast was hearty, varied, and at least edible, although the line of kids fooling with the microwave needed to heat up the sausage and eggs was annoying. The second night was very bad. There were numerous families who had gathered to have a night of New Year's Eve partying, which involved dozens of screaming children and adults running through the hallways, banging on doors, rattling the door adjoining our rooms and being a general nuisance. While the hotel staff was apologetic and offered to move us to another room, there was nowhere in the small hotel to move to that was free of noise. The hotel clearly states a "no room party" policy and says it will warn noisy guests twice and then evict them from the hotel. This policy was not enforced.”

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Nov 28, 2007 by Richard from Montpelier, VT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

  • The location was excellent.
  • We ended up in a smoking room despite our request to the hotel for non-smoking.

“Well situated near I-390 and I-90 - in 20 minutes you can travel to nearly everything in the area. Close to shopping and Downtown Rochester. Comfortable, no-frills hotel.”

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Nov 25, 2007 by Rich from Rochester, NY
Overall Rating: 6 User Rating Score: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

  • Decent hotel at a good price.
  • Desk clerk couldn't switch us to a non-smoking room claimed computer wouldn't allow it.

“It's a generally nice hotel, with indoor access to all rooms. It's quiet and comfortable, rooms are adequate. Overall, a pleasant experience except for one thing: We were assigned a smoking room in which everything was permeated with the smell of burnt tobacco. Worse, when we tried to get a different room, we were told that. Apparently the computer wouldn't allow it.”

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Nov 16, 2007 by Martha M. from El Paso, TX
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[4] • Location:[7]

  • Closeness to airport.
  • No available cab service.

“Breakfast lacked choices since ran out of food; the one shuttle could not keep up with; need lack of follow-up by front staff on availability of shuttle.”

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Nov 15, 2007 by Ginine from East Amherst, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Great to have a hot breakfast included.
  • Dining room was quite small, and very busy.

“This nice basic hotel. It was clean, had comfortable beds, and overall was a quiet evening. Room was very spacious. Enjoyed the free wireless internet access.”

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Oct 4, 2007 by Roger from Stratford, ON CA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Excellent pool facilities and hours. Above average breakfast.
  • Upon arrival, I was initially assigned a smoking room, but this was changed.

“Clean, friendly, safe great pool and hot tub. Good breakfast. Very good value.”

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Sep 22, 2007 by Lowell from New York, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Manager's special.
  • Location.

“The staff was very friendly and helpful. My room was clean and spacious.”

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Aug 27, 2007 by Teresa from Pittsburgh, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • They allowed us to leave a car in their parking lot for an extra day.
  • We were unable to get a late check out time.

“Overall, this is a terrific hotel. The rooms were nicely decorated and very clean. The indoor pool and Jacuzzi were great. There's a cute porch out front with rocking chairs that I'd wished I'd had time to enjoy!”

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Aug 27, 2007 by Tom from Cedar City, UT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

  • Spacious, clean and good value for the price. Free business center was great plus.
  • Were reluctant to confirm a non-smoking room despite plenty of availability.

“Was just right for the price. Clean and spacious. Not fancy, but I didn't expect fancy. Adequate amenities. I was very satisfied. I was booked into a smoking room automatically and the hotel wouldn't confirm a non-smoking room until I got there despite plenty of availability.”

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Jul 9, 2007 by Gerri from Erin, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The willingness of the staff to help out in any way possible. Breakfast ready early.
  • Shower water could have been a little stronger.

“Very family friendly, helpful, great amenities, awesome pool and whirlpool.”

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Jul 7, 2007 by Susan from Baldwin, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Felt comfortable and relaxing.
  • Breakfast lacked too many healthy choices.

“I really liked the hotel, the staff were very polite and made you feel at home no matter what I was paying.”

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Jun 19, 2007 by Walter from Keller, TX
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

“Last room in the back, by the bar where you can't sleep. It is clean. I guess you have to be happy with that.”

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May 21, 2007 by Jim from Saint Joseph, MO
Overall Rating: 7 User Rating Score: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Staff helpful.
  • Had to change room /walls very thin!

“Good staff-building did not muffel noise from other patrons which required room change.”

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May 15, 2007 by Michael from Wilton, NY
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Complimentary breakfast; coffee was good and self-made pancakes are a nice feature.
  • Pillow uncomfortable; disruptive noises from second floor; breakfast area is too small for number of diners.

“Overall this was satisfactory on a busy travel weekend; noises from the upper floor was surprising and distracting.”

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Apr 3, 2007 by Marybeth from Henrietta, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • I liked the price-- the continental breakfast-- it was clean and the staff was friendly.
  • Not much on TV unless you purchased movie.

“Our stay was fabulous!”

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Aug 30, 2006 by Paul from West Charlton, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Very clean well decorated great location very good facilities.
  • The directions that we got from the front desk were poor.

“I and or my family would come back.”

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Aug 14, 2006 by Kim from Cornwall, NY
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

  • the location worked well for us.
  • The beds were very small (two doubles) and we had reserved a king.

“Under renovation, this hotel would meet the needs of travelers staying one night and needing convenience to the highway.”

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Aug 11, 2006 by Harvey from Waitsfield, VT
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Internet access location price.
  • Poor breakfast.

“Good hotel for 1-2 nights. breakfast not good. Hotel next door has more comfortable beds. ”

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Aug 3, 2006 by Bea from Albany, NY
Overall Rating: 3 User Rating Score: 3
Cleanliness:[7] • Staff:[9] • Location:[3]

  • The hotel staff was exceptionally accommodating, breakfast was good.
  • Pool was not working, I called a week in advance and they did not tell me that it would not be fixed for entire season!

“I called the hotel directly to verify that the amenities I needed would be available. (Pool, breakfast, coffeemaker in room) The person I spoke with on the phone told me the pool was being worked on but was not forthcoming about the nature of the repairs. She did not tell me that the pool would not be repaired in time for my stay. With the Empire State Games in Rochester I was unable to find another hotel and my children were very disappointed. The rate was too high for the amenities offered!”

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May 18, 2006 by Debra from Rensselaer Falls, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Large rooms, quiet, clean.
  • I do like a full service restaurant and bar.

“Over all my experience was very positive. Staff were there but out of sight for the most part. I enjoyed an uninterrupted nights sleep. Grounds, building and rooms very clean and pleasing. There were no negative surprises. It was rated 2.5 stars and one might add a plus to that. I received a call from desk after a decent interval after checking in to be sure I was satisfied.”

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