User Reviews for Extended Stayamerica Rochester Greece

Research User Reviews for Extended Stayamerica Rochester Greece (1-20 of 37)

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Dec 3, 2009 by Aaron from Jersey City,NJ
Overall Rating: 6

• Staff was extremely friendly, went out of their way to make up for slight problems.
• Room smelled VERY strongly of curry, place was a bit disorganized.

“There were some problems - previous occupant of the room we were supposed to have had left TV on, so staff thought he was still in there and never cleaned it. Desk was exceptionally friendly and moved us to another room, which reeked of curry, but I don't mind curry smell so it was OK. Then (as is a risk with these efficiency places) someone burned their toast at 3AM, and the fire alarm went off and the place needed to be evacuated until fire dept could come and shut alarm off. The friendliness of the staff really mitigated how upset I probably should have been about the problems, and they did seem like two kind of freak problems.”

Aug 20, 2009 by Linda from Cazenovia,NY
Overall Rating: 9

• The kitchen was nice to have.
• The beds could have had better mattresses (softer).

“The staff was very friendly and helpful. It was worth the price we paid.”

Aug 4, 2009 by Charles from Caledonia,MI
Overall Rating: 2

• For a dirty room it didn't stink much
• poor bed, no shampoo, $5 internet, no food, little tv

“If you are sweating in the hot sun each day you will enjoy coming back to your room and cooking your own dinner. Hopefully you will be tired enough to skip the tiny TV and the few channels and fall right onto the bed and not fuss about comfort. This is a rough and ready place for folks who don't need much and want their own space.”

Jun 20, 2009 by Neville from Rochester,NY
Overall Rating: 9

• The manager on duty was very reliable, helpful but very professional.

“Over all good. It was good to see that the appliances provided were all in good working order.”

Jun 17, 2009 by Kyle from Bethany,CT
Overall Rating: 10

• Had a kitchen.
• Nothing.

“Had a great time, everything in the kitchen worked and was clean. No complaints!”

Nov 1, 2008 by Tim
Overall Rating: 9

• Nice hotel and nice rooms.
• Hard beds and an charge for WiFi.

“It is nice hotel and nice rooms but not as in nice beds or when need internet they charge for.”

Oct 23, 2008 by chunshan
Overall Rating: 8

• The staff, the room, and the environment.
• The location.

“Good hotel and will come back again.”

Sep 12, 2008 by Donna from Rowlett, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• It was clean and comfortable.
• There was no sign at the entrance. I turned at the right place because it looked like a hotel.

“It was clean, comfortable and the person at the desk was friendly and informative.”

Sep 4, 2008 by Joel from South Amboy, NJ
Overall Rating: 1
Cleanliness:[5] • Staff:[5] •

• Nothing.
• No ice machine, tiny room, smelly hallways, tiny TV, dirty bathroom.

“This is a 1 star property at most. No ice machine, the hallways smelled really bad, like old stale curry. The room was tiny, the bathroom was dirty and the shower had no soap or shampoo. The kitchen had no paper towels at all, and one little bath towel. The TV was from the 1980's. It was a 19" CRT. I haven't seen a TV that small in 20 years! This dump was 2 stars. The last time I was in Rochester I stayed at Clarion that was also 2 stars, it was 10 times nicer than this place!”

Aug 25, 2008 by Pam from Medina, NM
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The kitchenette was nice.
• No doubles only one bed in each room.

“The staff was pleasant and knowledgeable. Location, kind of hard to find as very small sign but quiet. Good for the business traveler.”

Aug 23, 2008 by Bob from Yonkers, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• There was parking.
• The people staying at this hotel were very scary.

“People at this hotel were very low class. The rooms were very basic. I would consider it a 1-star hotel. Not a 2-star. It is not conveniently located at all, and it is hard to get to.”

Aug 22, 2008 by Tez from Cambridge, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Good hotel and quite area.
• Break fast is not provided.

“In general a good looking hotel and friendly staff. Good to stay with family.”

Aug 21, 2008 by Marty from Rochester, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• Nothing.
• Unworthy of a first world hotel and not a 2 star. Bad cooking smells in the rooms.

“The place was dirty, beat-up, extra charges on everything, the vending machines didn't work, the place was hard to find. No stars!”

Aug 20, 2008 by Rodney from Greensburg, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[4]

• It was quiet.

“I asked for two beds and got a room with one bed.”

Aug 14, 2008 by Mazyar from Fenton, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice surrounding environment, good price.
• There was no room service included.

“It was in a nice quite area; had access to highways, price was good. Aside from the rooms service which was not included, I rate the room 2.5-star. If someone wants to stay there for couple of days not getting room service can be fine, but there is an option of paying extra $3/day for room service.”

Aug 11, 2008 by Linda from Victor, NY
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[10]

• Kitchen.
• No pool.

“The kitchen allows me the ability to make food and not have to pay restaurant prices.”

Aug 8, 2008 by Sarah from Lawrence, KS
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[3]

• The room was a good size.
• There was no shuttle to the airport and only a limited staff.

“The hotel had a strange smell to it but it seemed clean. It was a 10 minute ($24) cab ride to the airport and there was no shuttle. The Extended Stay hotels work on a limited staff and there is no overnight person at the counter, which is fine except we needed to check-out at 4:30 in the morning when no one was working. I wasn't able to get a receipt for my stay.”

Aug 3, 2008 by Carol P. from Kenmore, NY
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[4]

• It provided cooking amenities, and a refrigerator.
• No iron, shampoo, conditioner, or hair dryer.

“The room was dirty, hair and dirt on the kitchenette table, a potato bug on the bathroom floor. The bulb in the lamp next to the bed was out, person at desk said they could send maintenance the following day (would have been after I checked out). There is no restaurant and no night crew if you need anything. The room smelled dirty.”

Jul 31, 2008 by Roberta from Markham, NU CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Clean, has fridge, stove and sink.
• Poor signs to local the hotel, only one bed in all rooms.

“Excellent for one person and longer stay, not enough bed for two single person. Hotel was very clean with small kitchen is a plus.”

Jul 30, 2008 by Elisa from Mount Vernon, NY
Overall Rating: 3
Cleanliness:[1] • Staff:[9] • Location:[8]

• Staff was very friendly.
• Disgusting, chipped furniture/furniture not kept in good conditions, smelled like heavy perfume trying to cover up cigarette smoke.

“Awful. I traveled with my two boys and my husband and asked for double beds. I was originally placed in a single room and had to pay out of pocket to be switched to a double occupancy room. The scent that greeted us as we entered the room was of heavy rose perfume trying its best to mask the overwhelming smell of cigarette smoke. It was unsuccessful. The beds were too small to sleep the boys on one and my husband and myself on the other. We ended up having to request a pull out bed and at that, my oldest boy still had to sleep on the recliner. The entire place did not evoke a sense of cleanliness in me. We slept on top of the covers fully clothed. As you looked around the room, the furniture was peeling, though solid. In the morning, we took a quick shower in a tub that made me wish I had packed my pool sandals so I wouldn't be barefoot in it. We had until noon to check out. We left by 9 am.”

Jul 29, 2008 by Buffalofamilyof4 from Buffalo, NY
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[8]

• Good staff and spacious. Well equipped rooms.
• The room could have been much cleaner.

“This was an economical hotel which was very affordable. However, the room could have been cleaned better (crumbs on recliner, dirt and dust in corners, hair in bathroom). The staff was nice.”

Jul 23, 2008 by Jenefer from Brampton, ON CA
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[7]

• Front desk was good.
• TV was old and small, no blow dryer in room etc.

“The TV was small and outdated. The bed was terrible. We both had neck aches from the bed.”

Jul 21, 2008 by A from East Brunswick, NJ
Overall Rating: 6
Cleanliness:[5] • Staff:[9] • Location:[9]

• Convenient location, close to shopping, restaurants, major highways, attractions.
• Unpleasant smell in the back entrances, corridors and hallways. No ice machine/dispenser; no hair dryer in bathroom.

“This hotel is conveniently located close to shopping, restaurants, major highways and major attractions in the Rochester area. Hotel staff are pleasant and helpful. This hotel is suitable for a business traveler, but not for family. Their rooms only have one queen bed and a recliner. Their bathrooms are nice and clean, but they do not have hair dryers. Rooms have a kitchen complete with cooking utensils, a big refrigerator and coffee machine.”

Jul 21, 2008 by Amy from Brooklyn, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The price; proximity to running trail; kitchen set up.
• The key to my room didn't work well; I was allergic to the air freshener used in the room.

“This is a good place to stay if you're traveling for work and especially convenient if you don't want to eat out every meal. Rooms come equipped with small kitchens, making it convenient if you're on the road for a while. Definitely a no frills establishment, but it was clean and the staff was friendly and helpful.”

Jul 18, 2008 by Sheila S. from Sandusky, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The clerk at the front desk.
• Hard to find.

“Beds were very hard and so were the pillows.”

Jul 18, 2008 by Kim from St. Albans, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Conveniently located near major highway, mall, restaurants, shopping/business strip.

“This hotel is family and business friendly. It is not fancy but warm and comfortable. It is located in a very nice community, privately situated off the main street but everything is in walking or driving distance. A day's trip to Niagara Falls is just an hour and a half drive. The Sea Breeze amusement park is about a 30 minute drive or less drive. Full kitchen! Olive Garden, Red Lobster, and Dave's Barbeque is five minutes away. Great experience!”

Jul 16, 2008 by Milos from Kitchener, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Good staff.
• NA.

“Better then I expected. Convenient location. Clean. Affordable.”

Jul 16, 2008 by Cornelia from Vestal, NY
Overall Rating: 1
Cleanliness:[5] • Staff:[7] • Location:[5]

• Convenient location.
• No housekeeping service at all.

“Tolerable for one night, but with no housekeeping service, not even making the bed or changing the towels, it was horrid for more than one.”

Jul 9, 2008 by Ashok from Newtown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Loved the kitchen amenities.
• Bed was small, room not cleaned everyday, no coffee everyday etc.

“Great for long term living. Have all the kitchen amenities. We actually did grocery shopping and cooked for breakfast. Not for short weekend trips when you expect complementary toiletries, coffee, etc everyday.”

Jun 9, 2008 by Richmond from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient, inexpensive, kitchen facilities.
• Hard to find, no one at desk very early and very late.

“It's a decent place to stay with acceptable rooms, beds that are comfortable enough, and very handy kitchen facilities in the rooms for long stays. Rooms are kind of small, but if you're looking for a comfortable place to stay, especially if you're on a two- or three-day business trip, this hotel is a good and inexpensive choice.”

Jun 6, 2008 by Norm from Alfred Station, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[6]

• Near airport at a great price.
• The location of the hotel is not easy to find.

“Great stay for the traveler needing a basic room without a lot of extras.”

Jun 5, 2008 by Virginia from Salem, IL
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[4]

• Clean room.
• No hair drier and no one available @ desk in early am to help you.

“This was listed as an "airport" hotel and was a $22.00 cab ride away from the airport. No one @ the front desk until 7:00 am if you needed someone. I have not been in any hotel in many days that did not have a hair drier.”

Jun 4, 2008 by John from Romulus, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The kitchen.
• The TV did not have A/V hookups to play video games.

“I liked it.”

May 26, 2008 by Lisa from Hummelstown, PA
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[2]

• Man at desk tried to make things right.
• Old furnishings, tiny hard bed, smoking in halls, too far from airport.

“First room - couldn't open door with key but hallway filled with cig smoke smell. Second room - bed made but looked like it had been poorly made or already laid on. Third room, the model room, was same as other but bed was made. Training videos stacked next to TV including one titled Blood borne Pathogens. Overall, the room was at best a one star. Threadbare recliner, curtains falling off the curtain rod, no shampoo or blow-dryer. Considered an airport hotel but at least 8 miles from airport and never saw a shuttle. Very disappointed.”

May 22, 2008 by George from Olean, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The price, location, clean, and kitchenette.
• Nothing fancy about it.

“Good for the price and clean.”

May 16, 2008 by Brian from Toronto, ON CA
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[5]

• Quiet, uncluttered, good working space.
• Spartan, unattractive, charged $6 for internet access!

“Conveniently close to route 390, otherwise out-of-the-way location. Accommodation stripped down to essentials, unattractive decor but good-sized tabletop/desk area, basic kitchenette facilities but have at least one meal just down the road at Famous Dave's barbecue.”

May 27, 2006 by Vivian from West Milton, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• We enjoyed having the kitchen with a full-size refrigerator. It had everything we could want to make a simple meal.
• I can't think of anything I did not like.

“The hotel was in a quiet location but close to shopping and expressways. It was near a walking trail which goes for miles. We walked it and saw wildlife even thought it was close to the expressway. It was woodsy and quiet. We were so impressed by this hotel that we would stay there again.”