User Reviews for Holiday Inn Charlottesville-Univ Area

Research User Reviews for Holiday Inn Charlottesville-Univ Area (21-40 of 190)

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Aug 7, 2008 by Beverley from Shipman, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly front desk clerk was wonderful and very helpful.
• No ice/drink machine on 3rd floor.

“Very nice.”

Aug 7, 2008 by Michelle from Rehoboth, DE
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[3]

• Nothing.
• The room smelled.

“The property is fully under construction. Also, the room was smelly and shabby. When we returned at night there were seedy looking people loitering about the front of the hotel. Not what I was hoping for. We left a night early.”

Aug 6, 2008 by Jamie from New Lenox, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Room was spacious and clean. Had microwave and fridge.
• Under renovation. Restaurant was in a temporary location.

“The hotel was convenient to shopping and UVA. Rooms were cleaned daily and had plenty of space for myself, husband and two children (9 and 12). Nothing spectacular, but very clean and came complete with microwave and refrigerator. We were somewhat disappointed with the restaurant because it was in a temporary location due to construction. Overall, a very nice experience.”

Aug 6, 2008 by Donna from Middleburg, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[5]

• Staff at desk was very pleasant and helpful.
• Construction going on, not even able to swim without noise.

“May be under normal circumstances this hotel is better quality. It is being remodeled and had no refrigerator or microwave in the room. We had to wait until the next morning to get one (they had to find one, and we were told that we would be moved if they didn't). When we tried to swim, the jackhammer constantly remodeled upstairs. Ceilings, windows, etc. needed a good cleaning.”

Aug 5, 2008 by Jessie from Somerville, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[6]

• Clean, comfortable and modern rooms.
• Lobby and restaurant was under construction.

“An above average Holiday Inn - we stayed in a renovated room which was comfortable and met all of our needs. It will be nice when the lobby and restaurant renovations are complete.”

Aug 4, 2008 by David from Milton, DE
Overall Rating: 3
Cleanliness:[7] • Staff:[1] • Location:[4]

• The room service manage was very nice.
• Nearly everything else. Staff, rooms, beds etc.

“This hotel is nowhere near 3 star quality as claimed. Firstly it is under construction, but despite that it has many other downfalls. There are prominent signs reminding you to lock up your valuables and car. The desk staff was unfriendly and the manager even more so when we complained about the construction, and the construction crews ogling my wife. It is an older hotel that has been renovated, but they skipped parts of the renovation so some things like the sinks in the bathrooms and the balconies appear old and run down. The beds were hard and the blankets were of the quality that I would only expect in a lower end hotel. The one good thing I could say about the hotel is the room service food was good and the room service staff was quite friendly. Overall I would not recommend this hotel if your expectations are 3 stars.”

Aug 3, 2008 by Jim from Woodbridge, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[6]

• Quick, friendly check in.
• Under renovation. Noisy. No real restaurant.

“Minimal services that end early for travelers (10 pm). Under construction. Noisy. Phones did not work properly. May be nice after renovation, but now it is not 3+ star hotel. Room was ok. Shower was broken. No real restaurant.”

Jul 28, 2008 by Kommertz from Durham, NC
Overall Rating: 5
Cleanliness:[3] • Staff:[6] • Location:[7]

• Location.
• Dirty, loud, smelly room service, trays left out all day.

“Convenient location. Rundown in the process of remodeling. Very loud AC. Ok for business traveler.”

Jul 28, 2008 by Peter from Red Lion, PA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• Location.
• Messy.

“Location was good but the hotel overall was messy. No ramp to get your bags up to entrance. Room was nothing fancy good enough if you just want a cool room for rest.”

Jul 28, 2008 by Peter from Stony Brook, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[5]

• Friendly, helpful staff.
• Inferior rooms, overall dismal feeling. Undergoing renovations.

“Could anyone explain to me how this place is rated a 3 star hotel.”

Jul 28, 2008 by John from Roanoke, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and spacious rooms.
• Getting sub par rooms compared to regular customers.

“The hotel is under renovation. Some of the rooms have microwaves, some have refrigerators and some have both. Some have comfortable desk chairs and some do not. In other words the room quality is inconsistent.”

Jul 27, 2008 by Jim from Ann Arbor, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location.
• Construction but out of the control of the hotel.

“Unfortunately the lobby was under construction but the staff still provided food service. No bar which would have been nice. My room seemed to be remodeled. The hotel seemed full but never loud or busy.”

Jul 25, 2008 by Veena W. from East Hanover, NJ
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[4]

• It is 1 star hotel not 3 star. Very shabby from outside.
• NA.

“Hotel was under construction. No restaurant or place to sit. Very poor look from outside. Very dirty from out side.”

Jul 21, 2008 by Greg from Broadway, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and value were excellent!
• We had a small problem with the plumbing.

“All in all it was an excellent place to stay and I would recommend it to my friends.”

Jul 17, 2008 by Karen from Furlong, PA
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[5]

• Room service.
• Cleanliness unacceptable. Hotel staff not attentive. Mold in room.

“Room was moldy, construction all over, not a three star hotel.”

Jul 12, 2008 by Christopher from Newport News, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[3] • Location:[10]

• Good location.
• No parking available due to conference.

“Great buy and great location. Older but well taken care of. Hotel staff would reserve parking spaces for conference goers, neglecting the parking needs of everyone else.”

Jul 10, 2008 by Paul from Gastonia, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean, friendly.
• Loved everything.

“Awesome - clean, comfortable, perfect!”

Jul 9, 2008 by Matt from Chapel Hill, NC
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[5]

• Cheap.

“Holiday Inns have a wide range in quality levels and this hotel is definitely one of the worst Holiday Inns. The rooms are musty and run down, as is the hotel in general.”

Jul 3, 2008 by Sheila from Portland, OR
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Convenient to every location that I visited.
• Dining room was under renovation.

“Very clean, very good staff, large rooms.”

Jun 29, 2008 by Linda from Arlington, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The pool was great - very clean, warm and comfortable.
• The room service dishes were left from the previous morning when we checked in.

“The hotel is pleasant and has great access to a number of interesting places including the University of Virginia, Monticello, Mitchie Tavern and others. Friendly staff and quick check in with clean rooms and a really nice family type (no really deep end) immaculate pool.”

Jun 28, 2008 by Mercedes from Pittaburgh, PA
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[7]

• Free Wi-Fi, nice toiletries and nice bath.
• Some dirty items on floor in room. Cotton and coffee stirrer, etc. Didn't feel like it had been thoroughly cleaned.

“Great value for the area. Common areas not updated, but rooms were. Room amenities nice. Desk, TV, etc. I would stay there again.”

Jun 9, 2008 by Dan from Mason, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• I arrived earlier and the staff was able to get me into a room.
• Traffic at this corner is busy and entering and existing best use the correct one.

“I found this hotel to be nice and pleasant, they are still working on the restaurant, but that just means you explore other options.”

Jun 9, 2008 by Toni from Irvine, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

• The room was excellent. The staff was very friendly.
• The location wasn't good. When trying to get to the hotel parking lot. We passed it and went in the neighborhood directly behind it which wasn't good.

“The room was quite nice and comfortable and clean. The staff was very friendly. It was our last night in VA and it helped us to unwind and prepare for our last stop - Monticello - then the airport and homeward bound.”

Jun 8, 2008 by Rachel from Overland Park, KS
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[6]

• Convenient location.
• Hotel overall poorly designed; room inconvenient location.

“It was a good location and alright for one night; however my room was the farthest it should be from any set of elevators, and for people with more than one bag of luggage it was quite inconvenient. The staff was friendly, that was about the only plus.”

Jun 4, 2008 by Polly from Alexandria, VA
Overall Rating: 3
Cleanliness:[5] • Staff:[4] • Location:[2]

• Lots of TV channels.
• No food options, pool and fitness room horrible, location horrible.

“Can't walk to UVA or downtown Charlottesville, hotel is in suburbian sprawl. Restaurant was closed, could get room service though.”

Jun 4, 2008 by Lindy from Athens, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was excellent!
• The parking lot was a bit cramped at times.

“This is an excellent hotel with friendly staff, clean and comfortable rooms, and a great location in Charlottesville.”

Jun 3, 2008 by Susie from East Aurora, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Attractive bathroom.
• Pillows were not comfortable, dining tables in lobby.

“They are in process of updating. New carpet very nice.”

Jun 3, 2008 by Rose J. from Winchhester, VA
Overall Rating: 6
Cleanliness:[5] • Staff:[3] •

• Affordable.
• The front desk staff was one the phone when we were waiting to check in. It took her sometime to end in my impression a social conversation.

“Fair for the rating it has.”

Jun 3, 2008 by Katheryn from Sparta, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• It was in a convenient location.
• It was going under a major reconstruction, dining room not available.

“This hotel was conveniently located and will be nicer when the construction is finished. The new counter top in the bath room extends about 3" further than the toilet tank cover so that the lid will not stay up. This is very annoying because if you sit down the lid rests against your back. Yuk. We were staying a week so we went and bought some duct tape to hold it up.”

Jun 2, 2008 by Dave from Edmond, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Free in-room Wi-Fi and a soft bed/pillows.
• Rather removed from anything - not in walking distance to much of anything.

“A clean room with nice beds, free Wi-Fi, and mint-smelling soap. Sliding glass door to tiny balcony opens only 4 inches. Currently experiencing remodeling- some remodeling noises. Is built into a hill as the ground floor is actually the 3rd; pool, laundry, and exercise room are on the 2nd floor; there is no 1st floor; top floor is the 7th.”

Jun 2, 2008 by Jon from Greensboro, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room was nice and clean, on the back of the hotel away from noise and traffic.
• Under renovation. Had that feel; not super convenient.

“Mid 70's facility being renovated. Has institutional look and feel, but was nice and clean, with good beds. You want a room at the back of the hotel, not facing the busy street. Convenient if you have a car, not too convenient if you want to walk downtown (3 miles away, partly on busy street).”

May 28, 2008 by Vibha S. from Washington, DC
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[10]

• Location is good.
• Smelly, bed was lumpy, toilet clogged.

“This hotel was terrible. Certainly not anything close to 3-star. How it bills itself as 3-star, I have no idea. Don't stay here, I'm sure there are nicer 2-star places. It is smelly, the bedsore lumpy, and my toilet was clogged.”

May 27, 2008 by D.C. from Traveler
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Back rooms were quiet, pillows comfortable.
• Public area cleanliness and awkward bathroom make-over.

“While not a bad hotel, it has certainly seen better days, and the staff could do us all the favor of not stacking dozens of stinky, dirty room service dishes in the hallway well into the afternoon. Also, in a rather feeble attempt at sprucing the place up, our bathroom received a make-over. But the toilet and bathroom counter were designed in such a way that the seat could not stay up, and the faucet didn't have an enough reach into the sink to even comfortably wash your hands.”

May 14, 2008 by Tim from Saylorsburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Quiet.
• Steps leading up to entrance.

“Well appointed and spacious rooms. Attentive staff and convenient location.”

May 2, 2008 by Wanda from Equality, AL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly staff and quick to check on leak in bathroom. Fixed leak.
• No restaurant under renovation. Did have breakfast and drinks for grab and go.

“Friendly staff and helpful. Buses were at the hotel and took up several parking spaces when there was space to park buses on the side of the hotel.”

Apr 25, 2008 by Rebecca from New York, VA
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[3]

• Available in crowded market.
• Location, under construction.

“Typical holiday inn. Public spaces under construction. Microwave & refrigerator in one room with only one plug available, no microwave or refrigerator in second room. All in all, very expensive for this class of hotel.”

Apr 6, 2008 by Susan from Poulsbo, WA
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[7]

• Excellent shower: Shower head, clean tub.
• Extremely poor unfriendly service during and after 2 nights of fire alarms and very hard beds.

“Noisy road location, used fan to drown out noise, poor service and attitude, no response to my request at front desk and later phone call was not returned by manager, attempt to get "100% guarantee of satisfaction" money back for both nights of fire alarms, they turned the fire bell off by putting a broom handle against it on the 2nd night due to inability to turn it off, fire fighters said they couldn't find a cause, maybe water pressure in sprinkler system, no info. provided to guests, not even "we're sorry" or "have some coffee now that you've been awake hearing the alarm going for 45min." Front desk personnel never apologized for problem and didn't even say goodbye when I checked out. Their hotel literature states they have the "most up-to-date fire prevention and alarm systems" and "take great pride in providing our guests with the utmost in professional and personalized service". I experienced the worst service from any three star hotel that I've ever stayed at. Very good cleaning staff.”

Apr 3, 2008 by Jack from Falls Church, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location near UVA.
• It had a look from the 70s or 80s.

“Decent hotel in a great location near Charlottesville Downtown and University of Virginia. It was undergoing some renovations to improve its dated look (1970s/1980s). Overall a good place to stay for a weekend.”

Apr 3, 2008 by Kaye from Warrenton, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location was very good for a Monticello trip and the staff was friendly.
• The staff failed to tell us the restaurant was under construction.

“Our visit was marred by a bad breakfast experience. The restaurant is being renovated. We did not learn that from the staff, or from the signs with appetizing pictures of the available food. Hungry in the morning and unable to get an answer at room service, we dressed and went downstairs, only to learn there was no restaurant, just table service in the hallway. Every time a guest went in or out we got a blast of 30-degree wind. It was unpleasant and unnecessary. If not for the bad breakfast experience, it would have been a well-priced, pleasant trip, giving us the location and indoor pool we needed.”

Apr 2, 2008 by Len from Stephens City, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Convenient, near shops and restaurants.
• Beds were hard around the edges.

“Nothing to write home about, but it was generally a very good value.”

Mar 26, 2008 by Elizabeth from Clarkesville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Awesome staff.
• Breakfast took over an hour! I ordered oatmeal!

“Other than the food service it was outstanding and for the price WOW.”

Mar 25, 2008 by Joy from Crawley, WV
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• There was a table and a desk in the room.
• Location, construction.

“The hotel was nice, but there was construction going on. There was no access into the parking area when leaving Charlottesville and the access was not noticeable from a distance.”

Mar 24, 2008 by Kimberly from Mount Pleasant, SC
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location.
• Everything.

“To start off with, the bed was broken- not soft or hard- actually broken in the middle. The TV has 29 channels 4 of which are ESPN. The AC was louder than the airplanes coming in to land. For the price I expected a complimentary continental breakfast- but no. And their restaurant was closed for renovations. The walls and door are so paper thin that you can hear normal conversations through the walls. It was an awful stay and I wouldn't waste my time or money on it again.”

Mar 16, 2008 by Eric from Charlotte, NC
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Good location.
• Over priced.

“I would stay there again but should be for less money.”

Mar 8, 2008 by Joe from Fairfax, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[8]

• Front desk clerk rather stony.

“Good location, clean, quiet, good value for the money.”

Mar 5, 2008 by Jackie from Tarrytown, NY
Overall Rating: 0
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very conveniently located and easy to find.
• Smokey air in the elevators and lobby.

“Very convenient to any area of Charlottesville. The hotel was clean and comfortable and quiet.”

Feb 28, 2008 by Susan from Teaneck, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable, attractive, good location.
• It may be less pleasant if your room doesn't face courtyard.

“Great room for the price. Comfortable and attractive.”

Feb 24, 2008 by Mel from Roanoke, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, location, location.

“Hotel is overpriced by $15 to $20 in my opinion.”

Jan 23, 2008 by Cathy from Frederick, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was nice. Indoor pool.
• Phone in room was not working.

“This hotel is very nice for people visiting Charlottesville, especially if you have a student at UVA. They are one of only a few in the area with an indoor pool.”

Jan 22, 2008 by Elizabeth from Raleigh, NC
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[8]

• It had a roof and a heater.
• Lobby reeked of cigarette smoke. Front desk attendant was curt. Ramp for luggage cart yards away from entrance & uncovered.

“In addition to the previously mentioned problems, both double beds in our room were equiped with twin-sized mattress covers. I never, ever want to sleep on a bed with nothing but a sheet separating me from the mattress. It isn't relaxing to fall asleep hoping you don't roll off your mattress cover. Had I been traveling with my husband, this would have been an even bigger issue. We placed a very simple room service order which was not delivered as ordered. It was removed from our bill (at least that's what we were told) but I would have preferred to have the breakfast as ordered. Like most travelers, we didn't have time to wait for a correction to be delivered. I want to reiterate the irritation of having the ramp (for me it was for a luggage cart) so far from the entrance and completely unprotected from the elements. (Front desk attendant did not offer to call anyone to help us with our luggage.) It was a very cold night and there was a cold drizzle falling. I couldn't help wondering why this is considered an acceptable way to greet guests in wheelchairs or who require walkers.”