User Reviews for Holiday Inn Raleigh-North

Research User Reviews for Holiday Inn Raleigh-North (1-20 of 195)

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Oct 8, 2009 by Jane from Asheville,NC
Overall Rating: 5

• The layout of the lobby and restaurant - open and welcoming; generous buffet and accommodating, and a friendly staff.
• Unfriendly (indifferent is a better word!) - did not extend themselves in any way. Not a good first impression!

“Front person staff is important to me. Even though I seldom need anything special, I do like to be greeted and have staff be pleasant – that is, look up when you approach, and not act as though asking for a map is a stressful event! Every person I saw had his/her eyes permanently glued to computer screen every moment, even when there was no guest there asking for anything! Everything else was good to better than good. Gym was small, and not air-conditioned, but perfectly adequate. Clean room and green policy was wonderful - asking you to not require fresh linens/towels unless necessary for your needs. Loved that!”

Oct 1, 2009 by Don from Wilson,NC
Overall Rating: 8

• Hotel staff was great.
• No continental breakfast.

“Nice hotel.”

Jul 24, 2009 by Rosalind from Columbia,SC
Overall Rating: 9

• Attractive and comfortable large rooms.
• More counter space in bathroom.

“Friendly staff, pleasant environment, easy access and parking.”

Jun 5, 2009 by Josh from Charlottesville,VA
Overall Rating: 5

• Clean, secure.
• Small rooms, no breakfast, no public spaces.

“Okay for a single traveler who doesn't mind either paying hotel restaurant price for breakfast or walking to the Dunking Donuts just off the corner of the property. It's clean and reasonably safe, though I wouldn't want to park behind the hotel at night (no visibility from road, no traffic, perfect for thieves).”

May 22, 2009 by Kyle from Fletcher,NC
Overall Rating: 8

• Clean enough.
• A
  bit far away from downtown.

“A good cheap hotel far away from downtown if you have business downtown, better hope you have a rented vehicle. Clean, not the quietest but the beds were comfortable and clean. Same with the bathrooms.”

May 13, 2009 by Brad from Olive Branch,MS
Overall Rating: 5

• The location was great.
• Bad odor, holes in wall, not enough elevators.

“I was very disappointed in the hotel considering the star rating. This hotel is not even close to a 3.5 star hotel. There was a bad odor outside the hotel all 3 days. The odor was also inside both rooms that we reserved the first day. The hotel has a mildew smell in the halls. The electricity was out on the last night of our stay, so needless to say that did not help our opinion of the facility. The television in the room did not even have inputs to hook up a game or DVD player. Being very generous this hotel should top out at 2.5 stars. It should probably be at 2 stars. The staff checked us in, asked no questions about needing directions or maps or anything. If you are looking for southern hospitality, this is not the place for you. If you are looking for an above average hotel, this is not it.”

May 13, 2009 by Jane from New Alexandria,PA
Overall Rating: 10

• Very friendly staff, very clean.
• Complimentary coffe was not available at 8 am.

“Clean facility, nice staff. Comfortable bed.”

Mar 19, 2009 by Adam from Baltimore,MD
Overall Rating: 10

• The rooms were large and very clean.

“The rooms were very large, very clean, and very homey. The hotel staff was very friendly. Free breakfast was extensive and good. Great hotel.”

Feb 20, 2009 by Louis from Roper,NC
Overall Rating: 9

• Location and having a restaurant and friendly surrounding.
• Basketball teams on the floor made to much noise in the halls.

“The hotel was excellent, I would stay there again, nice clean rooms and the food was good in the restaurant.”

Dec 20, 2008 by Rob from Cincinnati,OH
Overall Rating: 10

• Very good staff, clean, affordable, great location for my business.
• No fridge or safe in the room, very small common area(no bar, small restaurant.

“Very helpful staff, clean rooms and linens. Could use room refrigerators and safes. Small restaurant and tiny bar. Very good value hotel would definitely stay again.”

Oct 31, 2008 by Selena
Overall Rating: 8

• Friendly staff.
• Smoking room was bad.

“The attendant at the front desk the night of 10/26 went up and beyond to get me there with directions and even printed out directions to the convention center for me. THANKS!”

Oct 8, 2008 by John
Overall Rating: 9

• Good service, clean and
  had a bar.
• Parking lot was a little dark.

“Batter than I expected for a Holiday Inn. Good service and clean.”

Sep 24, 2008 by Allan
Overall Rating: 10

• Very
  friendly staff.

“Would stay here again. Nice place. Very friendly staff.”

Sep 18, 2008 by Patti
Overall Rating: 10

• Large, well-appointed rooms. Very nice and clean; comfortable beds.
• No free breakfast. Ice machines did not work.

“Comfortable, large, well-appointed rooms with comfortable beds. Convenient to attractions and shopping. Friendly, courteous staff.”

Sep 5, 2008 by Renna from Williamsburg, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was quiet.
• Some TV channels didn't come in, very fuzzy, trouble getting ice machines were empty even on other floors.

“My daughter & husband had breakfast, said was good. Their cheese cake was great they brought me some. We & they enjoyed our stay while doing our pre-wedding shopping.”

Sep 5, 2008 by Margaret from Grover, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• We like the helpfulness and the assistance we received from the front desk.
• We would like to have had the availability of a morning breakfast.

“We had a pleasant stay a this hotel and would return again.”

Aug 27, 2008 by Peter from Maggie Valley, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Nice rooms and good location.
• No Breakfast.

“Very good location close to shopping, dinning, and the sites. The rooms where very nice with comfortable furnishings.”

Aug 25, 2008 by Julie from Marietta, GA
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[9]

• Decor.
• Didn't even have a refrigerator or microwave in room.

“Overall other than the nice armoire and headboard it wasn't nothing any different than any other hotel really.”

Aug 23, 2008 by Gloria from Queen, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The hotel was very much clean and people were friendly.
• I have no complain.

“People were friendly. They cleaned my room every day and I loved it. I will recommend it to other people.”

Aug 20, 2008 by Mel from Albany Township, ME
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Leaving the hotel.
• Everything from the beginning to the end it was the worst hotel in every way.

“Nasty and disgusting are the best ways to describe this hotel I have ever stayed in. The room was supposed to be non smoking but was filled with smoke the bathroom smelled like sewage and that was the 3rd room we were moved we stayed for one night and my sister and I ended up with bed bugs (skin lice!) so our trip to this hotel landed us in the doctors. what a way to end a vacation do not stay at this hotel!”

Aug 20, 2008 by Jim from Columbia, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very convenient to the wedding we attended.
• Day front desk staff wonderful, night staff the opposite.

“Simple but attractive hotel that is very convenient to eastern Raleigh locations.”

Aug 19, 2008 by Danielle from Abingdon, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Good location, friendly staff.
• The bathroom smells and air in the room is stale.

“It's a good hotel to stay in. Not for romantic trip, but a good place to stay for a family or business trip.”

Aug 16, 2008 by Peter from Flynn, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Good quality, excellent value.
• Nothing, really.

“Great hotel for the price, clean and very comfortable, one of the nicer Holiday Inns I have stayed at. Thoroughly recommended.”

Aug 15, 2008 by Mark from Chesterton, IN
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[4]

• Ease of Access.
• The hotel beds were hard and horrible, Achy in am.

“This was not a 3 star hotel by far. Although the hotel had a food appearance once we first arrived, it did not take long to find out the bad services. We were there (2) days and none of the Ice Machines worked. Period! Hotel hallways were very hot and had a bad aroma/odor.”

Aug 10, 2008 by Ryan from Atlantic Beach, NC
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[7]

• Location convenient to beltline.
• No choice of rooms. Had to stay in a smoking room.

“Staff were not overly helpful upon our arrival. My wife and I were informed there were not any non-smoking rooms available. Location is very convenient to beltline and all of Raleigh. My wife has asthma and was effected by the smoking room. She felt ill the following morning due to poor air quality in the room.”

Jul 28, 2008 by Melvin from Henderson, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I was almost like a room in my house.
• The tub's stopper did not work.

“The hotel was fine, clean. I would recommend it to family and friends.”

Jul 24, 2008 by Patricia from Roanoke, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• Clean and friendly.
• No A/C in the hallways and elevators.

“There was no A/C in the hallways and elevators. I could not get room service to answer the telephone. I had to call the front desk to get room service. The 2nd time I called to let them know to pick up my tray and it was still there the next morning.”

Jul 23, 2008 by Femi from Henderson, NV
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Friendliness of the staff and good internet access at the hotel.
• None.

“Great for the price and clean. The lobby is however not big enough and the bar is just too tiny for people from bigger city like LA or LV who are used to seeing big lobby regardless of the hotel rating.”

Jul 23, 2008 by Richard from Ipswich, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location and room clean.
• The room a bit small and need refrigerator.

“Over all this hotel is more than ok standard.”

Jul 17, 2008 by Lashana from Washington, DC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• I liked the location of the hotel.
• Didn't like the fact that this was the only hotel with a high rating that didn't have a continental breakfast.

“In my opinion, the hotels name itself didn't live up to the rating.”

Jul 14, 2008 by Michael from Franklin, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was convenient to my business destination. Good room service!
• Somebody was running with a very loud drill in the room next to me one day.

“My stay at this hotel has renewed my faith in the Holiday Inn chain. The staff was professional and friendly from top to bottom and the amenities/services were all adequate to excellent quality. Thanks very much.”

Jul 8, 2008 by Helen from Ypsilanti, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was comfortable and clean.
• The hall wasn't air conditioned, bar closed early, breakfast not included.

“This hotel is typical of its kind. It is clean and comfortable. The halls aren't air conditioned. I didn't use the pool or exercise facilities. The menu is limited and the restaurant and bar close early. Breakfast isn't included in the room price.”

Jun 27, 2008 by Gwen from Garden Plain, KS
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Spacious room accommodations and friendly staff.
• No refrigerator or microwave in room.

“We had a hard time finding an ice machine with any ice in it. Most of the time they were empty. If there were small refrigerators in the rooms, maybe the ice would go a lot further. Otherwise it was a great experience and the staff was very friendly and very helpful in helping find our way around Raleigh.”

Jun 5, 2008 by Tammy from Spartanburg, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Front desk person very friendly - everyone seemed helpful.
• Restaurant was very good - the gentleman there that night had too much to do on his on. No Help.

“All in all I felt this was a very nice, clean, and people friendly hotel. I would recommend it to anyone.”

Jun 4, 2008 by Joseph from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The staff were quite friendly.
• The pool was closed.

“For the area in which it was located I think the star rating was on point. The location was convenient and the staff was extremely friendly. I would definitely stay again.”

Jun 4, 2008 by Jane from Mashpee, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Very clean.
• Restaurant was not open enough hours.

“Very clean, room a bit small, friendly staff. Restaurant not open enough, closes at 10 a.m. and doesn't reopen till 5 p.m. Location on Capital Blvd is convenient to a lot of places but Capital Blvd is scary!”

Jun 2, 2008 by Kathy from Port Orange, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Close to major highway and restaurants.
• Adjacent area seems to be declining.

“A few blocks away, a boarded up hotel was evident, but this hotel was fine and in an extremely convenient location. Many area restaurants nearby. This is an older hotel that has been upgraded recently.”

Jun 1, 2008 by Joe from Mount Joy, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very accommodating and friendly.
• Breakfast buffet was below par, but staff said problem was being addressed.

“Overall, were very pleased with hotel and staff. Parking was great. Rooms were very clean.”

May 31, 2008 by Deeqa from Vallejo, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• It was close to major restaurants and freeways.

“The staff was trying to work with what they had. The hotel did not have the pool working. I stayed for 13 days and my room was cleaned only three times with multiple complains from me. The phone only worked of the half the time so I had gone to the front desk in person to get helps or complains which was horrible. HBO was out of service with the exception of 2 nights in my entire stay. The lobby coffee was always cold or out by 9:30 AM and there was shortage of cream to complement the coffee. It was by far one of the worse hotel experiences I had. I don't think that I will be staying there again unless there is significant change.”

May 31, 2008 by Jon from Grayson, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[8]

• I did not like it.
• Toilet was not level to floor and foul odor from it.

“I stayed at Residence Inn which offers so much more or a Ameri-Suites same thing, offers a lot. Both of these are 2 and 1/2 star and a lot nicer than this Holiday INN!”

May 30, 2008 by Lee from St. Loyis, MO
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[8]

• Large room, attractive lobby.
• Parking was somewhat of a problem close to entrance.

“Nice hotel with extras. At the time of my visit, not busy, so got a nice room. Certainly hotel has follows quality check visits in making sure that rooms are well pre-parted for next guest.”

May 29, 2008 by Patricia A. from Roanoke, VA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was clean.
• The pool and hot tub was closed. There was no ice when I needed it.

“The hotel was clean and comfortable. I was disappointed that the pool area had not been opened and there was no ice when I needed it. All in all though it was safe, clean and comfortable.”

May 22, 2008 by James from Petersburg, VA
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[7]

• Location.
• No continental breakfast.

“Hotel was rated as a 3 star. It is definitely not. This hotel is rated too high on your system.”

May 14, 2008 by John from Boston, MA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[9]

• Nothing.
• The floors smells, the ice machines not working, the staffs were very rude.

“You should not stay at this hotel. This is the worst Holiday Inn I have ever stayed in. The staffs were very rude. The ice machines on all the floors were not working. My room smelled.”

May 12, 2008 by Molly from Kennett Square, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[6]

• Clean, free wireless.
• Terrible pillows, ice machines never worked.

“Unlike other hotels in this star rating, the Holiday Inn did not have certain amenities such as a magnifying mirror, small items such as shower cap and sewing kit, and also there was no fan in the bathroom. As stated above, there were at lease four ice machines, none of which worked. I tried them all three days of our stay.”

May 12, 2008 by Garry from Fayetteville, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Close to place of business.
• Phone to my room was never activated and they didn't inform me at check in. They charge for local calls.

“I also don't like that the phone to my room was not activated and that I was not notified at check-in. A guest should not be charged for local calls.”

May 8, 2008 by Susan from Charleston, SC
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[7]

• Nice & friendly staff.
• Roaches crawling on shower curtain, double beds not queen, breakfast was not comp. And ice machine did not work.

“Roaches crawling on shower curtain, double beds not queen, breakfast was not comp. and ice machine did not work for a 3 star rating this hotel only showed me 2 stars.”

May 8, 2008 by Daryl from West Orange, NJ
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Conveniently located to restaurants and shopping.
• Hotel staff was not too attentive.

“While this hotel served it's purpose I would in no way define this as a 3 star hotel. The facilities were nice but very run of the mill. I have definitely been in hotels with a lower rating that have been far more updated in the amenities and services it offers.”

May 7, 2008 by Charles from Corona, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Sensational I will cosign for this hotel any day.
• Nothing.

“I was amazed. This hotel was great & ultra clean. Near allot restaurants and a huge mall like a mile down the road. This is a best kept secret. Well it is not a secret anymore. The word is out.”

May 5, 2008 by Allison from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds and pillows were very nice. The location and price were also excellent.
• We will stay here again the next time we come to this area.

“This hotel is easy to find, in a great location for easy access to the Downtown area of Raleigh and also Walnut Creek Amphitheatre. Lots of food and shopping right around the hotel. Very nice and clean. Well decorated. We slept very well on the beds and pillows. I definitely recommend it.”