User Reviews for Hilton North Raleigh

Research User Reviews for Hilton North Raleigh (21-40 of 314)

• Add Your Own Review »

Jul 12, 2008 by Sabrinia from Wake Forest, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent value and amenities.

“This hotel was excellent. The staff was friendly and accommodating. The room was spectacular.”

Jul 10, 2008 by Derek from Monroe, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The value for the price.
• The pool rules of not allowing me to use alone.

“My wife came up for a couple of days during my business trip to visit and while I was working she wanted to dip her feet in the beautiful Jacuzzi at the indoor swimming pool. This was a fantastic value and I will try to stay there again.”

Jul 10, 2008 by Barb from Rochester, MN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel staff was very helpful.
• There was a leak in the ceiling of the pool area that was very noticeable due to rain.

“The guest service staff at this hotel was great! They even did some research and made some calls to find an authentic New York style Pizza joint that was open when we called them. They did the research then called us back when they had something helpful for us. The decor was nice and the beds VERY comfortable. The only cons I can really give were that there was a leak in the ceiling of the pool area that was noticeable because it was raining outside and that we couldn't get a smoking room, but even then, they placed us near the pool elevator which was near an exit door which made it easier for my fiance to take care of his needs. Overall, I'd stay there again and recommend it to friends and family if they were going to be in the area.”

Jul 10, 2008 by John from Greensboro, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] •

• Excellent accommodations for the price!
• Bathroom layout - vanity needs to be separate from toilet & shower.

“Very clean, staff was very friendly. Would definitely stay there again.”

Jul 7, 2008 by Marti from Glandorf, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was absolutely beautiful!
• Loved it all!

“Absolutely lovely hotel. Very friendly!”

Jul 3, 2008 by Taylor from Seymour, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• They upgraded me from a full-size to king size at no additional charge.
• Room did not cool/ AC set at 68 and outside temp 65.

“The hotel was beautiful and clean and convenient to my destination. It is an upper scale facility near restaurants, malls, sports arenas and hospitals. The staff was courteous and obliging and I will stay there again. I recommend the Hilton to everyone.”

Jul 2, 2008 by Lana from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were very comfortable.
• No cooler or fridge.

“Overall for the price the hotel was excellent.”

Jun 28, 2008 by Meshelle from Killeen, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and friendly staff.
• Had to pay for internet.

“Great value!”

Jun 27, 2008 by Gerald from Philadelphia, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Room service was great! The room was comfortable and pleasing to the eyes.
• The room had no mini refrigerator.

“Over all, I found the accommodations more than acceptable. I particularly liked the extra vanity that accompanied the main bathroom. However, it would be better if the safe was in the guest room instead of the front desk area.”

Jun 9, 2008 by James from Redding, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Everything.
• They charge for internet service.

“I have never stayed in a finer Hotel in Raleigh.”

Apr 23, 2008 by Bill from Spartanburg, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[7]

• A comfortable place to be.
• Staff was not real friendly.

“I basically enjoyed my stay with the exception of the front desk staff. They almost made me feel as if the presence of customers was a nuisance.”

Apr 18, 2008 by Yentl from Louisburg, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I love the bed they are best.
• Its very nice and clean great room service and I love the beds.

“Great place to stay clean nice great room service great location.”

Apr 13, 2008 by Lauren from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room decor.
• I liked everything.

“The staff, location, room, and food was great. I would recommend North Raleigh Hilton to anyone!”

Mar 29, 2008 by Jessie from Saint Francis, MN
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel itself was very nice - great pool.
• The location was a bit disappointing.

“The lobby and public facilities are very nicely maintained. The sports bar was reasonably priced and the staff friendly. The rooms are like most hotel rooms. The Starbucks was a nice treat, but the staff there seemed like we were an inconvenience.”

Mar 8, 2008 by Wendy from Kennebunkport, ME
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[5]

• The location was convenient.
• It was not comparable to other 3 stars we have stayed at.

“The hotel room was not clean, appeared old and unkempt. The beds were comfortable but the overall feeling was 2 star quality.”

Mar 3, 2008 by David from Dover, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Employees very friendly, This hotel looked like it had been recently renovated, and the ambiance was extremely mid to top end.
• The bartenders allow a guest to sit at the bar smoking on her phone loudly, without making a purchase at all. Outside is where that belongs.

“Wonderful. Will stay there this fall again for NHL game.”

Feb 29, 2008 by Brenda from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location & updated rooms/bathrooms.
• Sound carries from hallway into room (could clearly hear people talking in hallway).

“Very clean, the room and bathroom were updated. The bed was bit too soft, but the pillows were wonderful. Nice TV in room.”

Feb 25, 2008 by M from Yonkers, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean and convenient with friendly staff.
• Need better selection of pillows (e.g. Firm, soft, etc.).

“A good upscale hotel, well maintained and clean with friendly staff, good location with a variety of dining facilities in the area.”

Feb 25, 2008 by Nicole from Inwood, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, great location, and nice flat screen in room.

“I stayed here for one night. We were not able to have a early check in, but once we did, our room was immaculate. We had a 36 inch flat screen, great feather comforter, clean, and very upscale. I will stay here next time I go to Raleigh, NC.”

Feb 24, 2008 by Deanna from Vass, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very comfortable beds and attractive décor.
• Still charges for internet service - that's very old-school.

“Very attractive hotel. Recently redecorated and updated. Close to many restaurants, shopping, etc. Still charging for high-speed internet, which is a pretty outdated concept. Even the budget hotels are now offering free internet - Hilton needs to rethink that part of their service.”

Feb 24, 2008 by John from Hope Mills, NC
Overall Rating: 3
Cleanliness:[8] • Staff:[2] • Location:[9]

• The Location.
• The hotel staff seemed indifferent to our room situation.

“The hotel is in a prime location in the Raleigh area. We were close to several shopping areas and excellent restaurants. Our main problem stemmed from the indifference of the staff when we checked in and they did not have the room available we had reserved when making our reservations. We were told that they were not accountable for reservation errors. We then asked if we could be moved for the second night of our stay. The manager assured us that we would be accommodated. The next morning when we contacted the reservation desk we were told that they had no record of us being told we could move to a different room. I can not recommend this hotel due to the poor customer service by the front desk staff and the lies told to us by management. Beware that you may not receive the room that you reserved.”

Feb 22, 2008 by Carlos from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were clean, the new LCD TV was nice, and the staff quite professional.
• The pool area was under construction.

“The hotel was located conveniently to Downtown Raleigh without having to endure the lack of parking in the actual Downtown area. The staff members were friendly and the rooms were spacious.”

Feb 19, 2008 by Trish from Bluffton, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Spacious and beautiful.
• Charge for HS Internet.

“Great hotel wd love to stay there again.”

Feb 11, 2008 by Genell from Fayetteville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The bed sleeps like one is on a cloud.
• Sink was dirty.

“Definitely an upscale modern hotel. The only minus was the sink.”

Feb 7, 2008 by Sylvester from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I felt like I was at home. The ambience was great.
• I had to leave.

“I loved my stay at the Hilton. The price that I paid for the stay I had was not fair. The room was fresh and clean towels where nice and thick. The hospitality I was shown was tremendous. The concierge was helpful and knowledgeable in giving directions. I enjoyed the bar downstairs. My expectations where met 110 percent. Great location my only regret was I had to leave.”

Feb 7, 2008 by Tim from Atlanta, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent quality - furniture/bed. Average quality towels.
• Poor sound insulation.

“The hotel was excellent in most aspects. I unfortunately had a room next to the 3 elevator doors. I was therefore subjected to listening to extraneous sounds throughout the night. My own fault, I should have requested a different room. Flat panel TV would get excellent review if connected to HD. also had to pay $13/day for internet service.”

Feb 6, 2008 by Eric from Washington, DC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Cleanliness and elegance and the price.
• The skybox bar, it's a sports bar dive in an otherwise nice hotel.

“Liked everything but the hotel bar. Staff was friendly, parking easy, location excellent, room quiet and a nice size, good health club. They Skybox bar, though, is a bit of a dive. Not much personality; doesn't attract a business or more mature crowd as you might expect to be staying at a Hilton.”

Jan 30, 2008 by Theodore from Wirtz, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• The large TV. The lobby was impressive.
• The door needs to be more soundproof-noisy in halls.

“The room was very spacious and comfortable. The bathroom needs a venting system. The linens were first rate and the bed was comfortable. The receptionist was very helpful. We enjoyed our stay.”

Jan 7, 2008 by Jim from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The furnishing were beautiful and the beds were extremely beautiful.
• Nothing.

“This was one of the best hotels I have stayed in and would recommend it to anyone.”

Jan 3, 2008 by Monica from Grand Prairie, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, comfortable.
• Small restroom.

“It is conveniently located to hospitals (duke) and in close proximity to Durham.”

Jan 2, 2008 by Laura from Woodstock, GA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, safe, close to where we wanted to be.
• Full sized beds instead of queens.

“It is obvious that this is an older hotel that has been renovated. While the renovations are nice, certain things could not have been fixed. The room was huge but the bathroom was tiny (you could reach the sink from the tub) and without ventilation so the mirror fogged and once you opened the bathroom door, every window and mirror in the room fogged up, too.”

Jan 1, 2008 by April from Boulder, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was recently renovated with upscale decor and accommodations. Attached sports bar was great. Hotel convenient to interstate.
• NA.

“Convenient to beltline, and easy to get from hotel around Raleigh. Nice accommodations, friendly staff, and convenient in-hotel Starbucks Kiosk, up-scale restaurant, and sports bar.”

Jan 1, 2008 by David from Hookerton, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds were very comfortable, nice TV.
• No continental breakfast, no fan or hair dryer in bathroom.

“It met our necessities to the fullest, yet not all the conveniences were met, such as a hair dryer, breakfast, and other small things.”

Dec 30, 2007 by Clinton from Wilmington, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Recently renovated rooms, plasma TV, and good location.
• None.

“This is one of my favorite places to stay in Raleigh. The staff is very accommodating. The newly renovated rooms are really great. This hotel is a good value.”

Dec 29, 2007 by Cari from Gloucester, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly staff, nice room, comfy bed.
• Directions were unclear as to location.

“Great place to stay.”

Dec 29, 2007 by Robert from Charlotte, NC
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[10]

• Excellent exercise room.
• Business center use cost for us ate. No free internet access anywhere. Even credit card calls had a 10cent a minute surcharge.

“Lobby, exercise room and next door lounge were outstanding. Had water in the room for sale which took up valuable space leave for sale items down in the gift shop for shoppers/interested guest.”

Dec 26, 2007 by Olivia from Weatherford, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Nothing.

“Conveniently located near Downtown Raleigh, shopping areas and NC state. Well kept, friendly staff, excellent bedding. Would stay again.”

Dec 26, 2007 by Chris from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience and price.
• NA.

“Very clean and convenient location. Rooms are quite adequate.”

Dec 19, 2007 by Jim from Thorofare, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• There were many close places to eat and drink.
• There was no hospitality computer. You had to pay for their business center.

“The hotel was very nice, had a nice sports bar, and had good restaurants around the hotel.”

Dec 5, 2007 by Robert from Marlton, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[8] •

• Extremely nice room, lots of space, beautiful and comfortable.
• Charge for internet service, noise of other patrons.

“I arrived late at night at this hotel and walked in carrying my sleeping 5-yr-old daughter. The front desk clerk was nice enough to not make me sign all the paper check-in info. The hotel was in the middle of renovation (conference area) so it was a little untidy. When I got to the room I was impressed by the size of the room and space to walk around. Many hotels are so cramped you can barely fit between the TV armoire and the bed, but not this one. Very attractive furniture, flooring and bathroom. The worst part of the stay was, the noise from the high school girls soccer convention participants (they were still going loudly in the halls at 2 am) and the high cost of internet service with no Wi-Fi connections.”

Dec 2, 2007 by Brandon from Bellingham, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[6]

• Exercise facility superior.
• Charge for internet excessive, pool closed, poor heating and windows do not open.

“The room was poor for working. The high daily rate for internet was out of step with 3-star. The chair was cheap and uncomfortable. The hotel is classy but the public spaces not usable.”

Nov 26, 2007 by Alex from Wilton Manors, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[6]

• Excellent room.
• Noise in the hallway - room not very soundproof.

“Hotel is very nice, conveniently located. The room overall was great; however, the hallway noise was annoying. The door was not very soundproof and the next morning the noise woke me up. Checkout staff was very pleasant, an improvement over the staff when I arrived.”

Nov 15, 2007 by Kristin from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Modern, clean and beautiful.
• Gym was under construction.

“This hotel exceeded our expectations. Beautiful renovations make it very modern and clean and classy. Loved it.”

Nov 15, 2007 by Chaz from Goldsboro, NC
Overall Rating: 0
Cleanliness:[10] • Staff:[9] • Location:[10]

• Fresh, clean, modern.
• Low ceilings.

“Wonderful! Comfortable beds, clean, newly remodeled, a step above, refreshing. Quiet, courteous.”

Nov 8, 2007 by Nick from Euclid, OH
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[9]

• Comfortable beds, convenient.
• Our room did not get cleaned until 5:30, phone didnt work, sink drain stop broken.

“Aesthetically pleasing, very comfortable.”

Nov 4, 2007 by David from Petaluma, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Good location. Very good food near by.
• Paying for internet connection. Older hotel, no Ethernet only unsecured Wi-Fi.

“Question 12 does not fit any criteria. My visit to Raleigh was business with one partner. Nice hotel in a comfortable setting.”

Oct 25, 2007 by Merle from Shallotte, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The Hiltons proximity to the beltline was very convenient for getting around Raleigh. Our room was fairly large, and the bed was comfortable.
• The TV remote had no sleep timer.

“The Hilton north Raleigh is located conveniently near the inner and outer beltlines. Ample parking is available for guests. Our room was clean and comfortable.”

Oct 22, 2007 by Ken from Cave Creek, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient location newly remodeled.
• Nothing!

“If you are going to stay in Raleigh, this is the place to stay, great price and very convenient location.”

Oct 21, 2007 by Thomas from Cola, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location, cleanliness, restaurants nearby, staff.
• Smoke free.

“Staff gave us good directions and map where ever we went.”

Oct 17, 2007 by Jennifer L. from Linden, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The bed was more comfortable than my bed at home!
• The pool was closed for renovation.

“This hotel was beautiful. I had attended a large conference last summer. But, this time, my spouse and I were there for leisure. The beds were like sleeping on a cloud. The rooms were nicely appointed. Now, Im spoiled and can never stay anywhere but a Hilton from now on.”