User Reviews for Holiday Inn Hotel & Suites Raleigh-Cary (I-40 @Walnut St)

Research User Reviews for Holiday Inn Hotel & Suites Raleigh-Cary (I-40 @Walnut St) (41-60 of 84)

• Add Your Own Review »

Nov 7, 2007 by Deforest from Lincoln, NE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful concierge directions to locations & attractions.
• Clock radio didn't work couldn't set alarm.

“This is what is supposed to happen at a hotel good service and friendly people.”

Oct 18, 2007 by Jennifer from Norfolk, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great atmosphere and excellent accommodations.
• Far from the beaten path.

“Wonderful place to stay away from home. The area is nice and clean.”

Oct 12, 2007 by Beverly from Madison Heights, VA
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was wonderful.
• Nothing.

“Wonderful and convenient.”

Oct 9, 2007 by Leah from Weaverville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient locations.
• Bad on-line directions.

“Convenient location just outside Raleigh and close to lots of shopping. Indoor pool.”

Sep 17, 2007 by Lynn from Ocean Isle Beach, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Helpful, knowledgeable, friendly front desk staff.
• No water pressure in shower.

“The hotel was clean, well kept, and in a good neighborhood. Quality of the bedding and furniture fell a bit short of upscale.”

Sep 2, 2007 by Jacquelyne from Gainesville, FL
Overall Rating: 7
Cleanliness:[9] • Staff:[6] • Location:[2]

• Comfortable bed.
• Ice machine on every other floor - not on my floor.

“Most of Carys hotels are tucked away in undeveloped areas and are difficult to locate. This is no exception. Clean, attractive without any special attributes. They have a note in the room that you may request a special pillow but no one answers the extension when you call to make the request.”

Aug 31, 2007 by Dan from Plainview, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good clean room for the money.
• Older, a bit run down.

“Pool and fitness room was closed; room door was difficult to lock. It was worth the money.”

Aug 31, 2007 by Patricia from Falls Church, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• Friendly staff. Good location.
• Pool and exercise room were closed for repairs.

“Not a bad hotel. Very disappointed that both the pool and exercise room were closed for repairs. We stayed for 3 nights, but the room card key was not programmed properly, and every day we had to get it reprogrammed so we could get into our room. Hotel would be a better value if breakfast was included.”

Aug 22, 2007 by Bob from Pawleys Island, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Large rooms, suite, comfortable, nice soaps and lotions.
• Excellent.

“Convenient location, spacious, good soaps and lotions, breakfast included.”

Aug 22, 2007 by Therese from Folsom, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff is friendly and attentive to needs of guests.
• Chlorine smell in lobby due to the indoor pool is a common problem at Holiday Inn.

“This hotel is very convenient to the RDU airport, shopping, downtown Raleigh, and surrounding areas. About a block from the freeway entrances, so it's easy to get to, but you don't hear the noise. The staff is very prompt and attentive. The restaurant and room service were better than I expected.”

Jun 21, 2007 by Penny from Mount Holly, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Cleanliness, friendly staff, pool and workout area, location is near shopping, very nice area.

“My husband and I stayed at this hotel two weekends in a row. His kids are in Cary NC and his daughter graduated. We normally just stay the day when we go to Cary but we loved the hotel so much, we will be making reservations to stay more often. Great location. It's next to the mall, movie theater, home depot, lows, etc. So we both are satisfied!”

Jun 19, 2007 by S. A. from Kingston, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was a clean hotel.
• It was a little bit old.

“The hotel was in good condition and it was clean. But overall it was a bit old. And some lamps were making lots of noise.”

Jun 7, 2007 by Joanne from Suitland, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• I liked the fact that the hotel had a Jacuzzi, swimming pool, and exercise equipment.
• I ordered from room menu. The next day I went to the restaurant and was told the room menu was old.

“If I stayed at the hotel again in carry, I would have to have a bigger room like a suite if they had them. The hotel itself was convenient to a shopping center.”

Jun 5, 2007 by Eric from Monroe, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The air conditioning unit was noisy so I called the front desk and within a few minutes I was switched to another room.
• No problems.

“Very pleasant experience. I would recommend to friends and family.”

May 31, 2007 by Teresa from Roanoke Rapids, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very clean and the staff was friendly.
• I have nothing negative to say about this hotel.

“The location was wonderful for shopping. The hotel was up to date and keeps clean. We loved the room which was more like a suite. It was nice to watch TV without having to lounge on the bed.”

1 of 1 people found this review helpful.

May 27, 2007 by Pandora from Herndon, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[5]

• The hot tub was very nice, and the room was comfy.
• Breakfast was not included in the price of the room.

“The hotel was very nice, if a little hard to find. The pool would have been nice except for a group of very rude kids the hotel seemed to have no control over. Breakfast was very good, but not included in the price of the room.”

1 of 1 people found this review helpful.

May 22, 2007 by Homer from Yadkinville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Extremely clean, comfortably, well-kept up.
• It is difficult to find without detailed instructions.

“Class. A hotel all the way. Very clean, comfortable, and well-managed. Only problem at all is the location. It took me about 30 minutes to find it because you cannot see it from the main road at all. Once you get there, though, you should love it.”

May 17, 2007 by Robert from Carthage, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Easy to find and convenient to everything.
• For the 3 star rating I was expecting a larger room

“Hotel was nice. Beautiful lobby area. Pool and exercise room looked nice although I did not use. The room was decorated nicely but compared to other 3 stars I have stayed in, it was a bit small. Asked for a wake up call because we had an important meeting. Was assured we would be called. We were not! Woke up late and almost missed my meeting.”

May 17, 2007 by S from Sparks, NV
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• Very good staff.
• Guest washing machine were inoperable.

“Excellent choice for the quality yet budget conscience traveler.”

Apr 12, 2007 by Scott from East Northport, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• The rooms and facilities were impeccable.
• Housekeeping could have been better. One daytime desk-woman had a poor attitude.

“Excellent for families. Well kept, and well laid out. Suite was excellent with small children, as it allowed for closing the door once they were asleep, and enjoying conversations and TV. Similar to an apartment.”

Apr 9, 2007 by Randy from Murphy, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Good location.
• Up fit was bland but clean-room near elevator noisy.

“Basic hotel like every other middle tier hotel - a bit pricey for the up fit but clean and friendly helpful staff.”

Mar 29, 2007 by Leah C. from Greensboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Hotel very close to NC state and lots of shopping and restaurants.
• Staff was somewhat slow in responding to customer needs.

“Nice hotel in suburban area, room was nice and location great.”

Mar 26, 2007 by Lisa from Ormond Beach, FL
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[9]

• Complimentary internet use.
• Inability to change rooms to one with a larger bed.

“We were "placed" in a smoking room with 2 double beds (and we are a couple - so needless to say the space was very small. The staff "claimed" that they could not even throw in the "breakfast buffet" complimentary for us. ”

Mar 26, 2007 by Marta from Ocean Isle Beach, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• .very clean, staff helpful, nice room, nice bed.
• No outdoor seating.

“Overall enjoyable. Would like breakfast included in price for convenience.”

Mar 21, 2007 by Vicki from Santee, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very pleasant staff and upgrade to design of hotel.
• It was just not in the same category as other 3 star hotels. It was nice, just not up to a 3 star.

“Hotel has recently been re-decorated. We got put in a room but the elevator, which was noisy. Bed was comfortable, hate down pillows though. Not really close to either place we were going, had to take cabs everywhere we went.”

Mar 8, 2007 by Maria from Houston, TX
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[10]

• There was a refrigerator, a microwave, a table and a couch.
• It was very noisy, with kids running everywhere and banging doors at all hours.

“It is a nice hotel, but they should put children and people attending weddings in the lower floors ao they wouldn't disturb anybody, and put business people in the higher floors so they could enjoy a peaceful evening and sleep through the whole night.”

Feb 14, 2007 by Robert from Hendersonville, NC
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[6]

• Nothing at all.
• Not very clean.

“Trash not emptied from trash cans no coffee packs in room poor attention to basic expected services would not recommend to anyone, at any price level no reason this is considered a 3 star hotel!”

Feb 8, 2007 by Teresa from Roanoke Rapids, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel was not far from a great shopping area but far enough away for privacy.
• There are no negative things to say about this hotel that I experienced.

“This hotel was very clean. It had a welcoming atmosphere. Being a cold night when we arrived, there was a fire in the fireplace. The staff was very cordial. The room was clean and spacious. I would definitely stay there again.”

Jan 31, 2007 by Mark from Greenville, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quiet location. Nice sized suite.
• Restaurant small, not very private.

“Hotel was remodeling common areas and guest rooms as of January 2007, but we saw very little evidence of that - meaning it didn't disrupt our stay at all. Enjoyed our two-night stay. We were in a true suite - as in having a bedroom separated by the bathroom and "living" area separated by a door. Staff was very friendly. We requested a change from one king to two double beds, which was done cheerfully. Food was good - ate one dinner in the restaurant and room service for one breakfast. Restaurant is small and too open to the common areas, and not very private. Service was excellent though.”

Jan 30, 2007 by Will from Snow Hill, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Big comfortable bed and friendly staff.
• Refrigerator wasn't running.

“This was a great hotel to stay at and very clean. Great staff. Close to eating joints.”

Jan 23, 2007 by Wendell from Matthews, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff. The bed.
• Can't recall anything.

“Very decent 2.5-3 star hotel in carry. Not a luxury hotel, but a very nice moderate place to stay. Very good staff.”

Jan 9, 2007 by Mupopa from Redmond, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent internet connection, excellent TV in lobby.
• Poor TV reception in room.

“I have stayed at this same hotel before. The staff is very professional and courteous. The morning breakfast (fruit, vet) was excellent, but the eggs, sausage, ex. poor.”

Nov 22, 2006 by Joe. from Ellsworth, ME
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[4]

• Nothing.
• Security was poor, shower had very low water pressure.

“The room was of low quality, the shower had very low water pressure, and the price wasn't that good. I was given a key to a room that was occupied, it was a total let down. ”

Aug 28, 2006 by Janet from Houston, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[6]

• The hotel was fairly well situated.
• The hotel was hot.

“During my stay in Cary, all restaurants were closed due to an e-coli bacteria scare. ”

0 of 1 people found this review helpful.

Aug 25, 2006 by Ginger from Swansboro, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Very convenient to the mall, movie theater, etc. So my teenage children could walk to these places while I was in meetings.
• The hotel internet was not working which was a huge problem. I chose this hotel because it stated it had internet service.

“Overall the experience was good. There were a few problems. No internet being the biggest. I understand this is not something under the control of the hotel but I believe they need to have a better service arrangement with their internet provider. Having the internet down for more then 24 hours is unacceptable for business travelers. Also there was a problem with the water in the city where the hotel was located. I felt the hotel did a very good job of keeping guests informed of what was going on and providing us with bottled water to drink.”

Aug 9, 2006 by Duckie from Silver Spring, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Rooms were very clean and spacious.
• Wait time for check in (not until 4 pm).

“Rooms are clean and spacious with free internet. Just had to wait until 4pm to checking was a downer.”

Aug 2, 2006 by Steve from Herndon, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly front desk staff, extremely helpful.
• None.

“Good location, clean and spacious room. Very warm and friendly front desk clerk.”

Jun 16, 2006 by Daniel from Decatur, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Small rooms.

“Overall, good, id stay there again.”

Mar 25, 2006 by Selisa from Raleigh, NC
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[9]

• It appeared to be well maintained and was clean.
• The restaurant only serves cold cuts on Sunday nights.

“Nice clean hotel with friendly staff. At times it is poor staffing in the early morning hours at the front desk. However overall it was a positive experience.”

Feb 23, 2006 by Alan from Westborough, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean room, high-speed Internet, rich appearance.
• Heat and A/c units are much too loud and dry out the air.

“Nice hotel, near the major roadways, very friendly front-desk staff, reasonably priced breakfast, nice bed and upgraded linens, premium-grade soaps and shampoo, high-speed Internet, not wireless, plenty of accessible electrical outlets, and nice big sitting area in lobby suitable for business meeting. On the downside, the bar was a joke and the heat and A/c units that are in each room are too loud and they dry out the room air.”

Feb 22, 2006 by Jane from Ormond Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Attractive hotel, friendly staff, very clean, great location.
• No complementary breakfast. Did have coffee, though, and a full service restaurant.

“This Holiday Inn was far superior to other Holiday Inns I have visited. A very attractive property, it was clean with a friendly staff. Fun indoor pool, also. The only thing lacking is the complementary breakfast that many similar chains offer.”

Jan 18, 2006 by Paul from Fort Bragg, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great location, clean and great price for value. The hotel was decorated very nice.
• It was great for what we expected and wanted.

“This is a great hotel, close to mall and good food. The hotel is decorated very nicely, and has a wonderful staff. Our room was very clean, and decorated very nice. The only thing I thought was a slight problem, the walls seem a little thin, you could hear water running in other rooms. Great place to stay in Cary!”

Dec 27, 2005 by Kay from Wilmington, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• Fireplace and free coffee kiosk in lobby.
• Poor quality of food from room service, whirlpool out of order.

“This hotel is not a bad place to stay near RDU. Room service is open until 11 pm Fireplace and coffee kiosk in lobby. Indoor pool. No airport shuttle, and whirlpool was out of order in December. Desk clerk didn't try to find a king sized bed when requested. Just said no.”

Dec 2, 2005 by Tom from Port Saint Lucie, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[4] • Location:[8]

• Convenient location, plenty of restaurants nearby, shopping too.
• When I checked in the desk staff was more interested in talking with a friend rather than doing their job.

“Good solid Holiday Inn experience. Nothing special, no surprises, a good value for the money.”

1 of 1 people found this review helpful.