User Reviews for Hampton Inn Raleigh/Cary

Research User Reviews for Hampton Inn Raleigh/Cary (1-20 of 44)

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Feb 19, 2009 by Eldridge from Inglis,FL
Overall Rating: 10

• Staff were very friendly and met every request.

“Clean, comfortable, pleasant staff, quiet and nice breakfast.”

Aug 18, 2008 by Tressie from Charlotte, NC
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[5]

• The bedding was incredible for the price.
• The halls and common areas were a little sub par.

“I was very pleasantly surprised by how comfortable the room was in this price ranger. A flat screen plasma TV, easy Wife and exceptional bedding were a steal. The water pressure and toiletries were also solid for this level. The breakfast is better than your standard cold continental and the trays and convenience cups were a nice touch - you could take a full tray up to your room with no hassle.”

Aug 2, 2008 by Toiriste from Winterville, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Price, location, compute accessible, fitness center.
• One king bed and had trouble getting non smoking.

“I liked this hotel. Hotel was excellent and appropriate for my needs.”

Jun 16, 2008 by Tena from Monroe, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The hotel staff was excellent.
• The room was small.

“The hotel amenities were great. The hotel staff was helpful and friendly.”

Apr 6, 2008 by Diana from Wilmington, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• At the front desk were very helpful and accommodating, did everything they could to make us comfortable.

“This hotel was great. Does not serve the needs of a family.”

Mar 20, 2008 by Lesa G. from Hamlet, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• How close it was to the area we were visiting.

“The hotel is good, and I got it at a great price. They are unwilling to accommodate guests with a non-smoking room, even when we explained that our son has asthma.”

Dec 18, 2007 by Ron from Charlotte, NC
Overall Rating: 2
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location.
• I requested non smoking and received smoking. Heater rattled badly.

“The staff was friendly, but the room was smoking and I didn't realize until the evening when I was settled in. I had requested non smoking. Very disappointing as I don't smoke and the bed smelled awful. Also, when turning up the heat the fan rattled extremely loud.”

Dec 11, 2007 by Teresa from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, great breakfast choices, cleans.
• Everything was great. No complaints.

“Excellent location. Friendly and helpful staff. Good breakfast choices. Clean room with useful products. We will stay again when we're in Raleigh.”

Nov 14, 2007 by Dedra from Easton, MO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great pillows and bed(s) bedding. Consistent quality.
• Microwavable breakfast item (1 option) wasnt too great.

“I like Hampton inns and this was perfect for what I needed! Great experience.”

Nov 4, 2007 by Jan
Overall Rating: 9

• Room was very good size.

“The room was a good size. The breakfast selection was broad. The staff was friendly. Hotel located close to expressway.”

Oct 24, 2007 by Detra from Winston Salem, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Our room was wonderful.
• We liked everything.

“Hotel cleans, even w/ construction in parts of the hotel. The room we had was clean and extremely comfortable.”

Aug 2, 2007 by Jerry from Bethel, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff was very professional and friendly.
• Can not think of anything

“We were very please with this hotel. Would return.”

Jul 11, 2007 by Marcie from Goldsboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel staff was friendly and accommodating. The breakfast selection and area was cordial and well maintained.
• Only one agent available for check in with several people in line.

“This hotel is located in a quiet location adjacent to several restaurants and close to shopping and other attractions. Perfect for business, family, or romantic traveling.”

Jul 3, 2007 by Rachel from Wilmington, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was Amazingly friendly & professional!
• I just can't think of anything negative-that says a lot coming from me.

“From the smiling/professional staff at the front desk right down to the most comfortable beds ever. I can't wait to stay there again! Very tidy/clean spaces with nice, warm decor!”

Jun 28, 2007 by Theresa from Bloomingdale, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The bed was so comfortable and breakfast was great.
• No roll away bed available either night.

“Fantastic place to stay. I will definitely go this route again.”

Jun 18, 2007 by Dawn from Orlando, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• It was pet friendly.
• There was no room service.

“This hotel was very nice clean, quiet, and a very friendly staff.”

Mar 27, 2007 by Steve from Salisbury, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean and orderly.
• Nothing. Really good experience.

“It was much better than I expected. The nicest motel experience in quite a while.”

Mar 20, 2007 by Juan from Columbia, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best customer service ever.

“Great place to stay. From the first moment to the last one people were so nice and friendly. My daughter got fever and the people from the reception were calling me to ask about her. The free continental breakfast is awesome with many options. Honestly the best hotel to stay if you go to Cary.”

Feb 22, 2007 by Beatrice from Apex, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were great the hotel staff was very helpful and the room was very nice it was in a quite neigfhborhood.
• Nothing everything was great.

“The beds over exceeded my expectations in comfort.”

Oct 4, 2006 by Fg from Raleigh, NC
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great breakfast.
• No fitness room.

“VERY convenient location to most of Cary, Apex, Raleigh, adjacent to full service food, hospital, and walk able to 2 shopping areas.”

Aug 23, 2006 by Brian from Jeannette, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The beds!
• The toilet was off balance.

“Everything was phenomenal and will stay at another Hampton Inn.”

Aug 10, 2006 by Marcus from Cary, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Excellent location & free breakfast.
• N/A.

“Excellent staff.”

Jul 24, 2006 by Doug from Fort Mill, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• It was in an excellent location, and very clean, and had one of the best continental breakfasts I have seen.
• I could not find anything that I did not like.

“This was rated as a 2 star property but could be a 3 star. The staff was very efficient and friendly. They even staffed the continental breakfast and handled it like fine restaurant waitresses.”

Jun 14, 2006 by Barnett from Cary, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• It is clean, a good location and friendly.
• Some staff were new and were not able to resolve some issues.

“Overall it was a good experience. It is clean and the service adequate. It is in a good location with access to most major roads nearby. There are restaurants in walking distance.”

Apr 18, 2006 by Donna from Ronkonkoma, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice, clean and friendly.
• More structured and set up for the business man.

“This hotel was great like I said very friendly, clean, pleasant and great location. I would stay there again. Only this time during the pool schedule because I have the kids. This is not a vacation hotel for families. we were doing business and took the kids with us if we were to book a hotel for a family vacation I would not want to book this hotel, only because there is no food, place for kids to play but I felt it was perfect for a business trip. ”

Apr 12, 2006 by Darvin from Greenville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean with good mattress and good breakfast bar.
• Maid left door open one day.

“Over all nice place to stay.”

Apr 5, 2006 by Patrick from Tonawanda, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The complimentary breakfast was excellent.
• My room was only cleaned once during my seven-night stay.

“Definitely a nice hotel in a very nice, safe location. I would strongly consider staying there again if I returned the Cary area.”

Mar 16, 2006 by Jim from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This is a very clean and modern hotel.
• It was a little bit off the beaten path and hard to find.

“I was very pleased with the friendly staff and the cleanliness of the facility. It suited my needs perfectly.”

Mar 11, 2006 by Martha from Fort Wright, KY
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[3]

• It was clean.
• They did not know the answers to my questions.

“First, this motel did not have any microwaves or refrigerators in their room for people staying for an extended stay. Second, I was told that my debit card was charged for a hold of $25 dollars when in fact it had been charged $50. Third, I had been told that the local calling area was everything in the 919 area code and that I would not be charged for calls in this area code. In fact, I was charged over $6 for a call. I would never recommend this hotel to anyone.”

1 of 1 people found this review helpful.

Feb 27, 2006 by James from Salisbury, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Pleasantly surprised by the hot breakfast.
• Directions might be easier to follow if you mention the Hospital and O'Charley's.

“We liked this Hampton Inn very much. Check in was a breeze and the room was great. Appreciated the ample well light parking.”

Dec 8, 2005 by Steve from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast and very clean.
• No fitness center on site.

“Great hotel great experience, breakfast was good fast and easy rooms were very clean and staff were very friendly, easy check in and out.”

Sep 28, 2005 by Paul from Pawleys Island, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, cleanliness, friendly staff, price.
• I was unable to get a room with 2 beds.

“This hotel was an excellent 2 star hotel. I would be happy to recommend it to anyone.”

Aug 30, 2005 by Tom from Clarksville, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[1] • Location:[7]

• Nice room and facilities
• Management is terrible

“The motel is very nice. Do not give them your credit card. They charged my credit card hundreds of dollars for 57.00 in charges. Get all prices in writing.”

Jun 29, 2005 by Matt from Winston-Salem, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convienient to shopping center, restaraunts
• We called and confirmed two double beds and initially received a single king sized bed. We had some difficulty in switching to another room.

“The hotel did not hold a room with two beds as we had requested. We were lucky in that another guest arrived at the desk and needed to switch to a room with a single bed.”

May 23, 2005 by Jennifer from Ypsilanti, MI
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[3]

• comfortable, near shopping
• far away from University, lots of construction in area

“Near the Medical Center & 20 miles from the Univ. of North Carolina (Chapel Hill). Its convenient to freeways and has ample food, retail shopping in the area (there is a Wal-Mart across the street). The facility was clean and breakfast was good, the staff was friendly. Overall, a good hotel for travelers, but not in particular for vacationers (you may want something closer to the "action").”

May 18, 2005 by Ellen C. from Charlotte, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Registration was very quick
• One full bed for two people! This is not industry standard!

“When I requested a cot the associated I spoke with was very curt, to the point of rudeness, in telling me that all their cots were in use and there were no other rooms available. When I said I had requested a double room, but we only had one full-size bed, he said that was all I had requested. I told him a standard double room has either two full beds or at least one queen bed. He argued with me and said they had no more cots or rooms available. He did NOT offer an opology!”

May 18, 2005 by Steve from Alexandria, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[9] • Location:[9]

• kind enough to switch us from the first room off the lobby to another floor
• scratchy sheets and towels

“Overall good but had a smelly smoking room and the linens were very itchy/scratchy for those who have sensitive skin.”

May 17, 2005 by Sara from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• convenient and offered breakfast
• directions given were not the clearest or closest. Bathroom did not have an exhaust fan. The air conditioner did not reach the bathroom either.

“We enjoyed staying at the Hampton Inn of Cary. It was clean and convenient to where we needed to be. The breakfast was plentiful and had a good selection.”

Mar 9, 2005 by Pam from Richmond, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[2] • Location:[7]

• The free highspeed internet, the house keeping staff and the breakfast were the best things at this location.

“I guess I really can't complain about the physical properties of this location. The front desk staff (white female) that was working the day I checked in was very unhelpful and unfriendly. The two men and other women that were there through out my stay were helpful and curtious. Unfortunately my first impression was the lasting impression. The stress she caused on my first day could have been resolved so easily had she taken the time.”

Feb 14, 2005 by Norman from Wilmington, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It is new and clean.
• They were out of coffee.

“New hotel. Very clean. Good location.”

Feb 12, 2005 by Robin from Somerset, VA
Overall Rating: 5
Cleanliness:[1] • Staff:[3] • Location:[9]

• It was close to where we needed to be.
• The room had not been cleaned very well. Used soap and food left.

“The appearance of the hotel was nice. The staff could had been more friendly and accomodating. The hotel room was not cleaned very well. Used soap was left in the tub. There was a danish left on the night stand. We were told that was the only non-smoking room left. We decided to stay because I would not have been able to stand a smoking room.”

Jan 23, 2005 by William from Tarboro, NC
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[8]

• It was close to the office I was doing business with.
• The staff was rude and asked us to leave before our discussed check out time.

“The overall stay was ok, the beds were hard, the staff was very very rude in my opinion. We discused a certain check out time with the front desk and they started calling the room and knocking on the door about two to three hours prior to our check out time. We were not impressed to say the least.”

Dec 6, 2004 by Robert S. from Columbus
Overall Rating: 9

“The Hampton Inn was a wonderful facility compared to other facilities where I've stayed that were supposed to be three and four stars. The staff was kind and courteous. It was a very pleasant stay.”

Nov 10, 2004 by
Overall Rating: 10

“It was a great choice!! Full service hotel conveniently located to where I needed to be. Thanks!!”