User Reviews for Sand Dunes Hotel

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Dec 2, 2005 by Gary from Charleston, SC
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[5]

• I really enjoyed walking on the beach.
• We were put on a floor where they were remodeling, and my room need to be redone also.

“If this hotel was completely remodeled it would be a nice place to stay. The room was rundown, and were put on a floor where they were remodeling.”

Dec 1, 2005 by Bill from Columbus, IN
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[8]

• Location.
• Condition.

“In poor repair. They are doing some work. Hammering started early (before 8 am) and continued late (after 9 pm). There was a lot of mold in the hotel. They tried to charge me additional taxes when I checked-in. They then said that it was for fees (phone and safe). ”

2 of 2 people found this review helpful.

Dec 1, 2005 by Mark from Pinopolis, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Ocean front location.
• Heating and air unit.

“Fine for what I needed.”

Nov 14, 2005 by Kathryn from Atlanta, GA
Overall Rating: 0
Cleanliness:[7] • Staff:[8] • Location:[8]

• View from Ocean Side Rooms; Microwave, Ref. and coffee maker in room.
• Internet cable outlet was inconvenient to the table. It would be nice to have a rectangular table that better served as a desk.

“Bathrooms are clean. The in room safe is a nice ammenity since a lap top will fit inside. Closets have double doors that open, so it is easy to access clothing and articles inside. There could be a better set up for using lap top computers for either business or pleasure.”

Oct 26, 2005 by Wanda from Richmond, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• This was a horrible experience. Terrible hotel.
• The rooms were filthy.

“It was a joke. Worst hotel I have ever been in.”

0 of 2 people found this review helpful.

Oct 26, 2005 by Kristie from Moore, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Excellent view of the ocean and beach.
• Called to confirm non smoking room, ended up with smoking room.

“Excellent view of ocean. Disappointed in our smoking room when confirmed with hotel to receive non smoking room although this is the cleanest smelling smoking room ever been in.”

Oct 13, 2005 by John from Greer, SC
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[9]

• The location was fantastic, very convenient to popular surroundings.
• Room was ok , bathroom was small and shower very cramped.

“I wasn't expecting a resort atmosphere but I felt better leaving the property for food and drinks.”

Oct 5, 2005 by Craig from Matthews, NC
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[8]

• Good food value at restaurant.
• Room was small and run down.

“Overall, this hotel was a good value for the money. The room was small and not in the best shape, but for the price it was perfectly acceptable. ”

Oct 5, 2005 by Christine from Heath, OH
Overall Rating: 1
Cleanliness:[6] • Staff:[3] • Location:[6]

• It was on the beach.
• They had nasty bugs that looked like roaches.

“The hotel was older, the food was alright, they had big nasty bugs that were in the hallways, the parking garage and eventually came into the room. They never seemed to vacuum the carpets and the water park was very child friendly.”

Oct 3, 2005 by Shawn from Suwanee, GA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[10]

• I liked the initial look and feel of this hotel.
• The hotel is in need of a renovation.

“I would also like to mention that finding roaches in middle of the night is not what I would expect from a three star hotel.”

Sep 29, 2005 by Wade from Charlotte, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Excellent hotel for this price!
• Lazy river closed a little early, but, hey, it's off season!

“Rode into town on the MS 150, so I was looking for a comfortable, clean place to relax. This place was it! The room was clean and comfortable, the view was amazing, and the lazy river was just what I needed. It's also close (within a few miles) of some very good restaurants. We went to Jimmy Buffet's place, and it was awesome.”

Sep 22, 2005 by Linda from Sevierville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Every one was very helpful, and very friendly. The rooms were clean, and it was on a nice part of the beach. Easy to find. I would recommend it .
• They did not have a phone book in the room, nor a TV guide.

“Overall it was a nice hotel, it was a good three star hotel.”

Sep 21, 2005 by Jamie from Canton, OH
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[8]

• Great location and nice water park.
• Poor service. No towels for pool. Rooms not cleaned every day.

“The Sand Dunes Resort is in a great location on the beach and offers guests a wonderful water park, though it is only open on weekends later in the season. The indoor pool and outdoor pool near the beach are not heated and need maintenance, as does the lazy river out back. There is no outdoor hot tub, and of the two indoor hot tubs, only one is kept hot.”

Sep 19, 2005 by John from Charlotte, NC
Overall Rating: 3
Cleanliness:[6] • Staff:[1] • Location:[7]

• It was next to the ocean.
• Old unfriendly staff a little racial.

“The lady at the check in was pretty unfriendly. The hotel needed some renovation. My wife had called the morning of our check out to see if we can check out one hour late, the check out staff said no, in a very rude tone then hung up the phone. The lazy river was very dirty and the new water park they had just built didn't open on weekdays, so it's useless for the weekday travelers. I wouldn't go back there again.”

Sep 13, 2005 by Mike from Uniontown, OH
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[5]

• Beachfront.
• Overall this place needs renovation, spring breakers have beat this place down over the years.

“3 stars, NO WAY!. I have stayed in single star hotels that are much better and cleaner then here. If you chose to stay here, make sure you call the Hotel and insist on a recently renovated room. If they can't do this cancel and book somewhere else. ”

Sep 13, 2005 by Glenn from Aspinwall, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing to like about this dump.
• Filthy, dirty, disgusting, rude staff, horrible service.

“A true dump and rated 3-star no less! I'll never stay here again.”

Sep 8, 2005 by Trisha from Hampstead, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[9]

• The pool and water park out front. Also, the kitchenette was nice which included dishes and pots/pans.
• Staff was okay not very knowledgable

“Pretty nice place with good accommadations! Great for families. It is a 3 star for Myrtle Beach.”

Aug 31, 2005 by Neung G. from Albany, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[7]

• Facilities of the old buildings were too poor. Below 2 star.

“(1) The old building and the new one are totally different. My first night in the old building was terrible. (2) Generally speaking, staffs of front desk were unkind. They should know that customers must be always treated as a king.”

Aug 31, 2005 by Houry from Manassas, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• cannot find anything that we liked about this hotel
• A very dirty hotel with a lot of rude staff.

“This was the worst hotel we've stayed in. It was DIRTY!!!Blood in elevators for our 1st 24 hrs, mold in the rooms,roaches in hallways, broken furniture, dirty sheets...We did not want to go to our room to relax.”

Aug 25, 2005 by Tanaz from Raleigh, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• great location, great view
• it took a long time for us to check in and out

“great place and we had a great view in our room. service was not good. they were people that were given rooms that were already occupied. but overall not bad. we had a great time.”

Aug 18, 2005 by William G. from Hopkins, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[5] • Location:[10]

• The room was awesome!!
• Check-in desk staff were extremely rude.

“Excellent hotel, ocean front with incredible views. The pools were in great shape and well maintained. The water park was way too crowded for me, but others seemed to enjoy them. I would recommended this hotel to my friends”

Aug 4, 2005 by Lawrence from Wilmington, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[10]

• On the beach
• Mold on the ceilings. not a 3star hotel. was at one point but not now.

“This was not a 3-star hotel as chosen.”

Jul 27, 2005 by Ali from Raleigh, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• It is nicely located near the ocean, and it's amenities are just for the family
• Since it's little overcrowded, hotel services are slow. But, if you have time, no worry.

“Overall, the hotel is above the average. I like it, if I have chance, I might think to stay at the Sand Dune's again.”

Jul 26, 2005 by Venetta from Hyattsville, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

“I Would recommend this property to my friends and family, for its loccation and waterpark.”

May 8, 2005 by C D. from Munising
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our whole experience with the Resort was great.

“It was everything that was showed on the internet and more. We were very pleased with our first family trip. Will stay there or any other Resorts they have.”

1 of 1 people found this review helpful.

Mar 8, 2005 by Kathryn from Atlanta, GA
Overall Rating: 3
Cleanliness:[6] • Staff:[7] • Location:[8]

• Ocean Views were wonderful
• Corridor Carpet was in bad condition

“The hotel room did not easily accommodate using a lap top computer. There should at least be telephone sets with data ports.”

Mar 2, 2005 by Lisa from Richlands, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• We absolutely loved the indoor pool and hot tubs! The ocean view was very nice.
• We did not like that there was only one way in and out of the parking garage, very confusing and could be dangerous.

“The Sand Dunes Resort was not what my family and I expected for the price, it was much better! The parking garage was nice to keep our car out of the weather.Upon arrival check in was very fast, convenient and friendly. Our room was clean and very comfortable. We enjoyed the indoor pool and hot tubs as the weather did not permit us to use the outdoor pool. We would definately return in the warmer weather to enjoy the outdoor pool. We enjoyed that there was a restaraunt in the hotel and it was open very late. The location couldn't of been better for attractions and shopping. We were within minutes of everything we'd come to see. Thank you Sand Dunes Resort for giving us such a pleasurable stay in Myrtle Beach!”

Feb 26, 2005 by Jim from Fayetteville, NC
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[9]

• good maid service
• 2 Bad Elect Outlets above sinks,slow bath drain water ankle deep while showering,air vent loose on ceiling

“Very good price for our 2-night stay I think they are working on up-dating as the workers woke us up at 0710am refribing the floors above and below us. Really didn"t loose that much sleep.”

Feb 23, 2005 by Susan from Apex, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• great view, good parking
• paint flaking off ceiling, sliding door difficult to secure

“We were only there for 1 night and it served its purpose--a place to sleep. since it's Feb., not a good time to judge the facilities.”

Feb 21, 2005 by Jacqueline from Middletown, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[10]

• Location
• Room had strange odor.

“Great convenient location. Friendly staff.Overall good experience, for my price.”

Feb 20, 2005 by Jeffrey from Skyland, NC
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[8]

• I like the health club facilities/
• There was no ice available in the ice machines, and the washing machines were not working.

“Once a really nice property, this hotel has been allowed to go down in quality. Lobby and rooms are in need to paint and repair. The hotel staff while not rude are not very friendly.”

Feb 19, 2005 by Adele from Greer, SC
Overall Rating: 1
Cleanliness:[5] • Staff:[5] • Location:[3]

• Birds In The Lobby
• No Ice or Bell Boys

“When we checked in there was no bell boy or cart for us to get our bags to the room. Ice was only located on 4 floors and they were all out and we were told that they were scared it would FREEZE!!!”

Feb 17, 2005 by Anna from Morrisville, NC
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[9]

• Nice lobby
• No hot water in sinks, water problem in general. No service from concierge.

“Nice looking from the road. Is rated a 3 star hotel, but I've stayed in 2 stars that are cleaner with a friendlier staff. Had no hot water in the sinks. Called concierge for phone number of a local restaurant. Was told they'd look it up and call back. Finally resulted to calling 411 ourselves. For showers, the choice was burning hot water or freezing cold. Called front desk and was offered to switch to another room-at 10 am on the morning we were checking out. Asked for a complimentary breakfast instead and was told they didn't comp meals and there was nothing that they could do for our problems. When checking out we were told by manager that we didn't wait long enough for hot water to get to the rooms, but we waited so long that the sink was near overflowing. ”

Feb 15, 2005 by Matt from Lugoff, SC
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[9]

• The amenities were great - indoor pool, etc.
• Rooms were old - needed work - leak in pipes had carpet wet - leaky commode - cable tv out - had to move to 3 different rooms

“Sand Dunes has lots of promise and style, but they need to upgrade the quality of their rooms. We finally got a pretty nice room on our third try. But still the cable tv was out for several hours and I kept having to take the lid off the commode because it leaked. ”

Feb 6, 2005 by Al from Bristol, TN
Overall Rating: 1
Cleanliness:[4] • Staff:[10] • Location:[10]

• Location excellent-on ocean
• Sub par on cleanliness, room not maintained(fixtures) no hi-speed internet,

“Excellent location & view of ocean, not business traveler friendly, some electrical connections pulled loose from wall. Not as clean as a three star rating room should be. Typical family ocean view hotel on the beach at Myrtle Beach. Resturant and bar good. Staff very friendly and helpful.”

Feb 4, 2005 by Mike from Durham, NC
Overall Rating: 10
Cleanliness:[6] • Staff:[2] • Location:[10]

• nice location room looking over location
• staff was very unknowledgable

“got dealt with like a tourist who was lucky to be staying there
Beautiful location though”

1 of 1 people found this review helpful.

Feb 1, 2005 by Jon from Rock Hill, SC
Overall Rating: 4
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location
• 1st room smelled-small TVs-Decor dated

“Good location in Myrtle Beach with an accommodating staff. Rooms need some attention. Could be a little better with the details, i.e. no pen for pad, remote didn't work properly, small TV, no book about hotel facilities and local info.”

Jan 30, 2005 by Cheryl from Johns Island, SC
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[9]

• The sheets in my room had MAJOR stains on it.

“Very dirty hotel, good location, but dirty. my sheets had stains on them, i requested them change them, and instead they put just a new bedspread on the bed.”

Jan 26, 2005 by Aundry from Linwood, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The view from the balcony

“The hotel was in a wonderful setting; lush green grass on the front lawn, beautifully landscaped with a magnificent view. The spacious room was very comfortable and the fridge and microwave was a nice extra.”

Jan 24, 2005 by Gerald from Russellville, MO
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[10]

• It was right on the beach
• It looked like it could use a little repair work, especially in the indoor pool area. Also, need to use fitted sheets for beds.

“Good view of the ocean. Right on the beach. Was overall pleased.”

Jan 19, 2005 by Tom from Anderson, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean, had several nice bars, and a great breakfast buffet in the morning
• All rooms led to outdoors.

“For a beach hotel, it was very nice. They had all the extras you would expect.”

Jan 19, 2005 by Alain P. from Raleigh, NC
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[7]

• Pretty big room. Clean hotel.
• Indoor pool in poor condition: mold on the ceiling, sauna did not work. ladies's showers did not work

“The hotel was ok but I would not rate it 3 stars. On the good side: the room was pretty big and the hotel was clean. On the bad side: there was no exercice room, the indoor pool was in poor condition with mold on the ceiling, the sauna was out of order and the ladies's showers did not work.”

Jan 14, 2005 by Becky from Blaine, WA
Overall Rating: 1
Cleanliness:[5] • Staff:[7] • Location:[8]

• Location
• Quality

“We were very disappointed in the standard of the hotel. I believe we had asked for a 3 star rated room. If it was a 1, I would have been surprised! It did not meet my expectations and I was not only disappointed, but uncomfortable.”

1 of 1 people found this review helpful.

Dec 1, 2004 by Thomas M. from N. Charleston
Overall Rating: 3

“This was not a three star hotel. Our room though directly overlooking the ocean was old and worn. Rust on stove. Mice running around dining room. Concierge were ill trained or prepared. We and another couple tried making reservations only to be kept waiting while they fumbled through it.”