User Reviews for Courtyard by Research Triangle Park, Durham | MyTravelGuide.com


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User Reviews for Courtyard by Research Triangle Park

Research 33 user reviews for Courtyard by Research Triangle Park.

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301 Residence Inn Blvd, Durham, NC

Research User Reviews for Courtyard by Research Triangle Park (1-20 of 33)

Average User Rating: 8.5
User Rating Score:8.5
Cleanliness:[9.0] • Staff:[9.0] • Location:[8.0]
Based on 142 user ratings
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Oct 30, 2008 by Michael
Overall Rating: 9 User Rating Score: 9

  • Every encounter with staff proved them all to be very courteous and professional.
  • I had to go up to the next floor to get ice. A minor nuisance.

“Friendly, helpful, professional.”

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Aug 10, 2008 by Dan
Overall Rating: 8 User Rating Score: 8

  • I had to contact the front desk to have my room cleaned in late afternoon.

“Hotel Staff always acted busy and uncaring. I had to contact the front desk to have my room cleaned the second day later in the afternoon otherwise it would not have been serviced.”

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Apr 24, 2008 by Ursula from Saint Louis, MO
Overall Rating: 7 User Rating Score: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Great gym!
  • Old sheets/coverlet on beds, knobby, need to get new ones!

“This hotel is similar to a Red Roof Inn or other motel decent but nothing spectacular. Old furnishings in room, worn out bedding and a tiny bathroom.”

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Feb 6, 2008 by Tish from Midland, OH
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Staff was great and very responsive. Friendly and helpful.

“Excellent hotel for business or leisure travelers. Excellent value. Very clean with friendly, attentive staff. I will definitely stay here again.”

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Nov 20, 2007 by Michael from Lees Summit, MO
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Free parking.
  • Nothing to not like.

“The Courtyard is just as consistent as all Courtyards. You know what you are going to get and it is always clean and neat.”

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Nov 14, 2007 by David from Indian Trail, NC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice clean big rooms.
  • Youth soccer team was loud.

“Good hotel. Recommend.”

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Nov 13, 2007 by Cathy from Pinehurst, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great front staff.
  • Nothing.

“The two gentlemen at the front desk on Friday night November 9th were exceptionally kind and helpful. They should be commended.”

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Dec 19, 2006 by Kevin from Jacksonville, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very clean and like new appearance to everything.
  • No continental breakfast.

“The facility as a whole was very clean. I loved the new carpet in my room. I wish my stay would have been a little longer. I would have used the indoor gym and pool.”

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Sep 25, 2006 by Julie from Winston Salem, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The front desk staff is Extremely friendly and helpful.
  • Prefer complimentary breakfast vs. just coffee.

“Hotel is in excellent location right off the interstate, easily accessed. Front desk staff very friendly and helpful.”

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Sep 7, 2006 by James from Florence, SC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and friendly.
  • Nothing.

“Wonderful people, very friendly, nice clean rooms.”

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Aug 17, 2006 by Sean from Jacksonville, NC
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

  • It was clean location right off Interstate.
  • You had to pay for continental breakfast.

“It was nice easy to find.”

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Aug 2, 2006 by Tisha from Colorado Springs, CO
Overall Rating: 5 User Rating Score: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

  • Convenient location for the route we were driving.
  • It was shabby and worn - not what I expect from a Courtyard.

“It was worn and tattered around the edges, and the staff was business-like, but not particularly courteous. The smell and noise of the pool (and the wet bouncing inconsiderate children coming out of it) polluted a major passageway entrance we had to pass to get to our room. Very disappointing example compared to my usual experiences with this chain.”

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Jul 4, 2006 by Robyn from Carbondale, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very friendly staff.
  • Shower was terrible, water hot then cold.

“Very nice.”

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Apr 29, 2006 by Danita from Fayetteville, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

  • Very clean, neat and attractive.
  • Not convenient to my particular visit, but worth it.

“Excellent service, cleanliness and amenities.”

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Mar 22, 2006 by Hameed from Sayre, PA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Meets expectations, friendly staff.
  • Slow service at the breakfast.

“Overall very good and recommendable hotel.”

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Mar 11, 2006 by Amber from Franklin, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice, personable staff, provided coffee, tea and snacks daily.
  • Small bathroom.

“Enjoyed our stay, clean and comfortable indoor corridors made the hotel stay quiet and peaceful.”

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Feb 23, 2006 by Terri from Valrico, FL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The hotel was clean and the staff was very friendly and helpful.
  • One day the room was not cleaned but they tried to offer it to be, I told them I just needed coffee.

“When we needed something the staff was on it. Great staff.”

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Dec 29, 2005 by Rick from Cincinnati, OH
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Very friendly and helpful staff.
  • Would be nice to have a complimentary continental breakfast.

“Nice facility that is well situated for both leisure and business travel.”

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Dec 13, 2005 by A.J. from Ellicott City, MD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Decor and hot tub.
  • Small TV.

“Great hotel with pleasant staff. Clean, attractive rooms. Need bigger TV's in room.”

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Nov 10, 2005 by Wendy from Phoenix, AZ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Clean, secure, comfortable bedding.
  • n/a

“Great value - would recommend this property.”

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Nov 2, 2005 by Kim from Rahns, PA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

  • The internet access and printer in the lobby.
  • I had to pay for internet access in the room.

“Clean, good beds, nice friendly staff.”

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Oct 1, 2005 by Kenneth from Buies Creek, NC
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

  • Ground floor rooms had heavy drapes and extra security on windows.
  • One member of front desk staff took personal phone call while guests waited.

“Nice hotel. Other than the one front desk person who took a personal phone call while I waited, staff was acceptable. It was convenient that stuff from mini-grocery could be charged to room. Free internet access was nice. TV guide that was in room was out of date.”

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Aug 25, 2005 by Chidi from Laurel, MD
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • very clean and organized
  • outdated internet should be wireless access for hotel guests

“The hotel was very good and clean but did not provide some of the things I was used to a most marriotts I have been to like wireless internet connection, cheap TVs with no jacks little information”

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Aug 24, 2005 by Doris from Suitland, MD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

  • The breakfast was excellent.
  • No Room Service.

“Fast check-in, friendly staff, our boys loved the hotel pool.”

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Aug 9, 2005 by Bob
Overall Rating: 3 User Rating Score: 3

  • Very helpful staff.
  • Very difficult to find. No signs to indicate exit off I-40.

“I was moved to 4 rooms before we found one where the internet service was working. Hotel was not conveniently located. The other Marriott's in the area didn't even know where it was.”

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Aug 2, 2005 by Thomas from New Bern, NC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[6]

  • staff friendly and helpful
  • cost of breakfast

“hotel clean and efficient staff”

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Aug 2, 2005 by Wilhelm from Grand Rapids, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Hotel was clean and staff was very friendly
  • Nothing that I can think of.

“Was a nice place. Easy to find from interstate. Hotel was very clean and appealing. Hotel staff was very sincere and friendly. I would definietly stay here again.”

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May 21, 2005 by Brian from Madison, WI
Overall Rating: 4 User Rating Score: 4
Cleanliness:[6] • Staff:[6] • Location:[7]

  • comfortable bed
  • no in room refrigerator

“Some of the amenities at newer, cheaper hotel chains surpass those at Courtyard. The Courtyard has an undeserved reputation for higher quality.”

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May 2, 2005 by Natalie from Buda, TX
Overall Rating: 10 User Rating Score: 10
Staff:[10] • Location:[8]

  • We arrived at about 1:15 AM. The lady at the desk was VERY nice & VERY helpful.
  • Can't think of anything negative.

“Very pleasant stay. Thanks!”

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Apr 18, 2005 by David from New York, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

  • very clean with friendly service.
  • It is located on the outskirts of the research triangle

“The staff was very welcoming and friendly. The hotel was clean and I encountered no problems while staying there. It is located off of a major highway with several convenient shopping centers and fast food locations within walking distance.”

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Mar 5, 2005 by Laura from Charlotte, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The Personnel and Location
  • Couldn't make a left turn at the main entrance of parking lot.

“It's a great great place to stay for a low price and a lot of value!”

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Sep 24, 2004 by Ernest C. from Atlanta
Overall Rating: 9 User Rating Score: 9

“The Residence Marriott at Research Triangle, Durham, NC, was a very nice facility. My wife and I arrived at 1:30am from a late flight to Raleigh/Durham AP. We requested (1.5 months earlier) a King size bed and a non smoking room. Upon check-in, we were told we would get a smoker's room with two double beds (not Queen or King).”

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Sep 22, 2004 by Cassandra W. from Hampstead
Overall Rating: 8 User Rating Score: 8

“The Courtyard was an excellent value. My only disappointment was not having a complementary breakfast.”

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1-20 of 33
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