User Reviews for Marriott Durham Civic Center

Research User Reviews for Marriott Durham Civic Center (1-20 of 231)

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Aug 24, 2008 by Eduardo from Davie, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff was very friendly and attentive.
• Parking a bit difficult but available.

“The hotel is located near restaurants and university, very convenient to visits to the campus.”

Aug 21, 2008 by Lisa from Bellerose, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Loved the beds and room very comfortable.
• Parking is 2 blocks away dark and dangerous late at night.

“Beautiful facilities, very comfortable beds flat screen TV, food is good close to many venues but parking is in unsafe late at night.”

Aug 19, 2008 by Anne from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Attractive room.
• Wish it were closer to Chapel Hill.

“Very nice room.”

Aug 16, 2008 by Elaine from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The room was very nice, bedding was exquisite and bathroom had very upscale fixtures/countertop/etc.
• The parking was inconvenient, breakfast was expensive.

“I really was happy with the price point of the hotel, it was clean, very well-furnished, friendly, very clean and comfortable. It was an upscale room with lush bedding and bath.”

Aug 12, 2008 by Tim from Indian Trail, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Very friendly staff and very modern rooms.
• Too far from the highway.

“Very nice modern well maintained hotel. Flat screen TV in a comfortable clean well maintained room. The staff was attentive and helped make a 2 year old laugh when he was crying. Good for all travelers. It is in the center of Durham a few miles from I-85 and I-40 but that is all I could worry about. Very nice stay.”

Aug 5, 2008 by Roger from Portsmouth, OH
Overall Rating: 1
Cleanliness:[6] • Staff:[6] • Location:[1]

• Free parking, free wireless internet, but everything smelled like mold.
• Stinky, noisy, expensive, no free breakfast, banging, poor ventilation.

“I was in town for training, and my wife spent the day in the room and said they were banging all day long and woke her up every morning at 9:30-10am. I also did not get to sleep at a decent hour because of all the noisy people in the hall at night or other rooms cause the walls seem to be made of paper. The doors also would not open and close easy so there was a lot of banging when people went in and out of their rooms. I even saw one person turning the knob and hitting his door with his shoulder in order to get it open.”

Jul 18, 2008 by Pat from Rutland, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff, rooms were very nice, quiet, clean, comfortable.
• Nothing.

“Would stay here again, and would recommend it to others.”

Jun 9, 2008 by Doris from Wakefield, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly hotel staff with safe environment to stay.
• They were working on the road in front of parking lot & could not park till after 10 pm.

“Marriott Civic Center is a clean, neat and welcoming hotel to stay in for both pleasure and business. The best thing about this hotel is the extremely comfortable bedding. I slept like a baby. Hotel staff will attempt to fulfill all request of the guest.”

May 28, 2008 by Felice E. from Silver Springs, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very good customer service.
• Refrigerator requested was old and dusty.

“Convenient too much of Durham area. Courteous staff. Comfortable and clean rooms.”

May 26, 2008 by June from Pittsburg, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Proximity to city center meant easy access to all major features.

“Great, courteous staff, welcoming lemonade, right in the heart of historic Downtown area and city civic center provided access to all major features including dining, historic and geographic features. Walk to coffee shops.”

May 16, 2008 by Kathy from Lower Gwynedd, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Fresh fruit in the lobby, very friendly check-in staff.
• Parking is inconvenient.

“If you can't stay in Chapel Hill but want a lovely hotel nearby, the Marriott Convention Center in Durham is a fine place to bed down. Don't count on fine dining nearby, but you'll get a good night's sleep.”

May 15, 2008 by Alice from Groningen NL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good quality of building and rooms.
• Windows could not be opened (as usual with this hotels).

“Its a Marriott. Rooms are well maintained, comfortable and clean. Staff is good. situated very well for visiting the Carolina theatre. Free parking. Great value for the price.”

May 14, 2008 by Robert from Philadelphia, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Quiet, clean room.
• Internet did not work. TV remote forced review of pay channels before getting to free network.

“The hotel is conveniently located near the Durham art and cultural centers. There is adequate parking. The lobby is awkwardly laid out. The restaurant is mediocre at best. The rooms are pleasant, clean, and sound proof. Internet access is sketchy and staff is not skilled in resolving problems with it. Quite adequate for an overnight or multi-day stay. A bit pricey for what it offers.”

Apr 30, 2008 by Holly from Liverpool, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The dcor.
• Not enough small pillows, no continental breakfast.

“The location was nice, service was good, and decor was pleasant. We were pleased.”

Apr 27, 2008 by Junie from Pound Ridge, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bellmen and front desk staff were friendly, efficient, and professional. Really appreciated after a long day of traveling.
• We had a wonderful two evenings here.

“The hotel is conveniently located. The housekeeper did extra special little things to give our room the personal touch, like lining up my hair combs. Loved that! The bellman named Brian (I believe) went beyond the realm of all expectations with his welcoming smile and helpfulness.”

Apr 22, 2008 by Edward from Greensboro, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice Location, affordable, nice room.
• Vending machines unsatisfactory, demanding exact change, unstocked. Woken early by knocking despite privacy card.

“It's a nice place in a good location Downtown Durham with good views. Very clean with helpful staff.”

Apr 18, 2008 by Blair from Clear Lake, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Location, Location, Location.
• The maid barging into the room 5 minutes after we entered.

“Overall, I was happy with my stay. It worked out perfect for the Durham Bulls baseball game and the airport the next morning.”

Apr 14, 2008 by Anthony from Conyers, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice. Better than expected.
• None.

“Very clean and comfortable. Wish I could have stayed longer. Very nice staff. Excellent hotel.”

Apr 13, 2008 by Kathy from Essex, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very comfortable room and great restaurant/bar.
• Parking is across the street in a small lot. Valet parking was preferred.

“Very comfortable hotel. Rooms were very spacious and hotel staff were extremely friendly and helpful.”

Apr 6, 2008 by Kevin from Ridgeway, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The venue where I was attending a concert was accessible from the hotel without having to walk outside.
• The bartender needed some help with handling all the customers by himself in addition to serving food orders.

“Great hotel.”

Apr 4, 2008 by Rick from Chippewa Falls, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms had been updated and were very nice.
• Prices in the bar were too high.

“We are pleasure travelers and do not travel more than 3 times a year. The hotel staff we encountered was some of the best we have ever had. So friendly and very accommodating. Would definitely recommend this hotel to a friend.”

Apr 2, 2008 by David from Greensboro, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very inviting. I could also hook my I-Pod up to the television and enjoy my music.
• The fact that I tell the bellhop that I don't need help and he insists that he "lend a hand."

“The hotel is very nice and very accommodating. I appreciate the opportunity to stay there every now and then because my wedding reception was held there and it brings back great memories!”

Apr 1, 2008 by Trudy from Iowa City, IA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The hotel is fairly convenient for access to Duke University.
• My room had apparently just been refurbished; because I was short some necessities.

“This hotel, located in Downtown Durham, is pretty much what you'd expect of a Marriott. It's nice, but the parking is across the street and not covered. I think my stay was anomalous, as I checked in late at night and got a room that was disability-friendly, which had apparently just been redone, since the fold-down seat in the shower still had a new tag on it. It's a pretty nice place but not in a very interesting area, as Downtown Durham is dead at night.”

Apr 1, 2008 by Bill from Elizabeth City, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Staff very accommodating, clean nice rooms.

“Very enjoyable stay. Would use this hotel again.”

Mar 19, 2008 by Tom from Mount Plesant, SC
Overall Rating: 0
Staff:[10] • Location:[10]

• Clean, bright.
• One elevator was out of order.

“Rooms were fresh, clean, and seemed new”

Mar 8, 2008 by Mary from Norfolk, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms, polite staff, wonderful visit!.
• Nothing. Loved everything!

“This Marriott exceeded our expectations. The rooms are newly renovated and were very clean. The staff was exceptional and extremely friendly from the minute we arrived. What a fantastic place to stay! We recommend it highly.”

Mar 5, 2008 by Lisa M. from Newnan, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• Wonderful beds and room.
• The parking is not good.

“Very nice, clean and attractive hotel. Poor parking.”

Mar 4, 2008 by Virginia from N. Chatham, MA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[5]

• Clean and friendly and helpful staff.
• Location in center of Durham, didn't feel safe.

“Hotel itself was lovely but location in center of Durham not so great for me as a single woman traveling alone. Also, a hassle getting in and out of the city.”

Mar 3, 2008 by Bridgett from Media, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff particularly accommodating.
• Air conditioning in room was not functioning on second night.

“Great staff, excellent location, updated rooms.”

Mar 3, 2008 by Loretta from Rocky Mount, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The hotel was very attractive with great amenities. It was also conveniently located. It also had a great restaurant.
• The hotel does not have adequate parking. I am disabled and would have had to park a distance from the hotel if I had not chosen valet parking.

“The Durham Marriot is a wonderful place to stay while traveling for business or pleasure. I would recommend this hotel to folks visiting the Durham area.”

Mar 2, 2008 by Jason from West Palm Beach, FL
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• It was convenient to my needs and the staff was very helpful.
• There wasn't much to do in the vicinity of the hotel.

“This hotel is as far as I know the only one in Downtown Durham, because I required lodging close to the Downtown area, this was an obvious choice. During my stay there was ongoing construction in the hotel. This affected me little, their guest laundry facilities were temporarily closed. The extremely helpful staff offered to drive me to the closest Laundromat.”

Feb 28, 2008 by Andy from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Everything but one thing.
• The guy at the front desk.

“The hotel was really nice, not that crowded and you get free wireless internet service. The room was clean. However, the guy at the front desk gave us a double saying they were out of all king size bed guestrooms when I requested for a king size bed. Knowing the hotel was not fully booked it was near empty), it really pissed me off. Staying at a double bed guestroom with my girlfriend was not pleasant at all. The room was on the second floor right next to the fitness gym, great. I believe the guy intentionally did that to screw me. So be careful when requesting for a room. all the other staffs were friendly.”

Feb 21, 2008 by Phil from Glen Cove, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[5]

• Wonderful staff everyone.
• Streets around hotel are empty on weekends. No people.

“The staff at this hotel was extremely friendly and helpful. The lobby and bar/restaurant areas were comfortable. Next to beautiful movie/concert theater. Great business hotel. On weekends, downtown area is deserted.”

Feb 19, 2008 by Terri from Clemmons, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The price.
• Parking location.

“Just redone and very friendly staff.”

Feb 17, 2008 by Amanda from Sugar Land, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• The staff was incredibly friendly and helpful.
• Construction woke me up.

“The hotel was clean and well-kept and the staff was great. This was the most positive hotel experience I've had with a staff. I took advantage of the free local shuttle, and all of the shuttle drivers were extremely accommodating and hospitable. There was some construction for renovations that woke me very early in the morning.”

Feb 12, 2008 by Frank from Ellicott City, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel was up-scale in all respects and the price was right.
• The TV did not work in our room. We arrived at 11PM and wanted to relax and watch TV but couldn't.

“Easy to get to. Clean and friendly staff. Everything seemed brand new. Bed was awesome.”

Feb 12, 2008 by Manuela from Rome IT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location, comfort, staff.
• Food.

“Comfortable, clean, well located with a very useful shuttle service within 5 miles from the hotel. High speed internet, cable TV, and a business office available 24h/day make the stay comfortable for each type of traveler.”

Jan 31, 2008 by Heather from Leland, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Bedding was really comfortable.
• Could not sleep well cause it was too hot in the room.

“My family and I will be traveling frequently to Durham over the next few months and we will stay here each time.”

Jan 31, 2008 by Fred from Charlotte, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great beds.
• Desk clerk could have been more helpful.

“Marriott's have the best beds!”

Jan 26, 2008 by Michele from Alexandria, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice staff.
• Old rooms with old carpet, wallpaper, and bathrooms.

“Very dated rooms that did not smell great. Very nice staff. We were told that they were redoing them. We enjoyed using the YMCA and going to the Carolina theater, which was attached.”

Jan 26, 2008 by D from Bluemont, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Comfortable room.
• Housekeeping.

“I stayed in room and called the next day that I left a phone charger plugged in to the wall. They said they never found it.”

Jan 24, 2008 by Scott from East Windsor, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service.
• Area nightlife.

“The hotel and staff were excellent.”

Jan 22, 2008 by Mark from Arden Hills, MN
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[9]

• TV technology was very well done.
• They were remodeling and the noise from above room.

“The hotel had very nice staff members-good breakfast and the technology in the rooms is first rate. Good beds and pillows.”

Jan 21, 2008 by Linda from Newport News, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[6]

• Inviting, warm, friendly, met our needs, restaurant on premises, very pleased.
• Location wasn't the best, but still liked the hotel, it was a police chase right in front while we were there.

“The staff, hotel, service, room were all great.”

Jan 10, 2008 by Angel Verdin from Asheville, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was extra friendly!
• Nothing

“Very nice hotel and staff was very friendly.”

Jan 4, 2008 by Bobby from Durham, NC
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[9]

• The privacy.
• We could not smoke, we didn't know that until we checked in.

“We liked the hotel, the only thing about it was that we couldn't smoke nowhere in the hotel. We had to go outside in the cold and if we knew that before we booked the room, we wouldn't have booked that hotel. It was a very bad incontinence having to go back and forth from the 6th floor, but other than that, we had a nice time.”

Dec 10, 2007 by Mark from Flowery Branch, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Comfortable bed flat screen TV.
• Location, rally nothing seemed to be walking distance.

“Really good for the money.”

Nov 30, 2007 by Jeill from Alpharetta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Rooms were extremely nice and upscale.
• None.

“Need a better bed, was not comfortable/hard. Overall my experience was positive.”

Nov 7, 2007 by Laurie from Fredericksburg, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Convenient to duke university, offers shuttle service.
• Free coffee was offered in the pm, but not in the am food at takeout bar overpriced and not so great.

“Good hotel for business and travel.”

Oct 10, 2007 by Lynn from High Point, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfortable beds.
• Not enough cable channels.

“Great value. Marriott is always a fine hotel.”