User Reviews for Courtyard by Marriott Fayetteville

Research User Reviews for Courtyard by Marriott Fayetteville (1-17 of 17)

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May 13, 2009 by Karen from Braselton,GA
Overall Rating: 8

• The location was close to mall and restaurants in area.
• No room service and buffet only for breakfast at 10.00 per person and dark parking lot with limited parking and did I mention dark.

“The rooms were clean but small. Micro/fridge were a plus. No room service buffet only for breakfast. Not everyone eats buffet. 3-stars usually offer rest on site and/or room service. Kids got hungry & wanted to order in not able to do so. Parking is limited to the dark back side of hotel. Key did not work and we were advised to enter from dark parking lot which we had no choice since parking was limited.”

Dec 7, 2008 by Al from Piqua,OH
Overall Rating: 10

• Friendly staff.
• No continental breakfast. Expensive breakfast buffet.

“Very nice hotel. Very comfortable beds. We would stay again. Staff was very polite and helpful.”

Jul 24, 2008 by Teri from Fort Worth, TX
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[8]

• Easy access.
• Housekeeping woke us up at 9 AM and never came back.

“They woke us up at 9am to clean our room. They never came back. On the 2nd evening we were locked out of the back entrance and had to walk to the front to get our key reprogrammed. The Internet service was wired and located right in front of the air conditioner. The person on the computer had to freeze in order for others to be comfortable. I won't stay there again ever.”

May 1, 2008 by Jackie from Durham, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Comfortable overall.
• Could use furniture upgrades.

“It was a decent hotel, I would stay again, no bells or whistles.”

Apr 17, 2008 by William from Greenville, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was clean and the staff was knowledgeable and nice.
• The room was tiny.

“Overall very accommodating, clean and professional. I liked the free coffee in the lobby 24/7 and the computers in lobby were a plus the room (king) was kind of tiny and the sofa was not so comfortable. Yet still, overall was nice.”

Apr 3, 2008 by Ron from Yardley, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[2]

• Clean.
• Too far from I-95.

“Good quality motel but too far from main highway, I-95.”

Mar 6, 2008 by Mike from Indianapolis, IN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[6]

• Price.
• Staff.

“The last stay in the Comfort Inn was much better. This time I found the staff to be less helpful, and somewhat rude.”

May 10, 2007 by Jim from Estill Springs, TN
Overall Rating: 3
Cleanliness:[8] • Staff:[5] • Location:[8]

• Clean.
• Internet access is terrible. Support is terrible as well. Paying for continental breakfast if a quality hotel is unwarranted.

“Hotel does not have wireless internet access. The cable access did not work. Support calls were greeted by "due to high volume of calls our support staff is busy. After three tries and 37 minutes in hold, support (apparently from India) had me climbing under the desk, removing power cables, etc. They either should have quality service that does not result in a high volume of calls or sufficient support personal to handle the traffic. Even economy hotels offer free continental breakfast. Paying for that at a 2 1/2 star hotel is unwarranted.”

Apr 11, 2007 by David from Fayetteville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Room was nice and staff was great.
• There may not be enough parking for the number of rooms in this hotel.

“The rooms are maintained nicely; the air conditioning/heating is controlled in each room individually; the staff was not only helpful but very cheerful and concerned about the customers. The overall environment was quiet, which was conducive to a peaceful and restful stay.”

Apr 4, 2007 by Bill from Chesapeake, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• They were not rude when they sent me away.
• False Advertising on the Web.

“When my family and I got there with our pet they told me "No Pets Allowed". I was expecting a nice hotel where I could bring my dog and instead I spent half of my day finding a new hotel myself.”

Mar 31, 2007 by Martin from Ormond Beach, FL
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[5]

• Not much I liked about this hotel.
• Lousy beds, rude staff, poor setup.

“I was aghast at the service received in this hotel. The beds were very uncomfortable, the hotel staff was rude and I would never recommend this hotel to anyone. ”

Sep 27, 2006 by Cynthia from Fresh Meadows, NY
Overall Rating: 4
Cleanliness:[8] • Location:[5]

• It was very clean and well furnished. Friendly staff.
• The pool was closed for the season and there was no indication of this on the web site.

“The hotel stay was pleasant, however, changed my room type for the second night and it caused major problems since the second night was booked for a cheaper room. Since I wanted to stay in the same room for the entire stay, the hotel was going to charge me for the upgrade for the second night. There were plenty of rooms available and they should have booked me for the same room type for both nights and therefore saved me a headache. The hotel expected me to check out, store my bags and then check back in 4 hours later. This is ridiculous.”

Jun 8, 2006 by Debbie from Portsmouth, NH
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[7]

• Friendly, accommodating staff. Room was clean.
• Ten miles off Rte 95.

“I thought the hotel was about $30 over priced for quality. Even though the hotel was located 10 miles off Rte 95 (which I found inconvenient) it was a short walk to several restaurants. I felt safe in the neighborhood and parking lot. Fitness center was basic but cardioid equipment in working order. Requests for a refrigerator must be made in advance. Room was clean, comfortable and quiet.”

1 of 1 people found this review helpful.

Apr 26, 2006 by Laurie from Charlotte, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, very friendly staff. Breakfast not included and no stock for a glass of wine or minibar.
• No stock of wine or beer or water in the frig at the desk.

“I would recommend the hotel as the staff we so kind and friendly. Rooms very clean.”

Sep 26, 2005 by Ronnie
Overall Rating: 9

• The location as it related to the places we were visiting.
• The towels were not in the best of condition.

“Overall, the friendly staff made up for any unit deficiencies.”

Aug 17, 2005 by Sue from Pembroke, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The premises overall were welcoming and inviting, especially the inside courtyard and pool area.
• We did not like the fact the housekeeping was not up to par, finding dirty linen from the previous hotel guests was a definite turn off.

“This hotel is very nice, but definitely overpriced for the area.”

Jan 12, 2005 by Haruyo from Marshalls Creek, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[3]

• The parking lot was slippery with ice.

“It was difficult to find the location.”