User Reviews for Comfort Inn Cross Creek

Research User Reviews for Comfort Inn Cross Creek (21-31 of 31)

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Jun 8, 2007 by Amanda from Portland, OR
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[10]

• The location.
• The staff was all very horrible.

“We checked into a dirty room and were not offered anything to fix that. The bathroom was previously used and it was disgusting. Hair used soap and used shampoo. When we called the front desk they were very uncooperative. It was pretty crappy that the only options we had was to get a refund and leave and not have anywhere to stay or to stay in a dirty room. That hotel was definitely not up to standard and staff didn't have very many helpful ideas... leave, not have a place to stay and get money or stay in your dirty room. Not very good customer service or good problems solvers.”

Jun 5, 2007 by Jennifer from Sullivan, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very nice helpful people, great rooms/breakfast, clean.
• Nothing, all was great!

“This hotel is wonderful and in a great location. Close and easy access to everything, but a very safe location. Excellent staff that is very hospitable, great breakfast very cleans rooms with wonderful service. Nice pool!”

Jun 1, 2007 by Paul from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Continental Breakfast; Free High Speed Internet; very Helpful Staff; nice accoutrement.
• Nothing that stood out.

“The hotel staff was wonderful. The ladies who were the maids were extremely helpful when we were looking for a park for a picnic, they even printed off a map with directions from the internet for us. Now, I have traveled for years and no where has anyone been nicer to me or my family than the hotel employees at Cross Creek; give them an A++++ and a hearty thank you.”

May 30, 2007 by Usman from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Best value for money.
• The lift made weird noises.

“After the horrible experience in the 3star Hilton, I was quite happy when I entered my room in comfort Inn. Comfort Inn is always going to be my first choice. Being even a 2star, it had a lot more facilities than the 3star.”

Apr 19, 2007 by Alicia from Yemassee, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location was great close to shopping and dining.
• Friendliness of some of the staff.

“I left some articles of clothing in my packing called 3 days in a row. Michael answered the phone and was not being cooperative. I finally got to speak to someone in housekeeping; they told me that Mike would be sending off the articles. I told him there was a credit card on file to send my clothes back; he told me there was not one. Then he had my address wrong so I am not sure if I will get them or not.”

Mar 28, 2007 by Charlie from Carmel, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, upscale for a 2.5 star.
• Far off 95 north but not too far out of the way.

“Was as nice as the holiday inn in st. Augustine.”

Feb 1, 2007 by Devon from Wilmington, NC
Overall Rating: 3
Cleanliness:[2] • Staff:[10] • Location:[10]

• Microwave and fridge.
• Roach in room, coffee package open and empty.

“I have stayed here several times and always loved it. This time was a great disappointment as far as the room. There was a roach crawling up the wall that I killed, the regular coffee pack was open and empty. Just felt as if the housekeeping had gone downhill.”

1 of 1 people found this review helpful.

Dec 31, 2006 by Bob from Germantown, MD
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[1]

• We hate it.
• Too far from i-95, after a long drive from Florida.

“It is a horrible place to go from i-95, about ten miles away from i95. We arrived there from Florida. I expected it to be near i-95. Why 10 miles away? Please remove it from your list. It is not worth to spend money for it. We do not feel safe there - people smoke and drink there. the last few hotels you gave us during our vacation are money times better than this. Get rid of this from your list.”

Oct 4, 2006 by Stan from Centreville, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good quality for the price. And location was convenient.
• Location was not the most convenient for me.

“NA”

Jul 7, 2006 by Timothy from Manassas Park, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Good location.
• A/C needs repair.

“Need a stronger wireless Internet signal. My laptop wireless connection could not pick up your signal without a loaner link-sys from the front desk. Pink mold on shower head (recommend brass shower heads). Exhaust fans needed in the bathrooms!”

May 28, 2006 by Beth from California, MD
Overall Rating: 4
Cleanliness:[4] • Staff:[3] • Location:[5]

• Location
• The staff was more concerned with chatting with family members loitering in the lobby than checking me in properly.

“I reserved a room with one king sized bed and got a room with two full beds and a blank look from the desk clerk when I asked her about the reservation. The clerk barely managed to break away from chatting with her stepfather to answer my questions or check us in properly. Must have a talk with William Shatter about who he shills for in the future.”