User Reviews for Homewood Suites by Hilton' Durham-Chapel Hill/I-40

Research User Reviews for Homewood Suites by Hilton' Durham-Chapel Hill/I-40 (21-40 of 82)

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Apr 23, 2008 by Lori from Church Road, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• I like the versatility of the rooms with a large group.
• Because we stayed 2 nights the maid service was not great for 2nd day.

“I have stayed at this hotel before and really like it. It is very centrally located to what I wanted to do and overall very clean. I didn't feel like the maid service was the best when remaking the room for 2nd day. Staff very friendly and accomodating, dinner and breakfast very good, and very easy check-in/out.”

Apr 7, 2008 by Brandy from Wilmington, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was accommodating and friendly. I could not believe the complimentary breakfast and welcome home meal that was served. Excellent.
• That there was only one vanity area and no other mirror to get ready in the a.m.

“Excellent. The service was above and beyond. They serve you two delicious complimentary meals (breakfast and dinner) and do not even ask for gratuities; unbelievable. Definitely the best value in town and worth more than a 2 & 1/2 star rating.”

Apr 6, 2008 by Shannon from Wilmore, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was close to a lot of my friends and places where I had meetings scheduled.
• Not much, but they were working on some wallpaper. But the staff was nice and apologized for the mess.

“This hotel was amazing. I certainly will consider staying at this hotel the next time I'm back in Chapel Hill.”

Mar 29, 2008 by Wesley from Powder Springs, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• One of the best free, hot breakfasts I've ever had at a hotel--good variety, taste, etc.
• Handicapped-accessible room is not really that accessible.

“The hotel far exceeded my expectations. Among the nice surprises: (1) it provides one of the best free, hot breakfasts I've ever had at a hotel--especially when it comes to variety (e.g., the available choices varied every morning I was there); (2) the room had a full-size refrigerator, as well as a counter/table designed so as to be useful for eating, working, or both. Also, everyone on staff showed a willingness to go out of their way to help with anything I needed. Highly recommended!”

Mar 26, 2008 by William from Rockville, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Price and eagerness to please at check in.
• HVAC constantly going on and off; tiny toilet close to the floor.

“Might not go back because of the toilet.”

Mar 24, 2008 by Carolyn from Wilmette, IL
Overall Rating: 5
Cleanliness:[5] • Staff:[3] • Location:[4]

• Very nice lobby.
• Never got a controller for the TV despite three requests.

“A very nice lobby and convenient having free breakfasts and dinners. Very bad service, takes a while for them to respond to requests and then never actually fixes what needs to be fixed.”

Mar 18, 2008 by Jackie from Dover, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• More room than expected and very comfortable! And complimentary popcorn!
• There could have been better lighting, but that's about it.

“The hotel was very clean, comfortable, and spacious. I would stay there anytime! Pretty good location - close to things and felt safe. I would have expected to pay 2 or 3 times as much as I did. Very good weekend! Sad to leave!”

Mar 18, 2008 by Lamont from Winterville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great price. Great features.
• Nothing.

“Best hotel experience I can remember. I am elated.”

Mar 11, 2008 by from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Suite style rooms.
• No vending, expensive snack bar i.e. 2 dollar kit Kat.

“Beautiful rooms and very comfortable. Don't plan on cheap vending machines for quick snacks though the snack bar includes 2 dollar cans and candy bars.”

Mar 10, 2008 by Gem from Southern Pines, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• The room.
• It was next to a Comfort Inn and the signage was confusing.

“Excellent.”

Feb 4, 2008 by Lori from Church Road, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Liked the suite with kitchen and separate bedroom.
• Did not like the fact there was no access to back rooms without going all the way to the front.

“This hotel was very nice, clean and people very friendly and helpful.”

Jan 20, 2008 by Justin from Searingtown, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Room was a suite, had a separate bedroom spacious but filthy.
• Dirty / staff was not helpful.

“I wouldn't recommend this hotel to anyone. Dirty and unkept under/poorly staffed.”

Jan 4, 2008 by Christopher from Natick, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great rooms, friendly staff, comfortable place.
• Nothing to complain about.

“This is one of the better hotels that I have stayed in. The staff was courteous and helpful, and if I did have any issues (if I wanted to change rooms, etc.) they were resolved immediately. They even had complimentary dinner and beer in the evening! It is definitely a family place, but also good for the business traveler. And close to both Duke and UNC. I would definitely stay here again.”

Dec 8, 2007 by Mary A. from Moorestown, NJ
Overall Rating: 10
Cleanliness:[7] • Staff:[9] • Location:[8]

• Very easy to get to San Francisco.
• I had to look on the floor for something, I dropped in the bathroom and it was not clean under the sink.

“Don't know why we even looked in San Francisco, since this was easier to get to San Francisco and nicer. Loved the walking path along the bay.”

Nov 28, 2007 by Paul from Chesapeake, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Spacious, good breakfast, friendly staff, good location.
• Bathtub had mildew.

“Hotel exceeded our expectations for the price we paid.”

Nov 23, 2007 by Kim from Asheville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Extraordinary value.
• Did not offer manager's evening reception on Sunday & internet wasn't strong signal.

“Off the road but close to everything, the Homewood Suites is a great home away from home. The small sitting room and kitchen were convenient and the beds were comfortable. It was nice to have the working space separate from the sleeping space.”

Nov 23, 2007 by Larry from Mars Hill, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The suite was excellent.
• Nothing.

“A great facility at a great price.”

Nov 21, 2007 by Alia from Hampton, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent hotel way beyond expectations.
• There really wasn't anything I didn't like about the hotel except they could have had more of the specialty tea out in the lobby.

“The room was great. I liked the separate bedroom. There were two LCD screen televisions. It was very clean and the bed was comfortable. The kitchenette was great with a full fridge and ice maker and all the necessities to cook on the stove top. I was really impressed.”

Nov 21, 2007 by Christie S. from Washington, DC
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Staff was very accommodating and helpful.
• Lamps didn't work well; room was hard to get to from non main entrances.

“Generally this hotel met my expectations. There was some trouble with little things; light switches didn't turn on lights; the water never heated up in the sink; the wake up call rang in the phone in the kitchen rather than the bedroom; the room was all the way at the end of the hallway and there was no convenient exit to use to get in and out of that space had to basically go through the main door and walk all the way there. The staff was very accommodating and friendly though. I would stay here again.”

Nov 20, 2007 by Laura from Albuquerque, NM
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staffs concern for my comfort.
• A picture was hung behind the TV in the living room.

“The purpose of my trip was neither business nor leisure but to be a bone narrow donor at UNC hospital. Between the physical and my return for the procedure I broke my ankle. I can't say enough about how the staff took care of me sometimes you need more that a hotel. The breakfast and dinner (Monday-Thursday) buffets were terrific with choices for healthy dining. The courtesy van took me to and from the hospital. The van goes within a five mile radius of the hotel. The room was well designed, attractive and neat. The hotel is near the interstate but I was not bothered by traffic noise. The hotel is in the process of a redo. The furniture looked like it had just been recovered, or was new. I was not inconvenienced by any construction.”

Nov 18, 2007 by Caran from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Amazing staff, clean, convenient, great breakfast, amenities galore and good sized rooms.
• Can't think of a thing!

“This is an excellent place to stay! Everything was perfect and the staff is willing to do just about anything to make your stay comfortable and convenient. .”

Nov 14, 2007 by Toby from Folkston, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Liked the location with UNC chapel hill.
• One of the televisions didn't work and it never was looked at by staff when reported.

“Overall it was a pleasant stay and the buffet was top notch.”

Oct 24, 2007 by Jason from Beaver, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[3] • Location:[7]

• The price you got me was awesome.
• No ice, somewhat non responsive staff, terrible directions.

“This was definitely worth the price!”

Oct 15, 2007 by Kenneth from Springdale, AR
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, front desk was very helpful, was wonderful stay.
• Nothing.

“Great stay, would recommend this hotel to everyone.”

Oct 8, 2007 by Anne from Bristol, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff is wonderful!
• None.

“Could live there! The breakfast and dinners are delicious.”

Aug 26, 2007 by Laurie from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, large rooms & great breakfast.
• Not able to find ice machine.

“Highly recommend. Wonder kitchen and very clean. Will definitely be coming back to this hotel!”

Aug 21, 2007 by Nancy from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice size rooms, great breakfast and afternoon meals.
• Slow to clean up room.

“This hotel was a pleasant surprise! It was clean and very roomy!”

Jul 16, 2007 by Brian from Louisville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, and good sized room.
• Breakfast was not very good.

“Overall, a great stay. Good value hotel.”

Jul 13, 2007 by John from Statesboro, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great room.
• Cant think of anything!

“I went for a short business trip. Excellent location, great comfort spacious room, helpful staff.”

Jul 13, 2007 by Paul from Pawleys Island, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The den being separate and very private from the bedroom made this stay wonderful.
• Does not apply.

“This hotel is top notch. Buffet breakfast and evening meals Mon - Thursday all included along with excellent suites made this a fabulous home away from home for the 4 days that I stayed.”

Apr 30, 2007 by S. from Queensbury, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful and spacious suite.
• Breakfast okay but some items not ideal.

“The hotel was immaculate, very nice staff and great location for easy access to Durham and Chapel Hill. Breakfast buffet was fairly good, but some items not ideal (watered-down juice, watery eggs).”

Apr 25, 2007 by Lee from White Plains, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Free wifi, friendly, clean, easy access, great location, new, free breakfast and dinner, great deal for gym, convenient, spacious room. Great!
• Nothing.

“Overall a great place to stay no matter what kind of traveler or guest you are; vacation or business, solo or with a group. It was the ultimate in convenience. They had a mini-store with fun beverages/alcohol and last minute drug store and grocery items for more than fair prices. The in room kitchen was wonderful! The staff was friendly and helpful.”

Mar 8, 2007 by Patrick from Chicago, IL
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[6]

• Free breakfast was a plus.
• Fitness center very small, beds not comfortable.

“The "suite" style room was nice; having 2 separate areas to sit was a perk. The bed was really uncomfortable though, not enough padding you could feel the springs through the mattress. That made for a poor night's sleep.”

Nov 22, 2006 by Carol from Memphis, TN
Overall Rating: 4
Cleanliness:[6] • Staff:[5] • Location:[7]

• Suite, kitchen and weeknight food.
• Room in bad shape - food not hot enough.

“I normally love Home wood Suites - am thrilled. This time our room was not acceptable - wall-paper peeling, sofa bad fabric frayed, sofa bed and mattress almost unacceptable to sleep on, floor in kitchen area peeling/cracking. Also when we arrived our room had no soap at all, no towels or glasses in bath sink area. I left a note at the hotel with all of these comments - they have not contacted me.”

Oct 26, 2006 by Jack from Grand Rapids, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean hotel with friendly staff.
• The outdoor pool was closed on a 75 degree day. Northerners would still like to swim.

“A clean hotel located by malls and interstates. Easy access to Chapel Hill. Good no-charge breakfast daily with a friendly staff.”

Oct 18, 2006 by Sue from Dalton, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds were comfortable. The suite was very nice!
• Nothing!

“The suite was comfortable and clean. It had everything you could want, including an ice maker in the fridge. We had a hot breakfast in the morning that was included in our stay. I would definitely stay here in the future.”

Oct 18, 2006 by Ron from Royal, AR
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very nice rooms. Nice surroundings.

“All in all the stay was very nice. The room and service were excellent. Surroundings were nice. Plenty of nice places to eat with a short distance.”

Sep 30, 2006 by Raymond from Freehold, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Complimentary buffet diner and breakfast and wireless high speed Internet.
• Nothing to dislike.

“This is how all hotels should be run. It's the perfect model for comfort and service.”

Sep 20, 2006 by Carol from Memphis, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Having door between bed and couch area.
• Air did not work well - wouldn't cool enough.

“Homewood's are great - room design, breakfast area, lounge. A/c was not great in room, hot cooked oatmeal at breakfast would be good, not enough coffee mugs available.”

Sep 13, 2006 by Rob from Leesburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great breakfast, very clean, lots of room.
• No complaints.

“Great hotel for the family (has a pull out sofa) or the business traveler (has a working desk). Also has a small fridge, stove and microwave. Great for if you are traveling for the week.”

Aug 28, 2006 by Wenli from Naperville, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Suite spacious, clean, good quality, safe.
• Nothing, just the pool was under repair.

“Suite spacious, clean, good quality, safe.”

Aug 27, 2006 by Vidal from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient, just what I wanted for the occasion.
• One curtain was not in position.

“Nice, clean, big rooms, nice environment, good customer service, good price.”

Aug 27, 2006 by Dan from Charlotte, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Free meals and beer in the evening and kitchenette.
• Housekeeping was often late.

“Nice place. I would definitely stay here again. The staff was incredibly friendly. The kitchenette came in very handy.”

Jun 18, 2006 by Anne from Bristol, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They served breakfast, and dinner, good food.
• None.

“Great location, friendly staff, wonderful food.”

May 28, 2006 by Page A. from Seattle, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• Suites are HUGE.
• Not great location.

“The suites are enormous and very clean-- perfect for traveling with kids.”

May 22, 2006 by Dorothy from Shreveport, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Daily breakfast and weekday dinner included.
• Beds are not very comfortable.

“Suite hotel; good location.”

May 10, 2006 by Cheryl from Solon, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• I loved the room, it was very room and very well decorated.
• The hotel staff was nowhere to be found at my checkout. The front desk was unattended for at least 20 minutes and it kind of made me feel unsafe.

“The quality of the room was very good.”

May 8, 2006 by Frank from W. Islip, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, New and the staff were very friendly and helpful.
• Nothing--all was excellent.

“I would stay there again without a problem, the best stay I ever had. I could not believe how nice the staff was and how nice the hotel was.”

Feb 27, 2006 by Kristin from Charlotte, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free breakfast and evening buffet are nice.
• Room smelled smoky

“Great location and value. Clean rooms. Great to have kitchen facilities and suite.”

Feb 20, 2006 by Pam from York, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The size of the room and a hot breakfast.
• I ask for a hotel in Chapel Hill, and it was between Chapel Hill and Durham.

“Great hotel for business and they allow dogs.”