User Reviews for Lodge Alley Inn

Research User Reviews for Lodge Alley Inn (1-20 of 25)

• Add Your Own Review »

Jul 11, 2007 by Adam from Duluth, GA
Overall Rating: 2
Cleanliness:[9] • Staff:[1] • Location:[9]

• The room was very nice.
• Service was horrible. Late to wedding because valet could not get the car pulled around in 30 minutes.

“The Lodge Alley Inn is a beautiful hotel located right near Market St. in downtown Charleston. Those are the only good things about the hotel. The toilet in our room did not flush, we called and had someone look at it and they did not fix it. The hotel asked for 10-15 minutes to have the valet pull the car around. We gave those 30 minutes before we need to leave to be at wedding rehearsal and the wedding. They did not get it pulled around in time. My wife and I were standing in 90 degree heat in my Tuxedo and her Bridesmaid dress. To top it off the bride had a care package dropped off at the front desk with the weekend agenda and they forgot to give it to us. We would not have gotten it. Another bridesmaid told us to be looking for it. Horrible service.”

Jun 14, 2007 by Jeff from Fort Worth, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• Great location!
• Did not offer free parking as noted. Toilet had to be flushed several times per use. Water did not drain in shower and backed up in tub.

“Things I Liked - Fantastic location, Large room, Period decor, Refrigerator and microwave in room, Fireplace. Things I Disliked - Even though free parking was listed as an amenity the parking fee was $12.00 a night, To get to the ice machine you have to go downstairs, through the lobby, out the entrance, down the walkway and across the courtyard (very inconvenient). Toilet needed to be flushed numerous times after use. Slow drain in bathtub caused water to backup and partially fill tub when showering. Bed was not made when housekeeping was in the room in the morning but they showed up that evening offering turndown service.”

Jun 1, 2007 by Jean from Buffalo Grove, IL
Overall Rating: 9
Cleanliness:[8] • Staff:[6] • Location:[10]

• Excellent location and ample room (two levels).
• Not much in the way of amenities.

“This is in an excellent location for getting about Charleston. It is within walking distance of many attractions and fine restaurants and is easy to get a bus, trolley or cab from the area. It is comfortable, the rooms are ample and the staff is friendly.”

May 30, 2007 by Allie from Miami Beach, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• The amenities were great!
• The maid service could have been better.

“Great rooms at an amazing locations. The staff is extremely helpful from showing you around the area and recommending great restaurants to hailing a cab for you .The service was beyond southern hospitality!”

May 17, 2007 by Char from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location - fireplace - great suite.
• Time to get cars from valet.

“From check-in to check-out, our stay was perfect. The valets were always friendly and helpful. The room was awesome, complete with fireplace. We plan to stay there on our future trips to Charleston!”

1 of 1 people found this review helpful.

Mar 28, 2007 by Deana from Charleston, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Unbelievable value for downtown Charleston. Great location and beautiful room. First class accommodations.
• Shampoo made my hair feel like straw and hotel did not provide conditioner so it took me forever to comb out my hair. No diet coke.

“Very nice room, made me feel like I was staying in someone's home. Very nice amenities. The hotel is located in one of the nicest areas in downtown Charleston and is central to all of the tourist attractions. I will recommend this hotel to all of my friends.”

Feb 28, 2007 by Terri from Augusta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The staff was always on top of things.
• The room was freshly painted and the smell gave me a headache.

“The room was a very nice setup. We had a great time. I would stay here again.”

Feb 23, 2007 by Luynn from Calgary, AB CA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent location, very friendly staff, complimentary cookies and sherry every afternoon.
• Bedding and pillows should be replaced. Could move up a star rating if this was done.

“I completely enjoyed my stay at the Lodge Alley Inn. The location is excellent for walking in the historic district. The concierge was helpful with restaurant reservations and tour booking. We were pleasantly surprised that our room was a suite. Unfortunately, the bedding and pillows were not as comfortable as the rest of the suite. Upgrading these amenities could move this lovely property up a star rating. It is a timeshare hotel but we chose not to attend a presentation and were not pressured to. The restaurant had a wide range of selections not just low country cuisine, nice wine list and great desserts.”

Feb 4, 2007 by David from Hendersonville, TN
Overall Rating: 2
Cleanliness:[5] • Staff:[8] • Location:[8]

• The staff and location.
• Vacation time share sales.

“Being a vacation club hotel we felt the purpose was not for the vacation traveler but for the purpose of receiving a sales pitch to sell their vacation club. Most of the people were staying free and had to attend a sales presentation for the purpose of purchasing a vacation time share. I would not stay there a second time despite the good location and staff.”

1 of 1 people found this review helpful.

Nov 4, 2006 by Phyllis from Fairview, TX
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[10]

• Location.
• Several things broken in room, light and noise in room at night from exterior.

“Our room had uncomfortable beds, neon light streaming thru the third floor window, a fireplace that did not work, turn down service on only the last night of a three night stay, and a television that was very poor quality. My husband broke his arm just before leaving on this trip and was unable to move luggage around. I had to load our luggage into the car as we left, while two hotel employees watched. I am 57 years old. I was not impressed with the staff!”

1 of 1 people found this review helpful.

Oct 17, 2006 by Sam from Abq, NM
Overall Rating: 8
Cleanliness:[10] • Staff:[4] • Location:[9]

• We asked for a room facing the courtyard and they were kind enough to honor our request.
• Staff was not rude, per se, but not exactly friendly and warm.

“Apart from minor attitude issues by the staff, the hotel was very comfortable, clean, convenient to all tourist attractions, museums, restaurants, etc. I would definitely stay there again, and request a room facing the courtyard. I don't even want to know what is on the other side.”

Oct 1, 2006 by Maria from Glasgow, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The location was great; we were able to walk to tourists attractions, restaurants, and shops. The staff and concierge were friendly and helpful.
• There was additional cost for maid services that I consider to be basic , such as making the beds. Continental breakfast would have been nice.

“The hotel definitely has a historic feel and the location is perfect for tourists. Our room was large and comfortable and the staff was friendly and helpful. The concierge went out of her way to share information. I would consider staying at Lodge Alley again.”

Sep 6, 2006 by Christina from Charlotte, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location could not be better.
• Bed was uncomfortable, bad plumbing, bad housekeeping.

“Studio room is decently large and well-decorated. Unfortunately, they do try to sell you on the time share idea, but the sales pitch is avoidable if you stay away from the "welcome concierge". Plumbing was not good at all, the bed was hard with very thin pillows and bedding that needed to be updated. The housekeeping only changes towels daily, which is disappointing. The location is so good though, that it makes up for some of the other shortcomings. Had I not got a deal through naming my own price, I would have been very disappointed in the hotel. I will look at other hotels for the next time I am in Charleston.”

1 of 1 people found this review helpful.

Aug 29, 2006 by Sandi from Scituate, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nicely decorated, friendly staff, loved it.
• n/a

“Clean, very nice, great location and staff, would go back.”

Aug 25, 2006 by Christie from Lexington, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• The location in Charleston was ideal.
• The rooms were mediocre and the beds were awful.

“The hotel location made all the difference in the stay. If this hotel had been located elsewhere I would not rate it very well at all. The beds were saggy and uncomfortable and the timeshare element made me questionable about any of the employees. The room was located over an alley with music that was noticeable.”

Aug 23, 2006 by Debbie from Fountain Inn, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was just around the corner from the slave market and great night life Charleston offers.
• Our room came with 2 full size beds. This was uncomfortable for my husband who is 6'4". We ended getting up and sleeping in separate beds.

“The room was very clean and the staff was wonderful in helping with our needs. We did have to exchange our room for a smoking room but that was no problem. I would recommend it highly if you like the night life and the party atmosphere of Charleston's down town. If not, you need to look for a place a little further out.”

Aug 17, 2006 by Andy from Prescott, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location in the middle of Charleston.
• No fitness facility. No swimming pool.

“Right in the middle of the action in Charleston, walk to restaurants, pubs, attractions.”

Aug 11, 2006 by Kimberly from Knoxville, TN
Overall Rating: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

• Beautiful hotel! perfect location, great value.
• A bit noisy at times but tolerable, minimal housekeeping.

“The Lodge Alley Inn is part of a time share network so I was worried we would get pestered to death with sales 0pitches. This was not the case at all. We simply avoided the free sherry and cookie reception and passed on their offer of $75.00 if we took at 90 minute tour and we were left alone. We were in room 316 which was a studio complete with two double beds and a lounge area with fireplace and sofa. The room was beautifully decorated and very spacious. There is a courtyard with a fountain, and tables and chairs which has a very European feel to it. The location on East Bay Street is ideal for those who want to be within walking distance of shops, restaurants and attractions. There was some street noise on the weekend evenings. Charleston is a bit of a college town, but it did not detract from our stay. I think one has to look at the stay as more self catering/condo than hotel. With that in mind, you would not be shocked if you have to make your own bed. Overall, we were extremely pleased with out stay at the Lodge Alley Inn. ”

Aug 8, 2006 by Jane from Tulsa, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room could be more described as a suite with two definite areas, was beautifully decorated and immaculately clean.
• I can't think of a single thing that I did not like!

“The Lodge Alley Inn exceeded our expectations as far as being in an area of town that was near many of the activities. Restaurants were within walking distance as well as other interesting sites in the old historic part of Charleston. All of the staff were very helpful.”

Aug 6, 2006 by Doris from Little River, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel is situated in the center of activity on E Bay Street.
• Does not have its own parking lot.

“Hotel is top-notch. The studio room in which we stayed was awesome and spacious. Staff members were friendly and eager to assist in any way possible during our stay.”

Jul 24, 2006 by Felicia from Chesnee, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location to the market, restaurants (especially on Church St.), and shopping. A very nice stay for the price we paid.
• Somewhat noisy and toilet didn't flush well.

“My daughter and I stayed here while attending orientation at the College of Charleston. Although it was quite a long walk to the college, the convenience to our evening leisure activities was nice.”

Jul 6, 2006 by Brian from Deltona, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms with restored 300 year old wooden floors.
• Some rooms are on the street that are subject to nightclub music noise.

“Excellent hotel and staff. We plan to return next year.”

Jul 4, 2006 by Scott from Clemmons, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location in Charleston and proximity to shopping.
• Not the best bed I have slept in in other hotels. No high speed internet service.

“It was cool, we would stay here again if the price was right!”

Jun 27, 2006 by Lorianne from Indian Trail, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• The location was perfect for a first time visit to Charleston.
• The gas fireplace pilot light made me nervous with small children and no glass cover for it!

“I highly recommend the Lodge Alley Inn for families traveling with wee ones. We have a one and three year old, so having separate rooms helps sleep patterns and a full service kitchen is a must! The price was very reasonable compared to other inns I investigated. We could easily walk to all attractions, restaurants, and shopping with our double stroller in tow. The valets were helpful, courteous, and accommodating with our luggage and vehicle. I would stay there again and again!”

Jan 16, 2006 by lowell from knoxville
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• The location is perfect and if you enjoy history it is beautiful.
• Do not buy a timeshare from them.

“My wife and I vacation in Charleston several times a year. We love the beauty and history. We had alway stayed at the Indigo Inn or the Vendue Inn because both allow small pets and treated us wonderfully. We were approached on every visit to tour Lodge Alley Inn. We always asked the same question, do you allow pets under 5 lbs? We were told no everytime. Then we again visited in March 2004. This time we were told yes, come to the tour. We did, we loved it and we bought. We were assured by Fred, the business manager that lots of owners have pets just please do not parade her in and out of the courtyard. Brian, our sales representative, did not say one way or another, he deferred everything to Fred. I asked him to put everything in writing about the pet policy, he said he could not, but trust him, it would not be a problem. When we signed our paperwork, David, their finance manager even held our small dog on his lap. We brought friends down in May to purchase. Our dog was very visible while waiting for our friends to sign their paperwork. No problem. We came down again with other friends who purchased, again no problem. We vacationed in September 2004 by ourselves, no buying friends with us and the evening of our 2nd day we received a notice to vacate immediately for violation of property rules. The sales manager refused to speak to us or answer our calls. Fred was equally evasive. We contacted Bluegreen Corporate and filed a complaint and were basically told, oh well! You bought, we have your money, tough luck. They even admitted their sales people stretch the truth to get a sale when needed.”

11 of 11 people found this review helpful.