User Reviews for Charleston Harbor Resort and Marina

Research User Reviews for Charleston Harbor Resort and Marina (1-20 of 172)

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Oct 1, 2009 by Graham from Gaffney,SC
Overall Rating: 9

• Great location, great pool, hot tub, room, decor.
• Tried to charge us for a resort fee, do not like extra charges.

“Excellent hotel, across the bay from Charleston. Beautiful city, great location with view, very clean and attractive hotel, nice people and quiet. Enjoyed being just down the road from the bridge between Charleston and Mt Pleasant SC. This is our 3rd stay, and 3rd time I used Priceline.”

Sep 13, 2009 by Sandy from Chesterfield,MO
Overall Rating: 10

• The rooms were very elegant and the staff was more than helpful.
• There was not one thing I did not like.

“This hotel is very elegant and lovely. The area is like a small resort away from all the noise of the city, but close enough to be able to take time to see the city and still enjoy the resort.”

Sep 11, 2009 by Tyra from Munford,AL
Overall Rating: 9

• Very beautiful hotel. The pictures you see on the internet are exactly what the rooms look like. I would definitely stay at this hotel again.

“This is the place to stay! and if in the area again I would definitely stay at this hotel. The surrounding area is nice and I we felt very safe.”

Aug 26, 2009 by Mike from Greer,SC
Overall Rating: 5

• Comfortable mattresses.
• Tried to add more fees.

“We had dirty pillow cases, looked to be stained. Does not deserve the rating for the price. Would not stay there again.”

Aug 16, 2009 by mary from Canton,NC
Overall Rating: 8

• the transportation people were very acommodating and helpful
• the room was a little crowded with furniture, did not feel spacious enough

“very resort feeling with good service but the basic was still just a hotel, hopefully new expansion will increase the feeling of a resort”

Aug 4, 2009 by becky from Matthews,NC
Overall Rating: 4

“Hotel is old. It has moisture problems. Very small rooms. Not convient to anything!!!!!!!!!!”

Jul 11, 2009 by Dave from North Bend,WA
Overall Rating: 10

• The room and location were breath taking beautifrul.
• The breakfast was bad. Did not replenish food yet charged full fare.

“Motel was very nice. Purchased two rooms. They were very dis-similar. One had a flat screen, wall unit, ceiling fan and a premium bathroom with a jet bath. The other a regular T.V. a normal bathroom and nothing else fancy. A very nice but boring room. Both rooms were nice. One of the better hotels that myself or other family members had seen or stayed in. Definitely worth the money a made for a pleasant stay. Only caveat. The breakfast was a rip off. We arrived for breakfast late (about one hour before the posted end time). They did not replenish the food trays. They charged $16.00 a plate for fruit and thats about all. There were no eggs, meats, potatoes or other sides available. They did not inform us of this. They charged full fare for a limited menu. We should have been informed of the limited menu prior to being seated. The breakfast was very disappointing and degraded what would have been a great stay.”

Jun 22, 2009 by Allen McIntire from Atlanta, ga
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[8]

• Location.
• Front desk staff.

“I would have rated the resort higher had it not been for what happen with my arrival. I arrived 30 minutes before the check in time at 4 PM. The front desk clerk informed me that my room would not be available until 4 PM but I could get into a suite immediately if I wanted to pay $40 additional a day. I decided to wait until 4 PM. When I returned at 4 PM, the front desk clerk informed me that my room had been given to someone else and that the resort would now give me a suite at no additional charge. It seemed to me that the resort had given my room away prior to 4 PM and had already decided to put me in another room. The suite that I was given was next to the noisy chiller, under the laundry, and fitted for the handicap. When the dryers were operating, the hot air rose up to my balcony. I was not impressed by the resorts attempt to make me pay for their mistake or for the suite that I was given.”

Apr 15, 2009 by Ning from Charlotte,NC
Overall Rating: 8

• Location.
• Too pricy for the moderate amenity and no real beach access.

“The staff are very friendly and helpful.We had a nice vacation overall. There is construction noice going on outside our room. It's a bit pricy for the space of the room.”

Apr 11, 2009 by Pat from Solon,OH
Overall Rating: 9

• Decor, root beer floats in lobby between 4-5PM.
• View was of the trash area.

“Pleasant.”

Jan 5, 2009 by Teresa from Wilmington
Overall Rating: 1
Cleanliness:[8] • Staff:[2] • Location:[1]

• Beds were comfortable.
• View, staff, amenities.

“Resort was under construction. Trash receptacles, size of Kleenex box, no trash bags and no large receptacles accessible. Management staff was unsympathetic and uncooperative. Baggage carts were limited and require attendance from staff at all times. Avoid this place.”

Nov 20, 2008 by Ann from Darien,IL
Overall Rating: 9

• The water view.
• The
  TV was hard to see in the position it was in.

“I enjoyed my stay at this hotel, the room was bright and clean.”

Sep 29, 2008 by Mike
Overall Rating: 9

• Decor of rooms, staff, location, and overall appearance.
• Small bathrooms for such nice accomodations.

“Only stayed for a night, but the staff was very nice. Wished we could have stayed longer to enjoy the amenities.”

Sep 10, 2008 by Jo L. from Blythewood, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[2] • Location:[10]

• The outdoor area.
• They charged us for in-room individual coffee, shampoo and newspaper that is usually part of even 1 star rooms.

“NA.”

Sep 4, 2008 by Lisa from Columbia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Beautiful room and resort.
• $5.00 fee they charge at the end for amenities we did not use.

“Wonderful. The rooms are beautiful, not large, but was very comfortable and well appointed. The resort is beautiful and the pool/beach area is quite lovely. We dined off site, but in reviewing the menu, the prices didn't seem fair.”

Jul 21, 2008 by Mildred from Statesville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was just a beautiful resort.
• There was nothing I did not like.

“From the entrance through the entire resort is beautiful. I would definitely recommend this resort to someone else.”

Jul 17, 2008 by Nadine from Portland, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I far exceeded my expectations. I was even upgraded to a deluxe room! Great staff also!
• Can't think of a negative.

“This resort hotel is situated about 20 min away from downtown Charleston via water taxi and about 10 minutes via car. It is lovely, beautifully decorated and has a very accommodating staff who were very helpful. I loved my well appointed room, loved the view. Found the staff went out of their way for me in recommending things to see and even walking around the hotel to find a hose to wash off my sandy aqua socks. For families they had special activities and equipment to rent for the pool etc.”

Jul 14, 2008 by Lisa from Marion, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• High degree of luxury and comfort found in room.
• None.

“Great attention to detail. Bedding very comfortable and reasonable prices for everything. Atmosphere is amazing with sandy beach with dock and multiple ways to travel to downtown Charleston. You feel that you are in luxury in everyway.”

Jul 12, 2008 by Linda from Danbury, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great, the view of the harbor and bridge was wonderful and the hotel itself was so lovely.
• Absolutely nothing - and the price was great.

“The size of the Charleston Harbor Resort was just right; not too large or busy with crowds. It was quiet, beautifully decorated both in the lobby and the room and their man-made sandy beach beside the pool looking out to the harbor was spectacular. I hope to be able to stay again when in Charleston. What a great tucked - away find!”

Jul 11, 2008 by Jon from Simpsonville, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Great central location near dining, beach, and marina.
• No refrigerator in room. We could rent one, but they never brought it to room.

“Great place to stay just minutes to Downtown Charleston and Sullivans island (a non-touristy beach).”

Jul 8, 2008 by Eric from Asheville, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Beautiful views.
• Poor amenities with additional costs.

“Very well appointed public areas, fantastic views and well intended staff. Rooms are basic with substandard baths, televisions and lighting.”

Jun 29, 2008 by Lisa from Greenville, SC
Overall Rating: 2
Cleanliness:[7] • Staff:[6] • Location:[8]

• The bedroom decor was pretty.
• We were given a dirty room.

“We arrived very late, close to midnight. We were exhausted. When we woke up we realized that we were in an unclean room. Used soap, trash in the trash cans, used towels and the guest before us left a pair of expensive sunglasses. We went to the front desk. Not only were they less than helpful in accommodating out needs for the expected toiletries and clean towels because the house keeping office was closed, but there was no manager on duty. I was promised that I would receive a call from the manager. Three days later still no word from the hotel or anyone from the property management.”

May 24, 2008 by D from Norcross, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The boats and docks were fun.
• Walking from the parking lot to the entrance was directed by the garbage and loading docks.

“Overall, I had a good experience. The hotel was a good value and was quiet and well located for nautical views.”

Apr 13, 2008 by Mary C. from Lakeland, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beauty of the room, bed, tub, view! Extraordinary.
• Restaurant -- food choices. Bar area was the only place I found to eat and other restaurant was too formal.

“I'd definitely stay here again. I walked into the hotel room after a long business trip (this was the last night. From the choice of flooring to the bed, bathroom, and view I was extremely happy.”

Apr 4, 2008 by Fred from Novato, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Nice location on water; weather bad, however.
• No on-site fitness facility, even though listed on Internet.

“Very pretty; nice location; across the bay from Charleston; provided shuttle service each 2 hours. Extra charges for refrigerator; rooms beautiful. Wireless reception very poor in rooms, so had to use computer in lobby. Adjacent to Maritime Museum where you can board battleship, aircraft carrier, and submarine: fascinating: must see. Staff friendly.”

Apr 1, 2008 by Chris from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[9]

• Unique, felt more like home than hotel.
• Staff was ok, could have been friendlier.

“Have stayed here in the past, would stay again.”

Mar 29, 2008 by Cathy from Arden, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• The staff at the hotel was accommodating and friendly.
• I prefer hotels to have the sink on the outside of the bathroom + no fan in bathroom.

“Beautiful setting for a hotel. Staff was friendly and accommodating. Room was neat and clean.”

Mar 8, 2008 by Michael from Chicago, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Beautiful rooms, good service.
• Couldn't extend the stay an extra night!

“We had a great room and a great view of Historic Charleston from our window. Great place to get out of the city but close enough to get anywhere quickly.”

Mar 6, 2008 by Scott from Greenville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful place and very comfortable.
• I believe we were placed in a less desirable room. Still great though.

“Beautiful location and hotel close to all of the attractions in Charleston. Service was very good.”

Feb 17, 2008 by Michael from Snellville, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[5]

• Spacious room.
• View of the dumpster area.

“Nice place, friendly staff, quiet and secluded. Nice place to go to just get away.”

Feb 14, 2008 by Ryan from Greer, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The parking lot is poorly lit, but it is in a very safe area.

“This is a great hotel. Patriot's Point is a great area of town, but the hotel is all the way at the end of the point. If you know anything about the South Carolina coastline, you know that there is never a straight-shot from point A to point B. You do have to wind around to get to the hotel.”

Feb 13, 2008 by Linda from Woodstock, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Had a lot of college students there. We requested they move us and they did, to a suite. Someone else on line stated a lot of young, loud people.

“Very nice. Great location. Seems to attract more of a younger crowd. Rooms are nice. Suites are very nice. Recommend you request a room away from the college crowd before all upgrades have been given away. We enjoyed our stay once they moved us shortly after we checked in.”

Feb 6, 2008 by Steve from Dacula, GA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location.
• Very small room.

“Small rooms, quiet location, clean rooms, friendly staff.”

Jan 18, 2008 by Patti from Gainesville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice decor great location on the water.
• No vending machines so I had to pay 2.50 for a diet coke.

“Great location on Patriot's Point in Mount Pleasant, SC. It is right next to the Yorktown at the marina and a Military Museum, so my fiancé loved it. It is right on the water and they had an oyster roast on Saturday. Convenient to everything. There is a water taxi that can take you to historic Charleston which is right across from Patriot's Point. There is also a trolley that can take you to and from the resort to historic Charleston. Loved it here.”

Jan 17, 2008 by Barry from Quincy, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the view.
• Rooms good use a refrigerator or microwave for families.

“Hotel staff was great. I loved the location. I would definitely stay there again.”

Jan 8, 2008 by Bethany from Atlanta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Lovely View of the Harbor and the Bridge.
• No room service - noisy at night with machine sounds.

“This is a lovely location and nicely decorated rooms. There was a lot of machine noise in the night - perhaps heating sounds, though much more than what you would expect - made it difficult to sleep.”

Jan 5, 2008 by Patrick from Warner Robins, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location, great view, and wonderful staff.
• 9.41 for a mudslide in the bar-not goanna happen again.

“This is a great hotel. The rooms are a little smaller than we are used to. If Patriot's Point is your destination than Charleston Harbor is your hotel. When you exit the hotel, you are right next to the park. Easy access to the Cooper River Bridge makes this hotel easy access to downtown. I would recommend this hotel if you do not need lots have room.”

Jan 4, 2008 by Keith N. from Belmont, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Location and convenience.
• Owned or partially owned by Hilton but quality of facilities don't reflect Hilton.

“Excellent location. Very friendly staff. Marina, water taxi makes this area of Mt. Pleasant a plus for visitors.”

Jan 2, 2008 by Maureen from Charlotte, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Extreme helpfulness of the front desk staff with particular needs.
• The air conditioner never cooled the room effectively.

“It was nice to stay at an attractive waterfront hotel that was affordable. The front desk staff was particularly helpful with special needs. The only down side was that the air conditioning did not cool effectively, but at the late hour, we did not call for maintenance.”

Nov 27, 2007 by Harry from Roswell, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• They gave a complimentary upgrade to king size bed and ocean view.
• Would have to come and change from a/c to heat or heat to a/c each time you switched to either.

“The staff was friendly. They will try to upgrade your room and view for $30 additional nightly. My room was typical beach colors, yellow and blue and was spacious. No coffee in room. Apparently my room was next to a large boiler or heater and each time it came on it was very loud and I could feel the vibrations in my room.”

Oct 3, 2007 by Joyce from Sylvania, GA
Overall Rating: 5
Cleanliness:[8] • Staff:[3] • Location:[6]

• The location is beautiful.
• The room decor is extremely garish!

“We got a room with a view of the dumpsters. All the rooms are non smoking unless you wish to pay an extra $50 for a balcony room where you can go outside to smoke even in inclement weather or pay a $400 fine for smoking in the room. The decor is gaudy (electric yellow and neon blue). The air conditioning was extremely noisy even when turned off. However the room colors kept us awake anyway.”

Oct 2, 2007 by Randy from West Columbia, SC
Overall Rating: 6
Cleanliness:[3] • Staff:[5] • Location:[5]

• It is right on the harbor--good view.
• We saw a rat crawling on the hotel wall by the pool (outside).

“This hotel looks very nice outside; the rooms are average (the sheets were stained with something). The computers were down, so we couldn't check in for 2 hours. There are no lights in or directly by the pool or spa. Parking is hard to come by. I expected this hotel to be a lot nicer than it was.”

Oct 2, 2007 by Sharon from Underwood, IN
Overall Rating: 6
Cleanliness:[8] • Staff:[4] • Location:[8]

• Location.
• Check time and hotel staff.

“I loved the atmosphere and location but had a hard time getting into hotel and obviously with a check in time of 4:00 it is hard when you get in town to do anything without getting into the room first and our time was late instead of early, staff was not very accommodating regarding this.”

Oct 2, 2007 by Debbie from Myrtle Beach, SC
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[9]

• The location was fabulous; beautiful scenery.
• The room was run down and the staff was very curt.

“From the outside, the hotel looks fabulous with all the trimmings of a 3+ star hotel. However, the staff is very cold and unfriendly and seemingly unwilling to help. The room we stayed in on the 2nd floor was in desperate need of a remodel. The carpet was dingy and the furniture tired. The toilet was mostly dysfunctional from the moment we checked in. We reported it, but to no avail. On a good note, the hotel's location beside a marina and next to a battleship museum is wonderful. There are many nice walkways right on the water. And the hotel stocks the bathrooms with Gilchrest & somas bath products. I would not stay here again unless the staff was sent to "customer service school" and the rooms were remodeled.”

Sep 26, 2007 by Paul from Sanford, NC
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[7]

• Well appointed room and lovely view after paying extra.
• Small room, no coffee in room, no bath exhaust fan.

“Had 3 people in room and with two beds, hardly room to turn around. No coffee in room and after going to lobby found an urn of cold coffee. Beautiful location and view but was charged extra for a view other than of the parking lot. (We paid) very lovely place to walk with nice boardwalk connecting to yacht club and USs Yorktown moored nearby.”

Sep 25, 2007 by Dana from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Upgraded to really nice room for free.
• No pop machines/vending machines on each floor.

“Overall very good experience. I was surprised to find that we did not have any of the problems that other travelers complained about. The hotel was very nice and the staff was very helpful.”

Sep 24, 2007 by John from Cumberland, ME
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[9]

• Good location.

“The hotel itself was fine, but I had to wait close to an hour to check in. I was earlier than the 4 pm check in time.”

Sep 19, 2007 by Frank from Callao, VA
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[8]

• They have a bus that takes you to downtown Charleston.

“This hotel has some rooms with balconies and some without. They gave us a room without a couch and had two hard chairs. We watched TV from the bed. The air-condition was stuck, and the room was 60 degrees. The air condition also stopped running and it was hot! After two nights with three visits from maintenance (all visits indicated the problem was fixed) we were offered another room which was considered an upgrade. This room had a balcony and cabinet space, small refrigerator, updated bath & shower, and was quite nice. The sales technique at this motel is give the worst they have then try to upgrade you!”

Sep 18, 2007 by Aj from Lawrenceville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was great; hotel was clean and nicely decorated.
• It was a 5 mile drive from downtown Charleston.

“The staff was great; hotel was clean and nicely decorated.”

Sep 18, 2007 by Piper O. from Maryville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice clean met standards of booking.
• Room was a bit small due to large cabinets in room.

“Right on Patriots point. You can see the aircraft carrier from the front of the hotel. Close to downtown Charleston. The room was clean. Only complaint, there was a row of cabinets in the room which are useless unless you are staying a month in the hotel. The cabinets took up about three foot of the room making it a bit small between the beds and the cabinets. These need to be removed to make the room larger.”