User Reviews for Best Western King Charles Inn

Research User Reviews for Best Western King Charles Inn (1-20 of 50)

• Add Your Own Review »

Sep 9, 2009 by Lara from Wesley Chapel,FL
Overall Rating: 9

• Excellent location.
• Pillows uncomfortable.

“Very nice hotel, friendly staff, and great location.”

Aug 27, 2009 by Paul from Apex,NC
Overall Rating: 10

• Convenient to historic area. Clean facilities and a friendly helpful staff.
• Almost drove past it as a I arrived after dark.

“Had a very enjoyable stay. Room was larger and better appointed than I expected. Very convenient location for the historic district. Once I parked my car, I walked everywhere. Staff was knowledgeable and friendly.”

Aug 19, 2009 by Daniel from Hollywood,FL
Overall Rating: 9

• Great location and friendly staff.
• Asked for king bed in advance and did not get one, this was a large inconvenience!

“Great hotel!”

Jul 25, 2009 by Kathy from Redwood City,CA
Overall Rating: 9

• Wonderful location.

“Good location near the market. Comfy beds and nice upgraded rooms with lovely showers.”

Apr 9, 2009 by Sherry from Charlotte,NC
Overall Rating: 10

• The location and free parking.

“The hotel was in a great location as it is only 1 block to the market. It also was near the finish line for the Cooper River Bridge Run. The hotel staff was very friendly and said they would accommodate the request if at all possible and they were able to. The hotel is decorated in the traditional Charleston decor. It is not the typical Best Western I'll assure you. I loved it.”

Mar 10, 2009 by Kathryn from Columbia,SC
Overall Rating: 10

• The location near Theatre 99 plus free parking, waived marketing fee.
• No free breakfast, tried to charge marketing fee - wrongly calculated.

“This is the best in the true Historic District. It is on the Northern edge (but actually further in than others) and offers free parking. The view is of the parking area, but who cares.”

Nov 27, 2008 by Mary from Dayton,MD
Overall Rating: 10

• Clean and great location.

“My daughter was looking at the college of Charleston and this hotel was great location to the college and all activities in downtown Charleston. I would definatley stay her again. We did not have to use our car all weekend.”

Nov 11, 2008 by Rick from Centerville,UT
Overall Rating: 8

• Fantastic location, very good price.
• A bit cramped -- it was hard to move between the desk and the bed.

“Desk staff was courteous and efficient; the room was clean and comfortable (the bed was especially nice) and the heating/cooling system quiet and effective. The evening wine/cheese reception is a nice touch, as are the cookies in the lobby every night. Perhaps the best location in Charleston.”

Nov 6, 2008 by
Overall Rating: 10

• Nice wine and cheese hour.

“Great hotel--perfect location and very clean. When I was giving my 13 month old his bath, I decided I too would take a bath because it was so clean.”

May 8, 2008 by Stella from Asheville, NC
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[10]

• Location.
• Needs major renovation. Info said it had been renovated.

“Too pricey for quality. Room with balcony has view of parking lot. Do not eat their $9.75 breakfast - it was horrible: moldy biscuits, oj with chemical taste, chipped juice glass. Staff was nice, but rooms need major overhaul. No fan in bathroom.”

Jan 2, 2008 by Margaret from Burlington, NC
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location.
• Bathroom-very small.

“My room was fine, with exception to the bathroom, very small. Parking could be an issue. The second night, we had to ask for clean linens. We arrived at 3:00pm, check in at 4:00. We could not get into the room until after 4:00. That is the only time I have not bee allowed in my room until the "actual check in time"-ever. The location was wonderful. I really do not think I would go back to the same hotel.”

Dec 5, 2007 by Ginger from Simpsonville, SC
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[9]

• Great location, wonderful staff, reasonable price, free internet!
• A very confusing hotel. Hard to find our room! The view of the dumpsters was a bit unattractive as well.

“We enjoyed staying here and would do it again. The staff was very friendly and went to great lengths to be helpful. The trip was business/leisure combined and they helped with selecting a restaurant for business that worked out very well. The room was much "worn" and not totally clean, but we made it work.”

Nov 29, 2007 by Suni from Macon, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• Afternoon and evening reception.
• Everything was fine.

“Have stayed here before and will in the future.”

Nov 19, 2007 by June from Athens, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient location, hotel staff was very helpful, extremely nice and very accommodating.
• We stayed there 11/13/07 & hotel replaced a water line so water was cut off for a majority of the day, construction work was loud so no sleeping late.

“I have stayed here many times on business and we enjoyed it each time. It is very convenient to our lawyer's office and the courthouse.”

Nov 4, 2007 by Robert from Brooksville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and great atmosphere.
• Room a bit small.

“We really enjoyed our stay. The location is too good to believe and the Charleston atmosphere was continued right into our room. This was truly a 10!”

Nov 3, 2007 by John from Simpsonville, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient, Clean, Professional Staff.
• No Free Continental Breakfast, for the Price Should Have Been Included.

“If you are planning a trip to Charleston S.C. this Hotel is right in the middle of everything. You are within walking distance of shops, restaurants, night life. Hotel is clean and staff is friendly and knowledgeable. I do believe that for the price they should have offered some sort of free breakfast, but didn't.”

Oct 12, 2007 by Phyllis from Knotts Island, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Restrooms in public area.
• Could hear guests in next room bed banged against the wall.

“Rooms were very clean, well maintained, and nicely decorated. The hotel was conveniently located near museums, the market, and other attractions. Parking adjacent to the hotel made for easy access. Hotel personnel were friendly and competent.”

Oct 7, 2007 by Mike from Soddy Daisy, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Walking distance to historic Charleston.
• Not enough parking at hotel and no hot tub.

“Staff was excellent; location to our places of interest was good.”

Oct 2, 2007 by Sal from Loganville, GA
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location.
• Small bathroom.

“Maid service if missed in am, not followed up later, room air conditioner was fixed twice during 3 day stay, very small bathroom with no air circulation.”

Aug 28, 2007 by Laura from Philadelphia, PA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[9]

• The staff was extremely helpful. Free parking and internet access.
• I was stuck in a smoking room.

“The king Charles Inn was a pleasant place to stay for a night. I would have preferred to have a non-smoking room. But the helpfulness of the staff left me with quite a good impression of the place.”

Jul 26, 2007 by Syndi from Sugar Hill, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front Desk help was great!
• Bathroom tiles appeared to need more cleaning.

“Excellent location - just 2 blocks from the market and Hyman's restaurant. The front desk help were incredibly helpful and efficient. Nice amenities, pool a little small for kids.”

Jul 15, 2007 by Steve from Wilmington, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location to historical area.
• Not enough on site parking.

“Excellent location. Parking on site is limited. Staff was friendly and helpful.”

May 29, 2007 by Carol J. from Alexandria, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Very convenient location. Great little pool area; comfy beds.
• Noisy plumbing, loud hammering one morning, but not disturbing during sleep hours.

“I was very happy with this hotel. I wanted something convenient for walking in the historic district and I wanted a pool. Very satisfied with both. Also the rooms and beds were very comfortable, it has a nice little bar for evening cocktails and a nice breakfast is available, although it was a bit overpriced (most hotels offer continental breakfast for free, this one was over $7). I will most definitely stay at this hotel on my next visit.”

May 22, 2007 by Dale from Portland, ME
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[9]

• Location. Free parking.
• They charged we $72 extra for no reason.

“Satisfactory operation, in center, with free parking, modicum of local charm.”

May 22, 2007 by Molly from Kennett Square, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[9]

• Location.
• Requested to be moved to non smoking room, then they didn't do it. Also, they checked us out a day early.

“This hotel had the potential to be nice. The location was great, however the staff was lacking in either ability or concern. We had three nights booked and after day two they "locked us out" of our room, saying we were due to check out. They promised us a non smoking room but never delivered. Maid service did not occur until 4 pm or so, making it difficult to go back to the room to shower, etc. The TV did not work, and water stood in the bathtub.”

May 13, 2007 by Chris from Far Hills, NJ
Overall Rating: 8
Cleanliness:[4] • Staff:[9] • Location:[10]

• Staff very friendly.
• Horrible maid service.

“The front desk staff was always attentive and friendly. The pool was small, but fun! The room size could easily accommodate four. The food was free breakfast buffet quality, however they charged for it! Maid service was horrible (they never cleaned the coffee pot or the bathroom and I was there for five days)! The best thing was the location. It was literally just blocks from everything!”

Apr 26, 2007 by Brooks from Woodruff, SC
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[9]

• Location.
• Staff and accommodations.

“The staff is very rude. Vents in the hallway were missing their covers and had mold in them. The only good thing is that the hotel is a great location. I would not recommend this hotel for anyone!”

0 of 2 people found this review helpful.

Mar 8, 2007 by Susan from Hampton, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[9] • Location:[9]

• Close to dining and shops.

“No covers on lights in hallway. Hotel renovating but still should have covers due to safety hazard. Breakfast was cold even though I was first person there. Printer in business center did not work. ”

Mar 2, 2007 by Randy from Belton, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Not enough non-smoking rooms.

“Excellent location, friendly staff, non-smoking room was small. Overall, a good experience.”

Jan 27, 2007 by Brian from Atlanta, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Convenient to downtown stores.
• Undergoing renovations.

“Very convenient to local downtown attractions including restaurants and shopping. Only complaint was the fact they were undergoing renovations.”

Jan 19, 2007 by Ilene from Oak Park, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[7]

• The staff--tried to make the stay enjoyable.
• Tiny, poorly renovated bathroom; furniture not attractive.

“Well located; fancy entrance but inconvenient access to elevator; unappealing brunch and way too expensive; room clean but underwhelming.”

1 of 1 people found this review helpful.

Jan 8, 2007 by Hiroki from Nashville, TN
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• Good location.
• Room charge was less than my rejected own price.

“Good location, reasonable room charge and free parking are what I liked about the hotel.”

1 of 1 people found this review helpful.

Dec 17, 2006 by Mark from Durham, NC
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[10]

• Excellent location.
• It was under renovation when I stayed there and the ceiling in the lobby had exposed pipes/wiring.

“This is an older hotel with an excellent location and free parking. I liked the staff. It is currently under renovation (November 2006) and should be better when that is completed. When I visited, it was a bit weird due to exposed pipes and construction in the hallway ceilings.”

Dec 17, 2006 by Lloyd from Myrtle Beach, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• No a/c in the room warm December evening.

“Nice property located in Charleston historic district. Close to restaurants and attractions perfect location at a perfect price.”

Oct 1, 2006 by Paula from Vonore, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Wonderful location, walking distance to everything.
• Maid threw away all our brochures on our 2nd day.

“Very convenient to everything downtown. Friendly, helpful staff. Good parking. Punch and snacks served every afternoon at "managers welcome party". I would recommend it”

Sep 21, 2006 by Donald from Ocala, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• The location was very good for going to the historic area.
• it rained very hard and the hotel parking area and some of the hotel area flooded.

“All in all it worked for us and they told us they are going to be doing a million dollar renovation very soon. That would be a big help since there were not refrigerators in all the rooms, and they needed a few other items fixed. But that will all come together when they do their renovation, they said.”

Sep 18, 2006 by Lynda from Matthews, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location to downtown.
• N/A

“Located conveniently to all the attractions of downtown Charleston, this stately hotel offers charm and efficiency. It is great to be within walking distance to shops & pubs. Parking was ample and the staff was very helpful!”

Sep 8, 2006 by Kim from Rock Hill, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and cleanliness were wonderful. The staff went out of their way to promptly meet our special requests.
• Our room was pretty small and only had one double bed.

“I had a very pleasant stay and really enjoyed being in the middle of the historic district, the market and restaurants. We didn't use our car at all. The pool, coffee service, staff and cleanliness were favorites. I believe they had bigger rooms and beds but they put us in a pretty small one. It was cozy and clean but a little cramped with a 3-year old under foot.”

Aug 14, 2006 by Martin from Gaithersburg, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nice pool and manager's reception!
• Initially, had me booked with only 1 king bed and I required 2 beds.

“Nice location and overall accommodations! Excellent workout facility at Ecco-Fitness around the corner from the hotel. Free parking. Initially, had me booked with only 1 king bed when I called in advance to confirm. I stated that I required 2 beds. Phone receptionist tried to charge me $10 additional for second bed. When I asked to speak to the manager she finally changed me to a NS room with 2 beds without an additional charge. Minor hassle, but they eventually got it correct.”

Jul 28, 2006 by Monica from Lady Lake, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• No comments.

“Convenient location, friendly staff.”

May 12, 2006 by Carolyn from Anderson, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Well located, fairly priced.
• Ambiance lacking.

“A clean, moderately priced hotel located in an excellent location in historic Downtown Charleston. Decor a bit dark for my task, but overall its traditional and well-maintained. Staff is friendly. A small, but inviting bar is in the lobby. Includes parking w/ accommodations very key in Charleston. W/in easy walking distance of the many historic sites.”

1 of 1 people found this review helpful.

Mar 26, 2006 by J from North Hampton, NH
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[10]

• Great location.
• Breakfast was overpriced and bad quality.

“The hotel had a great location. The room we stayed in was bare bones with a vie of a brick wall. It was clean.”

0 of 1 people found this review helpful.

Feb 19, 2006 by Mark from Wilmington, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Super location.
• Noisy and bathrooms are ageing.

“Friendly and excellent location. I think they need a little updating in the halls (carpet and paint) and the bath area's wallpaper tearing and dirty and the tubs needed replacing. Lobby and public areas were great.”

Feb 13, 2006 by Cb from Darlington, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Nice location. Older inn, but refurbished nicely.
• Not enough parking. had to park across the street and carry luggage. it was late and cold.

“Enjoyed the stay. staff is friendly and helpful.”

Jan 8, 2006 by Justin from Central, SC
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Good location - downtown.
• Typical Best Western.

“This hotel was in a great location, but that is where much of the positives end. The staff was semi-friendly and the rooms were alright. They were nothing special and the shower and bathroom needed remodeled because caulk was coming out of the shower all over. Also, the wall was in need of new wallpaper or paint”

Jan 7, 2006 by Jack from Concord, NC
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[6]

• The price was right.
• Took a long time to get to my room from the elevate 3 hallways.

“The hotel was very darkly lit, old looking inside, left my pillow there and took 5 people to finally get it before I left town, couldn't find a place to park that night as all the places were filled.”

Oct 6, 2005 by Thomas from Washington, DC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Excellent service.
• Parking conditions a little unsafe and sparse.

“This hotel, though aging, remains excellent in its service quality and has taken steps to renovate and modernize. The staff was friendly and helpful. This level of service is not always. I would recommend the King Charles Inn to any who want to stay in Downtown Charleston for an affordable price.”

Aug 25, 2005 by Mary from Newtown, PA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• within walking distance of Market street and restuarants on King St.
• the only elevator acess to our floor was via a corner elevator in the garage

“rooms very small; free parking adjacent to hotel was very limited (during my 3 night stay I never got a spot and had to park acroos the street(for free)and walk acrooss the street back in through the garage to get the only elevator that went up to my floor; the pool although it faced the streetwas very nice- the spray fountain masked the sounds of traffic;do not book this hotel if stairs are an issue for you-to get any where you needed to go up or down a few steps!”

May 11, 2005 by Patricia from Cornelius, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, congenial staff, very clean, great parking.
• We got only one double bed, which was too small...I tried to get us two doubles, a king or a queen, but none was available. Also toilet ran.

“Lovely decor, excellent location, clean, well-appointed rooms, polite and accommodating staff. Convenient off-street parking. Will definitely stay there again!”

Feb 3, 2005 by Meg from Kingsport, TN
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• The location and parking were very convenient
• On site breakfast was quite expensive

“A very reasonably priced, low-frills but clean, hotel located right in the middle of Charleston's historic district.”