User Reviews for Renaissance Charleston

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Dec 8, 2009 by Melissa from Zamora,CA
Overall Rating: 10

• Location is PERFECT for a stay in Charleston!

“Our stay here was a perfect getaway! Hotel staff was very friendly, rooms very clean, and within walking distance to downtown Charleston. I would recommend to anyone!”

Nov 21, 2009 by Randall from Bethesda,MD
Overall Rating: 10

• Location was excellent for restaurants and shopping in Charleston. Concierge, desk attendant, and bell person were all friendly and helpful.
• Roof top pool was well maintained and in a pleasant setting, but pool deck surface was very rough and hard on bare feet.

“This was a wonderful place. Everyone was so friendly and helpful, and our room, which had a balcony, was clean and attractive. There is a well equipped fitness center with HD TV and a nice view of the outdoor pool. A family with young children would do OK here, but this is really a hole for grownups.”

Nov 16, 2009 by Suzanne from Scottsdale,AZ
Overall Rating: 10

• Lovely hotel. One of the nicest I have stayed at in Charleston.
• No wireless internet in the room. I was very surprised.

“This is a great hotel. I actually prefer it to Charleston Place. The rooms are nice and I love the location. Other than the lack of wireless internet in the room (did have in the lobby). It was a great stay that exceeded my expectations.”

Oct 12, 2009 by Mary from Cincinnati,OH
Overall Rating: 0

• Loved the location and friendly staff.
• Room a bit small but, it is Charleston!

“I would go back to this hotel for the reasons already indicated.”

Oct 11, 2009 by Laura from Miami,FL
Overall Rating: 8

• We were centrally located to the attractions we wanted to see and the ambiance this hotel offered was excellent.
• We had to pay for all extra amenities such as coffee, Internet connection, parking etc, etc.

“The hotel was attractive and centrally located in the area we wanted to see. The staff was cordial and helpful. The room was well appointed and clean. Would have liked to have had a safe in the room. Had to ask for a small refrigerator which was promptly brought to our room at no additional cost. Our overall experience was positive.”

Oct 9, 2009 by Evelyn from Duncan,SC
Overall Rating: 9

• Good location, close to public transportation, clean, and comfortable beds.
• Not enough hand rails around tub when getting in or out.

“Nice hotel, good staff, restaurant had a nice breakfast but very pricey, 15.00 ea for a regular breakfast. Nice quiet rooms, that was a plus, lots of clean towels. Enjoyed the bar, good drinks. In all a nice place to stay.”

Oct 6, 2009 by Jason from Mill Creek,WA
Overall Rating: 9

• Great staff, very helpful and room was very comfortable.
• Our room was over the front entrance and the lights were a problem at night.

“Can't say enough good things about the staff, from parking attendant to front desk to rest of staff. Very helpful and nice.”

Sep 7, 2009 by Cindy from Mooresville,NC
Overall Rating: 10

• Great location and extremely friendly staff.
• Nothing.

“The hotel is in a great location for shopping, dining and site-seeing. The staff was very friendly and helpful. The room was clean, large enough, the bathroom was good size and clean.”

Aug 10, 2009 by Frana from Poughquag,NY
Overall Rating: 10

• Excellent accommodating staff - Great location in the city.

“Excellent - Great stay - Made everything easy.”

Aug 5, 2009 by from Inman,SC
Overall Rating: 6

• Location was great.
• Staff was not helpful. Had to ask for towels. Drinks in bar were extremely high.

“Great location. Staff was not eager to help.”

Jul 28, 2009 by Sallie from Charlotte,NC
Overall Rating: 10

• The clenaliness of the room & promptness of service.
• The room was a bit small

“When we arrived in the room we noticed that there was no lesiure chair to sit in, we called the help desk & in a timely manner-a hotel worker delivered a leisure chair & ottomon to our room. The food was great. Bar tender very friendly. A great stay. Hotel parking was costly-16.00 a day.”

Jun 4, 2009 by Jeff from Decatur,GA
Overall Rating: 9

• Restaurant and bar waitstaff were excellent. Service in general was excellent.
• $20 per day charge for parking - how else are you supposed to get there?

“The Renaissance was a very nice place to stay for 5 days. The staff were very courteous and helpful, and the rooms were nice, clean, and quiet. The restaurant had very good food, but wasn't the most popular place -- we were the only ones there. The pool was only OK -- VERY small rooftop pool deck only had seats for about 10 people.”

May 21, 2009 by Sue from Denville
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location. If you don't have a car, you certainly won't miss it.
• Not too sure if I would bring young children who are not accustomed to an adult environment.

“Just lovely. The lobby was beautiful as are the rooms - even the hallways are nice. Staff was so pleasant. I felt like the bell hops were our friends by the time we left. The complimentary fruit water in the lobby after walking in the heat of Charleston was a delicious and refreshing treat. We didn't want to leave.”

Apr 30, 2009 by Dorothy from Kings Park,NY
Overall Rating: 10

• Great location, friendly staff and ambiance.
• Staff at restaurant were not organized for breakfast. They were not on top of things.

“Upscale clean and comfortable with class.”

Apr 29, 2009 by Linda from Columbia,SC
Overall Rating: 9

• Light and airy, clean and quiet.
• Had a wonderful stay.

“For a hotel in Charleston we've never heard of I was pleasantly surprised to have a wonderful stay. I must say the room was tasteful and quiet. I normally stay at another 4 star in Charleston. I see now there are choices.”

Apr 24, 2009 by Paulino from Virginia Beach,VA
Overall Rating: 3

• Location.
• Just like any 2star hotel.

“Nothing special.”

Apr 21, 2009 by Debbie from Cincinnati,OH
Overall Rating: 8

• The location and cleanliness were excellent.

“Was impressed with the cleanliness and loved the location, but was a bit disappointed with the size of the room.”

Mar 15, 2009 by Kirby from Galax,VA
Overall Rating: 10

• Clean, pretty, friendly, quiet, convenient to everything.
• No free internet, overzealous housekeeper on last day there.

“Overall, very nice hotel, could have used a little more decorative ambiance considering the historic area in which it was located.”

Mar 13, 2009 by Mary from Marietta,GA
Overall Rating: 10

• Great location.

“Very appealing lobby, any staff I encountered very friendly; bedroom very comfortable and
did not feel like I was at a chain hotel.”

Mar 9, 2009 by kim from Pompano Beach,FL
Overall Rating: 9

• Loved the work-out room. Very friendly staff.

“Great location. Very friendly and helpful staff. That room was spacious and clean.”

Feb 19, 2009 by Ellen from Orange Park,FL
Overall Rating: 10

• The service was excellent and the concierge was wonderful.
• No Jacuzzi.

“My husband and I had a wonderful stay at the hotel. We found the bar to be rather expensive but the food was excellent. The concierge was the best we have ever encountered. Service was excellent.”

Feb 16, 2009 by Carolyn from Castalian Springs,TN
Overall Rating: 9

• Facility was clean; Location was convenient; Tastefully decorated; Had a nice atmosphere.
• My experience was positive.

“I highly recommend this facility to others. I am only sad that I was on business not pleasure. I plan a pleasure trip and plan to stay at the facility.”

Feb 13, 2009 by Diane from Asheboro,NC
Overall Rating: 10

• Very beautiful, clean, comfortable and
  very friendly staff.
• It had no public hot tub.

“Great location and convenience for the historic downtown stay. Very beautiful and clean. Staff was extra friendly. Nice dining area.”

Feb 12, 2009 by Elizabeth from Pawleys Island,SC
Overall Rating: 10

• Excellent location and facilities. Very comfortable room and beds.

“This hotel is comfortable, attractive and well maintained. The restaurant and room service are both excellent and reasonable. Staff are helpful and kind in all areas.”

Jan 31, 2009 by Craig from Grand Rapids,MI
Overall Rating: 9

• Perfect location, helpful staff.

“We had a very good experience here. Our room had adequate space and was decorated nicely. Staff was helpful and courteous. Location is fabulous. Lots to do close by.”

Jan 26, 2009 by LA from Kingston,MA
Overall Rating: 8

• I liked the ambiance of the Wentworth Grille's pub and the free business center.
• There was no indoor pool or hot tub. Also, need better sundries shop.

“The hotel was well maintained and the staff eager to please (and funny too!). I especially liked the free business center. The rooms were good size and modern and right in the heart of downtown Charleston. Although the hotel is a chain and lacks a little old world charm, I would definitely stay here again.”

Jan 22, 2009 by George from Charlotte,NC
Overall Rating: 8

• Location, staff, room cleanliness, pool and
  gym.
• Charged $13 fee to park, did not receive requested newspaper, no hot tub.

“Friendly staff, great location, above average accommodation.”

Jan 6, 2009 by Alyson from Springfield,OH
Overall Rating: 10

• Location was perfect!

“My stay with my husband in the Renaissance Charleston was fabulous! The location of the hotel was ideal - close to shopping, restaurants and the sights. With everything within walking distance, it was the ideal spot. The room was very comfortable and very quiet! And considering I was sick with a cold for my entire visit, we spent much time in the room. The front desk staff and valets were always smiling and quite helpful - with everything from suggestions and dinner reservations to quick valet service. My husband and I would visit this hotel again anytime we're in Charleston!”

Jan 5, 2009 by Kay from Lexington,KY
Overall Rating: 10

• Location is great, rooms are very comfortable, staff is very helpful.
• There isn't anything we didn't like about this hotel.

“I cannot say enough about how much we enjoyed this hotel. We stayed there last summer and liked it so much we went back for New Years. It is a wonderful place for a weekend getaway. Location is perfect, accomodations are on par with much higher rated hotels and staff are very helpful. This is a great hotel from which to see the beautiful city of Charleston.”

Jan 1, 2009 by Tim from Salisbury,MD
Overall Rating: 9

• Beautiful hotel in the perfect location.
• 9.95 charge per night for internet and 12.00 per night charge for parking.

“This is a very nice hotel in the perfect location. The rooms were large, very clean and well decorated. The only issue I had was the daily internet and parking fees. I would book this property again.”

Dec 29, 2008 by S. from North Charleston,SC
Overall Rating: 10

• Style.
• Noisy, not very romantic.

“This hotel is very lovely and has great location. I did not like the fact that the rooms are so thin that you can hear everything. I was on the 5th floor and it was very noisy. When my husband and I checked in we requested late checkout. However the hotel was too noisy we left at 10:00 am instead of 2:00 pm. If you are going as a family this is a good place to stay. Don't go for a quiet weekend or you will be disappointed.”

Dec 25, 2008 by Bob from Marietta,GA
Overall Rating: 9

• Hotel staff was excellent.
• King size bed was overly firm.

“This is a very nice, user friendly hotel with a superb staff in a good location. The lobby area is somewhat compact and the front desk, elevators, lounge and restaurant are in close proximity to each other. Parking is convenient, right across the street and is $12 a day. Valet parking is an additional $7 per day, which we opted for. In retrospect, I would skip the valet parking, it just isn't necessary. Most places in the historic district are within a comfortable 10 - 15 minute walking distance of the hotel in including the Market/Meeting streets area. The aquarium is a bit of a hike and I would recommend driving as parking is readily available there.”

Dec 17, 2008 by Christa from Woodstock,GA
Overall Rating: 10

• The staff was exceptional, and the hotel was immaculate!
• It was a perfect experience. There was nothing we did not like!

“The hotel was in a great part of town, with everything in waking distance. The staff was very friendly, and we arrived to a tasteful, immaculate room. I would absolutely stay there again!”

Dec 17, 2008 by Sara from Knightdale,NC
Overall Rating: 10

• Very friendly and helpful staff, stylish lobby.
• NA.

“We loved the hotel. They let us check in very early and were very friendly and helpful without being pushy. Parking was convenient, location was wonderful, and our room was comfortable.”

Dec 11, 2008 by Scott from Alpharetta,GA
Overall Rating: 10

• Great location, nice room, excellent staff.

“Fantastic hotel right in the heart of downtown Charleston was able to walk to everything. Room was very nice and the hotel staff was fantastic. I definitely recommend this one.”

Sep 17, 2008 by Susan
Overall Rating: 10

• Perfect location for walking to all attractions.
• Parking is $10.00/day.

“Fabulous high quality hotel, centrally located to all of Downtown Charlestons attractions. We were very pleased.”

Sep 10, 2008 by Megan from Charlotte, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location & friendly staff.
• Nothing.

“Hotel was great, rooms were clean and spacious and the staff was very attentive and friendly. Nothing particularly special about the hotel itself but very clean and well maintained. The bar staff and front desk were very friendly and helpful and the location can't be beat! Close to King Street, Meeting Street, and lots of shopping and restaurants.”

Sep 5, 2008 by Sarah from Charlotte, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The bar and location were unbeatable. The service was on point.
• There was one front desk woman who messed up more than once. On the other hand, one guy was super helpful & polite.

“This hotel can comfortably accommodate any sort of traveler - business, leisure, family, etc. The staff if friendly and helpful & the breakfast room service is delicious and easily ordered! Also, the location cannot be beat!”

Sep 4, 2008 by Laura from Easley, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Location was nice, beds were comfortable.
• Parking. Lack of spaces and cost.

“Overall the hotel was really fantastic. Parking in a small area is ridiculous. Room cleaning was really late and 1 night we had to call because they skipped us.”

Sep 4, 2008 by Susan from Colombia, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness, efficiency, location, cleanliness.
• Lobby could have been a little more up scale.

“We thoroughly enjoyed our stay. The staff took great care of us from the beginning to the end of our stay, very accommodating.”

Sep 3, 2008 by Jessica from Chicago, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly knowledgeable staff.
• Room failed to meet expectations and room amenities lacking.

“Friendly staff. Great recommendations for dinner and sightseeing. Poorly stocked room amenities.”

Sep 3, 2008 by Vincent from Fort Lauderdale, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great bartender.
• Valet was a bit slow.

“Great place to stay with overall value. Nice king size bed, soft linens, good water pressure in the shower. Great location for shopping and dinning. Thumbs up!”

Aug 7, 2008 by Ben from Charlotte, NC
Overall Rating: 2
Cleanliness:[5] • Staff:[1] • Location:[7]

• Location.
• Service all around bad.

“Bad service, shoddy appliances and attitudes.”

Jul 23, 2008 by Emilio from Lexington, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Is very elegant hotel.
• The breakfast was not free.

“I paid 52 dollars for breakfast for 3 persons, milk cafe, omelet for 1 person and 2 small cakes was very expensive.”

Jul 16, 2008 by Robin from Harlem, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• We enjoyed everything about the hotel.
• There was nothing about the hotel we didn't like.

“At some hotels, you feel like you've been there for a while by the room is kept. But here I felt like they thought everyday was as important as the first day we got there. Housekeeping was great!”

Jul 14, 2008 by Shaun from Columbus, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The hotel was very nice and elegant.
• They nickel and dime you to death. Internet, parking, everything is extra. The pool.

“The hotel was very nice from inside and outside. Our room was great! The staff was very nice and helpful! I thought all the charges for incidentals were sad! I mean 2 star hotels have free internet. This is the first hotel in the US I have stayed in that charged for internet access. You also must pay to park. This is another thing that I feel should be part of staying at the hotel. I have been charged by other downtown hotels for parking before too. Parking is in a garage next door with flimsy bar code scanner cards to enter/exit. The cards do not work properly. Usually takes 2 minutes of swiping to enter and leave. The iron in the room made a rust stain on an outfit and then when they delivered another iron it leaked all over the place (not a slow leak, it poured out of the bottom). We had to request a fridge be brought up to the room. Again, cheap rooms usually have these. This is a 4 star hotel.”

Jul 10, 2008 by Tara &. from Valrico, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[8]

• The decor was lovely.
• The bar restaurant was under construction and the staff could have been friendlier.

“I was upset not to have a microwave or mini-fridge in this hotel at the price. In addition the additional charges for parking should have been noted prior to our acceptance of this hotel.”

Jul 10, 2008 by Sharon from Columbia, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff.
• There was no mini bar or small fridge in rooms.

“Great staff and great location especially for the price! I would definitely recommend this place to anyone.”

Jul 9, 2008 by Amy from Alpharetta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location, location, location!
• Bar being remodeled - small selection.

“This hotel was nice, clean, and in an excellent location. The staff was friendly and helpful. I would recommend this hotel to friends and family.”

Jul 8, 2008 by Austin from Marietta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Location.
• View wasn't good.

“This is a great hotel, located centrally in the historic district. Very nice, but view could have been better.”