User Reviews for Courtyard by Marriott Pittsburgh Shadyside

Research User Reviews for Courtyard by Marriott Pittsburgh Shadyside (1-20 of 95)

• Add Your Own Review »

Oct 17, 2009 by Brenda from Brookville,PA
Overall Rating: 6

• I was really looking forward to the hot tub and it had no jets working.
• Too high priced.

“Great location. But the pool was stuck in a scary corner in an isolated room with the jacuzzi which was not working and not a soul around. Creepy.”

Jul 13, 2009 by Jayne Bertovich from Pittsburgh,PA
Overall Rating: 10

• ewer with Starbuck's underneath it.
• Nothing.

“In the middle of a corridor in Pittsburgh that offers quick access to various restaurants of all caliber, including upscale or diner style.”

Jun 26, 2009 by Nancy from Johnston,RI
Overall Rating: 10

• Large, clean room. Great view from window.
• Mandatory valet parking.

“Hotel was very clean and quiet. Large room, great view from window. Large, clean bathroom. Great location. Mandatory valet park was too expensive.”

Jun 19, 2009 by from Reading,PA
Overall Rating: 9

• Location to the universities in Pittsburgh.
• Pay to park.

“Recently renovated, modern, all amenities, close to Medical Centers and local universities. Staff extremely helpful.”

May 22, 2009 by Emily from Cincinnati,OH
Overall Rating: 9

• It was very comfortable.
• The only option for parking was valet at $18 a day.

“The Marriott Courtyard was very clean and comfortable. Overall it was a great place to stay.”

Apr 27, 2009 by Jean from Johnstown,PA
Overall Rating: 5

“The hotel and the room were clean. The room was large and nicely furnished. The hotel is hard to find if you are not familiar with Pittsburgh. $20 per day to park, valet only. The pool was closed. Checkout is noon, which is nice, but remember to put the do not disturb sign out if you are sleeping late or housekeeping will wake you up at 8am.”

Apr 20, 2009 by Laura from Parma Heights,OH
Overall Rating: 7

• Overall interior design.
• Internet connection not available; no hot water during morning hours.

“Friendliness and helpfulness of staff was outstanding. Very clean, but suited more for business travelers. Spa was not working during our stay. Internet connection was not available (although it was advertised as a hotel amenity). No hot water in shower or sink until approximately 10 am.”

Apr 15, 2009 by Jim from Kingston,PA
Overall Rating: 9

• Convenience to our destination.

“Very nice hotel in a convenient location. Amenities include a restaurant, pool and exercise equipment, internet stations in the lobby. It is close to shops and restaurants in Shady Side.”

Apr 14, 2009 by Suzy from Ijamsville,MD
Overall Rating: 10

• Helpful staff, love the room decorating and
  clean!
• I liked everything.

“Excellent in every way. Exceeded my expectations”

Mar 31, 2009 by Bill from Monroeville,OH
Overall Rating: 7

• It was conveniently located to areas that I needed to access.
• The valet parking and cost of breakfast buffet.

“Comfortable setting, close to University of Pittsburgh. Be prepared to pay for valet parking with no alternative ($18/day). Breakfast buffet was adequate, but omelets were small and quality was okay, but seemed pricey at $11.”

Mar 31, 2009 by Luke from Cincinnati,OH
Overall Rating: 9

• Very helpful staff!
• Made you pay $20 a day for valet parking.

“This was an overall great hotel. The only downside was you have to pay $20 a day for valet parking whether you liked it or not. Seemed kinds pricey to me. And came as an expensive surprise.”

Mar 29, 2009 by Bob from Dade City,FL
Overall Rating: 8

• Clean, good condition, friendly staff, good location.
• Pool closed entire stay.

“Nice, clean hotel with nice accommodations.”

Mar 26, 2009 by Malcolm from Lewistown,PA
Overall Rating: 8

• Friendly and clean.
• Woul have liked a king bed.

“The staff was friendly and efficient as well as the rooms were clean and up to date.”

Mar 25, 2009 by Jen from Martinsburg,WV
Overall Rating: 9

• Nice room setups; good breakfast.
• Parking was expensive.

“The room was clean and everything was in working order. Staff was friendly. Valet was fast in retrieving our car. Breakfast was good and restaurant staff were very nice. Parking wasn't cheap. I'd have preferred an option to park my own car or to have the valet service complimentary.”

Mar 12, 2009 by Vickie from Harrisonburg,VA
Overall Rating: 3

• Swimming pool & hot tub.
• Dirty!

“The hotel room was absolutely dirty. There was a dirty black sock left on the floor. There was a 1/2 drank wine bottle in the cabinent in the room. There was hair all over the bath tub. There was trash in the trash can when we entered the room.”

Mar 11, 2009 by Kyle from Waynesboro,PA
Overall Rating: 9

• Comfortable beds.
• No breakfast included.

“Nice, clean, friendly.”

Mar 3, 2009 by Peggy from Leesport,PA
Overall Rating: 9

• I feel the Marriott hotels are the best.
• I would have preferred something closer to University of Pittsburgh.

“The customer service was excellent. Even though our room was right at the elevator, there was minimal noise. The motel and our room was exceptionally clean. The valet service was extremely efficient.”

Feb 19, 2009 by karen from Altoona,PA
Overall Rating: 9

• Very comfy beds. Attractively decorated.
• Would have been nice to have a continental breakfast.

“Friendly, helpful staff. Check-out was noon, not 11:00. Very roomy rooms.”

Feb 15, 2009 by Joy from Downingtown,PA
Overall Rating: 9

• It was a spacious room.
• You needed another spare chair.

“This was a great hotel for visiting a Pitt student or traveling for business.”

Dec 30, 2008 by Peter from Philadelphia,PA
Overall Rating: 8

• Very convenient location, clean, nice rooms.
• Valet parking only, seems unnecessary when lot's right there.

“Great hotel. The only downside was the valet only parking. The lot is an open lot, right in front of the hotel but they won't allow you to park for yourself. Also, the parking is $18.20 per day which I wasn't told.”

Aug 22, 2008 by Carol R. from Bellaire, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[10]

• The staff was very friendly even at 2:00 am.
• They were unwilling to accommodate my request for 2 beds.

“The hotel was quite convenient for my needs and very quiet. However, I found the valet parking to be very inconvenient as the staff was not able to keep up with the demand for cars especially in the prime morning times.”

Aug 20, 2008 by J from Clarksburg, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location for University, stores, dining friendly, quick van rides.
• Small rooms but serviceable.

“The location is terrific for visiting CMU. Colleges are only 5 minutes away by hotel van, upscale shops and dining are a 10 minute walk away. The service is courteous and efficient.”

Jul 20, 2008 by Paul from Havertown, PA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[2]

• Clean and pleasant room (though very standard).
• The hotel is poorly situated with major facilities and attractions.

“We stayed five days and four nights as my wife was completing a program at U. Pitt. The hotel is billed as in the neighborhood of campuses (Pitt and CMU), but it's too far to walk so it is good that they normally provide a free shuttle. However on the last two days of our visit, the free shuttle broke down and there was no provision for us to get to campus. This proved a major inconvenience, since we had to rely on repeated cab rides (and since there were many people in the same situation, it became almost impossible to get a taxi). The hotel should have provided a back-up shuttle or at least offered to pay for our repeated taxi rides back and forth to campus.”

May 26, 2008 by Jere from Altoona, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[8]

• Free internet.
• Parking fees.

“Spacious room. Free internet. Parking fees $18.20/night too high. Valets not very helpful with luggage. Front desk staff a little on the arrogant side.”

May 7, 2008 by Pat from Tall Timbers, MD
Overall Rating: 3
Cleanliness:[10] • Staff:[10] • Location:[8]

• The facilities and people were very nice and efficient.
• The unexpected charges not included in room rate, mandatory valet parking charges and breakfast was also not in room rate.

“The hotel was an excellent hotel with top notch personnel. It's not that easy to get to, but was very conveniently located for my purposes of visiting a sick relative in an area hospital. Valet parking charge exceeding $18/day and a very fine breakfast that is also not included in the room rate.”

Apr 2, 2008 by Rita from Westport, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• They provided shutter buses to nearby areas. Very convenient.
• The location was at a busy intersection, far from nearby shopping area.

“Hotel room was a bit noisy from outside traffic as well as guest in the hallway. Overall, not bad, comfortable. I think this hotel is good for 1 or 2 night stay.”

Apr 2, 2008 by Terry from Reston, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very friendly staff, clean room, comfortable and secure.
• Valet parking, noisy heater/AC.

“We were visiting the University of Pittsburgh, as were many others, so I was happy to have the car to bypass waits for shuttle service.”

Mar 25, 2008 by Christen from Cecil, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• Comfy room. Very nice set up and very nicely decorated!
• Valet parking was $20, and hotel staff had varied answers about when they ticketed for on-street parking.

“Very nice. We were hoping to stay closer to Downtown. The shuttle didn't go to where we needed, but the desk called us a cab. The staff was extremely nice and friendly. However, when I asked about on-street parking, I got different answers from staff. One person told me they didn't ticket on the weekends, starting Friday at 6. Someone else told us they ticketed every day, even weekends from 8am-8pm. And someone else said they ticket Friday till 8. I just parked on the street right in front of the hotel and decided to chance it. I didn't get ticketed, so I think that the city does NOT ticket on the weekends. Room was fabulous. Bed was extra comfy. I enjoyed the flat screen TV and the overall layout of the room. Other than the parking situation, I highly recommend!”

Mar 20, 2008 by Howard from Bexley, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Wonderful large room and comfortable bed.
• Fee for parking.

“Very clean new rooms, friendly staff, and wonderful room. Only negative is no free parking.”

Jan 1, 2008 by Patrick from Gaithersburg, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice TV, internet connection.
• Forced valet parking for $19.

“Good location, easy to find, clean rooms, nice TV selection, free internet. Overall has everything you need for a comfortable stay. Only drawback is the forced valet parking. I suppose it does add some security by having the valet on duty in the lot. If this extra cost doesn't bother you or you don't have a car this hotel is a good option.”

Dec 20, 2007 by Lauren from Indianapolis, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent service, location, and decor.
• Nothing!

“The staff were very pleasant and helpful, and the decor was fantastic much nicer than I had expected. Also, this hotel is located right outside the UPMC Shadyside hospital campus (where I was interviewing) and within walking distance of many shops and restaurants in the trendy Pittsburgh neighborhood of Shadyside. I would highly recommend this hotel to anybody traveling to Pittsburgh.”

Dec 19, 2007 by Maureen from Lansdowne, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• I liked the staff and the room accommodations were excellent.
• I didn't like that they only offered valet parking.

“Overall, we had a great stay in this hotel. The room was very nice and clean and it was in a great location for our needs. The only thing that I wish were different is the parking arrangements. We did not want to pay almost twenty dollars a day to valet park so we had to find metered parking on the street. But it was nice that there was a Starbucks coffee attached to the hotel! Great trip all around!”

Dec 10, 2007 by Steven from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location to universities.
• Parking was only by valet @ $20 a night.

“Nice, new, clean hotel with a styling lobby and clean spacious rooms. Room service is limited in both hours and variety; but it was prompt and affordable.”

Sep 5, 2007 by Kirsten from Cuyahoga Falls, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great staff, clean, & well decorated.
• Only one computer for public use, hot tub was cold, room was a bit on the small side, mandatory daily valet parking fee.

“We stayed at this hotel with our 4 children. The hotel staff was very friendly and willing to help if needed. The lobby area had a cozy feel to it, and the hotel was clean. Not very fond of the mandatory daily valet parking rate of $18.88, but overall it was a great hotel, at an even greater price. I'd definitely stay again.”

Aug 19, 2007 by Scott from East Meadow, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everybody was so friendly and helpful.
• Nothing bad to say.

“From the moment I steeped into the hotel everybody had a smiling face and just a, I'm happy to serve you attitude. I did not stay long but everybody that worked at the hotel made me want to stay another day or two on my trip.”

Jun 27, 2007 by Carylyn from San Francisco, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Room design.

“Friendly service, great location, elegant lobby, rooms could be better designed, small closet.”

Jun 18, 2007 by Geoff from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was great, room was great.
• Nothing.

“Bartender told us the easy way to get to Oakmont. Just had a little trouble going up liberty due to the arts festival.”

May 4, 2007 by Verne from Lithonia, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Transportation provided by hotel was outstanding.
• The food in the restaurant was not served as described on the menu and one meal was cold.

“The hotel room exceeded my expectations as far as comfort, appointments, and size. The restaurant needed more staff. The one waitress was juggling service in the restaurant and delivery of meals for room service. We attempted to order three different wines and they were all unavailable. The restaurant should also have more partitions to separate it from lobby to provide a quieter dining atmosphere.”

Apr 6, 2007 by Ellen from Salem, OH
Overall Rating: 4
Cleanliness:[2] • Staff:[10] • Location:[9]

• The location was good.
• The hotel room was not as clean as I expected for the price.

“The hotel was o.k. But I did not like the fact I had to pay for valet parking.”

Apr 5, 2007 by Alisa from Las Vegas, NV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good open for breakfast & dinner, indoor pool, convenient location and complimentary shuttle service.

“Although located outside the city this hotel actually had more to offer. The hotel had a restaurant open for breakfast and dinner, plus a lounge (always a bonus) seven days a week. All parking is valet parking and there is a charge (13.00 plus a city tax that brings the total to 18.85) but you understand because you are still in the city and everyone knows that in the city of Pittsburgh parking is limited. I looked at it this way at least I didn't have to be out in the weather as long and the valet attendants cleaned the snow off my car (again another bonus).”

Mar 28, 2007 by Michael from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location perfect- restaurants nearby.
• Valet parking only.

“Great location in the Shadyside locale. Shopping at boutiques nearby, as well as both universities. The facility is attractive and the staff attentive. Street parking is limited so you likely must pay for the valet parking.”

Mar 28, 2007 by Chuck from Paris, TN
Overall Rating: 2
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had nice beds.
• They nickle and dime you to death.

“Would be a great hotel if your expense is footed by a company. Working individuals like me can't afford it. Nineteen dollars a day to park. No complimentary breakfast.”

Mar 27, 2007 by Amanda from Orrville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything!
• Nothing!

“The hotel was clean and nice, the staff was friendly, and the location was perfect for our needs. Overall, a very good experience.”

Mar 26, 2007 by Sue from Hamilton, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[7]

• The room was very clean and comfortable.
• Valet parking was not necessary, we could have parked our own car and not paid an extra.

“The Courtyard By Marriott Pittsburgh Shadyside is a beautiful motel in an area with several restaurants and shops, but it is quite a long drive from the freeway. Be prepared to pay a lot for parking anywhere in Pittsburgh, even at the motel.”

Mar 25, 2007 by Chris from Champaign, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• The facilities and room were impeccably clean and professional looking.
• The $20 a day valet parking (not optional for that neighborhood) was ridiculously over-priced.

“The Courtyard by Marriott, Pittsburgh-Shadyside, was a very clean, professional, comfortable hotel. However, the hotel is not as close to the downtown area as I had hoped (or was stated on the website) but the Shadyside neighborhood felt very authentic and had several great bars and shops. The hotel's valet parking option was very expensive, to the point of being unreasonable (close to $20 dollars a day!). Also, the continental breakfast was a bit expensive for what was served and the attitude of the cook (not the waiter) was less than polite. Overall, our stay at the hotel was one of the best I¿ve had, despite the small things, and I would recommend it to anyone traveling to Pittsburgh.”

Mar 19, 2007 by Lorrie from Johnstown, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room was very nice.
• Valet parking only - too expensive! No complimentary breakfast. It cost $9 for two pop tarts and a small orange juice.

“Map quest directions were terrible. The hotel was nice, but I didn't like having to pay over $18 to park my car overnight. And no complimentary continental breakfast was disappointing.”

Feb 12, 2007 by Joe from Chagrin Falls, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Close to my business destination.
• Even though I offered to park my own car, they still charged $18.85 to move it 50 feet from where I left it.

“Convenient location. I left my cell battery charger in the room, but john, the housekeeping supervisor, found it and offered to send it back through the postal service. ”

1 of 1 people found this review helpful.

Feb 6, 2007 by Robert from Harrisburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Hotel staff very friendly. Very nice rooms.
• Valet parking only.

“Rooms are spacious and comfortable. Staff is very friendly and helpful. Not the greatest location.”

1 of 1 people found this review helpful.

Jan 24, 2007 by Danica from Beaver Falls, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The breakfast buffet in the morning and the fridge in the room.
• Paying for valet parking.

“I needed a getaway weekend. It was perfect and very comfortable.”

1 of 1 people found this review helpful.

Jan 24, 2007 by Miranda from Mansfield, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was very nice and helpful.
• The bar in the hotel was expensive.

“It was great. Everything clean and it was a great stay. We both enjoyed it. The staff was great!”