User Reviews for Charleston Riverview Hotel

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Jan 30, 2008 by Michelle from Downingtown, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location.
• Restaurant menu was very limited.

“Pleasurable stay, helpful staff.”

Jan 23, 2008 by James from Alexandria, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Décor.
• No free internet in the rooms.

“Nice hotel close to the historic district of Charleston.”

Jan 21, 2008 by Nina from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• It was quiet and we had spectacular views from our 10th story room.
• Our first room reeked of cigarette smoke, but the staff quickly found us another room.

“I would definitely recommend this hotel. While outside the city (not within walking distance), it was a short drive to Downtown Charleston.”

Jan 9, 2008 by Anita from Frankfort, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Very clean & comfortable.
• Location.

“Very pleasant stay. Very nice restaurant. Very comfortable beds and nice and clean. Updated.”

Jan 6, 2008 by Sherry from Lone Tree, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The decor & ambience of the rooms were charming.
• The rooms were much smaller than other Marriott hotels we have stayed in. Similar to other hotels in the area.

“Our stay at this hotel was very comfortable. Our room was kept very clean & the staff was very friendly. Dining facilities were excellent. View of the police station unsightly, but comforting for security reasons. The hotel was close enough to the historic district if you had a car and convenient to highways.”

Jan 6, 2008 by Teresa from Statesboro, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Reasonably priced room, service menu and excellent food!
• It's in a newly developed area near the highway. Unattractive parking lot view from window. Needs landscaping and buffers.

“Convenient to both downtown Charleston and the highway. Excellent food options. Very pleasant experience.”

Jan 6, 2008 by Carl from Spartanburg, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Designing, Classic look.
• The TV.

“When entering the hotel, I could tell it had been renovated, the lobby was exquisite, was very nice, modern decor, rooms were nice, beds were comfy, workout room was amazing, only suggestion is to get newer TV's.”

Jan 3, 2008 by Sarah from Charlottesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean room and the restaurant.
• Bit small guest room.

“Newly renovated hotel guest room was bit small, but very clean and neat. I found the restaurant serves nice meal with reasonable price. I would like to stay this hotel again!”

Jan 3, 2008 by Steve from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The reception staff was very friendly and helpful and the hotel was beautiful.
• Charged for local calls. Not impressed with the bar staff's service.

“Overall our stay was wonderful and we had a better experience than we paid for. This was the best deal that I have ever had in hotel lodging.”

Dec 29, 2007 by John from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, nice, great location friendly staff.
• None.

“Great spot, very clean, friendly staff.”

Dec 29, 2007 by Ernest from Eagle, CO
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice appointment.
• A/c heat unit was defective. Made a loud bang waking me ever hour or so.

“This had all the things one would expect from an upscale hotel. They were renovating the a/c heat units and the one in my room was awful. It woke me over and over.”

Dec 28, 2007 by Gus from Milwaukee, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The decor was beautiful and the hotel itself was very clean.
• The concierge seemed to have little knowledge of things to do.

“This seemed like a very new construction. We were on the 11th floor in a corner room with an excellent view of the river. The hotel itself was exceptionally clean and the decor was gorgeous. The staff was very friendly and efficient for the most part except for the concierge who, seemed friendly, but didn't have much knowledge of things to do. The location was good. It took only 5 10 minutes to drive Downtown. Overall we had a very good experience.”

1 of 1 people found this review helpful.

Dec 12, 2007 by Alice from Edenton, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[4]

• Beautifully decorated, comfortable beds, nice common areas.
• Too far for walking Downtown, rooms just a little too cramped, but not bad.

“Nice Marriott experience, friendly staff and beautiful. While it is located Downtown, you still need to drive to get tot the shopping/dining district.”

Dec 8, 2007 by John from Danbury, CT
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[8]

• Recently Renovated.
• Elevators, Out of Order frequently.

“Overall good Hotel. Yet 4 AM check-in experience was not good. No bellmen assistance provided. Room was not scheduled for housekeeping. Hotel staff was not familiar with Marriott policies and procedures. No documents under the door on check-out day.”

Nov 27, 2007 by Lynette M. from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very plush and the bed was just the same.
• It would have been nice to have a microwave in the room.

“Of the 3 hotels we stayed in during this trip this was the most comfortable. The location was just a few minutes drive from the historic district. Free parking was a plus.”

Nov 26, 2007 by Ingrid from Boiling Spring Lakes, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• We really liked the beds and comforters very nice.
• We were told we would get a good view of the harbor and didn't because of the post in the middle of window.

“We also didn't get a flat screen TV. But all in all very pleased.”

Nov 22, 2007 by Rosa from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very clean and lovely.
• I loved everything about this hotel.

“This was one of the best hotels I have ever stayed in. Luxury hotel and very nice professionals that worked there.”

Nov 15, 2007 by Tara from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breathtakingly beautiful.
• Nothing. It was great.

“We stayed here for our first year anniversary, the hotel was beautiful, and they brought us wine and fruit on our anniversary. They upgraded our room because of our anniversary. The view was amazing from our room.”

Nov 9, 2007 by Andrea from Malibu, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Food and atmosphere were fantastic.

“Excellent location to everything in Charleston. Great food. Great rooms. Friendly staff and fantastic everything!”

Nov 8, 2007 by Rick from Orange Park, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was great and the staff exceeded expectations. Plus the food was fantastic.
• Couldn't stay longer.

“My wife and I travel frequently. The Marriott Charleston was one of the most pleasant travel experiences we have encountered in fifteen years. The hotel exceeded our expectations and the staff ranked right up there with the Ritz. Did I mention the food was fantastic?”

Nov 5, 2007 by Mary from Romeo, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good value for price, friendly staff, nice room, and nice facilities.
• No breakfast.

“This Marriott, though an older facility, has been nicely updated and is very user friendly. The hotel boasts a quality exercise room convenient for business or leisure travelers. The spacious courtyard attracts weary Charleston sightseers to sit around the glowing fire pits for a relaxing evening. No need to drive to the nearest star bucks it's just steps away in the main lobby of the hotel.”

Nov 2, 2007 by Michael from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• A very nice hotel.
• Hotel restaurant high price for breakfast. Should offer option of light breakfast.

“Hotel very nice. Much improved over previous life as Charleston river view.”

Oct 29, 2007 by Jerry from Boone, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, safe, friendly staff, hotel transportation to historic district.
• Our room was by noisy elevator.

“This hotel looked very modern. It was clean and the staff was friendly. The food in the restaurant was excellent. The hotel provided transportation to the historic district for a small fee. I would definitely stay here again.”

Oct 29, 2007 by Kim from Grovetown, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Bed was incredible.
• Nothing.

“Beautiful hotel, room and great room service; on time and excellent food.”

Oct 25, 2007 by Bob from Gray Court, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The court yard, the third floor bar it all was beautiful.
• Breakfast, was way to expansive they charged me for coffee and juice even though it was included on the menu.

“Over all it was a great stay very relaxing, parking could be a little better.”

Oct 24, 2007 by Susan from Chesapeake, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Hotel was beautiful!
• Bathrooms are tiny!

“This hotel was so beautiful. The decor in the lobby was dazzling! The room was great, but the bathroom was tiny. No way could two people be in there at the same time. We had to take shifts to brush our teeth. Also, only two small mirrors. One in the bathroom and one in the room over the desk. The staff was great and we would definitely stay there again. Loved the free shuttle to the market!”

Oct 22, 2007 by Jon from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, meals were good, comfortable rooms.
• Can't think of anything.

“Wonderful place to stay!”

Oct 21, 2007 by Tamala from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, clean room, excellent restaurant, friendly and helpful staff.
• Outside service for food & drinks not the best. Foreign staff could not understand our request fully.

“My family's stay was very enjoyable. The rooms were comfortable and clean, staff very helpful, restaurant food was excellent and staff very friendly. I loved the 3rd floor terrace bar. Shuttle into town was a great help and they were very prompt at picking up when called. I would definitely stay at this hotel again and recommend it to others.”

Oct 15, 2007 by Zeke from Greenville, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very attractive lobby, convenient location, nice rooms.
• No bath tubs. Small bathroom.

“This was a very pleasant surprise. The hotel was nicely decorated and in a convenient location. It wasn't in downtown but was a very short drive to get there. We were very pleased and would definitely go there again.”

Oct 12, 2007 by Charleston T. from Ashburn, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The 10-minute drive to historic downtown and 20-minute drive to folly beach, excellent!
• Carpets in the rooms could do with some cleaning.

“Overall an excellent hotel for the price and we plan on staying there again. Room was very comfortable and a good size for two people and luggage for a short trip. Extremely attractive lobby area as well.”

Oct 11, 2007 by Katie from Mccomb, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The hotel had comfortable beds, clean rooms, and a fantastic exercise room!
• To go to most places in the historic district, you either had to drive or walk 40 minutes through busy traffic.

“Overall, this hotel was great! The exercise facilities are fantastic! The rooms were comfortable and everything was very attractively decorated. There is an amazing outdoor patio with places to sit and chat with friends. The only issue I had is that to go to most attractions in the historic district, you either had to walk 40 minutes or drive and pay to park. However, the location was still very good.”

Oct 11, 2007 by David from Williamsburg, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• The receptionist went out of her way to find a great romantic restaurant for my anniversary.
• There was not a great view of the Ashley river from my room. But it's likely because of what I paid.

“The facility is excellent! The staff went out of their way to make my stay a comfortable one. The location is not really close to downtown and all the attractions of the historic area, but it's an easy and short drive to get there. I would stay here again.”

Oct 8, 2007 by Mary from Rochester, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was very friendly & accommodating.
• Parking was difficult, lot was full of water.

“I enjoyed my stay & would highly recommend this hotel. The staff was exceptional & very helpful. The food was wonderful & restaurant staff was friendly and made me feel welcome.”

Oct 7, 2007 by Graham A. from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Service staff was extremely helpful.
• Location was somewhat far from city no indoor pool.

“This hotel was extremely nice and very comfortable. The staff was the nicest Ive experienced at a hotel. The location was far from downtown but they did provide an on call shuttle service for six dollars that worked out nicely. I don't recommend this hotel if you are going bar hopping downtown and plan to stay out late. However, if you are in Charleston to see the city it is probably a good choice. The decor was very modern and comfortable.”

Oct 4, 2007 by Cindy from Belmont, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I liked the sitting areas outside the lobby and on the third floor. Very welcoming.
• The ice machine on my floor did not work I had to go up to the third floor to get ice.

“I loved the atmosphere of the hotel it was very restful and I enjoyed reading my book on the poch outside. I felt safe and comfortable. I was planning a women's weekend there sometime in the future, it is close to everything downtown and there is easy access to the beaches once you figure out the roads!”

Oct 3, 2007 by Debbie from Myrtle Beach, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful furnishings, friendly staff, fabulous food.
• Cocktail prices very steep.

“This hotel is a true gem in a city (Charleston, SC) where there are so many choices. My husband and I were able to negotiate a really great price and were stunned when we arrived at the property...it was a dream! We were greeted with hospitality and warmth as we walked in the front door and it was that way our entire stay. The lobby, hallways and sitting areas were very exquisitely decorated and the rooms were fabulous, as well. Additionally, the outdoor seating areas on the ground floor and the third floor lounge gave you the feeling of being somewhere exotic. We really enjoyed sitting outside on a cool evening and enjoying our cocktails by one of many fire bowls. And the restaurant was out of this world! The cuisine was exceptional! When traveling, my husband and I always make plans to have dinner in town, but this time tried the hotel restaurant! I would highly recommend dining in! My only criticism would be the cocktail prices - premium liquor on the rocks was $9 per drink a little pricey. Other than that, this hotel has truly outdone itself! Bravo!”

1 of 1 people found this review helpful.

Oct 3, 2007 by Terri from Harrisburg, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel was very pretty.
• Wireless internet access had to pay for unless you wanted to go to the business center.

“All in all the Marriott Charleston was a very nice facility. The lobby was spotless, the pool and hot tub area was spotless, and for the most part, the room was spotless. The grout in the shower could have been a little cleaner. A continental breakfast and free Wi-Fi would have been nice. They charge $9.95 for internet access in your room. You can access the internet for free if you go to their business center.”

Oct 2, 2007 by Amy from Simpsonville, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful entrance/lobby, good sized rooms.
• Almost too nice for kids.

“Comfortable affordable luxury in an easy to find area of Charlestons within miles of downtown.”

Sep 26, 2007 by Jaclyn from Davie, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The beds; pillows.
• The front door to the room closed extremely slowly.

“The staff was extremely friendly. The rooms were so beautifully decorated. The beds were amazingly comfortable and the bathrooms were small but very nice.”

Sep 25, 2007 by Liz from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Cookies and milk sent to my room. And the pool was great.
• Standing water in the parking lot.

“The friendly staff was so welcoming, and the pool/spa/fitness area one of the finest Ive seen--and with great hours.”

Sep 7, 2007 by Freida from Conyers, GA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean and attractively decorated. Nice restaurant.
• Noisy. Not enough wash cloths, towels left in room. No extra toiletries.

“Definitely a good price and nice location. Easy to locate and handy to get to downtown and river.”

Sep 7, 2007 by Rosalyn from Rock Hill, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautifully renovated and charming.

“It was beautiful, clean, charming. Great indoor and outdoor areas to relax. Staff friendly, helpful and available. Beautiful room.”

Sep 6, 2007 by M from Buford, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room very clean and housekeeping very thorough.
• Staff did not seem to care when my child fell down in lobby on hard tile floor.

“The room was great, housekeeping did a wonderful job keeping the room clean and stocked, and the restaurant was fabulous. I had a room by the elevator and found it very noisy; however, I chose not to change rooms.”

Sep 6, 2007 by Pam from Loudon, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, updated rooms.
• Restaurant staff was overwhelmed therefore awful service.

“Rooms and hotel were great. Restaurant was a bad experience.”

Aug 22, 2007 by Alice from Edenton, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[5]

• Clean, open and well decorated.
• Room itself seemed a little small.

“Clean, well staffed with excellent amenities. Location ok.”

Aug 19, 2007 by James from Columbia, SC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Friendly atmosphere and staff.
• Room too cold couldn't seem to set air conditioner.

“All in all very nice. Restaurant was a little too up-scale for our tastes.”

Aug 17, 2007 by Jeff from Athens, GA
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[4]

• This hotel was renovated recently
• The decor is the most odd I have ever seen

“Nice hotel - location is not really near the historic district - food was good. But, god what an ugly interior design concept - I felt like it was 1971 all over again!”

Aug 3, 2007 by Gazi. from Marietta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Inside decoration of the hotel is very nice.
• There was no cold water in the shower. Only warm and hot water. We complained. But they could not fix.

“Location of the hotel and interior decorations are very nice. Employees are very cooperative and friendly. But we have two concerns: 1) There were no cold water in the shower in Room. We complained, people came very quickly but could not fix. 2) On July 28, 2007 we were out almost whole day on sight seeing. But we found a phone call at 1.00pm from our room. We paid it (only 75 cents) as the amount was small but it bothered us.”

Aug 1, 2007 by Lorenzo from Tifton, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I really enjoyed the bed, had 3 great nights of sleep.
• We had an alarm that went off early Sunday morning that woke us up.

“I really enjoyed my 3 days at the Charleston Marriot. The hotel is beautiful, and the location was close to all the things we wanted to see and do. On my next trip to Charleston, I will stay at this hotel again.”

Jul 30, 2007 by Faye from Winterville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[5]

• Staff was very friendly and attentive.
• Not close to the downtown area. You had to drive or take a cab. Shuttle from hotel is offered but costs.

“Very nice hotel. Check in was easy, had a problem with my A/C but it was taken care of quickly. Pool was nice and everything was clean. The only bad thing is although downtown was only a mile or so away you had to know where you were going to get there. The hotel has a shuttle but it costs $6 per day per person to use.”