User Reviews for Charleston Riverview Hotel

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Aug 19, 2008 by Chris from Atlanta, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[5]

• Friendly attentive staff.
• Hotel was outside main downtown district, hotel shuttle not inclusive in room cost.

“Expected Marriott signature amenities room, etc., friendly staff and good location. The shuttle cost $6/day unlimited runs until 11PM, good for getting to the heart of old town Charleston.”

Aug 6, 2008 by Drue A. from Brownsville, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The front desk staff was especially helpful with restaurant suggestions and reservations.
• My room was actually warm even though it said 65. Another traveler complained of the same thing.

“Wonderful decor. Newly renovated. Absolutely beautiful. Hotel staff was extremely friendly and helpful. Even called and made a last minute reservation for our dinner at a fabulous restaurant. Definitely would stay here again.”

Aug 6, 2008 by Terry from Greer, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Friendly staff. Room was clean. Bath had a double showerhead.
• Hotel Shuttle Service was more expensive to take Downtown than the cab.

“Maid mistakenly took personal Ralph Lauren Beach towel from room, and though she apologized, did not return it from the laundry. Otherwise Staff was extremely friendly and helpful.”

Aug 6, 2008 by Evan from New York, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location and nice lunge, pool.
• Incompetent desk clerk had us checked out 1 day early.

“Except for the blip of being told we were checking out on Monday, (when in fact it was Tuesday!) this was a very enjoyable experience. Hotel is 8-10 min from Downtown and 2 min from the baseball stadium. Pool area is nice and exercise room is great.”

Jul 20, 2008 by Jan from Deland, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was very clean and modern.
• The parking left a bit to be desired.

“The hotel was lovely, nicely decorated and the staff very helpful and went out of their way to be of service to us. I would highly recommend this hotel to others.”

May 12, 2008 by Bennie from Cuthbert, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very attractive and serene with pristine rooms that were cleaned with precision.
• Business area was freezing and computers very slow. Well stocked with paper was nice.

“It exceeded my expectations of having both comfortable atmosphere and accommodating staff. Everyone made us feel like we were special and that is what makes me want to return to a place.”

Apr 24, 2008 by Kathy from Albany, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• Comfortable beds and quiet room.
• They wouldn't cash my check.

“The hotel lobby was very nice, restaurant had a good breakfast, the employees were very friendly, and our room was comfortable and attractive.”

Apr 15, 2008 by Avinash from Suwanee, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect Marriott service in a beautiful location.
• Hot Tea is still a novelty in the restaurants.

“Nice Location. Minutes driving from Historic Charleston. Friendly staff. Enjoyed the river view. Perfect Marriott customer service. Good recreation facility. Nice restaurant on site. Need to do something about Hot Tea. Executive lounge was closed on weekends.”

Apr 13, 2008 by Shauna from Great Falls, MT
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[5]

• The lobby area was beautiful.
• The maid barged into our room at 8:00 am as we were sleeping. She did it again at 9:20. We were not checked out. We complained but nothing was done.

“The lobby and public areas are beautiful. The room was nice but the view of the roof lacked beauty. The bathroom was tiny. The leisure experience was ruined by the maid coming into our room twice in the morning before checkout time, once while we were sleeping and the second time I was in the shower. The staff was unaccommodating. Our stay at this hotel was disappointing.”

Apr 3, 2008 by Michele from Snellville, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was nicely decorated - nice lobby.
• Bathroom too small.

“The shower door was broken The bathroom was way small and I am not a large person.”

Apr 2, 2008 by Joe from Jacksonville Beach, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff and the room was newly renovated.
• Noisy room from upstairs.

“The only negative is that the hotel is remote from old town Charleston. It is an outstanding value that offers newly renovated rooms, friendly staff and clean facilities.”

Apr 2, 2008 by Amanda from Shelby, NC
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• The decor of the lobby and the bathrooms.
• There was a used soap in my room when I arrived, and spotlights shone in our window.

“Nice rooms, restaurant and bar, loved the rooftop lounge, good location.”

Apr 2, 2008 by Donna from Winston-Salem, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great location, very pretty hotel, food & bar nice.
• Did not have any shampoo in the rooms and they did not offer any type of breakfast items. Had to pay for everything.

“I really liked the hotel. The location was great and people were really nice. There were 2 things that I did not like. They are: they charged us to take the shuttle into town and there was not any type of complimentary coffee or breakfast items. We had to purchase coffee. Overall it was really nice.”

Mar 31, 2008 by Jesicia P. from Elm City, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[7]

• Decor, location, Starbucks.
• Restaurant staff seemed inconvenienced by us when we needed them and for help with our child.

“Beautiful, clean, great location-close to highway and easy to get around. Restaurant on-site was mediocre. A small Starbucks inside is nice, but only serves a handful of drinks. While we were there 2 different conventions were taking place so there were times when the terrace and outside areas were closed off to the public.”

1 of 1 people found this review helpful.

Mar 26, 2008 by John from High Point, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[5]

• Nice rooftop bar and good facilities. Hotel itself is a little dated.
• Location was not convenient to the attractions in Charleston.

“However, the hotel is showing its age despite recent refurbishing. I don't think it quite lives up to its 4-star rating because of that. The best feature was the rooftop bar; very comfortable and relaxing after a day of sightseeing. The least appealing feature was that it was not easy walking distance to the historic downtown or the Cooper River waterfront. However, it is very close to the Citadel and it is an easy drive to the Ashley River plantations.”

Mar 25, 2008 by Brian from Lexington, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• It was easy to find, and it was a convenient 5 minute drive into the heart of historic Charleston.
• We had the unfortunate luck to be placed beside a loud, drunk woman who later had to be removed by security.

“The hotel and room were very clean. The staff was very helpful. It was in a very convenient location. Only 5 minute drive to the heart of historic Charleston. We enjoyed our stay.”

Mar 12, 2008 by Travis from Richmond, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great public areas and energetic décor.
• Carpentry and construction of renovation poor.

“Energetic atmosphere. Great customer service. Good location. Would recommend and would stay there again.”

Feb 22, 2008 by Bob &. from Bettendorf, IA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean and great decorating - excellent staff - good location.
• Did not have an indoor pool - only had outdoor non-heated pool and closed.

“Very nice class hotel - great room and beds excellent - refrigerator and microwave in room - good view of river - at hotel during a expo (we did not attend expo) and the hotel was about 85% full - still had plenty of room and parking and front desk staff is excellent (they helped since my daughter's suitcase was lost by "United" in Chicago - won't use United again period) - would definitely stay here again - easy to Downtown and plantations and great place - will stay again when we come back.”

Feb 15, 2008 by Marci from Rembert, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Double showerheads, makeup mirror.
• It was a non-smoking facility.

“The faculty was friendly, helpful. It was clean Room was a good size. Upgraded linens was wonderful.”

Feb 13, 2008 by Lisa from Pine Lake, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful and clean.
• I didn't find anything to dislike.

“The hotel decor was beautiful, and it was very clean. The room was spacious and the amenities were first class. I've already recommended the hotel to anyone I know that travels through Charleston and I will be staying there again.”

Feb 11, 2008 by Thomas from Southport, NC
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[7]

• Patio and outside upper terrace.
• They wouldn't let us use the things we liked. Had private parties.

“Could be a really good hotel. But maid staff didn't make room. Couldn't speak any English. Overall incompetent. Also, hotel should not close off normally common areas to guests for private parties.”

Feb 11, 2008 by Chris from Wyomissing, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed in the room was very comfortable.
• It was hard to get the room to a comfortable temperature. It was either hot or cold.

“I was very pleased with this hotel stay. The room was great. The hotel had many amenities. The restaurant SAFFIRE in the hotel was awesome. The wait staff was very friendly and food was outstanding.”

Feb 2, 2008 by Allen from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I have stayed at the Marriott Marquis in NYC. The Charleston Marriott is nicer!
• I could not stay longer!

“The appearance of the hotel was impeccable! The lobby and entrance ways were open with lots of light. The decor was quite chic and very inviting. The room decor was absolutely beautiful with the bright colors and use of mirrors. The bathroom was elegant and had a double shower head. Our room had a terrific view of Charleston and The Ashley River.”

Feb 1, 2008 by Andy from Yadkinville, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice common areas and room décor.
• Room could have used a little attention, not enough towels, shampoo had been opened shampoo.

“Comfortable, good location and nice décor.”

Jan 30, 2008 by Loie from Cary, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was very friendly and helpful with excellent dining suggestions.
• There was so much condensation on the windows that there were puddles of water on the floor.

“The hotel was clean and attractive. The staff, from the receptionist to the concierge, was friendly and very helpful. The location was convenient to historic Charleston and the other places that we wanted to visit. We did not eat in the hotel dining area but the smells wafting into the lobby made it hard to resist. Parking was more then adequate with many entrances into the hotel. I would recommend the Marriot Charleston to my friends and family.”

Jan 30, 2008 by Michelle from Downingtown, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location.
• Restaurant menu was very limited.

“Pleasurable stay, helpful staff.”

Jan 23, 2008 by James from Alexandria, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Décor.
• No free internet in the rooms.

“Nice hotel close to the historic district of Charleston.”

Jan 21, 2008 by Nina from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• It was quiet and we had spectacular views from our 10th story room.
• Our first room reeked of cigarette smoke, but the staff quickly found us another room.

“I would definitely recommend this hotel. While outside the city (not within walking distance), it was a short drive to Downtown Charleston.”

Jan 9, 2008 by Anita from Frankfort, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Very clean & comfortable.
• Location.

“Very pleasant stay. Very nice restaurant. Very comfortable beds and nice and clean. Updated.”

Jan 6, 2008 by Sherry from Lone Tree, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The decor & ambience of the rooms were charming.
• The rooms were much smaller than other Marriott hotels we have stayed in. Similar to other hotels in the area.

“Our stay at this hotel was very comfortable. Our room was kept very clean & the staff was very friendly. Dining facilities were excellent. View of the police station unsightly, but comforting for security reasons. The hotel was close enough to the historic district if you had a car and convenient to highways.”

Jan 6, 2008 by Teresa from Statesboro, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Reasonably priced room, service menu and excellent food!
• It's in a newly developed area near the highway. Unattractive parking lot view from window. Needs landscaping and buffers.

“Convenient to both downtown Charleston and the highway. Excellent food options. Very pleasant experience.”

Jan 6, 2008 by Carl from Spartanburg, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Designing, Classic look.
• The TV.

“When entering the hotel, I could tell it had been renovated, the lobby was exquisite, was very nice, modern decor, rooms were nice, beds were comfy, workout room was amazing, only suggestion is to get newer TV's.”

Jan 3, 2008 by Sarah from Charlottesville, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean room and the restaurant.
• Bit small guest room.

“Newly renovated hotel guest room was bit small, but very clean and neat. I found the restaurant serves nice meal with reasonable price. I would like to stay this hotel again!”

Jan 3, 2008 by Steve from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The reception staff was very friendly and helpful and the hotel was beautiful.
• Charged for local calls. Not impressed with the bar staff's service.

“Overall our stay was wonderful and we had a better experience than we paid for. This was the best deal that I have ever had in hotel lodging.”

Dec 29, 2007 by John from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, nice, great location friendly staff.
• None.

“Great spot, very clean, friendly staff.”

Dec 29, 2007 by Ernest from Eagle, CO
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice appointment.
• A/c heat unit was defective. Made a loud bang waking me ever hour or so.

“This had all the things one would expect from an upscale hotel. They were renovating the a/c heat units and the one in my room was awful. It woke me over and over.”

Dec 28, 2007 by Gus from Milwaukee, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The decor was beautiful and the hotel itself was very clean.
• The concierge seemed to have little knowledge of things to do.

“This seemed like a very new construction. We were on the 11th floor in a corner room with an excellent view of the river. The hotel itself was exceptionally clean and the decor was gorgeous. The staff was very friendly and efficient for the most part except for the concierge who, seemed friendly, but didn't have much knowledge of things to do. The location was good. It took only 5 10 minutes to drive Downtown. Overall we had a very good experience.”

1 of 1 people found this review helpful.

Dec 12, 2007 by Alice from Edenton, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[4]

• Beautifully decorated, comfortable beds, nice common areas.
• Too far for walking Downtown, rooms just a little too cramped, but not bad.

“Nice Marriott experience, friendly staff and beautiful. While it is located Downtown, you still need to drive to get tot the shopping/dining district.”

Dec 8, 2007 by John from Danbury, CT
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[8]

• Recently Renovated.
• Elevators, Out of Order frequently.

“Overall good Hotel. Yet 4 AM check-in experience was not good. No bellmen assistance provided. Room was not scheduled for housekeeping. Hotel staff was not familiar with Marriott policies and procedures. No documents under the door on check-out day.”

Nov 27, 2007 by Lynette M. from Missouri City, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very plush and the bed was just the same.
• It would have been nice to have a microwave in the room.

“Of the 3 hotels we stayed in during this trip this was the most comfortable. The location was just a few minutes drive from the historic district. Free parking was a plus.”

Nov 26, 2007 by Ingrid from Boiling Spring Lakes, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• We really liked the beds and comforters very nice.
• We were told we would get a good view of the harbor and didn't because of the post in the middle of window.

“We also didn't get a flat screen TV. But all in all very pleased.”

Nov 22, 2007 by Rosa from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were very clean and lovely.
• I loved everything about this hotel.

“This was one of the best hotels I have ever stayed in. Luxury hotel and very nice professionals that worked there.”

Nov 15, 2007 by Tara from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breathtakingly beautiful.
• Nothing. It was great.

“We stayed here for our first year anniversary, the hotel was beautiful, and they brought us wine and fruit on our anniversary. They upgraded our room because of our anniversary. The view was amazing from our room.”

Nov 9, 2007 by Andrea from Malibu, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Food and atmosphere were fantastic.

“Excellent location to everything in Charleston. Great food. Great rooms. Friendly staff and fantastic everything!”

Nov 8, 2007 by Rick from Orange Park, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel was great and the staff exceeded expectations. Plus the food was fantastic.
• Couldn't stay longer.

“My wife and I travel frequently. The Marriott Charleston was one of the most pleasant travel experiences we have encountered in fifteen years. The hotel exceeded our expectations and the staff ranked right up there with the Ritz. Did I mention the food was fantastic?”

Nov 5, 2007 by Mary from Romeo, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Good value for price, friendly staff, nice room, and nice facilities.
• No breakfast.

“This Marriott, though an older facility, has been nicely updated and is very user friendly. The hotel boasts a quality exercise room convenient for business or leisure travelers. The spacious courtyard attracts weary Charleston sightseers to sit around the glowing fire pits for a relaxing evening. No need to drive to the nearest star bucks it's just steps away in the main lobby of the hotel.”

Nov 2, 2007 by Michael from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• A very nice hotel.
• Hotel restaurant high price for breakfast. Should offer option of light breakfast.

“Hotel very nice. Much improved over previous life as Charleston river view.”

Oct 29, 2007 by Jerry from Boone, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, safe, friendly staff, hotel transportation to historic district.
• Our room was by noisy elevator.

“This hotel looked very modern. It was clean and the staff was friendly. The food in the restaurant was excellent. The hotel provided transportation to the historic district for a small fee. I would definitely stay here again.”

Oct 29, 2007 by Kim from Grovetown, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Bed was incredible.
• Nothing.

“Beautiful hotel, room and great room service; on time and excellent food.”

Oct 25, 2007 by Bob from Gray Court, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The court yard, the third floor bar it all was beautiful.
• Breakfast, was way to expansive they charged me for coffee and juice even though it was included on the menu.

“Over all it was a great stay very relaxing, parking could be a little better.”