User Reviews for Marriott Pittsburgh City Center

Research User Reviews for Marriott Pittsburgh City Center (41-60 of 678)

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May 27, 2008 by Kathryn from Ann Arbor, MI
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Nothing.
• Filthy, old and rude staff.

“The room was old and hadn't been rehabbed in dozens of years. The bathroom was so dirty (hairs everywhere) that I did not take a shower in the morning. I felt unclean in the bed. When I told the staff at check-out my experiences, they offered me points and a free breakfast.”

May 27, 2008 by Kate from Oak Lawn, IL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very friendly staff.
• Nothing.

“This hotel was located in a great area and was close to all the places we wanted to visit. The hotel staff was extremely nice and accommodating. The hotel staff recommended a great restaurant for our special night and we received free drinks, appetizers and desserts because we were sent by the Marriot. We were very pleased.”

May 27, 2008 by Mark from Bexley, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Price & great concierge.
• Check in girl wasn't very friendly.

“Decent location for PNC park and downtown. Great help by concierge and good overall place to stay.”

May 27, 2008 by Matthew from Philadelphia, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Convenience and clean & renovated bathrooms and great staff.
• Strange odor in room. Bad room service.

“Decent hotel. I would not have been happy at the regular price though. Decent location for someone who has not been to Pittsburgh before. Staff was very helpful and gave us a great recommendation for dinner.”

May 26, 2008 by Frann from Beachwood, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The staff was wonderful.
• The cramped bathroom space.

“Great bar and restaurant. The staff was very helpful and friendly. One major factor on the plus side was the free shuttle service. On the minus side parking was very expensive.”

May 26, 2008 by Mike from Strathroy, ON CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Good location. Good gym.
• Pay to park $16 per day cash only. Pool had a leak.

“Good for business travel.”

May 23, 2008 by Bo B. from Saskatoon, SK CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Good service. Late checkout was no problem. We were satisfied with this hotel.
• One restaurant waitress was not very helpful. Other servers were good.

“I think it is a very good hotel. I would stay there again. We were happy with it.”

May 22, 2008 by Michelleb from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• The friendly staff.
• Mold on bathroom ceiling furniture a little worn.

“I had a great experience. I hope I can stay there again.”

May 21, 2008 by Robin from Greensburg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Close to the venue we were going to that evening.
• Feather bed, pillows bad with allergies and room service.

“Overall it was a nice hotel. The check in staff was wonderful, the bartenders and the front desk manager very nice. Room service waiter very nice but food took over an hour and were cold. If you have allergies to feathers this is not for you. The beds were very comfortable but they had feather pillows and feather comforters. But overall very nice evening out.”

May 21, 2008 by Michael from Lithopolis, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Good location, good room, some nice views.
• Valet parking.

“This was a good hotel to stay. Comfortable room adequate service. Concierge desk not well informed just nice, nothing extravagant or update.”

May 20, 2008 by Jackie from New Middletown, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The beds were very comfortable. The room service food also very good.
• There isn't allot around to walk to.

“The staff was very friendly. The hotel exceeded my expectations. Nice pool and work out room. The rooms were very large. The food ordered through room service was very good. I would definitely stay at this hotel again.”

May 20, 2008 by Charlotte from Akron, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful service, super rooms and nice pool.
• $16+ parking charge, very expensive restaurants.

“Friendly staff, wonderful service, lovely rooms, nice amenities.”

May 17, 2008 by Kathryn from Pennsboro, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Construction in progress, maid service not consistent.

“The location of this hotel is great as a city-center hotel. The staff in the public areas was great and helpful. The maid staff was not consistent in the daily care of the room. The food was excellent, however we ordered starters for our dinner and was charged with a dinner. Not a good effect on our budget.”

May 17, 2008 by Amy from Mount Vernon, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The beds were so clean and comfortable. We loved the specialty shampoos and conditioners! Staff very friendly!
• We wish it was a little closer to PNC Park!

“We were very pleased with our stay at the Marriott. We have stayed there several times when we come to Pittsburgh for a family weekend of zoo activities and baseball games. The walk to PNC park isn't too long and we love the accessibility to Bragger's Bagels and other restaurants in the area.”

May 16, 2008 by Stephanie from Lexington, KY
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[9]

• Very convenient to Downtown with access to Pittsburgh interstates.
• Not the friendliest staff in the world.

“The Marriott Downtown in Pittsburgh is very conveniently located. Mellon Arena (where the Penguins play) is right across the street, PNC Park is within a mile-and-a-half walk, and getting back onto the interstate is very easy from the parking garage. The hotel is not very impressive, but it is definitely nice-surely on a higher level than, say, a Comfort Inn. The only real issue I had was the fact that when we checked in, the front desk worker just gave us our key and told us where the elevators were.”

May 14, 2008 by Cia from Bronx, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Liked everything excellent value, terrific service.
• Food service very slow.

“Everything was terrific beautiful room, conveniently located, excellent value.”

May 8, 2008 by Matt from Akron, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The parking was a bit pricey.

“I could not have asked for a better experience. Everyone was extremely helpful with finding us local restaurants or entertainment during our stay.”

May 6, 2008 by Andy from Hamilton, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location; comfortable bed.
• Construction all over the area where it is.

“Clean, comfortable and in a good location. This place has the most comfortable bed I've ever slept in! The staff is very courteous, and the hotel close to most anything you'd want to do in the city.”

May 5, 2008 by Edward from Pennsauken, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great location, friendly and helpful staff.

“Good clean property with a great location.”

May 5, 2008 by Sharon A. from Kenmore, NY
Overall Rating: 1
Staff:[1] • Location:[1]

• The bed was really nice.
• Everything else.

“There was no way to get a bottle of water in the middle of the night. You had to go to the lobby. The food was way over-priced and not good.”

May 4, 2008 by Michelle from Parma Hts, OH
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[9]

• The food was excellent in the restaurant and lounge.
• When checking in for day 2, I was treated very poorly.

“Poor parking options, no available bellmen, room was not completely clean and the lady at the front desk upon my second check in (made me check in twice during my 2 day stay) was extremely rude and demanding. She acted as if I was a pain and not a guest.”

May 1, 2008 by Kenneth from Klamath Falls, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly, very clean, very pleasant.
• I did not like the maid service, did not clean our room very good.

“We were very surprised how nice this hotel was for the price we paid.”

Apr 30, 2008 by James from Great Falls, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Friendly, helpful staff, restaurant and bar on site.
• Parking lot expensive, hard to navigate.

“This hotel met my overall expectations and exceeded it with the friendly front desk staff and bar/restaurant personnel. The free in room high speed internet, bottled water and newspaper at door were nice touches. The bed was comfortable and the food/drink available although expensive was appreciated.”

Apr 30, 2008 by Nikki from Bridgeport, WV
Overall Rating: 0
Cleanliness:[8] • Staff:[8] • Location:[9]

• The hotel was directly across the street from Mellon Arena.
• There was construction around the hotel and it was best to valet car.

“The hotel room was average at best with no refrigerator or microwave. The hotel does offer several sports channels (ESPN, ESPN 2, ESPN classic, and golf channel). The parking accommodations were to my expectation since there was no re-entry for parking in the garage at $16/night so it was best to valet your car at $24/night. The hotel offers rides to the Ballpark, Football Stadium, the strip, airport and many other areas at no extra cost to guests.”

Apr 29, 2008 by Pat from Reading, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location was great, close to universities.
• Nothing.

“We only stayed one night, basically only slept there. Staff was friendly, no problems.”

Apr 29, 2008 by Heather from Little Rock, AR
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• I liked the access to Downtown areas of interest.
• The waitress at the hotel bar was very unfriendly!

“I would recommend staying here with a family or as business, not as a romantic getaway.”

Apr 29, 2008 by Carole from Langhorne, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location staffs everything!
• Nothing!

“I would stay their again. The staff the room everything was great. I can not say that enough.”

Apr 28, 2008 by Barbara from Lancaster, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent accommodations. Complimentary fresh made cookies, apples, and beverages in lobby were wonderful.
• Nothing.

“Would definitely stay here again. My daughter is a student at Univ. of Pitt. Due to time constraints I was not able to fully enjoy all that the hotel had to offer.”

Apr 24, 2008 by Howard from Yonkers, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Good quality, excellent location.
• Nothing.

“Excellent hotel with good service and good accommodations.”

Apr 24, 2008 by Ann from Grand Rapids, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[5]

• Good location and room size.

“Great location with nice views of the city.”

Apr 23, 2008 by Beth from Bolivar, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The room was great and very comfortable.
• It was hard to find our way to park.

“It is a beautiful place to stay and a very convenient location.”

Apr 23, 2008 by Carolyn from Norristown, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Willing to serve and get whatever I needed.
• The beds were comfortable but a little soft for my back.

“This was a very clean and friendly hotel and I would definitely and already have recommended it to friends and family. The staff was tremendously helpful and the pool and fitness center was a plus.”

Apr 23, 2008 by Angeli from San Jose, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Classy, friendly staff.
• The bathroom in the room was really small.

“Nice hotel to stay at for central downtown location. comfortable bed, spacious room. Homemade cookies in lobby that are really good! Only thing is that the bathroom is small.”

Apr 22, 2008 by Richard from Linesville, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The comfort of the beds!
• There was construction going on in front of motel which made it difficult to get to.

“Very comfortable and clean. Starbucks on location a plus!”

Apr 21, 2008 by Dave from Conesus, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great staff and location.
• Parking, could not fit my SUV in the garage, had to use valet.

“Great service and staff. They exceeded our expectations on all our needs.”

Apr 20, 2008 by Sharon from Piqua, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient.
• Parking.

“This hotel was above our expectations. The lounge and restaurant was nice and rooms were spacious.”

Apr 17, 2008 by Chris from Clovis, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location.
• Price of parking not included.

“Well situated and within walking distance of most downtown attraction including PNC Park and the Andy Warhol museum.”

Apr 16, 2008 by Mason from Ithaca, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Big desk, lots of outlets, big comfortable room, reasonable room service rates.
• No refrigerator in room.

“Nice comfy rooms, lots of outlets, big desk, decent view. Staff was quite friendly.”

Apr 16, 2008 by Linda from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Very comfortable room and bed.
• I wish it had a hot tub.

“It was difficult to get taxi service in this area.”

Apr 16, 2008 by Mark from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Nice, clean facility - as nice as any other Downtown Pittsburgh hotel.
• A bit distant from the rest of Downtown (except Mellon Arena).

“This is a very nice business oriented hotel in the arena district, right across from Mellon Arena and perfect if you're going to an arena function or in town to watch the Pens. Not the hotel's fault, but more a function of poor Downtown planning, it is not in the center of the rest of the Downtown action, but still an easy walk to everything else in the Downtown area. This 3* hotel is as nice as the 4* rated Downtown hotels which I have also stayed at.”

Apr 16, 2008 by Mary from Scotia, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Extremely friendly staff.
• Parking cost for guests.

“Terrific, will stay again.”

Apr 16, 2008 by Pat from Greenville, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean, within walking of Downtown.
• A lot of traffic around the area.

“The rooms are great, bathrooms somewhat on the small side, but very clean. There is no outside noise. Traffic in the area makes it difficult to get into the hotel itself. The restaurant onsite is great.”

Apr 9, 2008 by Chuck from Dundalk, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice room.
• Parking.

“A nice hotel in a reasonably convenient area with expensive in-house dining, and expensive parking. Near a lot of attractions, etc., and good less expensive food, etc., can be found with a few minutes of looking. Bed was reasonably comfortable, bathroom was ok.”

Apr 9, 2008 by Tiffany from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff.
• Parking price!

“I love this hotel. The staff is great, the rooms are beautiful and it's close to a lot of the attractions of the city!”

Apr 6, 2008 by Linda from Berwyn, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Really comfortable bed!
• The water in the shower wasn't hot enough for my taste.

“The staff was helpful and pleasant and the room was comfortable (especially the bed). Everything was very clean. I ate in the hotel restaurant, something I rarely do and the food was quite good.”

Apr 6, 2008 by Jennifer from Ottawa, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The staff were very friendly and accommodating. I have food allergies and they did a great job of assisting me.
• There was construction going on at or near the hotel and it was a bit noisy.

“My husband and I enjoyed our stay very much. The staff was pleasant and helpful. The room was very nice, but best of all; the bed was very, very comfortable!”

Apr 5, 2008 by Jon from Louisville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very comfortable room plenty of space.
• Construction out side.

“Hotel was great, clean; comfortable bed; only one complaint the hotel shuttle left us stranded in Southside; had a hard time getting a cab.”

Apr 4, 2008 by Rob from Joppa, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great service, room, concierge.
• No complimentary parking, restaurant closed on Sunday.

“Easy check-in / check out, clean room, great staff service, free shuttle.”

Apr 2, 2008 by Clarissa from Cleveland, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Excellent room!
• Didn't know I had to pay for parking.

“Excellent! I'd definitely stay there again!”

Apr 1, 2008 by Loretta from Bridgeport, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Friendly staff, clean room, very accommodating.
• The price of parking.

“This was a 3 star hotel with 5 star service and quality. Will definitely stay there again when visiting the area.”