User Reviews for Renaissance Pittsburgh

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May 20, 2008 by Jennie from Massapequa, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely helpful.
• Lack of outlets in room, lighting and horrible odor from outdoors in lobby.

“We enjoyed our stay very much. The service was impeccable. They were more than willing to help with nay of our needs, including car service and extra toiletries. Our only complaint was the horrible odor from outside the main entrance that seeped into the hotel. Everybody was complaining. Other than that-it was excellent and we will be returning.”

May 16, 2008 by Carol from Grosse Pointe Woods, MI
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[9]

• Tall ceilings, good bath products.
• Room was not ready, maid service was slow.

“Our room was not ready they gave us another room. Room was not vacuumed properly, had to ask for more towels extra cup and glass. Workout room great, hot tub great, location great, doormen great. Weddings took precedence over other customers. Mattresses older that last time need to be replaced.”

May 15, 2008 by Maureen from Pittsburgh, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• The general hotel staff was very friendly; hotel location fabulous, I went to the symphony Saturday night.
• Restaurant food was not very good and the server was very rude; I've stayed at this hotel several times before and restaurant is never good.

“Good hotel bad restaurant; I would stay again but I will it at another downtown restaurant.”

May 15, 2008 by Adam from San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful, historic hotel. I could not have asked for more, even if paying double the price.
• Nothing at all. Beautiful stay we had.

“We thought location was superb, which was only surpassed by beauty & elegance of place.”

May 14, 2008 by Sandy from Canfield, OH
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• The room and the location are first rate.
• They could not find champagne glasses.

“I would highly recommend this hotel for it's location. The rooms are just lovely and very comfortable.”

May 13, 2008 by Kristin from Austin, TX
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The building architecture was beautiful.
• Room was a little small.

“This was a very charming hotel with a lot of character in a great part of town.”

May 13, 2008 by Steve from Forest Park, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The pianist in the lobby when we arrived was very nice.
• The lobby desk did not answer the phone on several attempts at 12am for a wake up call.

“A very nice hotel in a busy area with a lot of character. Very nice staff and cheap parking in the garage across the street. ($5 from Friday-Saturday) I would absolutely stay here again.”

May 12, 2008 by Nancy from Meadville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great free coffee in the lobby in the morning.
• Nothing! Loved the place!

“The Renaissance was luxurious at an affordable price. The location was great - right in Pittsburgh's cultural district, so close to theaters and restaurants. The hotel appeared simplistic, yet all amenities were available (health club, restaurants, etc). There was subtleness to the luxury provided.”

May 8, 2008 by Jonathan from New Castle, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very comfortable bed and clean nice room.
• The room was smaller than I would have liked and there was no microwave.

“It is a very nice hotel.”

May 7, 2008 by Tim from Akron, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was amazing, allowed us to check in early. Awesome experience.
• No negative experience in the least bit.

“This hotel is beautiful to start, it is easy to find and centrally located to all the great areas to visit in Pitts. The staff was courteous, kind, and go above and beyond to make you feel welcome. Highly recommended.”

May 7, 2008 by Nigena from Cleveland, NY
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[9]

• I liked the responsiveness of the staff, the atmosphere, the bed was comfortable.
• The drinking glasses in the room were not clean. The television in the room could've been never/larger.

“The staff was friendly, helpful and responsive. The location was ideal for our needs; we were able to walk to various places from the hotel with great suggestions from the literature in the hotel room. The room was clean for the most part. The only problem we had was with the drinking glasses that weren't clean. The room was comfortable with a great view of the river. The hotel should think about offering parking with in and out privileges but we were able to find on the street parking and cheaper rates at other downtown garages. Ultimately we were satisfied with our overall experience and would consider staying again.”

May 7, 2008 by Anthony from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and upscale amenities.
• Upper floors have no view.

“Only complaint I have is room location on interior courtyard (floor 12 has no view). Not sure if that is because I got room cheap. Next time I'll have to request something better.”

May 6, 2008 by Jesse from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Lobby, rooms, staff.
• Parking $25.

“This is a historic landmark lovingly restored into a 4-star hotel. The staff bend over backwards for guests, the rooms are spacious, the riverfront views are lovely, and 3-story domed lobby is breathtaking. One drawback: I am a smoker and the Renaissance Pittsburgh (as with all Marriott properties) is 100% non smoking.”

May 6, 2008 by Heather from Cincinnati, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very accommodating and the inside decor was magnificent.
• There was no fan in the bathroom.

“This hotel was absolutely magnificent. The architecture was amazing. The staff was very nice and helpful.”

Apr 29, 2008 by Bill from Eagleville, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• I liked that it was within walking distance to PNC Park.
• The entrance is on a small street and there was no place available to valet park.

“The hotel was convenient. I spent so little time spent at the hotel that it would be unfair to opine positively or negatively.”

Apr 27, 2008 by Becky from Union, KY
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was within walking distance to everything we wanted.
• The room was a little small.

“The staff was very friendly and provided us with everything we needed. The location was excellent and the facility was very fancy and clean. A very good experience.”

Apr 27, 2008 by Frank from Northford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to the baseball park.
• Had to pay for parking.

“Excellent hotel. I will stay here next time in Pittsburgh.”

Apr 23, 2008 by Todd from Middletown, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• Location to ballpark.
• Small bar.

“Great location, fancy hotel.”

Apr 20, 2008 by Amy from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I enjoyed the old charm feeling with all the comforts and amenities of today.
• Everything was wonderful.

“From the honesty of the valet encouraging us to save a little money by parking in the garage to the cleanliness and efficiency of the hotel, everything about this stay was above my expectations. Our room had a beautiful view overlooking the archway and the Clement bridge and the PNC Park.”

Apr 19, 2008 by Brian from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Parking.

“We had a great trip room was great - parking was cheap but no elevators and a bit crowded.”

Apr 17, 2008 by Marilyn from Wexford, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was centrally located, quietly sophisticated, excellent dining.
• A few amenities like chocolate or the bed turned down would put the final touches on it.

“The Renaissance Hotel is very urban and is centrally located and in the heart of the cultural district of Pittsburgh. It is friendly as well as sophisticated, quiet and unassuming. The architecture of the building has been preserved and while it is updated in terms of amenities it still has the charm of a bygone era.”

Apr 17, 2008 by Roger from Etobicoke, ON CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and fantastic view of the city overlooking the river.
• The hotel was not able to give me any Marriott reward points.

“The hotel is located conveniently across the river from PNC Park for those die hard baseball fans and within walking distance from Heinz filed where the Steelers play. It's right in the middle of the cultural district and walking distance to lots of great restaurants and tourist attractions. The architecture of the Renaissance is breath-taking. The detail workmanship that went into the building of this hotel really shows a lot. I highly recommend this hotel to types of travelers, may it be a weekend getaway (Single or not), business purpose or family vacation. I was really impressed.”

Apr 17, 2008 by Ray from Depew, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[5]

• The foyer.
• Having to park in a ramp and the room being very plain.

“I probably would not stay here again when visiting Pittsburgh because I felt overall the parking ramp was very inconvenient, and although the room was very clean, it was also not what I expected for a "4 star" hotel.”

Apr 16, 2008 by Daniel from York, PA
Overall Rating: 0
Cleanliness:[10] • Staff:[6] • Location:[10]

• Exercise room open 24hrs.
• No shuttle to airport.

“Is a great classical hotel and beautiful place to hold a wedding, or other special event, staff is very assertive and helpful and knowledgeable about the area.”

Apr 16, 2008 by John P. from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great combination of many positives.
• Bed downers.

“Classic, elegant, wonderful location.”

Apr 16, 2008 by Jennifer from Scotch Plains, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Awesome hotel, right across the bridge from the baseball stadium, beautiful.
• Nothing.

“This hotel is beautiful. We had an excellent room and were very impressed with the hotel. The location is perfect if you want to go to a Pirates game or a Steelers game.”

Apr 16, 2008 by Mike from Pittsburgh, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• The views, location, & room where all great and everything we expected.
• I wish we could have had 1 king sized bed rather than 2 queen.

“This was not the first time we stayed in the Renaissance and I am sure it wont be the last. Everything in this hotel says class and style. I highly recommend this hotel for any romantic getaway as well as any business travel.”

Apr 16, 2008 by Valerie from Alexandria, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Decor, historic nature, location, gorgeous lobby.
• Whirlpool and enclosed area needed cleaning.

“Beautiful hotel centrally located to the stadiums, Heinz Hall and close enough to walk to the transit line (the T) for transportation to Station Square and elsewhere. The central lobby is awe-inspiring and grand in every way.”

Apr 15, 2008 by Holly from Harveys Lake, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very cozy like a bedroom; the bathroom was very nice.
• Nothing.

“Hotel has a nice location in Pittsburgh. Hotel staff is very helpful and friendly. Hotel room is nicely decorated and cozy like a bedroom.”

Apr 9, 2008 by Jeanne from Buckhannon, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful marble construction.
• There is nothing I didn't like.

“I was absolutely delighted with the luxurious lobby and the tasteful and elegant rooms and dining room. Employees were unusually friendly and helpful. Location in Downtown Pittsburgh is Prime: close to theaters, wonderful restaurants and businesses, and within walking distance of the baseball stadium.”

Apr 9, 2008 by Kevin from Morgantown, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The lobby area was gorgeous.
• Pricey room service.

“Overall the stay was very nice. We were only there one night and didnt eat in the restaurant, so we did not experience much of the hotel. What we did experience was excellent. The room was very attractive and quiet. I particularly enjoyed the high ceilings.”

Apr 8, 2008 by Jennifer from Santa Maria, CA
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Helpful staff, excellent location.
• Left a small, unopened bottle of wine on desk and it disappeared!

“Having flown to Pittsburgh on the red-eye with my 18-year-old daughter, we were exhausted by the time we checked into the hotel. The staff was unbelievably friendly, the room and beds were luscious. Everything exceeded our expectations.”

Apr 8, 2008 by Joan from Wyomissing, PA
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location.

“Hotel is gorgeous. Rooms extremely clean. Smokers are not lepers, so it would not kill hotels to at least have one floor available for smokers.”

Apr 4, 2008 by Wendy from Santa Barbara, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• The amazing decor downstairs and the clean and classy decor of each room. PLUS free internet usage was great.
• It was in an area of town where everything closes very early and the hotel restaurant was not good at all. Chatty waitress, not fresh food.

“This hotel is in an area of town that is the theater/financial district. I am told it is alive when there shows going on and it closes up early when there are not. That is important to know if you are going out of your room at 8:30pm to find a restaurant open. The hotel itself was beautiful and the front desk and maid/doorman people were very nice. But the parking situation is horrible. Expect to pay lots of money if you are coming and going in a car each day. The hotel restaurant had a waitress that talks so much to me and the table next to me that I know more about her life over the last 15 years than I know about my own teenager. Too chatty for an elegant restaurant, called us "Hon" and "Sweety" and I'm 46 years old. It was as if I was in a burger joint. Our food tasted like it was warmed up in the microwave and it took them a while to think about bringing us bread plates, etc. I do not recommend the hotel restaurant but I am told there are a lot of nice restaurants around, if you can find them open. Call ahead.”

Apr 2, 2008 by Chris from Seven Hills, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• All staff was exceptional: Very courteous & attentive. The foyer was spectacular. Our room was huge!
• There was nothing I didn't like about this hotel.

“Upon entering the Renaissance-Pittsburgh, my brother and I knew we were in for a treat. The foyer is an astounding piece of architecture with high arched ceiling covered with intricate tile work. The hotel is absolutely immaculate with courteous staff that greeted and opened the door for us each time we entered and exited. Even the housekeeping staff seemed to care that our stay was a pleasant one.”

Apr 2, 2008 by Janice from Hamburg, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Beautiful historic hotel - great restoration and ambience.
• Housekeeping.

“This hotel would have gotten higher ratings. Unfortunately housekeeping staff never arrived to attend to our room until 4:45 in the afternoon. We had been away all day and had no interest in leaving at that point so we straightened ourselves and just asked for fresh towels and toiletries. Front desk made no attempt to apologize or make amends.”

Apr 2, 2008 by Jill from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The lobby was beautiful, the location perfect and the staff was friendly and helpful.
• I wanted a gift shop, they didn't have one but the staff recommended several places to get what I needed.

“My husband and I were in Pittsburg for a wedding and were using the time to get away from all the commitments of home. We were extremely satisfied with the hotel. The Renaissance has this amazing lobby that is filled with beautiful mosaic tiles. The atmosphere of the lobby, service areas and guest room was luxurious. I felt pampered. (I just wish I would have noticed the robe in the closet the night before we left - I would have taken advantage of that!). I have already recommended the service to others and know that we will use it again. Thank you for a memorable trip.”

Apr 1, 2008 by Dane from Fort Wayne, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• This was a high quality hotel.
• The location of the hotel was on a narrow street that had construction.

“I enjoyed my stay.”

Mar 30, 2008 by Brad from Dublin, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was friendly and welcoming.

“The hotel was great, Opus however was not so good. We ordered food from room service the food was tasteless.”

Mar 28, 2008 by Pamela from Clarkston, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beds and bathroom were awesome.
• We got the worst view of the whole place.

“Very nice, rooms beautiful. Beds comfortable. Hotel was close to everything. Staff all very pleasant. Bally's worked out great being next door.”

Mar 27, 2008 by Marty from Wheeling, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The amenities and friendliness of the staff.
• The Sunday brunch seemed a little pricey; but it was Easter.

“Fabulous renovations; beautiful rooms and common areas. The food is excellent, the staff extremely helpful. There is no downside to staying in this hotel.”

Mar 26, 2008 by Barbara from Warren, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service, location, bed, shower.
• Sitting room could have been a little larger.

“Great stay close to everywhere I wanted to go. Extremely friendly and help staff.”

Mar 26, 2008 by Ed from Strongsville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything except the small bar.
• The bar and service is really poor doing a sports event in town.

“The hotel is great and we love the location.”

Mar 25, 2008 by J~ from Malvern, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• I loved our room, very big and roomy.
• Queen size bed felt smaller and not comfortable at all.

“I loved our room, it had big windows and high ceilings, made the room feel so big. The bed however was too small and not comfortable at all. The bathroom was very nice too. My friend didn't like her room that much, unlike our room her room's bathroom was built into the room. It made the hallway to the door long, and made the room feel smaller. Our's was built outwards so our room didn't suffer in size and felt much bigger. So if you're lucky, you might get a nice room.”

Mar 24, 2008 by Nathan from Erie, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[3] • Location:[10]

• Location was excellent for my trip.
• The shower was broken, didn't find that out until around checkout in the morning.

“Will stay at this hotel again, however, I will make sure I check that everything in the room works before I find out the hard way that something is broken.”

Mar 24, 2008 by Tammyw from Morgantown, WV
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• The hotel had a feel of luxury.
• The room we were given had a terrible view of the air conditioning unit. We could not see anything in the City except for a small piece of the sky.

“The hotel was very clean and welcoming. I would stay there again but hope to not get the same room as the view was dismal (looking out at the air conditioning units outside our window).”

Mar 24, 2008 by Stephen from Newtown, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The lobby has beautiful architecture with marble and detailed tile work.
• Parking is expensive, $25/day!

“The Renaissance Hotel lives up to its name. Step back in time to a lobby that welcomes those with the finest of taste. Marble staircases and mosaic tile work can be appreciated by those with the most discerning eye for detail. The rooms are spacious and most with views of the river. The location is in the heart of Pittsburgh Downtown, where you can walk to your business meeting or to the ball park.”

Mar 24, 2008 by Jason from Erie, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location.
• No pool.

“Overall a great hotel and perfect for travel to Pittsburgh. Short distance from PNC park and Heinz field.”

Mar 21, 2008 by Hajnalka from Kunkletown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bedding, towels, toilet paper and even the water were soft. Luxury to the max!
• It would have been nice to have a table, instead of a desk, in the room so we could have eaten in comfort.

“Excellent service, knowledgeable and friendly staff. Great location, and parking accommodations were conveniently right across the street.”

Mar 20, 2008 by Melissa from Brook Park, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was beautiful, staff very friendly.
• Loud, they put us next to the elevator & there was I believe a convention of some sort.

“Very nice, but would suggest soundproofing some rooms near the elevator, some people who had too much to drink were very loud and woke us.”