User Reviews for Renaissance Fort Lauderdale

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Mar 9, 2008 by Cindy from Jeffersonville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Decor, staff helpfulness, close distance to Port Everglades and restaurants.
• Elevators not enough to accommodate everyone on check-out with their luggage.

“One of the nicer hotels in the area, it is located in. Very clean, stores and eating areas within 5 minute walk, or less. Rooms were average, but very clean. Beds very comfortable. Fruit, water, tea,and coffee always offered in hotel lobby, staff very helpful. Hotel does have a restaurant which has a wonderful breakfast buffet offered. The only downside is that there are not enough elevators, which makes it almost impossible to catch an elevator at checkout time. I would definitely stay again and will recommend it to others. If you are staying overnight before or after a cruise, this is the place to go!”

Mar 9, 2008 by K. R. from Isle Of Palms, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Room and bed were very comfortable and conveniently located.
• Garage facilities did not appear to have security surveillance.

“Great location, comfortable room and no hassle check in and out. Liked the adjacent strip mall and easy access to nearby attractions and proximity to airport.”

Mar 7, 2008 by Anna from Chelsea, AL
Overall Rating: 9
Cleanliness:[8] • Location:[8]

• The staff was friendly & helpful. My room was clean, and contained everything I needed. The bed was also very comfortable and had nice linens.
• The alarm clock needs replacing. It worked, but the plastic facing was close to dropping off.

“Extremely clean, well maintained. Staff was friendly, and the food served during the seminars I attended was very good. I also appreciated a computer and printer in the lobby dedicated to printing boarding passes. Very convenient!”

Mar 5, 2008 by Reg from Stuart, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• I was very disappointed.
• The hotel did not meet the expectations of a 4 star hotel.

“This hotel should not be rated a 4-star hotel. The room was "okay" at best. We were greeted by a cigarette smoke scent in the air and were charged $15 just to park the car. A hotel should not receive a 4 -star rating simply because it charges for parking.”

Mar 5, 2008 by Dagmar from Cape Coral, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[9]

• Convenient location.
• Air conditioner hardly worked. Coffee maker was old and barely let the water thru. No newspaper delivery in front of room. No real coffee cups.

“Simply put: This is not worth 4 stars. At the most 3 stars! Internet connection had to be purchased separately and was very poor. In a 4 star hotel you expect the air conditioner to work full blast and not leave you with a feeling of being suffocated. Coffee maker was old and worked poorly and there were no real cups, just plastic.”

Feb 28, 2008 by Dorothy from Ormond Beach, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable, upscale.
• Expensive parking.

“Very pleasant, good local, safe, beautiful lobby and restaurant, room nicely appointed but needed dusting! pricy parking - additional $15 per day, but close free options.”

Feb 17, 2008 by Tishara from St Petersburg, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[7]

• Downstairs computer to print boarding pass.
• Not attractive, $15 a night to park in self park with a dirty elevator that smelled like urine.

“I would not stay here again it was not what I expected for this chain or the area.”

Feb 17, 2008 by Charles from Atlanta, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very attentive.
• The hotel web site is misleading. It shows modern furnishings and our hotel, while nice, was far from that.

“This hotel provides good customer service which is a sticky issue with me. I'm much more interested in the service which I reward for than a bunch of show and fluff. Everyone on staff was more than helpful and showed a desire to go the extra if asked for anything. The hotel has a 3pm check in which we were somewhat put off by but the staff was very accommodating and we ended up in our room around 1:30. Until that time we were allowed to lounge around a well-maintained pool and hot tub and made to feel like we had been at the hotel for weeks. The rooms and facilities, while clean and very nice, are dated and lacking the edge I was expecting. I would stay there again if ever in the area but I can't say that I would offer a top 4-star rating to this hotel. Close but no trophy.”

Feb 15, 2008 by Victoria from Gainesville, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[2] • Location:[9]

• The room was spacious.
• Bathroom had mold, terrible check in, poorly trained staff.

“Also, when my fiance chose to self park the valet asked me what was wrong with our car and why we didn't let him park it for us. We saved $5 self parking and we didn't want someone in our car. It's that simple. I could discuss the mold in the bathroom, the repeated knocks on our door from housekeeping (while we had the do not disturb sign on). Not a 4 star hotel by any stretch of the imagination.”

Feb 12, 2008 by Gerry from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Pleasant, open, relaxed, helpful employees.
• More dining options in the hotel would have been good.

“Attractive and relaxed atmosphere. A good place for an overnight stay. It was some place I would definitely go again or tell my friends that it was a fine place to stay.”

Feb 9, 2008 by Dean from Peachtree City, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quick check in, reservation was in their system.
• Bottom of the barrel room near icemaker and elevator.

“Nice place 5 minute walk from Intercostal, typical overpriced restaurant which we did not try, some dining nearby, 10 minute walk to many other choices.”

Feb 5, 2008 by Joann from Jensen Beach, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location.
• Hot tub was cold. Pool area was not attended. Towels left and not cleaned up.

“When checking into the hotel, we were told there were no more king size beds left, we were offered an accessible room. When I asked what the difference was in the rooms I was told that there were handles in the bathtub. We agreed to take it. When we got into the room after unpacking without looking at the bathroom we found out that there was no counter space at all in the bathroom. We had no place to put our personal items. when I called to complained I was told by a supervisor that she was sorry and was told that she would find out who rented the room to us and would talk to the employee that rented the room to us, but never offered to give us something to put our things on. They wanted to move us to a room with 2 full beds. We didn't have the time to do this.”

Feb 4, 2008 by Agnes from St. Thomas, VQ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff and beds.
• The bathroom was old/bad water pressure and old tub.

“The room was a good size and the bed was very comfortable. The coffee maker was very dusty but the rest of the room seemed clean. The staff was very nice.”

Feb 3, 2008 by Charles from Key West, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean room- very friendly staff.
• Parking is 15 dollars- probably an ok deal given the area.

“Good overall experience. I requested a king bed- and was placed in a handicap room which was an experience. The staff is very friendly and professional-I was very impressed.”

Jan 28, 2008 by Bonnie from West Lafayette, IN
Overall Rating: 8
Cleanliness:[3] • Staff:[10] • Location:[10]

• Nice big room on a par with hotel rooms in Las Vegas at Paris, Aladdin.
• Dirty, wet hand towel and wash cloth on the bathtub, hidden by the shower curtain & a hand towel with make-up on it hanging by the sink.

“This hotel was close to the airport and the sea port. I thought the room was nice for an overnight stay before going on a cruise next day. I didn't notice the dirty towels until later in the evening when I started to take a shower. I had already noticed the bathroom floor under the sink could have been cleaner. The hotel was close to Einstein bagels, although I saw a French bakery on the corner of the hotel building as the taxi took us to the port the next day.”

Jan 28, 2008 by Scott from Cumming, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Standard hotel, mildew in bathroom, internet not working; nothing special.

“The Lobby and location, a very nice hotel, across the street from the Convention Center and Cruise Ship Port. The rooms are standard hotel rooms and the bathroom in my room had a mildew problem. My Internet would not work (I did not bother with support) and Parking is overpriced.”

Jan 28, 2008 by Jim from Loganville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was very helpful and friendly and the room was very comfortable.
• Parking was not close and the rate to park was extreme.

“Very comfortable and the staff was great. The fresh hot cookies in the early evening were refreshment.”

Jan 19, 2008 by Hans from Homestead, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lobby very nice.
• Room small & well decorated.

“The room was the only fail I could see. Oh! the hall to the room had very worn carpet.”

Jan 17, 2008 by Mary from Wellington, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location was amazing.
• The cleaning staff was a little rude.

“Overall, everything was wonderful. The only thing that I would have changed was the cleaning lady who came in to straighten up the room. She was extremely rude to myself and my boyfriend.”

Jan 2, 2008 by Gloria from Auburn, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very clean, bed was wonderful I wanted to crawl into it as soon as I saw it.
• Didn't have laundry facility.

“More than met my expectations, was very surprised given the price we paid. It was very clean and staff was one of the friendliest and helpful Ive ever come across. The bed was so comfortable and cozy, I wanted to crawl into it the minute I saw it.”

Dec 31, 2007 by Joycelyn from Mulberry, FL
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[8]

• I liked the general atmosphere. The employees were also generally pleasant and helpful.
• I did not like the daily charge for parking. Housekeeping and room service were just okay issues with both.

“During my stay the fire alarm went off; the hotel had to be evacuated; and the power was off for several hours. My 65 year old mother was in the room alone and was somewhat distraught. She locked herself out of the room during the mayhem. One of the hotel staff let her back in her room.”

Dec 27, 2007 by from Davie, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Restaurant and location.
• No clearly posted or provided information about smoking policy, leading to confusion.

“Comfortable and convenient, mildly classy.”

Dec 20, 2007 by Frank from Charleston, SC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[3]

• Very helpful staff. Didn't charge for parking. Close to airport & port.
• No concierge. Too far from beach & Downtown to walk.

“Good for business travelers & cruise passengers. Staff was friendly. There was no concierge, so getting reservations and local information was a problem. Rooms were clean and bed was comfortable. Pool was closed for renovation. Hotel will be going through major renovation in 2008.”

Dec 19, 2007 by Jackie from Pasadena, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was amazing.
• There was ongoing construction next to our room.

“The hotel is nice, but not four stars. The staff though is very attentive and accommodating. Although we have two complaints. Construction next to our room and a towel with holes in it. Shouldn't the staff be communicating so they know when a room is occupied, so that construction can be discontinued or we are given a different room?”

Dec 17, 2007 by Jerry from Mesquite, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service.
• Nothing.

“Hotel was clean, great location and friendly helpful staff. Enjoyed our stay!”

Dec 16, 2007 by Annette from Williams, AZ
Overall Rating: 6
Cleanliness:[6] • Location:[7]

• Nice location to cruise pier.
• Definitely not 4 star but a good 3.

“Good location for cruise travelers short ride from airport and even shorter to the cruise pier. Within walking distance to restaurants, public grocery, total wines, drugstores, etc. Halls long and looking a little worn. Staff very helpful and friendly!”

Dec 16, 2007 by Sheila from Naples, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The pool furniture was comfortable.
• The pool cushions were moldy need replaced.

“Very friendly female front desk staff, bell staff also helpful and friendly. Please remember to put a trash can in the bath room. I would stay there again. The bed was really comfy. I loved the down comforter.”

Dec 15, 2007 by Debbie from Debary, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was wonderful.
• The on site dining wasn't all that great.

“We were allowed to upgrade our room to a suite at check in. It was wonderful. The pool was very nice, but a little noisy from the highway traffic. Our upgraded room gave us access to the club level which was worth the extra money by itself. The dining on site wasn't exceptional, but was still very good. But the staff is what sets this place apart. They were phenomenal. Will stay again next time we're in the area.”

Dec 13, 2007 by Ralph from Milwaukee, WI
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[7]

• Nice environment.
• Brochure with incorrect amenities.

“Nice environment some desk staff not up to the star level.”

Dec 13, 2007 by Dongyi from Sunnyvale, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[4]

• Close to airport.
• Not live up to 4 stars, at most 2.5 star.

“I throughout I had a good deal for a 4 star hotel with the price I paid. However with the conclusion that it is only a 2.5 star, I did not save any money with this reservation at all.”

Dec 12, 2007 by Duane from Apex, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great for the cruise port. The staff was exceptional.
• We had just stayed at the Peabody in Orlando, a 4 star, and this was not as nice.

“This hotel was nice and in a convenient location for port everglades. The staff was very nice and helpful for us getting our transportation lined up for the next morning to our ship. The room itself was ok, just a room. Not a 4 star room that I would think of.”

Dec 3, 2007 by Neil from Greeley, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• My plane was late and I checked in at 01:30 a.m. The Front Desk Clerk was gracious with his permission to check out at 2 p.m.
• The city water has a horrible color. The taste is worse. The hotel has no control over this.

“It was a wonderful short visit. Great staff, location, and a great bed.”

Dec 3, 2007 by Jeff from Coldwater, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfortable bed.
• We were satisfied.

“We arrived late at night and were welcomed pleasantly and respectfully. Our requests were honored by the staff and we enjoyed our two night stay very much.”

Nov 30, 2007 by Pamela from Denver, CO
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Beds were very comfortable.
• Self parking was not convenient.

“It was perfect for pre or post cruise room.”

Nov 28, 2007 by Justin from Orlando, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[9]

• Loved the computer access for those who did not bring theirs.
• Promises were not kept.

“Great location, nice decorations, and clean rooms.”

Nov 25, 2007 by Fred from Brookfield, WI
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff very helpful.
• Parking fee.

“Excellent hotel and services.”

Nov 12, 2007 by Olivier from New York, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[2]

• Public area, pool deck.
• Nothing to do at the hotel. Need to travel by car to go to any activities. Don't like the "nickle and dime" parking, internet, valet and breakfast.

“Good for business but not for leisure or vacation. Don't like the "nickel and dime" with parking, internet, valet and breakfast.”

Nov 11, 2007 by Al from Oviedo, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[8] • Location:[8]

• Lobby.
• Room, low budget, needs to be remodeled.

“Rooms need to be remodeled, mold on bathroom tile, old carpet, sink drains were very slow draining.”

Nov 9, 2007 by Chuck from San Diego, CA
Overall Rating: 1
Cleanliness:[2] • Staff:[4] • Location:[5]

• Nothing really.
• Pretty much everything. It was a very low class room.

“This hotel ranks in the likes of motel 6. The room was very old and does not give you a very comfortable feeling. Not what I normally expect from a renaissance hotel.”

Nov 9, 2007 by Laszlo from Alpharetta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Full service, reliable brand, clean, friendly staff.
• For a deluxe hotel not located in the most convenient spot.

“Nice clean, full service hotel with friendly staff. Excellent parking, near shopping. Near but not close to beach.”

Oct 29, 2007 by Kaye from Colleyville, TX
Overall Rating: 3
Cleanliness:[2] • Staff:[7] • Location:[9]

• Location was great for cruisers. Bed very comfortable. Staff was friendly.
• Quiet dirty and worn.

“The hotel needs to be thoroughly cleaned and could use upgrading. Ottoman was missing a leg. A thick layer of dust on carpet all around walls where vacuum couldn't reach. Hair in bathroom tub and floor. Pool furniture was shabby, dirty, very faded and torn.”

Oct 28, 2007 by Mary from Sagamore Hills, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, property, rooms.
• Zero.

“Excellent hotel, great rooms very convenient.”

Oct 26, 2007 by Dave from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Convenient parking.
• No balcony.

“Clean, convenient and well maintained. If location is important this is a good place across the street from cruise ship entry. Not a place for a romantic get away. I'd stay there again but we like Hyatt pier 66 much better.”

Oct 25, 2007 by Peter from Charleston, SC
Overall Rating: 6
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was convenient to my meetings.
• Appeared drab.

“The staff was pleasant and efficient with an adequate business center. The hotel was out dated in appearance and could use a make over.”

Oct 20, 2007 by Denise from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Front desk and room service was very cooperative with requests.
• I had to pay for internet! It should be free everywhere.

“The presentation of the hotel based on the entrance lobby, was not consistent with the hallway headed to my room and the room itself. The hotel needs freshening up. I found the selections on the many to be very good and quality was better than average for room service. The room and hotel in general, was clean and quiet, but didn't seem to have all the amenities I would expect in a four star. I think the actual level sits somewhere in the middle between 3 and 4.”

Oct 8, 2007 by George from Orlando, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Very clean and location was great.
• When checking in, the hotel staff assumed we would have a problem with the parking charge since we went through you. Almost snotty about it.

“The hotel is beautiful and was centrally located.”

Oct 5, 2007 by Kyle from Portland, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Close to downtown, close to airport.
• View of industrial port of Ft Lauderdale and large oil storage tanks.

“The staff was very nice and friendly. The room was very quite with only the sound of air whooshing from the air conditioner. The traffic noise was very faint and unobtrusive. We had a great sleep.”

Oct 4, 2007 by Marie from Staunton, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location for pre or post cruise stay. Restaurants and stores all within walking distance.
• Parking fee if you have a car.

“Excellent location, restaurants, drugstores, grocery and liquor stores all within walking distance. Budget car rental right across the street in quay shopping plaza with free shuttle to the cruise port. Clean hotel, very comfortable beds.”

Sep 28, 2007 by Tracey from Las Vegas, NV
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The entire staff was consistently excellent and the room was very clean.
• Bed was on the hard side.

“Great hotel, friendly staff, relaxing pool area and small but nice workout room with pool view. The front desk staff very helpful with excursions and dining recommendations. Had a yummy French bakery and seafood restaurants within walking distance, would stay here again!”

Sep 28, 2007 by Kels from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location is great in terms of restaurants, lounges, and downtown.
• Housekeeping staff wanted to clean room at the most unusual hours.

“Hotel is pretty nice. Certainly a 3 star, and even a bonafide 3 1/2 star, but I'm not so sure about it being a 4 star. The common areas of the hotel are truly 4 star and nice; the rooms are where the question mark comes in as they are more like a Hampton Inn with a mini-bar.”