User Reviews for Renaissance Fort Lauderdale

Research User Reviews for Renaissance Fort Lauderdale (21-40 of 300)

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Aug 8, 2008 by Josh from Jersey City, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Good service.
• Unclear if business center was free.

“Very appealing decor, excellent service, good location.”

Jul 30, 2008 by Renee from Aventura, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The delicious cookies are a perfect touch.
• The rooms need color changes and matching furniture.

“My husband and I stayed here for an overnight getaway, and it was perfect. The cookies are delicious, the pool and hot tub were nice, the poolside lounges are very comfortable as is the chaise lounge in the room, and the wings from room service are excellent. The later checkout is nice, too.”

Jul 28, 2008 by Rick from Vero Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Parking fee was high.

“A very nice property convenient to the airport, port, beach, and downtown.”

Jul 23, 2008 by Steve from Davie, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• It smelled great. Every time you walked in the door it smelled like fresh orange cookies.
• The location, while central, was not particularly close to the beach or other points of interest.

“The hotel was very nice and the staff was friendly and professional. Extremely clean and pleasant. The room was well equipped and the beds quite comfortable. The only complaint is that the hotel while centrally located, was over a mile from the beaches and all other points of interest. Make sure you have transportation.”

Jul 12, 2008 by Niki from Maumelle, AR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, close to airport & very nice staff.
• Pool was right beside the highway.

“Hotel is very well taken care of. The staff are extremely nice and polite. It is also in close proximity to the airport and cruise port. The pool is beautiful. They have done an excellent job creating cabanas and relaxing areas.”

Jul 3, 2008 by Martha from Brawley, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• The customer service is excellent in this hotel, one of the best I've received.
• Some of the furniture in the room was old; however, they are remodeling, I'm sure the old furniture will be replaced.

“I had a very good experience in this hotel and would greatly recommend it.”

Jul 3, 2008 by Daniel from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The renovated rooms are top notch.
• Really, there was nothing negative throughout the stay.

“An extremely consistent and comfortable hotel - the accommodations were very comfortable. The hotel is undergoing a renovation and I was given a renovated room - I'm glad to report that they completely renovated the bathrooms as well - many hotels refurbish the bedroom and then ignore the bathroom during renovations. But this hotel renovation is going to be top notch.”

Jun 9, 2008 by Mary from Orlando, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The decor and service was good.
• Room was a little small.

“For the time I stayed it was comfortable.”

Jun 4, 2008 by Dan from Lexington, KY
Overall Rating: 0
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff were wonderful.
• Was a bit Spartan for a four star.

“Overall was a nice experience just nothing much better than say a Holiday Inn.”

May 27, 2008 by Jeff from Cooper City, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Staff were fantastic and always visible. Super friendly and helpful.
• Hotel charges $15 per night to park.

“Great staff. Great location. Would stay here again.”

May 27, 2008 by Beverly from Trenton, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[7]

• This hotel was exceptionally clean!
• Not really within walking distance of the beach.

“An exceptionally clean hotel with a delicious restaurant, upscale outdoor pool (with cabanas) and a nicely appointed hotel bar. Rooms were adequately appointed with up-to-date furnishings. The beds were comfortable, with a variety of types of pillows to choose from. There were no soda machines on each floor (only in the lobby). Parking was extremely expensive ($20 to valet; $17 to self-park). The hotel was within walking distance of several restaurants and a bakery, and the hotel restaurant offered decent food. The hotel was not within walking distance of the beach, as described (a mile away and you had to walk over a huge causeway bridge) and parking was limited. This was also not within comfortable walking distance of Las Ollas Blvd, which was several large blocks away.”

May 22, 2008 by Donald from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• No bugs, free cookies and free computers to use.
• Parking rates are high.

“Excellent choice.”

May 7, 2008 by Herb from University Park, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff.
• Busy road.

“When we checked in were kept waiting at the desk for some time! I did not like that there was no way to specify the kind of room.”

Apr 30, 2008 by Ana from Miami, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[7] •

• Quiet.
• Rating does not go according to quality.

“for a 4 star rating it does not meet high quality standards. I think it should be rated a 3 star hotel.”

Apr 8, 2008 by Sue from Kansas City, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location and décor.
• View from room overlooked air conditioner.

“Very nice hotel. Food in the cafe was excellent.”

Mar 23, 2008 by Bill from Waterbury, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff and good lap pool.
• Although it was an excellent stay, it was somewhat overpriced.

“The hotel is extremely convenient to the airport and cruise port. It's clean and comfortable and has a very good restaurant. Within walking distance there are several restaurants, a Walgreens right across the street and only a one block walk to the Water Taxi.”

Mar 21, 2008 by Terence from Markham, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location, friendly and clean.
• No complimentary shuttle services from airport/seaport.

“Excellent hotel, will stay again the next time we visit FLL.”

Mar 19, 2008 by Erik from Boca Raton, FL
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[4]

• The location.
• Problem always every visit with linking to internet with customer service.

“Everything ok except the problem which has happened to me several times logging on internet which I was trying to conduct business which was quite frustrating to me. I had to call tech support too finally after one hour which irritated me to get signed on the internet.”

Mar 14, 2008 by Debbie from Chicago, IL
Overall Rating: 3
Cleanliness:[9] • Staff:[6] • Location:[9]

• Very close to the airport.
• You had to use your key for the parking garage, which didn't always work.

“We arrived checked in Sunday afternoon, Saturday around 12:00 the power in the hotel shut off and was off for 5 hours. This was planned, and no one ever told us anything about this we were stuck with no TV or computer. We were there to visit a sick relative, and we needed to just hang out for a bit, we could have found another place to stay if we knew this.”

Mar 12, 2008 by Gia from San Jose, CA
Overall Rating: 0
Cleanliness:[1] • Staff:[8] • Location:[8]

• They don't come back for cleaning.
• Just for cleaning service.

“Just for cleaning service they come at early morning but they don't come back to cleaning your room. I went to restaurant and I was there for one hour but when I come back they don't return in all day to clean my room.”

Mar 9, 2008 by Cindy from Jeffersonville, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Decor, staff helpfulness, close distance to Port Everglades and restaurants.
• Elevators not enough to accommodate everyone on check-out with their luggage.

“One of the nicer hotels in the area, it is located in. Very clean, stores and eating areas within 5 minute walk, or less. Rooms were average, but very clean. Beds very comfortable. Fruit, water, tea,and coffee always offered in hotel lobby, staff very helpful. Hotel does have a restaurant which has a wonderful breakfast buffet offered. The only downside is that there are not enough elevators, which makes it almost impossible to catch an elevator at checkout time. I would definitely stay again and will recommend it to others. If you are staying overnight before or after a cruise, this is the place to go!”

Mar 9, 2008 by K. R. from Isle Of Palms, SC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Room and bed were very comfortable and conveniently located.
• Garage facilities did not appear to have security surveillance.

“Great location, comfortable room and no hassle check in and out. Liked the adjacent strip mall and easy access to nearby attractions and proximity to airport.”

Mar 7, 2008 by Anna from Chelsea, AL
Overall Rating: 9
Cleanliness:[8] • Location:[8]

• The staff was friendly & helpful. My room was clean, and contained everything I needed. The bed was also very comfortable and had nice linens.
• The alarm clock needs replacing. It worked, but the plastic facing was close to dropping off.

“Extremely clean, well maintained. Staff was friendly, and the food served during the seminars I attended was very good. I also appreciated a computer and printer in the lobby dedicated to printing boarding passes. Very convenient!”

Mar 5, 2008 by Reg from Stuart, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• I was very disappointed.
• The hotel did not meet the expectations of a 4 star hotel.

“This hotel should not be rated a 4-star hotel. The room was "okay" at best. We were greeted by a cigarette smoke scent in the air and were charged $15 just to park the car. A hotel should not receive a 4 -star rating simply because it charges for parking.”

Mar 5, 2008 by Dagmar from Cape Coral, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[9]

• Convenient location.
• Air conditioner hardly worked. Coffee maker was old and barely let the water thru. No newspaper delivery in front of room. No real coffee cups.

“Simply put: This is not worth 4 stars. At the most 3 stars! Internet connection had to be purchased separately and was very poor. In a 4 star hotel you expect the air conditioner to work full blast and not leave you with a feeling of being suffocated. Coffee maker was old and worked poorly and there were no real cups, just plastic.”

Feb 28, 2008 by Dorothy from Ormond Beach, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable, upscale.
• Expensive parking.

“Very pleasant, good local, safe, beautiful lobby and restaurant, room nicely appointed but needed dusting! pricy parking - additional $15 per day, but close free options.”

Feb 17, 2008 by Tishara from St Petersburg, FL
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[7]

• Downstairs computer to print boarding pass.
• Not attractive, $15 a night to park in self park with a dirty elevator that smelled like urine.

“I would not stay here again it was not what I expected for this chain or the area.”

Feb 17, 2008 by Charles from Atlanta, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very attentive.
• The hotel web site is misleading. It shows modern furnishings and our hotel, while nice, was far from that.

“This hotel provides good customer service which is a sticky issue with me. I'm much more interested in the service which I reward for than a bunch of show and fluff. Everyone on staff was more than helpful and showed a desire to go the extra if asked for anything. The hotel has a 3pm check in which we were somewhat put off by but the staff was very accommodating and we ended up in our room around 1:30. Until that time we were allowed to lounge around a well-maintained pool and hot tub and made to feel like we had been at the hotel for weeks. The rooms and facilities, while clean and very nice, are dated and lacking the edge I was expecting. I would stay there again if ever in the area but I can't say that I would offer a top 4-star rating to this hotel. Close but no trophy.”

Feb 15, 2008 by Victoria from Gainesville, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[2] • Location:[9]

• The room was spacious.
• Bathroom had mold, terrible check in, poorly trained staff.

“Also, when my fiance chose to self park the valet asked me what was wrong with our car and why we didn't let him park it for us. We saved $5 self parking and we didn't want someone in our car. It's that simple. I could discuss the mold in the bathroom, the repeated knocks on our door from housekeeping (while we had the do not disturb sign on). Not a 4 star hotel by any stretch of the imagination.”

Feb 12, 2008 by Gerry from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• Pleasant, open, relaxed, helpful employees.
• More dining options in the hotel would have been good.

“Attractive and relaxed atmosphere. A good place for an overnight stay. It was some place I would definitely go again or tell my friends that it was a fine place to stay.”

Feb 9, 2008 by Dean from Peachtree City, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Quick check in, reservation was in their system.
• Bottom of the barrel room near icemaker and elevator.

“Nice place 5 minute walk from Intercostal, typical overpriced restaurant which we did not try, some dining nearby, 10 minute walk to many other choices.”

Feb 5, 2008 by Joann from Jensen Beach, FL
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• Location.
• Hot tub was cold. Pool area was not attended. Towels left and not cleaned up.

“When checking into the hotel, we were told there were no more king size beds left, we were offered an accessible room. When I asked what the difference was in the rooms I was told that there were handles in the bathtub. We agreed to take it. When we got into the room after unpacking without looking at the bathroom we found out that there was no counter space at all in the bathroom. We had no place to put our personal items. when I called to complained I was told by a supervisor that she was sorry and was told that she would find out who rented the room to us and would talk to the employee that rented the room to us, but never offered to give us something to put our things on. They wanted to move us to a room with 2 full beds. We didn't have the time to do this.”

Feb 4, 2008 by Agnes from St. Thomas, VQ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff and beds.
• The bathroom was old/bad water pressure and old tub.

“The room was a good size and the bed was very comfortable. The coffee maker was very dusty but the rest of the room seemed clean. The staff was very nice.”

Feb 3, 2008 by Charles from Key West, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean room- very friendly staff.
• Parking is 15 dollars- probably an ok deal given the area.

“Good overall experience. I requested a king bed- and was placed in a handicap room which was an experience. The staff is very friendly and professional-I was very impressed.”

Jan 28, 2008 by Bonnie from West Lafayette, IN
Overall Rating: 8
Cleanliness:[3] • Staff:[10] • Location:[10]

• Nice big room on a par with hotel rooms in Las Vegas at Paris, Aladdin.
• Dirty, wet hand towel and wash cloth on the bathtub, hidden by the shower curtain & a hand towel with make-up on it hanging by the sink.

“This hotel was close to the airport and the sea port. I thought the room was nice for an overnight stay before going on a cruise next day. I didn't notice the dirty towels until later in the evening when I started to take a shower. I had already noticed the bathroom floor under the sink could have been cleaner. The hotel was close to Einstein bagels, although I saw a French bakery on the corner of the hotel building as the taxi took us to the port the next day.”

Jan 28, 2008 by Scott from Cumming, GA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• Standard hotel, mildew in bathroom, internet not working; nothing special.

“The Lobby and location, a very nice hotel, across the street from the Convention Center and Cruise Ship Port. The rooms are standard hotel rooms and the bathroom in my room had a mildew problem. My Internet would not work (I did not bother with support) and Parking is overpriced.”

Jan 28, 2008 by Jim from Loganville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The staff was very helpful and friendly and the room was very comfortable.
• Parking was not close and the rate to park was extreme.

“Very comfortable and the staff was great. The fresh hot cookies in the early evening were refreshment.”

Jan 19, 2008 by Hans from Homestead, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Lobby very nice.
• Room small & well decorated.

“The room was the only fail I could see. Oh! the hall to the room had very worn carpet.”

Jan 17, 2008 by Mary from Wellington, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The location was amazing.
• The cleaning staff was a little rude.

“Overall, everything was wonderful. The only thing that I would have changed was the cleaning lady who came in to straighten up the room. She was extremely rude to myself and my boyfriend.”

Jan 2, 2008 by Gloria from Auburn, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Very clean, bed was wonderful I wanted to crawl into it as soon as I saw it.
• Didn't have laundry facility.

“More than met my expectations, was very surprised given the price we paid. It was very clean and staff was one of the friendliest and helpful Ive ever come across. The bed was so comfortable and cozy, I wanted to crawl into it the minute I saw it.”

Dec 31, 2007 by Joycelyn from Mulberry, FL
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[8]

• I liked the general atmosphere. The employees were also generally pleasant and helpful.
• I did not like the daily charge for parking. Housekeeping and room service were just okay issues with both.

“During my stay the fire alarm went off; the hotel had to be evacuated; and the power was off for several hours. My 65 year old mother was in the room alone and was somewhat distraught. She locked herself out of the room during the mayhem. One of the hotel staff let her back in her room.”

Dec 27, 2007 by from Davie, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Restaurant and location.
• No clearly posted or provided information about smoking policy, leading to confusion.

“Comfortable and convenient, mildly classy.”

Dec 20, 2007 by Frank from Charleston, SC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[3]

• Very helpful staff. Didn't charge for parking. Close to airport & port.
• No concierge. Too far from beach & Downtown to walk.

“Good for business travelers & cruise passengers. Staff was friendly. There was no concierge, so getting reservations and local information was a problem. Rooms were clean and bed was comfortable. Pool was closed for renovation. Hotel will be going through major renovation in 2008.”

Dec 19, 2007 by Jackie from Pasadena, CA
Overall Rating: 6
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was amazing.
• There was ongoing construction next to our room.

“The hotel is nice, but not four stars. The staff though is very attentive and accommodating. Although we have two complaints. Construction next to our room and a towel with holes in it. Shouldn't the staff be communicating so they know when a room is occupied, so that construction can be discontinued or we are given a different room?”

Dec 17, 2007 by Jerry from Mesquite, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Service.
• Nothing.

“Hotel was clean, great location and friendly helpful staff. Enjoyed our stay!”

Dec 16, 2007 by Annette from Williams, AZ
Overall Rating: 6
Cleanliness:[6] • Location:[7]

• Nice location to cruise pier.
• Definitely not 4 star but a good 3.

“Good location for cruise travelers short ride from airport and even shorter to the cruise pier. Within walking distance to restaurants, public grocery, total wines, drugstores, etc. Halls long and looking a little worn. Staff very helpful and friendly!”

Dec 16, 2007 by Sheila from Naples, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• The pool furniture was comfortable.
• The pool cushions were moldy need replaced.

“Very friendly female front desk staff, bell staff also helpful and friendly. Please remember to put a trash can in the bath room. I would stay there again. The bed was really comfy. I loved the down comforter.”

Dec 15, 2007 by Debbie from Debary, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The staff was wonderful.
• The on site dining wasn't all that great.

“We were allowed to upgrade our room to a suite at check in. It was wonderful. The pool was very nice, but a little noisy from the highway traffic. Our upgraded room gave us access to the club level which was worth the extra money by itself. The dining on site wasn't exceptional, but was still very good. But the staff is what sets this place apart. They were phenomenal. Will stay again next time we're in the area.”

Dec 13, 2007 by Ralph from Milwaukee, WI
Overall Rating: 6
Cleanliness:[8] • Staff:[3] • Location:[7]

• Nice environment.
• Brochure with incorrect amenities.

“Nice environment some desk staff not up to the star level.”

Dec 13, 2007 by Dongyi from Sunnyvale, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[4]

• Close to airport.
• Not live up to 4 stars, at most 2.5 star.

“I throughout I had a good deal for a 4 star hotel with the price I paid. However with the conclusion that it is only a 2.5 star, I did not save any money with this reservation at all.”