User Reviews for The Westin Fort Lauderdale

Research User Reviews for The Westin Fort Lauderdale (21-40 of 146)

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Apr 19, 2008 by Gary from Owasso, OK
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean.
• Paid $10 per night to park.

“Good location, clean & friendly staff. only thing I did not like was the $10 fee to park.”

Apr 18, 2008 by Diane from Orange Park, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location.
• They have the nerve to charge for Parking and bar prices totally out of control.

“This is a nice Westin but it is not on the beach, yet they charge for parking, which is insane. This is a hotel off the interstate. The bar prices are inline with the Westin Diplomat at the beach, over priced. Nine dollars for a glass of twist off wine. Very insulting! I really felt very nickel and dimmed.”

Apr 18, 2008 by Jr. from Monsey, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very quiet and clean.
• The parking lot is too dark.

“I would definitely stay here again.”

Apr 16, 2008 by L.A. from Baldwin, WI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[5]

• The staff at this hotel went above and beyond to make our stay pleasant. They were wonderful!
• The location was not ideal. No entertainment/restaurants within walking distance.

“The Westin was a very nice hotel. The pool is was a beautiful place to just relax and talk at night; the staff was very helpful and kind. They went out of their way to make our stay pleasant. The rooms were fine. I would have appreciated a continental breakfast or airport shuttles.”

Apr 15, 2008 by Lynn from Willimantic, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The whole staff was very friendly.
• The pool was closed at 5:00 for a private party.

“The Westin was a wonderful place to start our vacation. The front desk person could not have been more helpful. The room, done in grays and black with red velvet curtains was gorgeous. The bathroom, spacious and very pretty. The grounds were well maintained, and the pool area was beautiful, with a waterfall, right next to a lagoon. I can't wait to go back.”

Apr 9, 2008 by Ozie from Upper Marlboro, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[8]

• Attractive facility.
• Night clerk was surly and unhelpful.

“I enjoyed the hotel.”

Apr 6, 2008 by Milton from Charlotte, NC
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[6]

• Excellent access to I-95.
• Fire alarm at 2:30 am and dingy hallways.

“This hotel is a Westin in name only. The hallways were dingy, the rooms were slightly above average, etc. Having stayed at other Westins, this one was a let-down.”

Apr 4, 2008 by Faith from Holliston, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The lobby was clean and inviting. The staff people were friendly, courteous, and helpful. The bed was very comfortable.
• The hotel room decor needs to be updated. They shouldn't charge hotel guests for parking.

“My stay was comfortable and pleasant.”

Mar 29, 2008 by Barbara from Portland, ME
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The heavenly bed and shower.
• They charge for internet. I know it is standard but it is ridiculous.

“Westins are always comfortable and clean. The staff was friendly but you go to a Westin for the bed. This one is not exactly in the middle of the action, but it is a good clean hotel with easy parking.”

Mar 27, 2008 by Jeanne from Orlando, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[6]

• They upgraded us to a junior suite.
• The hotel needed maintenance, hot tub and sauna did not work, not clean.

“This hotel needs some serious maintenance. It has the potential to be a 4 star hotel; however the exterior has been neglected and cannot be described as a resort like setting. Basically, this is a large hotel with a restaurant.”

Mar 21, 2008 by Connie from Lakeland, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient and location was good. Staff was good room was very clean.
• Paying for parking. That is a big issue of mine.

“The hotel and staff were very courteous. It was very clean in a location that was easy to find and close to a lot of attractions. I didn't like the idea of paying for parking. I think this is unfair because of the price of the hotel. Parking should be included to all guests that are staying at the hotel.”

Mar 20, 2008 by Susan from Doylestown, PA
Overall Rating: 3
Cleanliness:[6] • Staff:[6] • Location:[6]

• The pool.
• Room renovation; banging, sawing at 9 am on Sun. morning - poor planning.

“This hotel was nice, but they put me on the 14th floor where they were renovating rooms, also on the 15th. There was constant hammering, sawing. Even on Sunday morning at 8 am. So much for the "peace" sign posted on my door.”

Mar 13, 2008 by Mario from Bergenfield, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[3]

• It was clean and staff was friendly.
• Pay for parking and internet.

“Overall the hotel is good. on the other hand the location isn't. Had the location been brought to my attention prior to booking, I wouldn't have chosen it.”

Mar 13, 2008 by Jennie from Lebanon, IN
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[3]

• Room decor very nice and updated. Bed was awesome!
• Not on the beach or even near one as promised.

“Excellent hotel for business travelers to the Ft. Lauderdale area. Not close to the beach, the A1A, or the residential areas so great for business meetings.”

Mar 7, 2008 by Roebia from Diemen, DE
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• The main pool. The general location of the hotel and the gardens of the hotel.
• The performance of the staff. They were arrogance (Breakfast). Not very helpful.

“The hotel is situated very well in Fort Lauderdale. The pool is very nice and the beds sleep very well.”

Mar 6, 2008 by Robert from Raleigh, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room.
• Cold shower at 9 AM.

“Very nice. Good value, nice rooms and public area. Nice pool.”

Mar 2, 2008 by Steve from Peoria, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[7] • Location:[10]

• Centrally located to all areas we visited.
• Hotel pool disappointing.. not enough chairs during peak times.. no cocktail waitress.

“The good: Centrally located. 10-20 minutes from beaches, downtown, casino and major shopping. Bed was exceptional, room was recently remodeled. Hotel staff friendly. The bad: Inconsistent maid service. The ugly: Not enough lounge chairs at pool. Chairs were heavy wood and difficult to move. No cocktail waitress at pool. $10 per day for parking”

1 of 1 people found this review helpful.

Feb 29, 2008 by Charles from Decatur, GA
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[4]

• The hotel was clean.
• Did not like having to pay $10 a day for self-parking.

“This hotel definitely does not fit the 4 Star rating expected. The staff did not fit that of a 4 star hotel. The hotel was convenient to the airport and the expressway. I would recommend it if you need a clean place to stay without a lot of extras. No restaurants within walking distance.”

Feb 18, 2008 by John from Mission Viejo, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[5]

• Nothing.
• Very overpriced!

“The rooms are tiny, the restaurant has a very limited menu, Room service is outrageous, we had a pot of coffee and 2 bagels for breakfast and the bill was $27.00. Maybe for Manhattan not for Pompano Beach, FL next to I-95.”

Feb 6, 2008 by Roland from Nicholasville, KY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice setting.
• No coffee shop for bagel and cup of coffee.

“Attractive; had a good stay.”

Feb 2, 2008 by Siddiquei from North Vancouver, BC CA
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location was good and cleanliness as well.
• Service was not the best.

“Good hotel but service needs to be worked. Otherwise enjoyable.”

Feb 1, 2008 by Deborah from Toronto, ON CA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• The rooms were very comfortable, over-sized, great bed.
• The service was spotty; housekeeping left our room open for an entire day.

“The location was convenient, and the rooms are very luxurious. However, housekeeping was inconsistent. We had to repeatedly ask for refills of coffee, soap, shampoo, etc. Sometimes, we had turn-down service in the evenings, sometimes not. A mini-bar fridge was out in our hallway during our entire stay - a bit of a hazard and an eye-sore. Most significantly, our hotel room was left unlocked by the housekeeping staff for a whole day while we were out; Im surprised that nothing went missing. On the other hand, front desk staff was always obliging, and well-informed. So - with a bit of improvement in the housekeeping department, I would safely give this hotel 4 star.”

Jan 31, 2008 by Rabindran from Lincolnton, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice area, comfortable rooms and friendly staff.
• For a four star, I would have preferred an indoor pool in the winter time.

“The hotel is close to the interstate. Nice hotel surroundings and spacious. Nice comfortable, clean rooms. The hotel rest. impressed us very much.”

Jan 30, 2008 by Tiffany from Kansas City, MO
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Newly remodeled rooms.
• Prefer sink/vanity in area that can be closed off to room.

“A great value! The staff was welcoming and accommodating, parking was easy and the newly remodeled interior was beautiful. I'd certainly stay here again.”

Jan 23, 2008 by Willie from Buffalo, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The Buffet dinner & the exercise room.
• The buffet was not serviced on Friday nights.

“I really enjoyed my stay. The staff was friendly & helpful with helping locate & get to places I needed to go. The exercise room was well equipped & I used it everyday, during my stay. The Buffet was serviced Sunday - Thursday. It was disappointing that it was not available Friday night. I had invited a friend to join me & we had to go off site for dinner.”

Jan 14, 2008 by Pam from Largo, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean rooms with excellent room service. Great work space.
• Very noisy. The doors and hallways were very loud.

“I enjoyed my business stay and would recommend it to others in the future. I would also stay again. The hotel is easily accessible from the Interstate and is convenient to local business.”

Jan 4, 2008 by Cathy from Lawrenceville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was close to the beach as well as to the Expressway. The staff at the front desk and in the restaurant was very helpful.
• The phone in my room did not work.

“We really enjoyed the hotel. The view from my room was beautiful at night.”

Jan 2, 2008 by Laura from Mebane, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very beautiful decor; front desk staff very responsive.
• Iron leaked water.

“My friends and I arrived at 2:30 needing to be at a beachfront hotel by 3:30 for another friend's wedding. Unfortunately, our room was not ready (check-in was at 3:00). The front desk staff quickly and cheerfully contacted housekeeping to request a rush cleaning. While we were waiting, the staff offered us the use of the fitness center shower/dressing room so we could get ready for the wedding. Before we had time to take them up on the offer, one room was ready and we were able to get dressed in the room. This hotel is absolutely beautiful. It's not in the beach area but we found it very convenient to get to the beach front hotel.”

Jan 2, 2008 by Marc from Richmond Hill, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean fresh linen.
• Cost for internet access.

“Reliable clean and decent location to Boca Raton, Ft. Lauderdale.”

Dec 31, 2007 by Reina from Canton, GA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• Comfortable bed.
• Bathrooms were small.

“Great overnight stay for a business traveler or if you can get a good deal for a quick overnight stay. Not recommended as a vacation spot, it is right on the interstate.”

Dec 16, 2007 by Alex from Miami, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The service by the staff was very good, anything I needed they responded quickly to.
• The cleanliness of the bathroom left allot to be desired, it ruined their rating in my eyes.

“The hotel is well located, particularly for the business traveler flying in and out of ft. Lauderdale. The room is comfortable and nicely decorated, with an extremely comfortable bed. The bathroom, however, left allot to be desired. Particularly, when it came to cleanliness, there was mold on the walls, and some corrosion on the shower heads (it had 2). All in all, if I could rate it would be a 3 1/2 star experience.”

Dec 15, 2007 by Danielle from Boca Raton, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very good.
• Parking charges.

“The bed is very comfortable, we like the hotel, and we do not like the parking charges of $8.00 per day.”

Dec 14, 2007 by Larry from Sarasota, FL
Overall Rating: 1
Cleanliness:[9] • Staff:[3] • Location:[9]

• Good location for me.
• Construction and renovation noise ruined my stay!

“Bad staff attitude re: construction / renovation.”

Dec 2, 2007 by Eunice from Saskatoon, SK CA
Overall Rating: 0
Cleanliness:[9] • Staff:[7] • Location:[2]

• Friendly restaurant manager in training from England.
• Location misrepresented. In the middle of nowhere.

“Fine for an overnight stay if you are en-route to somewhere else. We booked it only on the basis of price and it was reasonable for a Westin. In the middle of nowhere literally. No close services such as restaurants. Therefore you are a captive audience. Restaurant prices high, but food was tasty.”

Dec 1, 2007 by Shalene from St Petersburg, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[10] • Location:[7]

• They are trying to work on renovations.
• No art work in the rooms. Didn't feel like a Westin. Very bare, restaurant looked outdated.

“I am a Starwood preferred guest and rave about their Westin locations in Detroit and other cities that I visit for work. I took a coworker with me to this location and was unimpressed with the facility. The heavenly bed and shower were of course, awesome but were overpowered by the industrial looking room and out of date internet connections.”

Nov 26, 2007 by Michael from Cumming, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[6]

• The bed.
• Internet didn't work.

“Nice place, not a four star hotel.”

Nov 9, 2007 by Laurence from Hayward, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The hotel was in a good safe location, east access to highway.
• The mold in places were alarming.

“I enjoyed my stay. The location was perfect for my ft Lauderdale and Miami business. I would use this hotel again.”

Sep 19, 2007 by Tom from Winter Springs, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Nice view.
• Had to pay $10 to park.

“Nice room, no freebies.”

Sep 16, 2007 by Erik from Tampa, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nice hot tub and it was close to i95.
• Fee for everything. Nothing complimentary, staff indifferent.

“Clean environment and nice hot tub. But even pool area was not managed. For example, Hampton inn constantly kept pool area clean of empty cups, trash, and would swab down seats after a rain; not so here, left unattended most of the day, cups, trash' (4 star??) No parking garage, but plenty of parking yet charged daily fee. Coffee pot in room, but no coffee packs. Complimentary coffee dispensed from only one container, which emptied very quickly & not refilled and the accompanying fruit was old and tasteless. Gratuity automatically charged for everything even when ordering take out. The charge for a bottle of beer was outrageously expensive. Restaurant menu was minimal and also outrageously expensive quality of food and not at all cooked to order ' everything overcooked. Rooms were small - cannot believe this place was rated 4-star. For the fees charged one can do much better.”

Sep 7, 2007 by Jeff from Grand Rapids, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Good value for the money.
• Room was noisy. Near elevator.

“I have never paid for parking at a suburban hotel, but I had to at the Westin. Otherwise, it was a fairly pleasant stay. Directly off the elevator. Noisy. People came in and out all night and it was hard to sleep. Every time the elevator opened to the floor, Bing Bing. For the same money the Sheraton Suites Cypress Creek is roomier, quieter and only 1/4 mile away. Only 3 1/2 stars but I would try to stay there instead.”

Aug 27, 2007 by Andy from Lake Mary, FL
Overall Rating: 3
Cleanliness:[5] • Staff:[5] • Location:[8]

• Good location.
• It was not 4 stars. It was 3 stars on every other site I looked at. The plumbing sounded like it was going to vibrate out of the wall.

“Disappointed. I was expecting 4 star service and quality and did not receive it. The gentlemen in the front of the building harassed my friend coming to pick me up. The plumbing kept me awake. My remote didn't work. Not 4 star caliber.”

Jul 25, 2007 by Jessica from Jacksonville, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• Water bottles and fruit provided in the morning, pool was nice.
• Cleaning staff was noisy in the hallways and came into our room without knocking.

“Overall, a good experience. We really enjoyed the pool, although walking back through the lobby in our bathing suits was a little awkward. Incredibly comfortable bed and room. Very helpful concierge helped us to order take-out food, get directions and find things to do in the area. Very efficient and helpful front desk staff.”

Jul 24, 2007 by Mel from North Port, Florida
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[8]

• Large room and comfortable bed.
• Surcharge for amenities that are given free by other hotels.

“We stayed in room on the 7th floor during the weekend of July 21st. The staff was polite, but indifferent. There is a surcharge for parking, the internet, and just about everything else. The room was large and the bed was comfortable. However, there was a unpleasant chemical odor in the room and the air conditioning was inadequate making the room too warm for comfort, regardless of where you set the thermostat. If you like a hotel with an abundance of young partygoers who press all the buttons in the elevators and hang out in the halls until 3:00 am, this is the place for you. However, we recommend potential travelers to heed the negative comments sent in by others, about this hotel.”

Jul 13, 2007 by Chris from Houston, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Services were excellent.
• Scuff marks in room, mildew on grout in tub and stains on bedding

“It is 4-star on services. It is 3-star on condition of hallways and rooms. Everything was slightly worn and had scuff marks.”

Jul 9, 2007 by Damian from Richmond Hill, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• Located very close to major highways.
• Hotel needs renovations to bring it up to par with the Westin standards.

“The hotel was fine.”

Jul 6, 2007 by Steve from Muncie, IN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, comfortable beds and friendly staff.
• Charge for parking. No free wireless.

“Good value for the price. Wish they did not charge for parking and had free wireless access.”

Jul 2, 2007 by Greg from Florissant, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Hotel staff particularly the late night male desk receptionist customer service was exceptional.
• I do not feel that this hotel should be consider a 4 or 5 star hotel due to it needing some major updates within each room.

“The hotel amenities are great as well as the bar areas. But the rooms are not at the 4-5 star rating level. Rooms require significant updates with plumbing in bathrooms, some bathroom fixtures (shower) and just overall updates. I am a Starwood Preferred Guest Gold member and was afforded the opportunity to have an upscale room to only find out that the rooms are not much different at all.”

Jul 2, 2007 by Mike from Naples, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean room, upscale, and modern. Internet access available at a price, ample parking, security (needed in that part of town), and close to businesses.
• Far from beaches and other areas of entertainment, not a lot of restaurant selection near by.

“Large room, clean, and modern. All amenities you could think of, gym, pool, restaurant, and lounge. Close to businesses and commerce, but far from beaches and other entertainment. Great hotel for business, not so good for leisure traveler.”

Jun 29, 2007 by Leandro from Winter Garden, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[5]

• Nice pool amenities, very friendly and polite front desk staff.
• Horrible air conditioning system in the room, awfully warm even at 65F! Rooms need to be updated, bathrooms too!

“For a 4 star hotel I was a little disappointed with the conditions the rooms were found. Air conditioning system was awfully warm, bathroom needs update and rooms were not as well appointed as a 4 star hotel should be. Staff at front desk was very friendly but we asked them to fix the air conditioning and when we got back to the room nothing had been fixed. So overall our stay could have been better.”

Jun 1, 2007 by Efrain from Davenport, FL
Overall Rating: 6
Cleanliness:[4] • Staff:[4] • Location:[4]

• The bed was awesome to sleep, nice linen.
• It was very plain, and it was very far from the beach.

“Good for business travelers, not so good for leisure travelers!”