User Reviews for Amerisuites Pittsburgh Airport

Research User Reviews for Amerisuites Pittsburgh Airport (21-29 of 29)

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Sep 30, 2007 by Todd from Naples, FL
Overall Rating: 7
Cleanliness:[2] • Staff:[6] • Location:[7]

• Rooms were updated and nice.
• Lots of construction and no Internet service.

“Will be nice once all of the construction Is done.”

Aug 14, 2007 by Patricia from Moon Township, PA
Overall Rating: 5
Cleanliness:[4] • Staff:[4] • Location:[5]

• I liked the setup of the room and space and cleanliness.
• The staff did not seem to care, construction on the weekend.

“The hotel suites were nicely setup. Bed very comfortable. Very clean. However staff not so friendly and did not seem to care. They were doing construction that woke me up at 8 am on a Saturday right outside my window. It was so horrible the construction they were doing on the weekend. I heard a loud noise that woke me up and I thought it was the air conditioner going to blow up. I could understand a weekday but not a weekend. It would have made more sense to start construction after specified check out time. Poor decision from hotel.”

Jul 25, 2007 by Amy from Lexington, KY
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[6]

• Free hot breakfast bar.
• Overwhelming stench of cigarette smoke in non-smoking room!

“I was not at all pleased with this hotel stay. Check in was quick and efficient, but as soon as I opened the door to our room I knew we had a problem. The room reeked of cigarette smoke. My husband immediately went down to the front desk to notify them. The front desk person said they were aware of the problem and had been using an ozone machine in that room all day to clear it up. A housekeeper was at the desk, too and said oh, yeah, room is horrible! They knew it was awful and gave it to us anyway! When asked to be moved to another room of any room type, they said they were full and could not accommodate our request. Instead they gave us a can of Oust Air Freshener. Really, how pathetic is that? If it were not for the fact that we had 1.) Already paid for the room, 2.) Had an exhausted four year old with us, & 3.) Knew little to nothing about the surrounding area we would have left in an instant. It was a miserable night. We had to keep spraying the room, had the fan on high (noisy) and could not open the window to get any fresh air. I won't even get into how uncomfortable the bed was or how remarkably tiny the bathroom was. We were up at 7am to get out of there as fast as possible. We did stop and eat at the hot breakfast bar in the lobby which was nice, but by then we were so fed up with the hotel, it was hard to enjoy it. To top everything off, the hotel is in the middle of a major renovation effort and at 7 am construction crews were well on their way to getting down to work. If I had been looking forward to sleeping in, I would have been in for a rude awakening. I would never recommend this hotel to anyone. If in the Pittsburgh area, keep on driving!”

Jul 24, 2007 by Bea from Stroudsburg, PA
Overall Rating: 10
Cleanliness:[10] • Location:[10]

• Excellent full free breakfast, spacious and clean.
• The bathroom itself could use a plug socket.

“The Amerisuites Pittsburgh Airport in Pittsburgh, PA was an excellent choice for us. It is an upscale motel without having to tip a bell man for things you can do yourself. The full breakfast was a pleasant and helpful before we left for the day. A mall, movie theater, many restaurants and gas stations were in walking distance. The evening people at the desk were not very friendly but the day crew asked you if everything was ok. We would definitely recommend this motel and would return ourselves as well.”

May 17, 2007 by Debra/ J. from Pittsford, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, spacious, great breakfast, super location.
• Nice pool, but not a good place to sun outside!

“We had a great time lots of space in our room clean and an excellent location could not get any better! Very pleased!”

Mar 3, 2007 by Courtney from Wheeling, WV
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[7]

• It was easy to find.
• Strange room set up.

“The staff was friendly! However the room set up was strange and not comforting - while it offered two rooms, the TV was positioned in the middle of those two rooms - and the restroom was located strangely compared to most hotels. While there, I attempted to locate an ice machine and never did so, nor did I find locators telling me where I could find it. The room was also dark even with the lights on. Not business friendly while working on some presentation material for the next day. The bed was adequate, but not particularly comfortable. In the morning, I asked a room attendant for more creamer for my coffee and he was unable to provide. While friendly, I found this to be odd that he did not have a completely stocked cart. As well the amenities such as lotion were not in the room.”

Nov 21, 2005 by James from Johnstown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Convenient location for shopping.
• A little far from the Pgh airport.

“Very nice. Lots of conveniences. A pleasant stay.”

Oct 19, 2005 by Charles from Morgantown, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Nice location and breakfast.
• The front desk people wanted to argue about non-smoking and king bed.

“The front desk clerk wanted to give me a smoking room and double beds, I didn't get her name, never had the problem in the past, when I went to check in the lady at the front desk said they were booked up and only had smoking rooms (this was 5pm) I told her that was her problem that I requested a non-smoking room. After a few minutes of discussion she found a room. Very unprofessional on her part. It was strange while I was in the lobby later that night I saw and over heard a gentleman requesting a room without a reservation and the same lady ask if he wanted a smoking or non smoking and the gentleman said non-smoking and got it. Strange they didn't have one 3 hours early. I stood there and the front desk clerk knew she had been caught, because she would not look over to where I was standing. Beside that everything was ok”

Jun 17, 2005 by David from South Haven, MI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was very clean and welcoming
• Need a little more variations for breakfast!!!

“For the type of hotel it was, we were very impressed and exceeded our expectations.”