User Reviews for Hyatt Regency Miami

Research User Reviews for Hyatt Regency Miami (41-60 of 535)

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Jul 26, 2008 by Donna from Fort Worth, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[4]

• Room and hotel very elegant, clean and inviting.
• Parking garage was downright scary, location is get in and out of.

“A little hard to get to from airport. Bellman disappeared and security guy had to bring luggage up to room. Parking garage was downright scary. Elevator hard to find. Long walk to hotel from garage. Garage - impossible to navigate, main gate closed late at night, alternate exit hard to find. Once I finally found the exit with the help of security, cashier/security guard was not there. Tried to charge me $19 for 2 1/2 hours parking. Finally reduced it to $12.75. Room was very elegant but doors to patio/balcony no longer open. Was a little surprised to find a large swastika scratched onto the balcony glass. To her credit, the front desk clerk looked horrified when I told her.”

Jul 17, 2008 by Maureen from Woodbridge, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfortable beds and very friendly staff.
• The food was very expensive and the balconies are closed.

“Great location in downtown Miami. They promise a room with a balcony, however, failed to mention that all balconies are closed. You cannot open the doors. The rooms were nice and beds were very comfortable.”

Jul 16, 2008 by Richard from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The room was very nice.
• There were not many place nearby to eat, especially after 10 PM.

“This is a very nice hotel with very good amenities. Be prepared to take some type of transportation if you are planning to eat outside of the hotel restaurant.”

Jul 15, 2008 by Daniel from Suwanee, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[4]

• The bed was very comfortable.
• The bathroom was very small and it was not maintained well.

“While this was a nice property it was not in the area I requested. There is no nightlife, including restaurants, in the immediate area.”

Jul 11, 2008 by Pedro from Deltona, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything.
• Nothing.

“Will bring whole family by next time visiting. 27.00 for parking was perfectly fine. It's great to sleep comfortable at a great place. If you don't have money stay home!”

Jul 11, 2008 by Shehzad P. from Valley Stream, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The room was very nice and large-sized when compared to others in the area.
• The restaurant was average with limited choice in terms of menu.

“Overall a nice hotel if you want to be centrally located. The beaches are close by along with the airport, cruise terminal, shopping and entertainment. The rooms are large and spacious with the renowned Hyatt bed. The staff was very helpful and courteous. The only thing lacking maybe the fact that there is only one restaurant thereby limiting a guest's choice of dining without leaving the hotel. Besides that I think its a great place to spend a few days in Miami.”

Jul 11, 2008 by Hagan from San Francisco, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[2] • Location:[6]

• Convenient to the I-95!
• Valet parking is expensive, staff did not speak English.

“This hotel is in a great location in downtown Miami. Right by the I-95, you can hop on northbound or southbound and get anywhere in South Florida! The valet parking is expensive and is basically your only option. The staff did not speak English, which is difficult if you don't speak Spanish, like me!”

Jun 16, 2008 by Laura from Columbus, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was modern and different. not the same boring layout that you are used to.
• Restaurant was expensive.

“It was really nice. we only stayed one night, but it was still a good experience. our neighbors were a bit rowdy but that was not the hotels fault. we loved it and would go back.”

Jun 10, 2008 by Audrey from Alpharetta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• The hotel was beautiful and convenient to the Port of Miami.
• The bathroom was tiny.

“We were on our way to a cruise and the hotel was a perfect location. We loved the room, the beds, the late checkout. It was quiet and lovely.”

Jun 8, 2008 by Joseph from Groton, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Nice toilet amenities (soap, shampoo, etc.).
• Expensive parking, located on one-way street which was hard to find when arriving from south.

“Very nice, secure facility, quality room, nice bed. It's located at a weird intersection, and, when coming from the south, I had to make about seven turns to get onto the right street, as there are all kinds of one way, turn-restricted streets. Staff was very helpful.”

Jun 6, 2008 by Rick. from Cordova, TN
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Nice bedding. Easy check in and out.
• Parking 27 dollars per day!

“I think the hotel was spacious and clean with enough amenities but they charge 27 dollars per day to park and the rooms were not done in Hyatt style. Formica counter tops and old fixtures on sink and showers did not impress.”

Jun 4, 2008 by John from Evansville, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[1]

• Bed was comfortable.
• Parking didn't accommodate my truck and was very expensive with no in and out privileges I had to pay a restaurant manager 20.00 to park 3 blocks away.

“Its all good except overpriced parking and Downtown Miami is trashy dirty and over run with homeless people and gangs have spray painted or tagged everything!”

Jun 3, 2008 by Jacqueline from Mesa, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Large room-comfortable bed-very quiet.
• Parking situation.

“Overall very pleased with hotel. Parking was a bit inconvenient and had to pay extra for it but hotel was perfect otherwise.”

Jun 1, 2008 by Joe from Alpharetta, GA
Overall Rating: 3
Cleanliness:[5] • Staff:[9] • Location:[2]

• Staff, food.
• Concurrent Miami Sizzle convention.

“Good hotel but I happened to arrive in the midst of the Miami Sizzle convention which I think is an annual gay gang bang and I wasn't comfortable with the environment or the strange noises all night long.”

May 31, 2008 by Thomas from Fort Worth, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• This was a great value for the price.
• Has family and preteen children.

“Central location in downtown Miami next to convention center. Good for business traveler. Not so relaxing for family and leisure.”

May 22, 2008 by Barbara from Lafayette, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Friendly staff.
• Location, paint chipped off walls.

“Great for business travelers.”

May 21, 2008 by Carol from Miami, FL
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[9]

• It was simply convenient.
• View of construction, room needs updating.

“This was for a romantic anniversary night away, The lobby and common areas were nice but the room was a disappointment, it was dated, overlooked construction and I did not get the king size bed I booked.”

May 16, 2008 by Kevin from Punta Gorda, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nice bed.
• HDCP bathroom was only unit available with king bed.

“4 star hotels should not nickel & dime the customers with parking and internet fees. Other than that this place is very nice.”

May 16, 2008 by Ana from Brookline, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The bed.
• The room don't have microwave and refrigerator.

“The room is very beautiful and the location is very convenient.”

May 12, 2008 by Karen from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, art deco rooms with spacious relaxing area and a great view.
• The bar is way to expensive 15 dollars for 1 drink.

“Great location, art deco rooms with spacious relaxing area and a great view.”

May 12, 2008 by Kristen from Orlando, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[1]

• The bed was comfortable.
• Location was terrible with an awful view of a construction site. Hotel too busy with conventions for proper vacation.

“The hotel had a terrible view of a construction site rather than the nice beautiful Miami waters. At the time we were checking in, the hotel was hosting graduation ceremonies for several colleges which caused us to have to wait 45 minutes in line to pull into the hotel's Valet. There was no warning that the hotel was going to be that busy which is why it was possibly so cheap. Because of the commencement ceremonies, we were unable to leave for any shopping or dinner because of the amount of time it would take to get back into the hotel from the street. The only saving feature this hotel had was the comfortable beds. However, the rooms smelled of mold and after the renovation was complete, the ceilings had never been cleaned of debris, mold or dirt.”

May 12, 2008 by Meg from Chicago, IL
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[2]

• It had a pool.
• The bathroom was old and dirty.

“We stayed at this hotel for one not before going on a cruise. If this is considered a 4 star I would hate to see what the 3 stars are like. Stay at the intercontinental instead. This location was horrible and it was loud all night with workers. There were bums on the street when we walked to the bayside marketplace. Not a good location at all. The bathroom was old and run down. The staff was friendly enough. The food was overpriced and not good at all. We are from Chicago so it's hard to compare. Would not stay here again mainly because of the location. I am glad it had a pool but it needed to be cleaned and it was loud with construction noise.”

May 10, 2008 by Mark from Denver, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Waterfront, lobby, room.
• It was very nice.

“Good location, good price, nice staff.”

May 10, 2008 by Joe from Holmdel, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Good front desk staff that were efficient and friendly. Good concierge service as well.
• In room coffee service not up to par. Creamer and better coffee would help.

“Good service. Excellent front desk staff and concierge. Recommend especially for business travelers.”

May 8, 2008 by Guillermo from Miami, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room are nice, clean, location.
• Parking.

“For a short trip is very good. For those traveling for business is very good.”

May 7, 2008 by Jerry from Clearwater, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Easy to get to from the Interstate. Close to restaurants shopping.
• My friend was placed in a handicapped room without being told.

“Nice room overlooking the waterway and downtown. This hotel is within walking distance (10-15 minutes) of Bayside, food, shopping, music, etc. Great location in the heart of the financial district of Miami.”

May 7, 2008 by Garret from Hoboken, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was extremely friendly and helpful. We travel a lot and was the best staff I have ever experienced.
• Rooms were small and balcony did not open.

“The staff was fantastic. They really care about the hotel and its guests. I have never felt so welcome before in a hotel and we travel 6-8 times a year. I was amazed that they always remembered us and all requests were met super fast. We will always stay here.”

May 2, 2008 by Ray from Orlando, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[5]

• Next to public rail system.
• Balcony closed off from rooms.

“Hotel was just o.k. Expected more for a 4 star rating, defiantly not polished.”

Apr 28, 2008 by Vero from Torrance, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Quality of facility & service met reputation/expectations.
• No internet service without paying.

“Hyatt Regency 4-star! In Miami, this was a good hotel; restaurant and other service were good!”

Apr 27, 2008 by Jerry from New Madrid, MO
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Friendly, location.
• Cleaning staff no speaking English.

“Met our expectations.”

Apr 26, 2008 by Karen from Seaford, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Close to cruise port.
• Too much construction, no view.

“We stayed one night precruise. It was convenient and suitable for one night but is not a resort hotel. The balcony doors are sealed shut and it would have been nice to have had some benches to sit on outside.”

Apr 22, 2008 by Scott from Sandy Hook, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Classic Convention Center amenity.
• Classic Convention Center amenity.

“Great for the business traveler in downtown Miami, medium for all else.”

Apr 8, 2008 by Judy from Oceanport, NJ
Overall Rating: 7
Cleanliness:[6] • Staff:[10] • Location:[7]

• Staff was very friendly and helpful.
• Power went out in the hotel. Room itself was quite dusty. Valet parking is expensive.

“The hotel is definitely a 4 star property. but the staff is super friendly and helpful. The metro mover is close to the hotel which is free and has a stop at the famous Bayside Market Place which is full of shops, restaurants, boat rides etc.”

Apr 7, 2008 by Sergio from New York, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[2] • Location:[4]

• Room very spacious.
• Very cold check in. Very poor gym and pool.

“A poorly managed downtown hotel.”

Apr 6, 2008 by Robert from Shell Knob, MO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Hotel staff was friendly & helpful. Easy access to the cruise port.
• There was a Haitian convention there and the security staff was rude & mean.

“Arrived to the hotel and was greeted by a warm and friendly desk clerk. She quickly had us checked into a very nice room on an upper floor for a nice view. She also took time to answer our questions. There was a Haitian conference later that night with many security personnel who were very rude and mean. But I do not think it was the hotel security staff. There were also several pro tennis players staying there for the upcoming tournament. An easy walk to the people mover and the Bayside Mall. I would highly recommend this hotel.”

Apr 5, 2008 by Diane from Colorado Springs, CO
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Clean, well kept.
• Construction around hotel, odor of fresh paint in room was very strong.

“The Hyatt is geared primarily for business travelers, being in the busy downtown area. We stayed for two days prior to a cruise which happened to be a weekend so the weekday bustle wasn't an issue. It's a moderate walk to the Bay front Marketplace for some touristy diversions and there's some restaurants there as well as some downtown places if you can find them. Overall, it's a pretty good option for someone who wants to be close to the cruise terminal but if you're spending more than a day or so I'd try for a hotel along a beach area where there's more to do.”

Mar 31, 2008 by Kimberley from Altamonte Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice room and comfortable bed/pillows.
• Expensive Valet Parking - $27 / day.

“It was a great hotel in the heart of Downtown Miami and I loved the fact that I was easily able to walk to my meetings.”

Mar 30, 2008 by Jennifer from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[5]

• Pretty room with a great TV.
• There were strange smells in the bathroom and room.

“The hotel was very nice and the staff was friendly. I did not really enjoy the location. It was dirty with lots of construction. It was great for us traveling to a cruise.”

Mar 29, 2008 by Nadia from Harwood Hts, IL
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[7]

• Good location near hallways, but very small rooms with no fridge or microwave.
• No fridge, no microwave, problem with internet connection.

“Wrong qualification for 4-star hotel-max I would rate it for would be 2.5 stars. Huge problems with internet connections (T-Mobil Wi-Fi customer service-wireless provider for Hyatt-was horrible and not supportive). Parking fee-$27/per night. No fridge or even microwave in the room. The rooms are small and not so clean. Will never stay again.”

Mar 28, 2008 by Ann M. from Buena Vista, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[8]

• I liked the location of the hotel and the breakfast was excellent.
• Noisy. Parking very $ & bathroom was very dirty.

“The hotel has a beautiful lobby although parking is definitely a hassle and very expensive. The decor is rather out of date and they even charge for internet access. They charged for every little thing and it was a 4-star hotel. The bathtub was filthy.”

Mar 28, 2008 by Debbie from Tinley Park, IL
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[2]

• We liked the set up of the room.
• They had a fire. We moved during the night to a new hotel.

“Most staff was nice. When evacuated a worker offered us a free breakfast. When we did check out, my sister said what will you write on line about this, a man said don't do that. Then he gave us a free room for the night and took off the valet parking. The first lady wasn't going to do that. I wish I had his name. He was very nice. For the pursuer they were under to find 600 plus rooms for people they were handling it very well.”

Mar 27, 2008 by Brenda from Port Coquitlam, BC CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location, friendly staff.
• No access to the balconies anymore.

“Although this Hyatt is getting surrounded by tall condo buildings and you can not use the balconies anymore, it is still a nice, clean, safe place to stay with helpful staff and a good location for pre/post cruisers. (Remodeling is almost complete I think).”

Mar 24, 2008 by Steve from San Antonio, TX
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[8]

• Good location close to Bayside.
• Even though remodeled, the bathrooms are tired.

“Good location. Close to metro Mover and Bayside. Bathrooms need to be updated. Stains on bedspread (newly remodeled room). Breakfast just okay considering the price. I'd call this a three star property.”

Mar 24, 2008 by Chris from Douglasville, GA
Overall Rating: 4
Cleanliness:[9] • Staff:[7] • Location:[9]

• Location and amenities.
• Hotel had a fire (small) and didn't have power for 13 hrs.

“Nice hotel but I was not pleased after a 4:30am fire alarm then zero electricity or internet access so I couldn't handle my business. They did however waive the charge for valet parking and my small dinner bill for a hamburger and 2 beers.”

Mar 24, 2008 by Paul from Fort Laudrdale, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• Location.
• Parking.

“70s style hotel with odd room configuration, self parking very inconvenient.”

Mar 20, 2008 by Alan from New Orleans, LA
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[4]

• Nothing.
• Rooms were old, tired, broken sink, moldy bathroom.

“I do not recommend due to parking distance and cost as well as conditions of the rooms.”

Mar 14, 2008 by Errol from Knightdale, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Construction in surrounding area.

“Great location, beautiful inside, good service.”

Mar 10, 2008 by Beverly from Arvada, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[6]

• The beds were very comfortable.
• The staff could have been friendlier.

“very clean, great rooms! But if your looking for friendly service from the staff, your in the wrong hotel.”

1 of 1 people found this review helpful.

Mar 3, 2008 by Fran from Fairfax, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• I liked the room layout, the sink area outside the bathroom is ideal
• All the lovely amenities and 2 star towels, really thin!

“We were very pleased with the amenities in the room. The bedding was excellent although the comforter was much to heavy/warm for me, my husband loved it! There was a little wear showing in the tub area but not detrimental to overall room quality. The towels on the other hand were very disappointing, very thin and worn. The concierge desk was very helpful with assistance getting around the area. The people mover nearby was wonderful although a little difficult to access. Overall would definitely stay there again and an excellent value for what we paid.”

Mar 3, 2008 by William from Chicago, IL
Overall Rating: 4
Cleanliness:[6] • Staff:[8] • Location:[8]

• It is not a 4-star hotel. In dire need of redecorating!

“Good location. In very bad need of redecorating. Bathroom lights extremely dim. No counter space in bathroom at all. Showing its age badly.”