User Reviews for Courtyard by Marriott Pittsburgh Airport

Research User Reviews for Courtyard by Marriott Pittsburgh Airport (1-20 of 216)

• Add Your Own Review »

Dec 3, 2009 by Gordon from Scarborough,Canada
Overall Rating: 8

• Clean rooms, convenient location.

“The Courtyard by Marriot Pittsburgh Airport met with my expectations. I have stayed at this hotel a number of times. Clean rooms, courteous staff and convenient location.”

Nov 24, 2009 by David from Stephens City,VA
Overall Rating: 9

• Friendly, helpful, quiet.
• Peeling plaster on the ceiling above bed.

“I got the room for a really great price and stayed 2 nights. The hotel staff was courteous and helpful the room was comfortable and quiet. I would stay there again”

Oct 28, 2009 by Robbin from Lancaster,PA
Overall Rating: 9

• Staff is always friendly and check-in is always quick and efficient.
• Small meeting room across the hall was noisy.

“Hotel is above average with friendly, competent staff. The public areas were very clean, but I thought the room could have been cleaner, but I'm picky.”

Sep 9, 2009 by Melvin from Hummelstown,PA
Overall Rating: 5

• Additional night made me switch rooms and repack hotel empty and then when I changed rooms told not necessary.

“Did not accommodate me and insisted I change rooms from queen to king on additional extended night.”

Sep 3, 2009 by Shannon from Paducah,KY
Overall Rating: 10

• The staff was very helpful, hotel was very clean.

“The staff was wonderful and accommodating. We would stay here again.”

Jul 29, 2009 by Bev from Byesville,OH
Overall Rating: 10

• Friendly staff with helpful suggestions.

“This was a great place to stay and handy to the airport. The staff was very helpful and courteous. Their Airport shuttle was also very helpful and took a lot of stress out of my trip.”

Jul 19, 2009 by Chris from West Salem,OH
Overall Rating: 10

• The hotel was very clean and the beds comfortable to sleep in andthe staff was friendly.

“Hotel staff warmly greeted me. The staff helped with directions(that were printed on paper) and suggestions to local attractions.The hotel room was very clean and the beds comfortable!”

Jun 23, 2009 by Shonna from Harper Woods,MI
Overall Rating: 9

• Pool.
• Ants.

“The hotel was pretty nice. It rained a lot but we were able to swim in the indoor pool.”

Jun 23, 2009 by Chris from Johnstown,PA
Overall Rating: 9

• Easy to navigate general area.
• Breakfast is too expensive.

“Very good experience. Clean, safe, properly light, and pleasant. I would highly recommend this hotel even at its full price.”

Jun 15, 2009 by BB from Urbana,OH
Overall Rating: 9

• Restaurant on premises.
• Long walk to rooms.

“Better than average business hotel. Would highly recommend.”

May 18, 2009 by Jim from Dallas,TX
Overall Rating: 5

• Thinnest walls of any hotel
  I have ever stayed.

“This Courtyard is not on par with other Courtyards and the expectations that Marriott sets with their TV ads. Everything slightly dingy in the rooms.
I've stayed in hundreds of hotels, and these were the thinnest walls I've ever experienced. I could hear a pin drop in the room next door. At times I thought someone was walking/talking in my room because the sound was so clear and close.”

Apr 21, 2009 by Dale from Severna Park,MD
Overall Rating: 8

• Affordable and convenient.
• Nothing.

“Got much more than we payed for.”

Mar 31, 2009 by Bill from Columbus,OH
Overall Rating: 9

• Easy to access from state routes.

“Great hotel. The bed was very comfortable and the hotel was clean. The breakfast area was clean and service was courteous and prompt.”

Feb 17, 2009 by Billi from Clarksburg,PA
Overall Rating: 7

• Convenient to airport.
• Parking lot not well lit.

“Hotel was fine, however, we called a few hours before arriving at the airport to be sure the shuttle would run that late (we were delayed and now had a midnight arrival). We were assured they would. When we got to the airport and called for our shuttle, we were told due to inclement weather, the shuttle was not running and we would have to call our own cab. I was disappointed the hotel did not offer to make other arrangements for us or at least, provide us with a recommended taxi/limo service. Waiting outside with 50 other people for cabs was not what I had imagined.”

Jan 27, 2009 by Gary from Merchantville,NJ
Overall Rating: 5

• Pretty quiet.
• The restaurant was closed most of the day, no room service.

“Only good for a place to hand your hat and sleep. If you want to dine there, good luck as the restaurant is only open a few hours a day and briefly opens for breakfast, lunch and dinner, closed even between meals. It really made my stay poor as I have to drive to eat since I was working from the hotel much of the time.”

Jan 2, 2009 by Shell from Euclid,OH
Overall Rating: 7

• The location is close to shopping/airport/dining.
• Its an older hotel with only 1 elevator. It is a long walk OR you carry your baggage up the stairs.

“Overall, its a nice hotel. We stayed for five days, four nights. One of the days we came back to our room and there was no maid service. We called housekeeping, no answer. We called the front desk, they did not even apologize that we didn't have service. We were waiting 40 minutes for them to bring clean towels to us. Since they were slow that week, they did allow us to upgrade to a King room. We appreciated that.”

Jan 1, 2009 by Raymond from Easton,PA
Overall Rating: 9

• Great location and staff, quiet and extra clean.
• Nothing.

“Have stayed here on a number of occasions, always a nice stay. Clean, comfortable rooms, nice staff and everything you could possibly need close by. You'd never guess you are so close to the airport.”

Dec 29, 2008 by Regina from Pittsburgh,PA
Overall Rating: 0

• Cleanliness, helpful staff, large dining room with fireplace.

“Great hotel for short or long-term stays, located near the Pittsburgh International Airport.”

Dec 5, 2008 by Matthew Panas from San Francisco,CA
Overall Rating: 9

• Front desk staff was very helpful. I had lost my cell phone charger and they had one for me to use.
• The location is a little out of the way.

“Although located in a somewhat remote location, the value received and consistent experience that Courtyard Marriott delivers made this a hotel stay great. My room was clean and fresh, and the desk staff was very responsive.”

Dec 1, 2008 by Anne from St. Marys,PA
Overall Rating: 8

• The staff was very friendly and helpful. When there was a road shutdown, they helped me find an easy alternative route.
• It was hard to find the location.

“This was a very nice hotel. The only problem was finding the location. Once I found it the first time, there were no problems. The staff was extremely helpful. The major route to and from the hotel was shutdown unexpectedly from midnight to noon and I had to get to down town Pittsburgh. They worked for 1/2 hour to help me with this problem.”

Nov 26, 2008 by Pam from Pittsburgh,PA
Overall Rating: 5

• Hot tub and pool.
• N breakfast included. Food prices too expensive.

“Usually hotels offer some sort of breakfast with the stay. All this hotel offered was coffee. Also we probably won't stay again due to the fact it is a nonsmoking hotel.”

Nov 24, 2008 by Barry from Parkersburg,WV
Overall Rating: 10

• Location.
• Everything was just fine.

“Perfect spot with quick access to airport via shuttle.”

Nov 12, 2008 by Kathleen from Eugene,OR
Overall Rating: 7

• Shuttle to airport on time, close to airport.
• Complimentary cookies were not good.

“The beds and linens were very nice.”

Oct 31, 2008 by Dave
Overall Rating: 9

• Nice place.

“Good access to computer in lobby.”

Oct 23, 2008 by Cyndi
Overall Rating: 10

• Nice room and
  very clean.
• No refrigeration or microwave in room.

“Great hotel experience, room was clean and comfortable.”

Oct 13, 2008 by Jodi
Overall Rating: 5

• Staff was great and helpful very efficient.
• Cleanliness was not up to what I expected in common areas and with it being part of the Marriott family, was disappointed overall.

“The room was large and comfortable but the ants and the bug in the bed definitely were a draw back, the staff was very understanding and acted quickly to move us but no compensation was offered for the inconvenience which if I should have requested but believe it should have been the hotel’s responsibility, was also disappointed that the breakfast was not complimentary as all other Marriott's I have stayed in have had that, cost for it was expensive as far as I was concerned.”

Sep 12, 2008 by Robert from Currie, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Security was excellent. Clean, nice big room, beautiful hotel.
• Well I can not think of anything.

“I would highly recommend to anyone. Close to airport, shopping, dining and downtown Pittsburgh is 15-20 minutes away.”

Sep 12, 2008 by Sabrina from Niagara Falls, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean and staff was very friendly and helpful.
• Non-smoking.

“Good area, clean area and facility. Happy, helpful, friendly staff. Close, within reason, to many attractions.”

Sep 11, 2008 by Mike from Mechanicville, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[5]

• Cleanliness.
• Restaurant closed for dinner on weekends.

“NA.”

Sep 10, 2008 by Dan from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very clean, comfortable and free Internet.
• The beds are very hard I prefer soft.

“This is a very clean, comfortable, and friendly hotel! Everything is perfect. I personally prefer a softer bed, and this Marriott chain generally has hard beds. I think it is definitely a 3 star hotel though, but was quite happy.”

Sep 8, 2008 by Jeffrey from Hermitage, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, convenient to airport.
• Breakfast buffet was a bit pricey.

“A nice smell and crisp, clean sheets are first to welcome a weary traveler. Its convenient to the airport with a computer hook-up and adequate lavatory. Great for doing one's business.”

Sep 3, 2008 by AS
Overall Rating: 10

“Excellent hotel and very convenient to Downtown Pittsburgh and attractions.”

Sep 2, 2008 by Bernie from Peabody, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Good location. Shuttle to airport.
• The one computer in business center was being used for a long time by someone surfing the web. I couldn't print my boarding pass.

“Good location. Clean. Pleasant staff. I would stay here again.”

Aug 26, 2008 by Sarah from Marietta, OH
Overall Rating: 1
Cleanliness:[2] • Staff:[3] • Location:[5]

• Location and gave good directions to avoid construction.
• Noisy foreign people in room next to us.

“I was not pleased with this hotel at all. When we arrived I noticed how minimalist it was decorated in the room we had. I went to the bathroom and there were hairs from someone's head and private area on the commode seat, which lead me to think of how clean the rest of the room was. My son fell in the pool area because there was water all over the floor. He wasn't running or anything. The people in the room next to us were from a foreign country and apparently with the people in the room on the other side of them. At around 10 they turned the TV on really loud, and started screaming at each other. They put the locks of their doors out so their doors wouldn't shut all the way so they could travel between the rooms. I called the front desk at 10:41 PM and asked them to call the room and ask them to lower the volume. They did for about 30 seconds. Then sometime around 12 their phone rang twice. Around 5 AM the TV came back on and the yelling again started. The locks were still placed to keep the doors from opening, which meant any time anyone came in or out the door slammed. Breakfast was not as good as would have been expected. Food was Luke warm and didn't realize that they cooked eggs to order until we were done. No waitress or staff to ask questions to. Lady at front desk was nice both at check in and check out but that is about it. When I checked out the lady said that this type of thing happens quite frequently because the foreigners come there to stay and use the free internet to do web video calls to their families overseas.”

Aug 19, 2008 by Valli from Lexington, KY
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[4]

• Nothing.
• We couldn't get any sleep because of some alarm getting activated.

“We drove from Lexington, KY after work on Friday. What's usually a 6-hour drive took us around 7.5 hours because of a handful of road blocks en route to Pittsburg. We reached the hotel at around 2:30 AM. All we needed was just 7 hours of sleep, because we had to drive another 7 hours the next day too. The king bed was comfortable. At around 5:30 AM we woke to a loud annoying long beep sound. The first few beeps we ignored but since it continued, my husband called the front desk after half hour, she said there was some water leak or something & that the fire alarm went off. The alarm coupled with a few other amplified signals made it impossible to sleep for the next 4 hours. I guess it took them 4 hours to shut off a fire alarm. When we asked the hotel staff during check out, the next day, she just gave a cold answer saying that they couldn't do anything about it. To top it off, she said 'If you could hear the sound inside your room, imagine me. I was awake the whole night attending to this problem' - that's her job!”

Aug 19, 2008 by Marshall from Pasadena, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location to the PIT airport.
• The parking.

“I enjoyed my one night stay here before I flew out early on Sat morning and the shuttle ride only took 12 minutes.”

Aug 9, 2008 by Tom from Barberton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Classy place and the pool was very nice.
• Pool was open only from 4 to 10 PM and couldn't swim in morning.

“I thought it was a phenomenal place and one of the nicer places that I have stayed in.”

Aug 7, 2008 by Hagar from San Jose, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• I liked the decor.
• The cleaning staff was not efficient.

“Good, clean hotel and a bargain for the price.”

Aug 7, 2008 by Tamar from New York, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[8]

• The location was excellent.
• No free breakfast in am.

“This hotel lacks the structure, but not the details to make it an excellent hotel. The rooms are nice and well appointed, but the housekeeping did only a minimal clean-up job of the rooms between nights (the bed was made as if you left the house in a hurry), no replacement of items. The hotel also lacked the basic details to make it seem friendly. There was no cookie or piece of fruit to greet you on your arrival. The lobby offered cereal for breakfast (for sale) and an overpriced breakfast offering that was exactly the same as the free breakfasts offered at other hotels in the area.”

Jul 31, 2008 by Rich from South Charleston, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Nice pool, clean rooms, friendly staff, good internet.
• They might consider upgrading rooms to WiFi.

“In many stays here the hotel has always been consistently good. The rooms, poll and lobby area are always extremely clean and well maintained. The check in is convenient and the staff was always friendly and helpful. The courtyard is peaceful and attractive as well. Parking is ample and usually close to your room and the hotel is convenient to many restaurants, the Airport and the Robinson Town Center Mall.”

Jul 30, 2008 by Teresa from Clemmons, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Friendly staff, clean, comfortable bed, pool, weight room.
• No kitchenette, coffee pot in bathroom, hot tub not open.

“Nice place for overnight or extended stay. Clean non-smoking rooms, indoor pool and hot tub looked good (didn't get to use).”

Jul 26, 2008 by Mike from Steubenville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Family friendly.

“Extremely friendly, beautiful accommodations, great for family.”

Jul 25, 2008 by Bill from Minerva, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• How clean and fresh the room was, and the staff.
• Nothing.

“This is the 4th or 5th time we have stayed here. It is a very clean and well run hotel. Everything from check-in to check-out was excellent.”

Jul 24, 2008 by Steve from Morgantown, WV
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Cleanliness, location, pool.
• Hot tub was out of service.

“Very nice accommodations at a great price.”

Jul 23, 2008 by Justin from Livermore, ME
Overall Rating: 9
Cleanliness:[10] • Location:[10]

• I really liked the friendly people and especially liked the comfortable beds.
• I did not like that the pool does not open till 4 pm on weekdays.

“I would recommend this hotel to any family or business traveler passing through town. It's a really comfortable, clean and quiet hotel.”

Jul 23, 2008 by Ricky from Monahans, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• King beds too hard.
• Location. Clean, good food and desk workers.

“If going to baseball game ask front desk for best advice, they are so nice and helpful! Best location for shopping and going to Pittsburgh. Hotel is right off major road and is very nice!”

Jul 16, 2008 by Dave from Fairport, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, easy to find, quality Marriott property.
• Breakfast cost $8 extra, no pool towels.

“Courteous professional staff, clean hotel, nicely landscaped, typical Marriott courtyard inn. Pool, hot tub and workout room. As with most Marriot courtyards breakfast cost extra, at this property it was $8 extra. When we went to use the pool there were no pool towels, I asked and they said they would bring more but they apparently got busy or forgot. Overall very pleased with our stay and would return.”

Jul 9, 2008 by George from Massillon, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[7]

• The indoor pool and hot tub.
• Stairs on one side of the building makes it hard to carry items out.

“I love this hotel. This is the second time we've stayed here in two months.”

Jul 9, 2008 by Kathleen from Mcdonald, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Close to the airport.
• Breakfast wasn't served early enough.

“Very nice hotel, cheaper to stay at the hotel and have them take us to the airport then park the car for a week at a lot.”

Jul 8, 2008 by R from Perrysburg, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The property was well maintained.
• Check-in.

“Clean hotel, friendly staff, comfortable bedding.”