User Reviews for Hyatt Regency Coral Gables

Research User Reviews for Hyatt Regency Coral Gables (21-40 of 400)

• Add Your Own Review »

Aug 2, 2008 by Tom from Punta Gorda, FL
Overall Rating: 10
Cleanliness:[10] • Location:[9]

• High class for a price.
• The $20.00 parking fee.

“Excellent, modern hotel with old world charm and service.”

Aug 1, 2008 by Jim from Clearwater, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very comfortable room. Nice view.
• I can not understand why nicer hotels charge for internet when it is free at lesser ones.

“The internet thing really annoys me. Why is it free at LaQuinta, comfort inn, days inn, courtyard.”

Aug 1, 2008 by Gus from North Arlington, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Pool area.
• I liked everything about the hotel.

“Would recommend this hotel to anyone. Rooms are very clean and it is close to many shops and restaurants.”

Jul 31, 2008 by Thanks P. from Katy, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very friendly staff.
• Rooms look a little old. Smells like old or high moisture too.

“Good service, nice staff, nice location.”

Jul 28, 2008 by Norberto K. from Wilmette, IL
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[9]

• Pretty.
• Phone did not work, only one washcloth, half used jar of jelly served with breakfast.

“I had 3 issues with this hotel as noted above. Extremely frustrating for a Hyatt. Plus they don't even give comment cards anymore! Had to ask at desk.”

Jul 24, 2008 by Delinda from Snellville, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fast service and very clean loved it.
• Twenty dollars a day to park.

“I enjoyed my stay and will return. The downside is paying twenty dollars a day to park.”

Jul 24, 2008 by Andy from Yulee, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Perfect Location, very clean.
• One small noise complaint (not really hotels fault).

“Great place to stay, beautiful location. Hotel staff was very helpful and friendly. Room was pretty clean, very comfortable bed.”

Jul 23, 2008 by Rj from Capitol Heights, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Appealing decor, spacious room, lovely patios facing pool courtyard.
• No mirror in bedroom.

“We stayed here while in town for a friend's wedding. We had a relatively early flight and when we went to drop the bags we were informed that a room was already ready. Pleasantly surprised, we headed up to the 6th floor. The room was spacious and included a nice size patio, mini bar and king size bed, all with a wonderful view of the surroundings. Would definitely stay again!”

Jul 23, 2008 by Luz from Hilliard, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was beautiful. The pool was awesome.
• I wish I could stay longer.

“The hotel was great. The room was clean, huge and tastefully decorated. The building was beautiful and historic. It was short walking distance to the Miracle Mile - a great shopping area.”

Jul 19, 2008 by Joyce from Dayton, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great restaurants within walking distance.
• Rooms need updating.

“What can I say, excellent staff, great comfortable linens, good gym and pool area. great location in Coral Gables.”

Jul 16, 2008 by Osvaldo from Amarillo, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very elegant, nice pool area, convenient location.
• Parking fee of $16 a night, a little too much.

“In a very convenient location. Near both the little Havana area as well as Coral Gables. Easy access, safe.”

Jul 12, 2008 by Mark from Chalfont, PA
Overall Rating: 3
Cleanliness:[9] • Staff:[3] • Location:[8]

• The hotel appeared to provide substandard rooms to customers.
• The first room we checked was into smelled of mildew; the second had a broken air conditioner.

“While this is a beautiful hotel, the staff did not provide the level of service expected of a Hyatt. Our first room smelled strongly of mold or mildew. After switching to rooms, we discovered that the second room had an air conditioner that did not work properly (it would not shut off). The front desk offered to send an engineer up to the room (at 11:00 pm). The engineer's solution to the problem was apparently to shut off the compressor. The room became oppressively hot by 3:00 am. After spending 20 minutes in the room, the engineer offered to switch us to another room. However, at this point, it was nearly 11:30 pm and we did not want to switch again.”

Jul 10, 2008 by Lilly from Germantown, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful pool area, great location.
• No store.

“Beautiful hotel, friendly staff, comfortable and good, safe location. I loved the pool area and the two large lobby sitting areas, perfect for visiting with friends and family that stopped by to see us.”

Jul 10, 2008 by Maria from Miami, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location, comfortable beds, clean bathrooms and they have "Cafe con Leche"!
• The plumbing in the bathroom was not working very well.

“It's a nice hotel, in an excellent location; you can walk to Miracle Mile and the many restaurants in Geraldo Avenue in Coral Gables. Very friendly staff.”

Jul 10, 2008 by Mimi from Naples, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Friendly staff, great location, close to University of Miami.
• The grout around shower had some mold. Valet was $19 per day.

“Nice hotel in a central location in Miami. Short distance from all tourist attractions. Great hotel to stay with family. Very friendly staff.”

Jul 10, 2008 by Sonia from Chatsworth, GA
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[5]

• The hotel was in a good location, private and big hotel some how comfortable.
• It had a strong smell like it wasn't clean in the hallways.

“When I got that hotel for my request I was pleased it looked good, but when we went to our room it had a strong smell in the hallways. I didn't notice the smell anywhere else but it was permanent in that area. The carpet in the hallways looked very dirty that was probably the smell.”

Jul 10, 2008 by Rajana from Jacksonville, FL
Overall Rating: 1
Cleanliness:[5] • Staff:[2] • Location:[5]

• None.
• Bad room service, delay check in, no basic amenities in room.

“Hotel does not look and feel a 4 star. Water pressure in bathroom is weak. Told management, did not get anything besides a simple sorry and walked away. Pool was closed for a private function. As a guest, I did not have access to the pool that evening. - simply was not worth the money.”

Jul 2, 2008 by Richard from Tequesta, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good Location, Good Bed, Nice room.
• Bed linen rough. Bottom sheet not fitted, bunched up.

“Nice hotel in a great area. Walk to everything.”

Jun 9, 2008 by Keith from Alpharetta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Cleanliness, service.
• Cost of internet services.

“A little difficult to get to, but once there, great.”

Jun 9, 2008 by Jorge from Glenville, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• Good ratio price-benefits, well located.
• Poor breakfast buffet, expensive for what they feature.

“Overall a good hotel, I will recommend it to family and friends but will advise them to eat somewhere else, at least breakfast for we did not have lunch or dinner there.”

Jun 5, 2008 by David from Guyton, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was so attentive and the hotel was beautiful.
• Looked like their wasn't enough staff by the pool.

“Overall we loved the hotel. The only thing that we found was the pool did not have any help so the employee was running around, he did met all demands of him but we felt it was unfair.”

Jun 5, 2008 by Shanna from Sarasota, FL
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[9]

• Location.
• Hotel was not up to star level, room was falling apart.

“This hotel is not a 4 star! The rooms and bathrooms are in need of updating. My bathroom shower had mold in it and the shower head was coming out of the wall. Although the hotel has some nice points I have stayed at much nicer 2 and 3 star hotels.”

Jun 4, 2008 by Alex from Gainesville, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff was very attentive.
• $19/day parking; too much natural light in the room.

“The hotel is two blocks of Coral Gables, Miracle Mile. Rooms are in average condition but the 14th floor rooms do not have a curtain that shuts out the light to a small window very high up in the ceilings. This allows a tremendous amount of light into the room in the AM. Beds were very comfortable and the room was very spacious for a non-suite room type. $19/day parking adds significantly to the stay cost.”

Jun 1, 2008 by Robert from Springfield, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Wonderful view from our balcony. Our room was roomy and very comfortable. The beds were superb, good nights sleep.
• Nothing.

“This is a wonderful hotel inside and out. The staff is very friendly and helpful. I would stay here again.”

May 30, 2008 by Chelsea from Palm Coast, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• The public areas were very nice.
• The cleanliness of the room, there was an odor and I had to ask them to clean my room on Sunday.

“I really did not like this hotel at all. I will be visiting the area soon but I do not want to stay here.”

May 22, 2008 by Cj from North York, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Close to the airport.
• No leisure entertainment closes by.

“The hotel is suitable for business travelers who are conducting business in the area. There are a number of small restaurants within walking distance but no leisure entertainment other than Barns and Nobles.”

May 14, 2008 by Mike from Dallas, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Beautiful property.
• Nothing.

“A great hotel l for a great price. Many amenities if you have the time to use them. Great bar and munchies.”

May 13, 2008 by Esther from Odessa, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful lobby, close to shops and restaurants, bed was comfortable.
• Bathroom was outdated, toilet was dirty, and shower had mildew, charged $16 for overnight self parking.

“The hotel has a beautiful exterior and lobby and is within walking distance of many stores and restaurants. The front desk staff was very friendly and helpful. However, we were charged $16 for overnight self parking in the garage and the bathroom was really outdated. The toilet was dirty and kept running, the sink was cracked and the tub had mildew. The bed sheets seemed really clean and all the linens were white which was really nice. The bed was comfortable. It was a nice hotel but definitely not a 4 star hotel. I would classify it as an upper 2.5 star hotel or a 3 star at most.”

May 10, 2008 by Molly from Chantilly, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was so friendly and asked how they could help every time I passed them.
• Parking was $16 a day.

“I took a mini-vacation alone and stayed in this hotel for one night. The bedding was very comfortable, the room service was prompt and delicious, and the staff is very helpful. The pool and pool house were well maintained and the property and views were beautiful. It is within walking distance to lots of shopping and restaurants. I would definitely stay here again!”

May 8, 2008 by R from Gainesville, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very helpful and friendly staff. They take good care of you.
• It's just old and worn out, rooms need updating and renovations.

“Good location, great staff - very courteous, friendly and helpful. The rooms are badly in need of renovation and repair, wallpaper is peeling off, windows were dirty, bath room fittings and decor are probably from the 70s/80s, etc. The lobby has clearly been redone more recently but it is not a good reflection of the rooms. Overall, a good hotel (3-Star in my opinion), good location, wonderful service. But find yourself another hotel if you prefer to stay in nicer and more contemporary rooms decor or even if you plan to spend considerable time in your room.”

May 7, 2008 by Steve from Melbourne, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent value, gorgeous hotel.
• The printed directions they gave us to Coconut Grove were awful.

“Would stay there again in an instant but would bring a map.”

May 7, 2008 by A from Palm Harbor, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• The hotel embodied Coral Gables elegance. The common areas were beautiful and helped me fully enjoy my Miami experience.
• The charge for valet parking was a bit steep. I do understand the need for a parking charge, but 19-dollars in Miami is steep.

“The hotel was exactly what I needed for this trip, elegant, restful, good service, in a great location. I would definitely stay here again on a return trip to Miami. The pool area was relaxing, and it even had spots to get some shade.”

May 7, 2008 by Marta from Coral Gables, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Ambiance, decoration, location.
• Problems at check-in.

“Very nice decoration, and location.”

May 6, 2008 by Mario from Carson, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Was fantastic.

“At this recent stay in a hotel my feedback give the total satisfaction. I'd like to recommend and agree the great quality of that place. Thank you so much.”

Apr 30, 2008 by Laura from Burr Ridge, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It had a comfortable bed and pillows.
• The bathrooms seemed outdated and it was $16 a day for self parking.

“The hotel was nice and in walking distance of the miracle mile. Hotel staff were nice and the beds were comfortable. Coffee shop in lobby was convenient. The parking was expensive.”

Apr 23, 2008 by Mimi from Miami, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and generous.
• The rooms furniture needs to be renovated.

“The hotel is beautiful, the staff sent champagne to our room complementary, as it was our anniversary. The rooms were very clean yet the furniture in the room is out dated and needs remodeling.”

Apr 23, 2008 by Heather from Fort Myers, DE
Overall Rating: 8
Cleanliness:[5] • Staff:[10] • Location:[10]

• The attitude of the staff was great.
• There was no coffee pots in the rooms. No complimentary breakfast. The room was not very clean.

“Overall this hotel is attractive. The staff was courteous and prompt. However, other than the experience of seeing some flaws in the room, it was ok. I would probably go back.”

Apr 23, 2008 by Brian from Palmetto, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Decor, staff, service, etc.
• Pay for parking.

“Beautiful, outstanding hotel. I highly recommend it, and can't wait to stay there again. Great service, wonderful beds, and very clean. Two thumbs up! A winner!”

Apr 23, 2008 by Lori from Tarpon Springs, FL
Overall Rating: 3
Cleanliness:[1] • Staff:[10] • Location:[10]

• Great location.
• Our bathroom was dirty and bed lumpy and uncomfortable.

“We were extremely disappointed to see how it has gone downhill. Our bathroom sink had hair and whiskers everywhere and both the sink and shower were equipped with very low-flow fixtures. The beds were very uncomfortable and the air conditioning did not cool the room sufficiently.”

Apr 19, 2008 by Yasser from Memphis, TN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• View from my room was great.
• Hotel doesnt provide free parking.

“It is a nice hotel with great views from the rooms. The only drawback is that it doesnt provide free parking.”

Apr 17, 2008 by Hans from Longwood, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location of property and room location within the hotel property.
• The air quality in the hotel room (mold)!

“Hotel bar was not open on a Sunday late afternoon this is not acceptable for a 4star hotel.”

Apr 17, 2008 by Rainer from Bradenton, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[8]

• Efficient staff.
• Room layout, size.

“Good hotel. All hotels have great rooms and not so great rooms.”

Apr 10, 2008 by Art from Milford, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Front desk exceptional.
• Pay for parking.

“The parking should be included I did not know that there was a $16 per day charge.”

Apr 10, 2008 by Chi from Miami, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Easy check-in, convenient parking in garage under hotel, clean rooms and facilities, and late check-out.
• Price of parking.

“Spacious, comfortable, and clean rooms. Asked for a high floor, and they gave us the 12th (out of 14) floor, incredible view. Room service food was delicious and on time. Pool on 5th floor was very nice with great view of the sky at night and heated.”

Apr 6, 2008 by Ed from Chandler, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Friendly, helpful staff.
• Water saving device on sink was annoying.

“Great hotel in nice area of Coral Gables. Quick access to the Miami Airport.”

Apr 1, 2008 by Sherilyn from Bothell, WA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Beautiful, clean, friendly.
• Paying for parking. $19.

“The hotel was clean and nice, very comfortable and felt 'plush'. we enjoyed our stay and wished it was not pouring rain so we could have enjoyed the beautiful pool.”

Mar 28, 2008 by John from Penscaola, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[6]

• Very attractive styling and construction clean.
• Bed very uncomfortable.

“An uncomfortable bed without fitted sheets mars an otherwise excellent experience. I'm afraid the bed was too bad to be overlooked.”

Mar 26, 2008 by Kathy from Plantation, FL
Overall Rating: 6
Cleanliness:[9] • Staff:[2] • Location:[9]

• Very attractive hotel.
• Very poor service must be understaffed.

“The hotel and pool are very attractive. However, the staff was horrible. We called down for extra towels and it took over an hour to get them, not to mention a second call down. I was having a conversation with a fellow guest and she said the same thing. She called down for a glass to take her medication and it took them almost two hours. Unacceptable! Also, on their website they advertise a shuttle to pick you up from Miami airport and my girlfriend, who was traveling by herself, waited for over 30 minutes for the shuttle and it never showed. Come to find out that there is no shuttle. I mean come on---Days Inn and even Comfort Inn had shuttles running. Unacceptable! Also, the band Images was supposed to playing at the hotel-again false advertisement on the website. Oh well. I'm very disappointed with Hyatt.”

Mar 20, 2008 by Bob from Incline Village, NV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location, amenities & very helpful staff.

“Hotel is located in "downtown" Coral Gables, close to everything. The room was above average. The staff was incredibly courteous a helpful in all aspects.”

Mar 19, 2008 by Jeanette from Mays Landing, NJ
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Lovely lobby and attentive staff.
• Air conditioning did not work right and bathroom needs updating.

“Hotel was fine, and that was it. A lot of things inadequate. Air conditioning in room not working properly, toilet ran, shower fixtures outdated, ice machine in hall not working, no coffee maker in room. The personal comfort items of a four star hotel missing, except for a very attentive staff and a nice lobby.”