User Reviews for Embassy Suites Hotel Miami-International Airport

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Aug 30, 2007 by Franklin from Columbia, SC
Overall Rating: 3
Cleanliness:[2] • Staff:[9] • Location:[2]

• Breakfast was good.
• Bath dirty, toilet shaky, half of elevators not working.

“Over the years I have used Embassy Suites hotels, this one was without a doubt the worst. How can one rest when the fire alarm (false) keeps going off. When the toilet in the room above us was flushed it sounded as if it was in our room. I hope this facility is an exception to Embassy Suites properties.”

Aug 2, 2007 by Liz from Albany, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location- fun and different atmosphere.
• Smell in room - but got fixed so everything was okay.

“I enjoyed the restaurant a lot- try the chocolate volcano dessert! Everyone was friendly and it was close to airport. Nice pool also.”

Jul 29, 2007 by Veronika from Wichita, KS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location.
• Long wait for shuttle.

“Great price and location.”

Jul 18, 2007 by Galen from Grand Junction, CO
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[10]

• Nearness to airport and suite facility (i.e. separate room with TV).
• A little run down.

“Perfectly fine hotel for an overnight stay in Miami. Near hotel but far from everything else. Neighborhood slightly seedy but nothing to worry about. Breakfast was great.”

Apr 9, 2007 by Jose from Fl, FL
Overall Rating: 1
Cleanliness:[1] • Staff:[3] • Location:[3]

• Nothing.
• Tear the hotel down & build a new one!

“Not a 3 star hotel.”

Apr 3, 2007 by Carol from Gurnee, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[3]

• Complimentary breakfast buffet.
• Nothing within walking distance; i.e., stores.

“We had a very nice time at this hotel - the pool was nice (I don't understand why it was saltwater though), the room was nice and the staff was very friendly.”

Feb 10, 2007 by Jeff from Atlanta, GA
Overall Rating: 3
Staff:[6] • Location:[7]

• Location is okay, by the airport.
• Dirty, the hotel is in bad need of a renovation.

“This hotel at the bottom of the scale with the embassy suites chain. It is dirty and needs a renovation / major overhaul.”

Feb 8, 2007 by Jim from Tatamagouche, CA
Overall Rating: 1
Cleanliness:[3] • Staff:[1] • Location:[1]

• Nice Christmas tree.
• Very, very noisy.

“Hotel has a happy hour at which a large group got very drunk and stayed in the atrium area until about 2am making a lot of noise.”

Feb 5, 2007 by Kevin from Brooklyn, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Just about everything from the lobby to the room.
• No TV remotes.

“This place is of the world; I would come back and would even tell my family and friends.”

Jan 30, 2007 by Miker from Valley Center, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean.
• Nothing.

“Greet location, very good breakfast, clean rooms, and friendly staff.”

Jan 24, 2007 by Andrew from Webster Groves, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Little extra touches. Free happy hour, Neutrogena soap.
• No free wifi.

“A haiku: oh embassy suites classy and so attractive but no free wifi.”

Jan 19, 2007 by Troy from Rockledge, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Free big breakfast, good location, big rooms.

“They will give you a room they can not sell a regular price or give you a smoking room, and have no qualms about doing so. Ensure when checking in you ask what kind of room you are getting. The hotel is good, nice location, they charge for internet access and parking, a free large selection breakfast bar with made to order omelets (nice), and the atrium is very cool.”

Jan 10, 2007 by Claudia from Canton, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• It's close to the airport.
• The rooms need updating badly!

“This hotel is just ok. The rooms smell and they need updating. The bathrooms have rust stains and mildew. Just old and ugly. It is beautiful on the outside, but once you walk in it's like your back in the 70's.”

Jan 8, 2007 by Al from Key West, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was fabulous for the rate.
• Charges for parking and wireless internet should be disclosed.

“The room was fabulous for the rate. Charges for parking and wireless internet should be disclosed.”

Jan 8, 2007 by Frank from Auburn Hills, MI
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Room size.
• Added per day for parking not disclosed when booked.

“Great except for the hidden charge to park my rental car that other hotels do not charge.”

Jan 3, 2007 by Joan from Alpharetta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Excellent free breakfast, very nice pool & exercise facility.
• Extra charge for parking, double beds are full instead of queen.

“Great for family travel, excellent hotel for the rating.”

Jan 2, 2007 by Scott from West Palm Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[4]

• The bed was so comfortable and the staff was so friendly.
• We had to take a smoking room and I have asthma.

“The hotel was very nice. I had a very romantic weekend with my wife and the hotel was perfect with the fountains and beautiful rooms. The location is a little difficult to find because you have to take side roads there. We drove around for twenty minutes trying to find a way there seeing the hotel the whole way just not able to get there.”

Dec 31, 2006 by Andrea from Plymouth, MN
Overall Rating: 6
Cleanliness:[5] • Staff:[2] • Location:[10]

• Very easy access to and from airport.
• Hotel room itself was very dirty and rundown.

“Hotel is excellent access to airport with a free shuttle running about every 30 minutes. The hotel common areas are very nice and a full breakfast buffet was included in the price. We would recommend this hotel, for the price. The only downside to this hotel is that the rooms are rundown and the hotel staff is quite unfriendly.”

Dec 25, 2006 by Steve from Georgetown, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Very clean. Large rooms, nice pool area.
• Noise from planes.

“This hotel exceeded my expectations on every level.”

Dec 24, 2006 by Steve from Versailles, KY
Overall Rating: 4
Cleanliness:[6] • Staff:[10] • Location:[10]

• Service was very good and the staff were excellent.
• Rooms were wet, damp and moldy.

“I would not stay at this location again because of the condition of the rooms. I had to change out of the first room because of mildew. The one they moved me to had mold on the shower ceiling, the shower/tube selector was broken and stuck on shower and a piece of the vanity mirror over the bath sink was missing part. If you have allergies this is not the place to stay.”

Dec 20, 2006 by Lisa from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was beautiful, great atmosphere with atriums and birds and fish, loved the breakfast and bar perks.
• Food was left in the hallway for too long.

“We really enjoyed our stay. It had a nice atmosphere, with birds and fish in the atrium area of the lobby. Great breakfast buffet and cocktails between 5 and 7 pm with plenty of room for people to sit and enjoy the atrium and their food. The room was spectacular with the pillows lined up in a pretty nifty way along with a living room area and a pull out bed couch. There was also a refrigerator, sink, coffee maker, a little side closet with iron and board as well as a hair dryer in the bathroom for convenience. They also line the bathroom with towels and soaps as well as provide shampoo and conditioner and offer razor, toothbrush or shower cap downstairs if you forgot anything at home. They had a gift shop in the lobby and everything at your fingertips in a book in the room as well as a great cafe you can order to your room. As I said before and I will say again. We really enjoyed our stay, the place was beautiful inside and out.”

Dec 20, 2006 by David from La Grande, OR
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[2]

• Clean room.
• Lower class cliental, crowded public spaces.

“We would not stay there again. Very noisy public areas. Poor location to walk about.”

Dec 8, 2006 by Dissatisfied from Elgin, IL
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[3]

• Complimentary breakfast.
• This is not a 3 *. The bathroom had mildew. Paint chips and water leak stain. The TV was a very old model.

“This is not a 3 *. This is a 2* maybe. The bathroom had mildew, paint chips and water leak stain. The TV was a very old model.”

Dec 7, 2006 by Joaquin from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I loved the rooms super big w/kitchen and 2 TVs!
• I had to pay $9.00 for parking.

“I was really impressed I got this hotel at the price I did. Surprised to say the least! ”

Nov 6, 2006 by George from Punta Gorda, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• The hotel met my budget and location requirements.
• The parking fee.

“The hotel is pleasant and if price remained the same.”

Nov 5, 2006 by Sandra from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• The hotel was awesome.
• Just need to redo some of the bathrooms tub.

“A short review first the stay was excellent the breakfast awesome the help is awesome and they also trust me as a guest. Overall the review is that this hotel is top-rated in my book.”

Nov 2, 2006 by Patti from Vero Beach, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[7]

• That it was a suite property so the rooms are bigger.
• My actual room was terrible.

“The hotel is nice overall except for the room we got. The beds and linens were very nice but the rest of the room was gross. The carpeting was completely buckled up and torn, big dark stains on the floor, all of the wall paper in the bathroom was peeled with mold on the walls, and the room had a terrible moldy musty smell. The room size was nice and the beds and linens nice but the rest of the room and smell was about a 1 star hotel. I know all of the rooms could never be as bad as that one because Embassy Suites would pull their flag from that hotel. The rest of the common areas were great. We got in late and were just there for a quick overnight, if we were staying any length of time we would have asked for a new room. I wouldn't walk on the carpets without my shoes on. The AC didn't work correct. Definitely not what you would expect from an Embassy. Breakfast buffet was great and they moved people. Well for breakfast”

Nov 1, 2006 by Mohammed from Wilmington, DE
Overall Rating: 2
Cleanliness:[8] • Staff:[7] • Location:[7]

• I had bad experiences at this hotel due to construction noise.
• Noisy.

“This hotel was excellent till the construction noise woke me up early in the morning. I asked the staff to change my room they said they will not be doing construction next day (Sunday) I extended my stay. But same thing happened next day I went to the front desk where the person they attitude and definitely didn¿t know "hot to act with customer/guests". Will definitely not go back to that hotel and will tell the company not to make reservations there any longer. On the other hand the two front desk personnel that checked me in were very nice and friendly people.”

Nov 1, 2006 by Melissa S. from Spotswoods, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I like the good service and the nice rooms.
• I didn¿t not like anything.

“This hotel was so nice. It had good service, nice rooms and it was overall a good stay. I had a good time at this hotel and I will definitely recommend it to friends and family of mine.”

Oct 29, 2006 by Sandra from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[9]

• The breakfast was excellent and service as well.
• Bath tub need to be redone or get new one instead of repainting.

“The view and quality of this hotel is excellent. The atmosphere is awesome and very comfortable. The scenic view is awesome. The gardening and the flowers and as well as the total atmosphere is awesome.”

Oct 26, 2006 by Limei from Forest City, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Beautiful and good service.
• Different to connect internet in the room.

“Hope can use the internet in the room easily.”

Oct 18, 2006 by Susan from St Petersburg, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Full complimentary breakfast and transportation to MIA.
• Nothing

“The room was a 2 room suite with two televisions, a king sized bed, table and chairs and a sofa. I was by myself and wished the rest of my family had been with me to enjoy the many extras that this hotel offered.”

Oct 17, 2006 by Stan from Ormond Beach, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Atrium, Amenities, Location, Staff.
• Some of the elevators were inoperable at times.

“Excellent Central location in Miami to the airport. We went to a football game at the Orange Bowl and the drive to the hotel less than 30 minutes.”

Oct 17, 2006 by Karen W. from Albion, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The happy hour and breakfast/plus the roomy room.
• It was to cold.

“A very nice motel and atmosphere. ”

Oct 3, 2006 by Derreck from Fort Myers, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[8]

• Great courtyard.
• $9.00 for parking was a surprise and excessive.

“Could use some new carpeting, and a few remodeling touches, but was a honest 3star hotel. The breakfast buffet was great.”

Sep 13, 2006 by Fabrizio from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The best "free" happy hour ever.............!!!!!!!!
• I liked everything........!!!!!!!

“Great decor in the court yard and lobby areas. Very comfortable and clean room. Conveniently located just minutes from Miami airport.”

Sep 7, 2006 by Kev from Riviera Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Free full breakfast and free happy hour.
• Paying $9 per day for parking.

“I really enjoyed my stay at this hotel. The rooms were very spacious. Guests receive a full complimentary breakfast every morning. Every evening there is a free happy hour with drinks of your choice. The hotel is well decorated. The only down side is you have to pay $9 per day for parking. And there is no free internet access.”

2 of 2 people found this review helpful.

Sep 6, 2006 by Dorene from Jonesboro, GA
Overall Rating: 5
Cleanliness:[10] • Staff:[5] • Location:[5]

• I enjoyed the two hour afternoon reception and cook to order breakfast.
• The hotel was difficult to locate with all the road construction around the airport area.

“The hotel stay would have been more enjoyable if there weren't so many family reunions staying at the hotel. Very long lines for breakfast and reception hour.”

Aug 31, 2006 by Diane from Amherst, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Absolutely fabulous at a great price. Wonderful breakfast.
• Not a thing.

“Our experience at the Miami Embassy Suites far exceeded our expectations.”

1 of 1 people found this review helpful.

Aug 31, 2006 by William from Tampa, FL
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[10]

• Comfortable, friendly and near the airport.
• Not knowing in advance that I would have to pay hotel parking.

“My stay was all that was expected of an hotel of this rating.”

1 of 1 people found this review helpful.

Aug 30, 2006 by Ruben from San Diego, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very nice hotel.
• They charge you for everything, internet, parking etc.

“Its a good hotel, but I think the services like internet or parking should not be charge so high if charge at all, If I would of known they would charge extra for this services, I would not stayed there.”

Aug 23, 2006 by Rick from Suitland, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• I liked the quality, location, the complimentary cocktails and free breakfast were great!
• No complaints.

“The Embassy Suites is a great place to stay. The hotel is convenient, beautiful and very accommodating. This was an excellent deal!”

Aug 22, 2006 by Penny from Tavernier, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cooked to order free breakfast and free evening cocktails.
• $9.00 parking fee.

“Free complimentary cocktail 6-7:30 each evening. Free cooked to order breakfast. Very nice. Not thrilled with $9.00 parking fee. All rooms are two rooms. Bedroom separated from the rest of room. ”

1 of 1 people found this review helpful.

Aug 12, 2006 by Devon from Monroe, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The inside lobby.
• Nothing I liked everything.

“Comfortable kid friendly clean I can go on and on to sum it up it was everything I needed thanks.”

Aug 7, 2006 by Mike from Naples, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Breakfast in Morning and Cocktail Party in Eve.
• Tried to charge me extra for a non smoking room.

“Bathrooms are a little run down, the hotel is in the renovation process.”

Aug 6, 2006 by Dell from Mansfield, TX
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[10]

• good location, great breakfast, nice ambiance.
• Not as nice as other Embassy Suites, broken elevator and pool was out of service.

“This hotel was not as nice as other Embassy Hotels. Although they claim a shuttle comes every 10 or 20 minutes, we waited 1 hour. The furniture in the room looked cheap. This hotel is in need of renovation - just not what we expected out or an Embassy.”

Aug 5, 2006 by Tom from Palm City, FL
Overall Rating: 5
Cleanliness:[8] • Staff:[5] • Location:[9]

• The complimentary breakfast was excellent.
• The check-in clerk was not helpful. She would not change to a no-smoking room. The room smelled badly.

“I would not use this hotel again. It does not measure up to the usual Embassy standards. Elevators were broken. Housekeeping didn't clean room until after 3pm. Furnishings were worn and the room smelled badly. Additionally, the front desk staff leaves a lot to be desired. I stay in Miami 3 nights per week and will stay elsewhere.”

Aug 2, 2006 by Samuel from Deltona, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• The decor.
• Paying $9.00 for parking.

“Better than you would expect for the money.”

Aug 1, 2006 by Mark from Panama City Beach, FL
Overall Rating: 4
Cleanliness:[10] • Staff:[8] • Location:[7]

• Nice room, clean.
• Pool closed, Jacuzzi closed, Restaurant offered limited menu, had to leave to eat

“Overall a nice hotel but I was disappointed that the renovations of the pool, Jacuzzi, restaurant were not published prior to my booking the reservation. Had I know this I would have booked somewhere else. We had to leave the hotel to eat after my wife and kids had just gotten off a 5 hour flight. Not a good thing. It would have been nice for my kids to be able to enjoy the swimming pool and for us to be able to eat at the hotel restaurant. The restaurant only offered a limited menu of all Italian food. That was not what we wanted to eat.”

Aug 1, 2006 by Gary from Asheboro, NC
Overall Rating: 5
Cleanliness:[7] • Staff:[6] • Location:[10]

• Location.
• Design, fixtures interior design were very dated.

“OK at best.”