User Reviews for Holiday Inn Miami International Airport

Research User Reviews for Holiday Inn Miami International Airport (41-60 of 376)

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Mar 30, 2008 by Jan from Flkagstaff, AZ
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[2]

• Quiet, even though close to airport.
• Could not really walk to anything bad location.

“Although it was close to the airport, there was really no where in close proximity to eat or visit, and the highways made it difficult to even walk about. The room was clean, but a bit run down for the rating it got.”

Mar 29, 2008 by Jeff from Windsor, CO
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[3]

• Close to airport.
• Smelly, noisy, not at all at star level.

“I absolutely would not recommend this hotel to anyone else. It was smelly, it was outdated, it was noisy (especially the air-conditioning vent), it was moldy, it was cramped and it was generally the most uncomfortable hotel I've stayed at in some time.”

Mar 29, 2008 by Robert from Tiverton, RI
Overall Rating: 3
Cleanliness:[5] • Staff:[9] • Location:[4]

• Nice beds and pillows.
• Bathroom walls, rugs, paint-lobbies too old, paint!

“Close to airport, rooms lobby and halls are nasty, old bathrooms w/ no vents, nice bedding, nice front entry area, and nice people.”

Mar 28, 2008 by Indy B. from Vancouver, BC CA
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[7]

• Friendly staff; accommodated my request for room change.
• Room did not meet my expectations: dirty bathtub, felt unsafe (ground floor, back of hotel, near alley/garbage).

“Due to flight delays, I arrived at hotel later than expected (10 pm); dining room closed & room service longer available. I was disappointed by my room: dirty bathtub, likely the worst room in the hotel (1st floor, back of hotel, off of alley/garbage area, dark, creepy). I was however, pleased with staff response to my request for another room. I was moved to the 8th floor - room was clean and pleasant.”

Mar 28, 2008 by Ernestine K. from West Palm Beach, FL
Overall Rating: 5
Cleanliness:[6] • Location:[8]

• The free internet.
• Well, first to last night in this hotel, I had to sleep at parties going on.

“well two bad experience, 3 nights of party, all calling and complaining, no help, second, my mother in-law fell in the front of hotel on there step broke her hip, the manager say" well I cannot do nothing about that thats the law which says that all the steps should be the same dark color, while picking my mother in-law up, there were 3 other people that slipped on the same step, no sorry or nothing. We had to borrow from a guest who helped us a wheelchair. I am here in this hell hole for 3 more nights, having not heard from no one. I would never like to stay here again. Thank you.”

Mar 26, 2008 by Jean from Lewiston, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Music in restaurant was much too loud.

“I'd recommend this hotel. It's very near the Miami Airport, their shuttle is convenient.”

Mar 26, 2008 by Sean from Stoneham, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[10]

• The staff at front desk was very helpful, bed was great.
• Hotel very outdated rooms, lobby, restaurant, snacks and fruits in lobby had flies on them.

“This hotel is good if you want a clean bed to stay in. If I were staying for more than 3 nights I would spend more money for something on a higher grade. Don't expect much. Also if you rent a car from there, the guy is only there on limited time so if you miss him youre stuck.”

Mar 25, 2008 by Lea from Stillwater, OK
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[7]

• Close proximity to the airport and reasonable rate.
• The driver of the shuttle bus seemed more helpful to people who spoke Spanish and those who had tips on hand.

“A comfortable hotel close to the airport.”

Mar 24, 2008 by Brenda from Winnipeg, MB CA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Close to the airport.
• At train during the night kept me up.

“Friendly staff. A bad smell in the hallway.”

Mar 24, 2008 by Lisa from Phoenix, AZ
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[4]

• The staff and free transportation. Handicap accessible.
• Our beds were hard.

“The beds were hard and there were hardly any places around to eat. We had to walk across a busy freeway to get to any restaurants. The hotel restaurant was overpriced and that is why we chose not to eat there.”

Mar 23, 2008 by Linda from Lancaster, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• The staff was very helpful and the bed extremely comfortable.
• Did not have a continental breakfast included in price.

“Close to hotel, very comfortable bed, and a morning newspaper!”

Mar 22, 2008 by Jeff from Jacksonville, FL
Overall Rating: 4
Cleanliness:[3] • Staff:[2] • Location:[8]

• Can't think of anything.

“The worst Holiday Inn I have ever stayed in. Can't believe it's still a Holiday Inn as poor as the overall hotel quality is and the "don't give a crap" employees.”

Mar 21, 2008 by Francisc from Houten, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Very clean and comfortable room, free shuttle from airport, free shuttle to cruise, friendly staff.
• Some traffic noise because the hotel is wedged between busy roads but rooms are well insulated against noise.

“Very clean and spacious rooms (our part of the hotel had been recently renovated), friendly staff. Nice lobby with comfortable chairs. Free shuttle from the airport and free shuttle to our cruise ship. Some traffic noise because the hotel is wedged between busy roads but rooms are well insulated against noise. I would definitely return to this hotel.”

Mar 21, 2008 by Joe from Rockford, MI
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[3]

• The front desk staff is helpful.
• Seemed Dirty and outdated. Needs to be renovated and cleaned.

“This hotel is close to Miami Airport. Access to the hotel is difficult from the main road. The hotel is dirty and furnishings are outdated. You can tolerate it for a night, but stay somewhere else if you can find a similar deal.”

Mar 18, 2008 by Jd from Bend, OR
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Restaurant and staff were wonderful.
• Our room was next to a door than opened and slammed shut all hours of the day and night.

“That room was so noisy, but we were so tired from our trip I didn't have the energy to complain...but, I was awakened several times by the slamming of a door in close proximity to the room. The room decor was dated. The room was dark and the window opened into a wall with another window that looked into our room so we kept the shades closed.”

Mar 17, 2008 by Sara from Gloucester, MA
Overall Rating: 4
Cleanliness:[3] • Staff:[5] • Location:[1]

• It is old. The location.

“It's old. Not a 3 star, more like 1.5 star.”

Mar 16, 2008 by Ina from Jamaica, NY
Overall Rating: 5
Cleanliness:[3] • Staff:[7] • Location:[7]

• Not much.
• It was run down.

“The problem with this hotel was that it was run-down. For the same price, we've gotten far better in the same Miami location twice before within the past year.”

Mar 15, 2008 by Melody from Dacula, GA
Overall Rating: 4
Cleanliness:[4] • Staff:[6] • Location:[6]

• Transfer to places, off course expects to tip each and every time.
• Cab service cost me $20 to go 1-1/2 miles to bank.

“I would not recommend this hotel to friends that are traveling. I was very disappointed in the room quality.”

Mar 15, 2008 by Steve from Shakopee, MN
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Close to airport.
• Needs some updating.

“Great value if you're looking for a cheaper place to stay.”

Mar 13, 2008 by George from Atlanta, GA
Overall Rating: 5
Cleanliness:[3] • Staff:[4] • Location:[6]

• Good location.
• Room back of hotel with view of construction supplies. Hallways dirty walls. Staff unfriendly.

“Desk staff unfriendly. Room located in back of building view of construction supplies. Hallways dirty walls. King bed made with two twin sheets. Good location for major streets and airport access. Cost excessive to value of hotel appearance, room details, and staff attitude.”

Mar 13, 2008 by Kevin from North York, ON CA
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[3]

• Nothing at all.
• Bad service, bad rooms, poor check in.

“They check in took forever, no smile. We left without checking in and came back at around 11 pm to check in, I got into my room with my wife and 5 year old sun, the hallways were dirty so was the room. Anyways I didn't care that much, but when I entered into my room the room smelled like 20 day old ashtray. Disgustingly strong. I called reception right away and asked the man (possibly a manager) to move me to a none smoking room coz I cant sleep in a room with a heavy smell of cigarette, he said no he can not ( without even checking) he said. I said I understand the condition of the hotel is poor and iam not complaining, just the smoke wont let me sleep... he said there is nothing he can do. we sort of slept through the night and left the hotel early morning.”

Mar 13, 2008 by Kelly from Swansea, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Clean, good sized room, and close to the airport.
• No soda vending machine and was forced to have guy bring luggage to room.

“I would definitely recommend this hotel. It was clean which is very important to me. It was right next to the rental car place. It was in a great location to catch an early flight in the morning. The only thing that I didn't like was that there was no soda machine. There was only a little shop to get soda which isn't always open. The other thing that I didn't like was that the bell hop forced his services on us. I could see you having to use him if it was a fancy hotel. Overall though it was great.”

Mar 13, 2008 by Steve from Yakima, WA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[2]

• Shuttle service.
• Shuttle service from airport to hotel was horrible.

“The hotel told us that a shuttle runs from the airport to the hotel every thirty minutes. We waited for an hour and a half for the shuttle. Once at the hotel they had a shuttle/tour service that would take you anywhere you wanted in the Miami area for a fee. The hotel is not located near anything, except a strip club and a burger king. The hotel itself had large rooms but they were older with few amenities. We did like the free Wi-Fi internet.”

Mar 13, 2008 by Chris from Winnipeg, MB CA
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[9]

• Good location and clean.
• Appearance. This hotel needs to be updated (renovated).

“Good location, clean and we felt secure. The hotel is in need to major updating. Also we were disappointed that we didnt know about the time change until the next morning when we were leaving for our flight. Luckily I had my blackberry! A notice under our door would have been a great service to us - their notice was left on the front desk later that day after we checked-in.”

Mar 12, 2008 by Ginny from Little River, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[4] • Location:[4]

• Location.
• Scruffy lobby and room.

“Very scruffy lobby and room. The restaurant food was horrible.”

Mar 12, 2008 by Barb from Moncton, NB CA
Overall Rating: 7
Cleanliness:[5] • Staff:[8] •

• It was a great price. Just looking for a stop over not an ultimate vacation spot and it sufficed.
• Cleanliness was not the highest priority as could definitely have been a bit cleaner.

“Average hotel. Good price for stop over place.”

Mar 11, 2008 by Norm from Shepherdsville, KY
Overall Rating: 0
Cleanliness:[4] • Staff:[6] • Location:[3]

• Nothing.
• Run down, delapetated, outdated, desperate need of updating.

“Hotel good for overnight stay to get a couple hours of sleep (if the gurgling drain doesnt wake you.”

Mar 10, 2008 by Patrick from Varennes, QC CA
Overall Rating: 6
Cleanliness:[4] • Staff:[7] • Location:[6]

• Free shuttle from airport + free shuttle to port.
• Noisy and not top clean.

“Convenient for a pre-cruise stay. A bit noisy but the room was clean and relatively big. Good shuttle services.”

Mar 10, 2008 by Camilo from Marietta, GA
Overall Rating: 4
Staff:[7] • Location:[6]

• Location.
• Air condition, hall way to my room.

“I will not recommend this hotel to any of my friends. I do not consider this hotel 3 stars.”

Mar 10, 2008 by Kevin from Omaha, NE
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[8]

• Location to airport.
• Shuttle service was unacceptable!

“Good location to airport, but a hotel that definitely showed its age. I would not rate it above an "economy" hotel.”

Mar 7, 2008 by Sheron from Irving, TX
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[8]

• The bed was comfortable.
• It was dirty and the air conditioner loud.

“This hotel had a good location but is an economy hotel and has slow non courteous staff. The driver passed us by twice at the airport before we finally were picked up and had to wait for 30 minutes to check in.”

Mar 7, 2008 by Dorothy from Medicine Hat, AB CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Bright cheerful colors in the room, and good size.
• Bathroom needed updating.

“Overall very good experience. A bit hard to find at the intersection of several roads and freeways.”

Mar 7, 2008 by William from Titusville, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[6]

• Relative location.
• Not a pleasant appearance, room small.

“Would not recommend this hotel.”

Mar 7, 2008 by Fred from Gainesville, FL
Overall Rating: 4
Cleanliness:[3] • Staff:[7] • Location:[7]

• Location.
• Showing it's age. Time to remove the three star rating, at least to 2.5 stars.

“It could probably use a major renovation.”

Mar 6, 2008 by Gary from Newcastle, WA
Overall Rating: 3
Cleanliness:[1] • Staff:[6] • Location:[4]

• Location.
• Dingy.

“Place was dirty, dingy and dated. Rooms smelled bad.”

Mar 6, 2008 by Scott from Portland, OR
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[7]

• Good location.
• Parking, no breakfast options.

“The hotel does not have sufficient parking for guests and for the night club on premises, leaving late arriving guests scrounging for parking. The hallways are dark dingy. The rooms are adequate, but are stuffy and though labeled as non-smoking, still have the lingering odor of tobacco. The front desk moved us but indicated that the rooms we ended up in were, "the last two-bed rooms in the hotel" - not a very comforting statement. The night club is not open for breakfast or lunch, and there is no other option for meals on site or within walking distance. The hotel web site indicates room service is available but we did not use this service.”

Mar 4, 2008 by Thomas from Palm Harbor, FL
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[4]

• Nothing.
• Everything.

“Old dirty maybe a 2 star but not 3.”

Mar 3, 2008 by Tom from Newcastle, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Very friendly staff.
• Rooms a bit worn around the edges.

“Convenient location near the Miami airport. Good value for the price. Hotel needs some refurbishing, but staff is very friendly and helpful.”

Mar 2, 2008 by Shirley from Plains, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, friendly, all amenities we needed was included.
• Price of drinks were outrageous.

“Liked the proximity to airport, staff was very friendly and helpful with all we needed. Clean and comfortable rooms.”

Mar 1, 2008 by Ken from Werrington AU
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The 9th floor restaurant was excellent with a fine view and satisfying cuisine.
• The main door to our room was difficult to open and close. Its hinges were damaged.

“In the main we enjoyed our stay. The room was barely adequate, but this was compensated for by friendly service and the surprisingly good restaurant.”

Feb 29, 2008 by Marcus from Ithaca, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.
• Asked for room with one king size bed. Only 2 double bed rooms available.

“Hotel was sufficient. I had stayed there before and knew what to expect.”

Feb 29, 2008 by Sam from Saskatoon, SK CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• I liked the pool area.
• The hotel seemed somewhat dated.

“The hotel staff were excellent. The hotel was clean and comfortable but I thought the rooms and overall hotel were quite dated. The convenience store was very small and seemed like most things were outdated and dirty. The room was clean but the air conditioner was very noisy.”

Feb 29, 2008 by Diego from Miami, FL
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• Nothing.
• Old, workers all over the place. Not a nice place!

“The first room I got, the door was stuck by rust in the frame. I had to ask for another room. It is a 1 star hotel. A was supposed to get a deal but I think I got ripped off.”

Feb 27, 2008 by Guadalupe from Norwalk, CT
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[4]

• Nothing.
• Everything.

“I wound not stay in this hotel again.”

Feb 25, 2008 by Christy from Montgomery, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[5]

• The layout & the rooms were nice.
• No views.

“Super close to Miami airport. Friendly, helpful staff. Interesting decor. Not very close to other restaurants or stores. Would stay here again.”

Feb 24, 2008 by Jim from Glenview, IL
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[1]

• Nothing.
• Inconvenient, old decor, closed restaurant (10pm) poor in general.

“This facility was provided as a 3 star, competing with Marriott, Courtyard, and Wyndham. It should compete with Ramada, Laquinta, and Red Roof. It is not as good as quality inn. If I am not able to turn this hotel down on my regular trips to Miami, I will be forced to not use your service. I like your service! Please fix this.”

Feb 24, 2008 by Len from St. Pierre Jolys, MB CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• We were looking for a hotel close to the airport with shuttle services.
• Not only did we 'not' have a complimentary breakfast, but the breakfast we did have cost us $32.00. We found that "very" expensive!

“We were pleased with our stay, other than being swindled for breakfast especially since there were no other restaurants nearby that served breakfast.”

Feb 20, 2008 by Sharon from Gahanna, OH
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[5]

• It was close to the airport.
• We paid three star prices for a one star hotel.

“Upon arrival the driver broke our luggage and the management did nothing to assist us with the problem. They even suggested that we purchase our own glue to repair it in their little store. They advertise a shuttle to take guest to local shopping areas but this was after a two and a half hour wait after the advertised time. The restaurant's food was horrible-don't waste your money-they are very slow so don't waste your time either.”

Feb 18, 2008 by Jeffrey from Greensboro, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• Run Down.

“Staff was very Pleasant. The hotel itself looked very dated and worn out.”

Feb 15, 2008 by Kristine from Juneau, AK
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[7]

• Close to airport; cheap cab ride; good pillows/bed.
• Didn't answer phone when called for p/up from airport.

“We would stay here again if needing only overnight lodging - close to airport and cheap cab ride since the shuttle is inconsistent. Beds are comfortable and enough pillows are provided. The shower is weak but hot water is plentiful.”