User Reviews for Residence Inn Winston-Salem

Research User Reviews for Residence Inn Winston-Salem (1-20 of 34)

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Oct 12, 2007 by Elizabeth from Gastonia, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The room was well-appointed. The bed was so comfortable, we never wanted to leave!
• Parking lot lighting was a little dim.

“The hotel was clean and comfortable. Hotel staff was more than professional. Thanks for a great night's stay!”

Jul 19, 2007 by Kevin from Swannanoa, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The friendliest motel staff that I have ever encountered.
• Nothing.

“I spend 30 to 50 nights a year in hotels around the state and region. I have never experienced a more friendly and helpful staff in my 20 years of traveling. Everyone was friendly and the room was exceptionally clean. I can think of no hotel in which I have stayed that I could recommend more.”

Apr 5, 2007 by Jim from Tallmadge, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Free hot breakfast.
• Hot breakfast was upstairs, no elevator and my daughter is in a wheel chair.

“Very good service, people friendly, and very well kept. Not sure why it is rated at 2.5 stars.”

Apr 4, 2007 by Cheryl from East Amherst, NY
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[5]

• The breakfast was very good!
• Older rooms, needed to be updated, air didn't work, and shower drained slow.

“When checking in they gave me the wrong room number and keys, someone was already in room. The room was ok but the kitchen cabinets very dark, need to be updated. Shower was very slow draining and it was a handicap room so the shower head was detachable and kept falling off the wall. The breakfast very good in the morning.”

Jul 19, 2006 by Malcolm from Newark, DE
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Clean and just what was needed.
• Not much to do in the area.

“The hotel was clean and not far from the highway. The hotel was in an area that is going through some changes. There is a restaurant that is closed across the street from the hotel. This hotel is on the end of an industrial area and the beginning of a residential area. It is about 7 miles from Winston Salem University and for the price a great buy.”

1 of 1 people found this review helpful.

Mar 23, 2006 by Nancy from Beverly, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Clean and spacious.
• Nothing.

“We highly recommend this hotel for sport team groups. It is a very short distance to Wake Forest, reasonably priced and large rooms with complete kitchens. Fabulous experience all around.”

Feb 21, 2006 by William from Manteo, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• The breakfast bar.
• No problems.

“What to say. They have been my choice of hotel in this area for several years now. I have used their facilities 6 or 7 times.”

Dec 18, 2005 by Jeff from Atl, GA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[3]

• Nice Room.
• Location.

“Excellent room. Very nice bed. Great room for the money. Not close to downtown but the whole place is not that big so traveling is not an issue.”

Nov 30, 2005 by Ingrid from Orange, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Couldn't ask for anything more.
• Perfect in every way.

“Every possible detail was provided, gorgeous suite with finest bedding, spotlessly clean, hot breakfast in am, kitchen well stocked with necessary utensils, coffee, popcorn for eve , could not ask for more.”

Nov 14, 2005 by Peggy from Allendale, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly , very clean and well situated for a college visit.
• Not many choices for eating out for dinner.

“I would go back without hesitation. The staff was very nice and professional. The buffet breakfast was extensive and very well presented.”

Nov 9, 2005 by Paul from Grove City, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• Excellent breakfast and wonderful amenities.
• Ingress and egress from the parking lot.

“Several times the front desk was left unattended during high traffic times and other guests were visibly disgruntled. ”

Nov 8, 2005 by Don from Johnson City, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Economy, cleanliness, breakfast variety, convenience.
• Very noisy fan bath, it was nice, overall!

“I'd stay again. breakfast was great. Service excellent, room was pleasing. ”

Nov 7, 2005 by Sara from Rockport, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff were friendly and professional. The rooms were immaculate and quite large.
• There was not much within walking distance and only one restaurant nearby.

“This hotel - large, clean, well-appointed rooms. Staff were friendly and helpful. I would definitely recommend staying at this hotel. ”

Aug 24, 2005 by Gene from Falls Church, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly and helpful staff; clean room & pool; excellent breakfast & other amenities
• nothing!

“The Residence Inn exceeded my expectations for the price, providing friendly service; a clean, spacious room; lots of breakfast choices; and a number of amenities. Overall, an excellent value!”

Aug 7, 2005 by Mary from Fort Wayne, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[7]

• It was perfect for our needs. I wish that we could get the same deal again for sure.
• Location was a little difficult to find.

“Great hotel. Would definately like to stay there again.”

Jul 27, 2005 by Mary from Novi, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Fantiastic! beautiful, new hotel with fireplace in room!

“We could not believe this was a 2 1/2 star hotel -- it was beautiful and new and had a full kitchen, living room and free wireless internet! Loved it!”

Jun 29, 2005 by Jon from Westerville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[8]

• Nice large room with many amenities.

“Nice large rooms with many amenities.”

Jun 29, 2005 by Gil from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly Staff, Great room. What's not to like?
• Nothing

“Clean, Friendly staff, great location.”

Jun 10, 2005 by Jenifer from Milwaukee, WI
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[4]

• Staff was very friendly and quick to assist in any way to make our stay a good one
• Some of the offered amenities were not woriking properly during our visit

“The hotel had a very friendly staff and wonderful rooms which made our vacation more homelike. However it was not as close as we had believed from the hotel review to the sites we had hoped to see. Everything ws very clean and the complimentary happy hour and breakfast were great fun, however there were some amenities which ere not functioing while we were staying there”

Jun 2, 2005 by Michael from Seymour, TN
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• the king sized bed was great and the room was appointed nicely.

“The check in staff was very courteous and helpful as they accomodated us for an early check-in. We had a special function to attend in the afternoon and needed the room cleaned up. The rooms were very well lit and was plenty large so that we didn't feel cramped. We were extremely pleased with the accomodations.”

Jun 1, 2005 by John from Orlando, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• very friendly and helpful staff
• The shower cold and hot" waterlines were "switched" resulting in the water not being very hot and low water pressure"

“Great Location and very clean. Excellent staff who are helpful in any way”

Apr 27, 2005 by D. from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• very comfortable, very spacious, exceeded value
• not enough TV channels

“Excellent service and accommodations. Conveniently located in proximity to expressway, shopping, and entertainment.”

Apr 7, 2005 by Brian from Knoxville, TN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Size of room for price
• liked everything

“Hotel was in a great location, and the room was great.”

Mar 20, 2005 by Mitzi from Macon, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Friendly staff, clean room, nice breakfast buffet

“We felt like we were staying in a nice apartment complex instead of a hotel. The room was spacious and clean and included a welcome basket. We had a quiet relaxing atmosphere, unlike in many hotels. We would be happy to stay at the Residence Inn again.”

Mar 15, 2005 by Heather from Huntersville, NC
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[1]

• nice staff
• we had to call and complain to the front desk several times for disturbances

“we had a room that seemed to have very thin walls. Our neighbors were very loud and we called and complained several times before something was done at 1:00 in the morning. The room was smoke free" but stunk like smoke. The staff in the morning were very nice. It was also in a horrible area, and not very clean."”

Mar 14, 2005 by Linda from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• location, food and facility

“Light dinner and breakfast were available. Several restaurants and shopping were close by. Close to Wake Forest University campus. Excellent facility.”

Mar 2, 2005 by Nona from Charlotte, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff were excellent. The room was clean and large. The free breakfast made the overall stay even better.
• Bathroom a bit drab.

“I had never stayed at Residence in before and usually don't even bid on 2.5 star hotels. This stay has totally changed my opinion. I really liked the spaces, having a full kitchen, and the breakfast. The staff were very friendly and helpful.”

Mar 2, 2005 by William ". from Manteo, NC
Overall Rating: 10
Cleanliness:[5] • Staff:[9] • Location:[8]

• Spaciousness and furnishings
• There was a strange obnoxious odor evident upon entry.

“We were pleased with our experience and will visit again. The above referenced odor was the only thing that we found wrong.”

Feb 23, 2005 by Dale from The Woodlands, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[7]

• The Hotel staff, the breakfast, the grounds
• In the room there were no trash cans

“Very clean and tidy, the grounds were likewise. Staff were helpful.”

Jan 20, 2005 by Amy from Piketon, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was incredibly clean and well-maintained. The complimentary hot breakfast was fantastic, along with the service.
• We were given a room at first that was occupied. After having carried our luggage up with us, we then had to reload and return to the front desk .

“Overall, our stay was very nice...the hotel was clean, even well-decorated and pretty:) The included breakfast was excellent. ”

Jan 17, 2005 by Charles from Lenoir, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very clean, polite staff,execellent service
• Only one entrance from road

“Very neat, clean, and staff was polite. The place to stay for extended stay.”

Sep 12, 2004 by Janice B. from Grayson
Overall Rating: 10

“I had to attend a funeral last weekend and I can tell you after the funeral my husband and I were able to get away from the crowd in a very nice suite. I had a quality hotel in a very nice area in Winston Salem, NC. I enjoyed it. To bad we were there for a funeral and not entertainment.”

Sep 8, 2004 by Marcellous L. from Gainesville
Overall Rating: 9

“The staff was great, friendly and accommodating. We were however expecting the penthouse suite with up and downstairs as we had our 10 year old daughter with us. Somehow it was not relayed that there were 2 adults and 1 child. At any rate, she was professional explaining the policy so we were not offended. We had a very pleasant stay and would stay at the same hotel the next time we visit.”

Sep 4, 2004 by William F. from Jacksonville, NC
Overall Rating: 10

“The hotel room was clean and comfortable and the grounds were well kept, really beautiful. Overall, the room was a suite with a kitchen and was even more than we needed, but I would be glad to stay there again.”