User Reviews for Hilton Miami Airport

Research User Reviews for Hilton Miami Airport (61-80 of 127)

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Nov 2, 2007 by Wilma from Gary, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• It was great.
• While taking a bath I could see dirt and cobwebs under the sink.

“This hotel was great, and I only would like to inform the housecleaning staff about the cobwebs and dirt that I could see while sitting in the bathtub. My prior occupations was productivity expert and work management professional, therefore I typically see things that the average individual does not, consequently I am forever trying to improve situations and facilities, wherever I am in the world.”

Oct 26, 2007 by Sheila from Davie, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Nice entry area. Beautiful pool area.
• Staff does not speak English well enough to answer simple questions.

“Standard sort of room with very comfortable beds and nice linens. Somewhat worn carpet. Staff tried to be friendly but did not speak English well enough to understand and respond to simple questions. No concierge.”

Oct 26, 2007 by Yasunari from Tampa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly. Great location. Very neat and I definitely will stay in this hotel again.
• I didn't like that I had to pay parking on top of my room fee.

“The hotel is in a very central location. Easily accessible to the airport, nice restaurants and it has a very friendly and courteous staff. The room was extremely comfortable, clean and spacious. I will recommend this hotel to anyone that goes to Miami on business or pleasure.”

Oct 24, 2007 by Dan from Kissimmee, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Fast responds & friendly at all areas of this hotel.
• Parking! They charge to park in their own lot. Why?

“No complaints on their staff, but their rooms good use some professional decorating ideas, they remind me a papa & mama motel spike up a little as in motel 6 deluxe, was not impress by the rooms at all. This is not what I expected from a Hilton, very disappointed, will not stay at this particular location again, it's over priced for what you get & the nerve to charge for parking is beyond me.”

Oct 18, 2007 by Ron from Houston, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[4] • Location:[7]

• I like the location and the views.
• Nothing is free. Water, internet costs rather got days inn.

“Don't they make enough money already? Pay to park, pay for internet, pay for water. Check in on a kiosk. I like to deal with people. Rather got days inn.”

Oct 12, 2007 by Vilma from Jacksonville, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean and good location.

“Very good experience I will come back.”

Oct 4, 2007 by Brian from Oak Ridge, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very pretty hotel, great location super close to the airport.
• Didn't tell us how to get to our room.

“Nice hotel, great location. Not the best view but the price was right so no complaints. Rooms are large and clean - perfect for what we needed.”

Oct 2, 2007 by Kimberley from San Jose, CA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[7]

• Great location to airport.
• A little noisy with airplanes taking off.

“The staff was wonderful in helping my husband and me through the crisis of his losing his wallet. They filed a report and called the police for us. They did not treat us with any less respect than any other guests who paid full price!”

Sep 28, 2007 by Phil from Norman, OK
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great experience.
• No coke machines.

“Was a great hotel very comfortable and clean? Great location close to the airport and the shuttles ran every 15 minutes.”

Aug 22, 2007 by Lori from Tarpon Springs, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• Comfortable bed and very nice linens. Reasonable parking fee.
• Shower tile old and mildewed. Small television.

“Very nice hotel. Beautiful lobby and nice room. Bathroom is in need of refurbishing. There's really no excuse for moldy shower walls even in Florida with the cleaning products available today.”

Aug 15, 2007 by Steve from Royal Palm Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The room service and beauty of the place.
• Parking fees.

“Overall, the hotel met all of my expectations. No complaints what so ever.”

Aug 15, 2007 by Cheryl from Jacksonville, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Room size was very comfortable.
• Paying for parking as a registered guest.

“Rooms were very clean and comfortable, great view of the pool and lake, very pleasant and accommodating staff.”

Aug 2, 2007 by Richard from San Carlos, CA
Overall Rating: 4
Cleanliness:[9] • Staff:[6] • Location:[6]

• Close to airport.
• Had to pay $7.00/day for parking (hidden fee).

“Close to airport, very basic facilities. Was very hungry the night I checked in. Went to hotel restaurant, was seated by hostess, and then began to wait and wait. 15 minutes I sat as waiters walked pass me. Not even a hello. Couldn't even get a glass of water. After 20 minutes, I left without telling the hostess, drove my rental car 10 miles to a hamburger stand. Was offended by restaurant staff!”

Jul 28, 2007 by Julie from San Antonio, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I liked the cleanliness of my room and we had a splendid view!
• The carpet in the halls was stained. We had to pay for parking.

“I enjoyed my stay at this hotel. It is centrally located and travel time to my other destinations was minimal. The view from my room was priceless! I rated it three-star upscale because I did expect it to be clean throughout. There may have been amenities that I was not made aware of too.”

Jul 23, 2007 by Arnold from Coconut Creek, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• I can drop off my Hertz car and take the shuttle to the airport. Saving time.
• I believe there needs to be more attention to cleanliness.

“I would recommend the Miami Airport Hilton to all business travelers. It is convenient, comfortable and well appointed. Definitely the best value in a 4 Star hotel.”

Jul 19, 2007 by Chrystal from Miramar, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location and the ambiance.
• Parking.

“The hotel was great!”

Jul 8, 2007 by Everett from Suffolk, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location was good.
• Room needed remodeling especially the bathroom.

“In other 4 star hotels the rooms are much bigger and the bathroom usually has a separate shower or at least a stand alone shower, this had neither.”

Jun 30, 2007 by Arnold from Coconut Creek, FL
Overall Rating: 2
Cleanliness:[7] • Staff:[2] • Location:[10]

• I liked the way the winged insect crawled out from my salad at dinner.
• I did not like that a winged insect crawled out from my salad at dinner.

“I had bugs in the food and the manager offered no assistance or compensation of any kind. This trip was the only bad trip I have ever had at this hotel. But, I will still think twice.”

Jun 27, 2007 by Bill from Orlando, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[3]

• Beautiful grounds.
• Location for my needs.

“This hotel is conveniently located for the business traveler and the grounds are beautifully maintained. The staff was very friendly.”

Jun 23, 2007 by Charles from North Port, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Price. Location.
• Front desk staff not aware of parking availability/fees.

“We wanted a very nice place to stay prior to flying out of Miami on a vacation. This was an excellent match to our needs. Hallways are getting a little "tired", hallway carpets need deep cleaning or replacement. Room was very clean.”

Jun 18, 2007 by Stefano from Wilmington, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very good service, good business center.
• Lobby bar is inadequate, poorly furnished and much unsophisticated.

“Good choice when traveling to Miami for business.”

Jun 17, 2007 by Aneas from Dayton, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[10]

• Nice swimming pool-nice view outside-restaurant inside
• Long wait for food-hotel employee busted in the room twice.

“My stay at the hotel was interrupted twice by the house cleaning guest or hotel employee who knocked twice rapidly and before I could answer the door they just busted in the room. the first time I had just came out of my bath and was in a towel and the second time me and my wife were in bed watching television. after they opened it the second time they grabbed the do not disturb sign on the door and turned it around to the other side of the door. at the restaurant I ordered a sandwich and fries and had to wait a long wait (45 minutes) for the food.”

Jun 10, 2007 by David from Monterey, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[5]

• The bar has a friendly staff and you can have some decent food there.
• The TV was broken and took forever to move me to another room. Understaffed.

“While it's in a good location, it is understaffed. I had to be moved to another room because the TV was broken, and that took a long time due to under staffing and bad communication.”

Jun 1, 2007 by Ted from Pulaski, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Such a beautiful location.

“A beautiful place that covers all of the bases.”

May 25, 2007 by Terrance from College Park, MD
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[8]

• Closeness to the airport.
• Hotel was very dated outside of the lobby area.

“The hotel needs a room and hallway makeover, it woks and feels very dated and needs an update. ”

May 16, 2007 by Helen from Aurora, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The comfortable king bed and pillows.
• The carpets were old.

“A great luxury hotel close to Miami and the airport.”

May 15, 2007 by Susan from Glendale, CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Close to airport and clean.
• Food in restaurant was very bad.

“Close to airport and clean. I wouldn't recommend eating in the restaurant. My meal was bad. I am a vegetarian so that may be part of the reason. I didn't have much of a selection.”

May 15, 2007 by Ray from Orange Park, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Professional staff, clean and well maintained appearance.
• Room service did not pick-up after several rings. Waiter was not very attentive.

“For the price, location, security, and amenities this hotel was a great stay. Had several small issues but was promptly compensated and received a quick apology. I would stay here again and would recommend others to stay here as well.”

May 15, 2007 by Elizabeth from Auburn, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[3] • Location:[9]

• Very Clean.
• The staff who received us was rude. She had a long day but that should not filter to guests.

“Hotel was very clean. Location was outstanding. The best in that location.”

Apr 30, 2007 by Steve from Stuart, FL
Overall Rating: 2
Cleanliness:[5] • Staff:[2] • Location:[8]

• Bedding was above average.
• Extremely noisy.

“The hotel is extremely noisy. The airplane noise is almost continuous and the doors on the 3rd floor need new closing mechanisms as the old ones slam the door when closing. Avoid the 3rd floor if you want to get any sleep.”

Apr 25, 2007 by Mike from Knoxville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location was good, grounds were nice especially considering it is so close to the airport.
• Room furnishings/interior not quite as top notch hotels, shouldn't charge for parking there. There is plenty of space.

“Accommodations were nice and location was close to airport. Not sure there should have been a charge for parking. Staff was friendly and helpful and location was good. There was a nice pool/hot tub/fitness center.”

Mar 26, 2007 by Rosie from Columbia, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• I really liked the view of the skyline and the bay!
• I didn't like the food that was from room service. It didn't have much taste.

“If you are looking for a hotel near the port for cruises. This would be a good hotel. It didn't take us 5 minutes to get there. The only thing that may bother you is the airplanes during the day time. I didn't hear any that night, though.”

Jan 6, 2007 by Alonso from Coralville, IA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient, excellent location and great rooms.
• The hallways were always crowded with items.

“Do not hesitate to book it! You won't regret it. It is Miami, it is going to be expensive, but if you know you way around in this city, like in my case, I found it very convenient. Be preparing to pay a toll if you are heading to downtown or the beaches. Excellent service, clean and organized.”

Jan 4, 2007 by Kristina from Toronto, ON CA
Overall Rating: 1
Staff:[2] • Location:[6]

• It has a nice lobby, but that's all I saw of it!
• They overbooked their rooms!

“We arrived at this hotel at 12:30 am after a late flight. Although our room was "guaranteed for late arrival" when we got there, the woman told us that they overbooked the hotel since a tour group wanted to stay longer! So we had to get back in the shuttle and she sent us to the Homewood hotel down the street. She said that the hotel was comparable, but it wasn't at all. Maybe a 2 1/2 star. There was no discount and no apology. Nothing. What kind of hotel overbooks? ”

Aug 24, 2006 by Clifton from Tallahassee, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The Papagallos at the entrance!
• No can do.

“I stayed at two hotels: first the Sofitel, then, a week later, the Hilton. I much prefer the Hilton even though it cost me about 20 dollars more.”

Jul 16, 2006 by Brian from Sioux City, IA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Had the water front view and it was awesome!!!!! It was very quiet and the front desk upgraded us for their mistake of putting us in a nonsmoking room.
• Had a long wait for the bus to pick us up from the airport. But we got out of there right away in the morning.

“Very nice place to stay. Everyone we encountered spoke English and from what I read in previews of other hotels that wasn't the case. The room was big and very in order. The room service people was very kind and in all the staff was GREAT!!!!”

Jun 24, 2006 by Kimberly from Baton Rouge, LA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location and cleanliness.
• The hotel restaurant was somewhat pricey.

“The hotel was very nice. The room featured a beautiful king size bed with several pillows. We had a restful evening prior to a wonderful cruise.”

Jun 13, 2006 by Paul from Philadelphia, PA
Overall Rating: 2
Cleanliness:[8] • Staff:[3] • Location:[5]

• The bed was very comfortable, although the sheets were stained.
• Staff, stained sheets, language barrier with staff.

“I was shocked at the quality if this hotel, being a Hilton. They charged for every thing from coffee in the morning to internet access. No wonder the Hilton's are so filthy rich. I had a better experience at a budget hotel that offered complimentary breakfast and free internet access.”

Apr 25, 2006 by Rong from Cupertino, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• The night bar is good.
• There is no tea in the room.

“It's a wonderful hotel during our short stay there.”

Apr 19, 2006 by Kathy from Seattle, WA
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[3]

• Room was ok, my dinner and service was good.
• Funky, not well kept, needs a face lift and a vacuuming garbage around the pool.

“Wouldn't go back. funky, yesteryear, needs a lot . very disappointed if this is a 4 star hotel, hate to see what anything less would be.”

Apr 13, 2006 by Dave from Pleasant Lake, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Needed a Good Room close to the airport.
• No complaints

“Great Food and it was Fun and relaxing watching the airplanes !!”

Apr 4, 2006 by Jennifer from Warminster, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Within walking distance of a great restaurant, 94th Aero Squadron!
• Could hear planes taking off and landing every so often.

“Hotel is very close to airport - we had an easy check-in and check-out. Overall this hotel met my every expectation. Clean, friendly, nice rooms.”

Feb 23, 2006 by Nancy from Alva, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff at this hotel was exceptional. Very nice and friendly and welcoming.
• Was not particularly happy about the $7 parking fee to park my car in their lot overnight. Their parking lot was huge and had many empty spaces..

“I truly enjoyed staying at this property . The lobby, the restaurant, the rooms, and the outdoor areas I used were all very clean and comfortable. The employees were all so friendly and very pleasant. I would like to go back there and spend more time someday! I didn't care for the fee to park my car there overnight though, I guess that came as a surprise, but everything else was perfect!”

Feb 13, 2006 by Larry from Davisburg, MI
Overall Rating: 1
Cleanliness:[9] • Staff:[1] • Location:[9]

• The fish pond.

“The hotel shuttle took an hour to pick us up from the airport sidewalk. The room I selected was changed to one with two double beds. I was then moved to 5 floors down to a handicap room. The price of the food is outrageous and there is nothing close to remedy that problem. They have a difficult time with speaking English. If you want a friendly welcoming place, this is not. I scheduled a shuttle to our ship and it was "not recorded" To his credit the man on the dayshift took care of it for us. He was the only redeeming aspect of the entire experience! It was my wife's 40th birthday celebration and I am totally disgusted and can not get it back.”

Jan 9, 2006 by Juan from Herndon, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff friendliness.
• Restaurants closes early.

“Excellent location, friendly staff.”

1 of 1 people found this review helpful.

Jan 1, 2006 by David from Barre, VT
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[3]

• Comfortable beds.
• Thin walls! Noisy.

“This is NOT a four star hotel! It's getting old and needs a major refurbishment Broken handle on bathroom door, low water pressure in shower, toilet did not flush most of the time. ”

Dec 31, 2005 by Diana from New York, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[9]

• Close to airport.
• Hotel staff did nothing to deal with rowdy guests in the middle of the night.

“Location to airport is convenient. Other than that, nothing special.”

Dec 31, 2005 by Elizabeth from Bradenton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It is well located.
• It needs sodas, drinks in the store next to the bar.

“The hotel was very nice. We were happy with it. It is well located and convenient for everyone.”

Dec 27, 2005 by Susan from Miami, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice atmosphere overall.
• Nothing is applicable.

“A wonderful hotel with excellent amenities.”

Dec 22, 2005 by Deborah from Woodford, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean.
• It was fine.

“Clean, quiet, close to the airport so convenient. Van service was prompt.”