User Reviews for Amerisuites of Miami Airport

Research User Reviews for Amerisuites of Miami Airport (1-20 of 125)

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Oct 14, 2009 by Robin from Little Rock,AR
Overall Rating: 5

• The rooms were very nice.
• Service was horrible!

“Nice rooms, but we had requested two queen beds and ended up with a king because they had nothing else! Teenage attitude behind the service desk didn't help the situation. No vending service in the hotel, you have to go to the lobby that was always congested and purchase stuff from the counter where you had to wait behind 5-10 people checking in and out. It was just very disorganized.”

Feb 19, 2008 by Michael T. from Clifton, NJ
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[2]

• Pool area was nice.
• Tearing down the hotel during our stay. Un livable

“I am not very picky and usually refrain from negative comments. However, this hotel was practically being torn down (they called it 'renovation') to make it into a Hyatt, which will probably be beautiful one day. Unfortunately, this was unlivable. Wife got plaster in her hair. No place to hold luggage and staff used racial remark behind my back.”

Feb 12, 2008 by Marianne from San Juan Bautista, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[4]

• Close to the airport and easy access to the main freeways.
• This was not a place I would recommend to clients who were doing business in Miami. It is not easy to navigate from the airport if you are tired.

“This hotel is under construction. It has graffiti all over the walls in the un observed areas. It is hard to find if you are tired after a long air ride. It does not currently have a single positive thing I would ever go to again even if they did complete the update on the facility.”

Feb 5, 2008 by Andrey from Plaistow, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Good service, good people, rich breakfast, nice atmosphere.
• Nothing.

“I would take Amerisuites Hotel in the future, too!”

Jan 30, 2008 by Denise from Monrovia, MD
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[5]

• Very nice breakfast included with stay.
• Hotel is under construction, noisy, dirty, and unpleasant.

“The hotel is undergoing major construction of the lobby and meeting areas. Construction noise was heard very early. They do not have any rooms with two double beds, only pull out sleep sofa.”

Jan 20, 2008 by Neil from Tallahassee, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[3] • Location:[9]

• Location.
• No lobby: under reconstruction, rooms old.

“Old hotel needs updating. Now getting it at cost of loss of facilities.”

Dec 19, 2007 by Vasco B. from Chicago, IL
Overall Rating: 0

• It was not Amerisuites hotel it was changed.
• The new hotel was very nice Hampton Inn.

“My hotel was changed to Hampton Inn on the day of arrival. Without notice I was very upset & will reconsider in using this service again.”

Nov 27, 2007 by James from St. James City, FL
Overall Rating: 0
Cleanliness:[8] • Staff:[8] • Location:[5]

• Had many amenities, friendly staff.
• Under construction.

“Did not stay at Amerisuites. No room available due to ongoing construction. Amerisuites made arrangements for us to stay at a Hilton nearby with very nice amenities. But wish they would have told us about the ongoing construction soar as the reservation was made several months ago.”

Nov 25, 2007 by Stephen from Albany, OR
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Nothing-it was just okay.
• Couldn't replace ink in printer to do our boarding passes.

“In the middle of nowhere.”

Nov 20, 2007 by Bruce from Fort Collins, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Got us in early.
• Not the same quality as the Ameri-Suite.

“We got rejected by this America Suites hotel when we showed up. They said they had no room, but they did put us into a Hampton Inn just around the corner. It was nice but we were looking forward to the Suite hotel. So my survey reflects the Hampton Inn, not the Suites hotel.”

Nov 20, 2007 by Muffy from Littleton, NH
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Staff & comfortable bed.
• Under construction.

“Hotel is being changed to a Hyatt Place, so lots of construction evident, but did not affect our comfort. This was handled extremely well by both hotels.”

Nov 14, 2007 by Dave from Mulberry, FL
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• Convenient location, price was great.
• Only offered 2 double beds, English is the 2nd language here.

“Great location, free wireless internet & parking were nice. English really is the 2nd language in these parts, and is totally foreign to some people. Overall, the hotel suited our purposes for this trip, and we would stay here again when just in town for a weekend.”

Nov 14, 2007 by Billy from Monterey, TN
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[6]

• Comfortable beds.
• Parking.

“This was a very adequate motel for business travel.”

Nov 10, 2007 by Giuseppe from Pompano Beach, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[8]

• Free wireless internet, spacious suite room, and free breakfast.
• Small breakfast area, information from employs.

“Overall a good choice for the price I paid.”

Nov 10, 2007 by John from Lakeland, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• Nice breakfast.
• Under construction.

“Great! Fine! Great!”

Nov 8, 2007 by John from Richmond, VA
Overall Rating: 5
Cleanliness:[8] • Staff:[1] • Location:[8]

• Free internet, good location.
• Front desk help was terrible.

“Wouldn't pay close to retail for the customer service level I experienced.”

Nov 8, 2007 by Mike from Tavares, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Free breakfast. Good.
• Parking and location.

“Time for a remodel.”

Nov 6, 2007 by Arianna from Eagle River, AK
Overall Rating: 3
Cleanliness:[4] • Staff:[4] • Location:[6]

• It was close to the airport.
• The room smelled of smoke and the sheets did not fit the bed.

“We were put on a smoking floor and we do not smoke. The room was a good size with a microwave and fridge but since we were only staying one night we did not need either. The sheets did not fit on the bed at all so that as soon as you turned over you were sleeping on a bare mattress. The wallpaper was peeling in the bathroom and the towels were of poor quality.”

Nov 5, 2007 by Phillis from Aylett, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The price for a business person. Was great.
• Nothing.

“Breakfast was great and you can't beat the place for the price.”

Nov 4, 2007 by Matt from Star City, WV
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Good location, Food, things to do.
• Parking.

“Good for a few nights or even a long stay, my room was very nice I had a sink and table to sit at when I got food, the water was always hot in the shower and the products provided where very nice.”

Oct 31, 2007 by Kirk from Miami, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[4] • Location:[4]

• Nothing.
• Time for a refurbish.

“Hotel is rundown and in sire need of a refurbish.”

Oct 21, 2007 by Darlene from Tavernier, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[6]

• How clean it was and how friendly the staff was.
• Did not have wi-fi.

“I could not believe how nice this hotel was for the money. I used to travel for a living and wish I had used this service. Great experience.”

Oct 20, 2007 by Kirk from Miami, FL
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[6]

• Nothing.
• Dirty, dingy, smelly rooms with broken furniture.

“Staff generally unfriendly and the hotel is in dire need of an overhaul. Broken furniture, scuffed walls, dingy peeling wallpaper and smelly carpets. Awful.”

Oct 15, 2007 by Vickie from Beaverton, OR
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[6]

• The breakfast buffet was an unexpected pleasure.
• My husband had a broken leg. Needed a wheelchair, they did not have one. Would not help me with the luggage to the room either. Very disappointed.

“The hotel itself was great. The staff was not the best. They could not seem to help us with any of our needs. Did not like that I had to go to another floor to get ice numerous times for my husbands broken leg. Also the soda vending machines had been removed on the floor that I went to so I had to hunt down another one.”

Oct 10, 2007 by Henry from Metairie, LA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[4]

• Friendly staff and good continental breakfast.
• Old sink, not central AC, old shower, old bathtub.

“Spacious, microwave, fridge.”

Oct 10, 2007 by Gurmohan from Trinidad, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location and good breakfast.
• Parking could be a challenge.

“I am satisfied with my stay at this hotel.”

Oct 9, 2007 by Carol from Orange Park, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Breakfast was nice, good variety of foods, fitness center adequate, staff very friendly.
• Need business center!

“Overall this was a nice hotel. The only change I'd make is a business center. Had to go to FedEx/Kinko's to use computers and printers.”

Oct 4, 2007 by Cecilia from Gainesville, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[7]

• Price, location, Staff.
• Hard to find from street. Not good signs.

“Hotel is nice, clean, and not too big. Location is not perfect but very convenient.”

Oct 2, 2007 by Carol from Orange Park, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Breakfast was good; rooms clean and spacious, fitness center was adequate.
• I needed a business center. I had to drive to fexex/kinkos to use computer.

“I liked the location of this hotel. It was close to the area I was working in Miami. The breakfast and fitness center were both nice. I was very unhappy with the fact that they didn't have a business center. I've stayed at other amerisuites that did. I had to drive to fedex/kinkos to use their business center.”

Sep 12, 2007 by Muhammed from Yorba Linda, CA
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[6]

• Nothing much that I like other than location.
• I thought I am staying in motel six. Instead of 2.5 star hotel.

“Hotel was filthy, not clean, and old fixtures. This hotel is not up to 2.5star rating. Maximum if you like people than give 2 star.”

Sep 5, 2007 by Chelsie from Nassau, FL
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• The price.
• Bad mattresses.

“This is the kind of hotel I expected. I tell everyone about it.”

Sep 3, 2007 by Mario from Miami, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• The location.
• Rooms can be updated.

“Solid location for business travelers in Doral area with decent rooms.”

Aug 29, 2007 by Jairo from Miami, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Comfortable, clean and with good amenities.
• Nothing special.

“The hotel was a pleasant surprise. This was my first time in a hotel of this chain. It is far better than others in a similar category. Really conveniently located to shopping and the Miami Airport.”

Aug 29, 2007 by Mary from Bonita Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• I liked having the suite with beds, couch, etc.
• I didn't like the cooling unit's noise.

“We enjoyed our stay. It was nice having an area to relax and watch TV, as well as a sleeping area. The complimentary breakfast was great. Staff was friendly, and the rooms were clean.”

Aug 23, 2007 by Rosa from Pikesville, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[6]

• Location.
• Bugs, the staff had much difficulty with the English Language.

“This hotel was in a great location and easy access to highways and the airport. However, there was only one sheet on my bed but I was too tired to ask for another one. After the first night I asked the desk to have the maid add another sheet to my bed and they didn't. I left for the beach and when we returned I went to the sink to make coffee there were a large number of little bugs I'd never seen. Went to the front desk to inform the clerk and they sent a clerk to look at them, they said they were sugar ants and that we could move to another room. I asked them to call the room and let us know what was available. They never called. We had a late night before check in and the morning of check out the front desk started calling my room at 8am asking for the wrong room which I kept telling them they were calling the wrong room. They kept calling until I took the phone off the hook. I went to the front desk to find out who kept calling and it was the clerk. I informed him that we had a long drive ahead of us and he really messed up my sleep pattern. As usual they only said sorry. We left tired but had to head for the highway home. I will not stay at this hotel again. The hotel was very disappointing as it was very necessary for me to get a good night sleep to be ready for the road trip. I will not recommend this hotel.”

Aug 23, 2007 by Sandra from Labelle, FL
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[4]

• The hotel needed lots of upgrades and the location was secluded.
• The exercise machines did not function properly nor did the ice machines.

“I was disappointed with this hotel room for a couple of reasons. The staff did not let me know that the ice machines were not working, leading me to go to the 5th floor, then the 3rd then the 1st floor. Then the entrance keys werent working properly either and did not allow me access to the pool/hotel entrance. My room was not made one of my hotel stays. And the gym machines were not in proper working order.”

Aug 15, 2007 by Carol from Orange Park, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean rooms, good breakfast, friendly staff, centrally located.
• Business center would have been nice.

“We enjoyed our stay very much. If I could add anything, it would have been a business center to check e-mails, print and do a few business things we needed to do. The front desk staff faxed some papers for us, which was nice. The breakfast had a wide variety of foods to choose from. Clean, spacious rooms. Loved having refrigerator and microwave in room. Would stay again.”

Jul 13, 2007 by Carol from Albany, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The personnel were helpful and friendly. Although I was traveling, they provided outstanding help in getting around.
• The laundry room was quite expensive.

“There was a power outage but the staff made every effort to assist us in maintaining food and comfort until the power returned. I loved the size of the bathroom and the comfort area provided in the room.”

Jun 26, 2007 by Ben from Kissimmee, FL
Overall Rating: 4
Cleanliness:[6] • Staff:[1] • Location:[6]

• Good breakfast.
• Staff did not know what they were doing.

“It was not up to a 3 star hotel. It was the worst bed I have ever had at a hotel. The rooms smelled of mold. The staff did not know what they were doing and took very long at check in. I would not go to this hotel again&”

Jun 26, 2007 by David from Estero, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[4]

• Tired, worn-out building finishes and furnishings, bad mildew problem in room, lumpy mattress.

“This hotel shows its age, lack of maintenance and need for updating the finishes and furnishings. At the standard quoted rack rate for a room, I would have felt grossly overcharged.”

May 3, 2007 by Steve from Fort Myers, FL
Overall Rating: 5
Cleanliness:[4] • Staff:[3] • Location:[5]

• We liked the suite style room with kitchenette.
• The carpet was worn and needed to be replaced and the furniture was beat u.

“This hotel is very convenient to Miami international. It suffers from the same frayed beat-up appearance that almost all hotels in the airport area seem to suffer fro.”

Apr 20, 2007 by Monty from Lincoln, NE
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[7]

• Was priced right.
• NA

“Good for the money.”

Apr 12, 2007 by Angela from Columbus, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Continental breakfast was wonderful. The server was so nice, a hard worker too.
• All was well.

“The front desk was nice and helpful. We really enjoyed our stay there.”

Apr 8, 2007 by Alaeldin from Scarborough, ON CA
Overall Rating: 6
Staff:[4] • Location:[6]

• I like the location of this hotel , very close to the air-part and close to down town Miami south beach.
• Front disc service not too friendly.

“Its nice small hotel , quiet clean , food are clean , the only things I don¿t like the guys at the front disc not too friendly and they don¿t have enough experience to handle this kind of position.”

Apr 2, 2007 by Linda from Holland, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great experience that exceeded our expectations - clean, friendly staff, delicious breakfast, great value.
• Can't think of one negative.

“Delicious hot breakfast buffet with good variety. Clean, updated rooms, friendly, helpful staff, upscale lobby, nice pool.”

Apr 1, 2007 by Rosemary from Juneau, AK
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[7]

• Location to good restaurants.
• Currently undergoing renovation.

“My husband and I stayed at this hotel as a stopover from Alaska to Nicaragua. The hotel was in the middle of renovations. Upon exiting the elevator to go to our room, the carpet was wrapped with plastic and there was sheet rock dust and construction debris about. Surprisingly our room was clean and quiet and no paint smell. The room was large and nice and had all of the amenities that we required - shampoo, conditioner, hair dryer, coffee pot, plenty of light, and a nice view of the area. There was a free shuttle to and from the airport and the driver had a good sense of humor and told us funny stories. The complimentary breakfast was continentals but adequate - better than what you get on the airlines. We would stay again at this location.”

Mar 23, 2007 by Kent from Chesterfield, MO
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• Large room.
• Packed up the breakfast buffet 30 minutes early.

“Spacious room. Clean. Excellent breakfast buffet.”

Mar 22, 2007 by Sty from London, FL
Overall Rating: 4
Cleanliness:[3] • Staff:[3] • Location:[2]

• Nearby food outlets, friendly front-desk staff.
• The drained swimming pool, dated rooms.

“It is extremely optimistic to describe this as an airport hotel.”

Mar 21, 2007 by Christine from Toledo, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[3]

• The staff was very friendly.
• The hotel was under construction, so a complete mess and the TV didn't work.

“The hotel was inconvenient. I was never told that you had to call in order to get the "free" shuttle, so stood at the airport waiting b/c I¿d been told it would come "every 20-30 minutes". When I called, they then informed me that I had to call to get it. It took another 30 minutes to arrive. I got there, and was put in a room with a TV that was programmed to the radio, and the front desk didn't know how to fix it short of moving me. The place was a disaster b/c it was under construction and there was dust everywhere. They put me on a floor where construction was clearly going on (dust everywhere and equipment blocking the hallway), but luckily I was only there until early morning. The desk clerk called for a cab in the morning, but got the room number wrong, and I waited for 30 minutes for the cab - a $30 ride to the airport for just 7 miles! Nothing about this hotel was convenient, I didn't get to use the "free internet" (no computers available), the "free breakfast" (left too early) or the "free shuttle" in the morning (again, left too early. Not worth the money. Stay somewhere else.”

Mar 17, 2007 by Kathy from Petersburg, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Quiet location, spacious rooms, convenient courtesy transport.
• Remodeling, and some sloppy paint overflow, no business center with computer.

“About 15 minutes from MIA, in a more-business oriented area of town. Not a luxury resort, but the room was very adequate, with sitting area, desk, kitchenette. Great place to stay for a longer period and it suited my one-night stay, as well. Courtesy transport was great, convenient. Continental breakfast started at 6:00 a.m., too late for our departure. I'd definitely try to stay there again.”