User Reviews for Hilton Charlotte University Place

Research User Reviews for Hilton Charlotte University Place (21-40 of 101)

• Add Your Own Review »

Mar 26, 2008 by Amy from Mooresville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• We told the hotel staff we are on a romantic getaway, and they left chocolate-covered strawberries in our room.
• I honestly can't think of a thing!

“The front desk staff was awesome, room service food was delicious, the location was perfect (in walking distance to restaurants and shops), and it was reasonably priced! It was just what my husband and I wanted for an overnight getaway. I am still smiling just thinking about what a great experience we had.”

Mar 25, 2008 by Brandan from Winnipeg, MB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] •

• Very comfortable beds, internet connection.
• No pay phones on property, expensive to make calls.

“Comfortable bed, business center with computer was helpful. quiet. I enjoyed my stay very much.”

Mar 25, 2008 by Anisse from Silver Spring, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• The decor was nice and the bathroom seemed to be recently remodeled.
• The toilet was slightly dirty and one of the chairs in the room looked beat up a bit.

“I would recommend this hotel to anyone coming to stay in Charlotte. It is in the good location and I got a great price on the room. The king sized bed was very roomy!”

Mar 20, 2008 by Julia from Garwood, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Beautiful bed, LD TV 42", free Wi-Fi internet.
• There is no complimentary breakfast, one set of elevators for the whole hotel.

“Nice hotel, good parking, comfortable beds, free Wi-Fi internet, close to major routes. It was a nice stay.”

Mar 19, 2008 by Jody from Lexington, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and room.
• None.

“This hotel was a great value and looked almost brand new.”

Mar 19, 2008 by Susan from Mound, MN
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly staff, even put us in an available exec level room!
• Map provided was a bit confusing but it's not an easy property to find.

“Nice.”

Mar 16, 2008 by Edward from Hallandale Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Brunch.
• Initial front desk check in person.

“Overall nice place to come back to. The rest of the treatment of the staff made way up for the check in.”

Feb 28, 2008 by Brannon from Reidsville, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very comfortable, well decorated, great location.
• Some renovation going on, not a major problem.

“This was a great place to stay. The staff was very helpful and courteous. The rooms were spacious and comfortable with all of the latest updates.”

Feb 21, 2008 by Vanessa from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Awesome location. 10 minutes away from North lake Mall and Concord Mills, right off of I-85, and major restaurants and wall-mart neighboring the hotel.
• The walls were kind of thin. I could hear the conversation in the next room. The front desk staff were not very helpful.

“I would stay here again. The hotel has an excellent location, right off of I-85. There were many major restaurants neighboring the hotel. The only problem I had was the walls being thin. I can here the tenants' conversation next door clearly.”

Feb 19, 2008 by Rachel from Montgomery, AL
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[6]

• The room was nice and the televisions are large, flat-screens.
• The lobby was small and being renovated.

“The rooms are spacious and clean and the flat-screen TVs are great. The only downside was the small lobby and the fact that it was being renovated.”

Feb 13, 2008 by Guerry from Savannah, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Bed.
• The coffee would not heat up good.

“Very Nice place to stay, very comfortable bed.”

Jan 30, 2008 by Jonathan from Williamsburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient Location, Luxury, Great Service, clean.
• No affordable breakfast. No Microwave or small refrigerator.

“It's a very nice hotel, clean; a convenient location close to everything, Our room had a beautiful view. The staff was very hospitable.”

Jan 24, 2008 by Murray from Christiansburg, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and very comfortable room.
• Unique sink design. Not really a bad thing though.

“Good value and experience for a short notice trip. Would definitely recommend it.”

Jan 20, 2008 by Becky from Charlotte, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[9]

• Super friendly staff, great room!
• We had a double bed vs. a king.

“Great.”

Dec 19, 2007 by Mitch from Columbia, SC
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Staff friendly and courteous, got nicer rooms than those on lower floors.
• Two wedding parties during check in, so we had to park a long way off. Smoking only outside or in bar&

“Stayed on executive level. Nice touches included floor to ceiling windows overlooking small lake, and flat panel TV. Otherwise, very average room. Nothing special. Coffee maker in room, but no fridge or DVD player. Lobby area very crowded because of two large wedding parties. Bar very crowded since it's the only designated smoking area in the building.”

Dec 10, 2007 by Alan from El Dorado Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Was great price for the hotel, it was as good of a 3 + star that I have stay in.
• Not really anything.

“Was in good location, and the room were redone and look good, along with the bed, which is very important to me. Great hotel.”

Dec 10, 2007 by Karen from Pittsford, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• The staff was out standing. Very friendly, helpful and courteous.

“Location is ideal if you're looking for good places to eat and shop. Easy on/off of hwy 85. Nice walking trail and things to do on the boardwalk, which is directly accessible from the rear of the hotel. Staff is very friendly, helpful and courteous. Rooms were very spacious and well appointed. I didn't eat at the hotel restaurant, but people have said it was very good.”

Nov 27, 2007 by Luther C. from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff, restaurant, room were great. I inspect Hotels in the Richmond, VA area and I know a great hotel when I see one.
• I did not like the fact that I could not live there always.

“What can I say; everything was just "Great".”

Nov 26, 2007 by Fred from Chester, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness of the staff and convenience to local shopping.
• No microwave or fridge available. Anywhere in the hotel for guests.

“I thought this was an Oasis of Peace; especially it's location on a small water feature. Even with a convention of middle school football players, it was quiet and dignified. I got a lot of rest!”

Nov 15, 2007 by Ronda from Jacksonville, FL
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautifully appointed rooms.
• I was given a choice of a twin rollout or queen air mattress for a bed the first night.

“Everything about the hotel was wonderful except that I had no bed the first night of my stay. The minimum requirement of a hotel room should be a bed. 2 hours of sleep the first night on a queen air mattress that leaked really starts your stay off bad.”

Nov 15, 2007 by Bill from Acworth, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Convenience.
• Bar too small bartender a little slow.

“It was convenient to everywhere I needed to go.”

Nov 14, 2007 by Jim from Wilmington, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Very good attention to detail regarding cleanliness.
• The management was not able to control the noise in the hallways late into the night/early morning.

“The hotel is very conveniently located to uncc and is very well maintained. Cleanliness is first rate. The management was unable to control very loud adults in the hallways early into the morning hours. There were also two calls from other rooms (by error?)Awakening us. This wasn't a very restful stay, irrespective of an attractive, well maintained, and convenient hotel.”

Nov 12, 2007 by Robert from Camden, SC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Friendly staff, excellent morning breakfast with fresh fruits and strong coffee.
• Smaller bar area than normal, but the bartender was friendly and knowledgeable about the local area.

“Great location, with super view of the lake. One can see all the wild birds and white swan swimming together as the sun sets. A great way to enjoy the end of the day along with a bottle of wine.”

Nov 8, 2007 by Rob from Winston Salem, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Recently redecorated rooms. Very comfortable bed. Good work environment.
• Nothing.

“Hotel staff was very friendly and accommodating.”

Nov 7, 2007 by Claire from Raleigh, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• This hotel is an older property, but the decor is wonderfully modern.
• Valet lots close to the entrance not a very client friendly plan with all the events.

“Great get a way spot. The rooms are very comfortably and tastefully designed. I expected lots of noise because the hotel had 2 or 3 weddings and another event, but it was very quiet. I was very pleased with the price and the value.”

Nov 7, 2007 by Jo A. from Durham, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Hotel room was recently renovated and lovely.
• Nothing.

“This was a very satisfying hotel experience. The front desk was extremely friendly. Our room had recently been renovated and was very modern and lovely. My husband and I were both pleased with the accommodations!”

Nov 7, 2007 by Molly from Pleasant Grove, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to everything.
• Hard to find a parking spot.

“The hotel was wonderful. Only wish we could have stayed a little longer. We were just passing through for the night.”

Nov 7, 2007 by Chris from Jackson, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[9]

• Location.
• Prices.

“I thought this was a very good hotel great location, nice clean rooms, and friendly staff.”

Oct 12, 2007 by Wendy from Gaffney, SC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds, clean, safe feel.
• Noisy neighbors, loose commode, our room didn't cool too well.

“Beautiful hotel, great staff. The beds were very comfortable and the rooms were tastefully decorated. It would have been wonderful except that we had very noisy neighbors and my husband had to get up early for work. The air didn't seem to cool the room too well and the commode was loose.”

Oct 1, 2007 by Zachary from High Point, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Furniture, bedding, overall appearance of room.
• No small refrigerator or microwave.

“Very nice renovations. The rooms were terrific, amenities accommodating, appearance impressive.”

Aug 28, 2007 by Rick from Cashiers, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean appearance and very comfortable.

“Hotel exceeded expectations. Very comfortable.”

Jul 9, 2007 by Craig from Coral Springs, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• The beds were amazing.
• Pool deck and area.

“Business traveler hotel with upscale rooms and amazing beds and view. A short walk across the lake on the wood bridge and your shopping and dining.”

Jul 3, 2007 by Kathryn from Davie, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Services available.
• Internet charge not posted in room or check in.

“This hotel is currently being remodeled and almost complete, very comfortable rooms and full service, excellent staff.”

Jun 29, 2007 by George from Sunny Isles Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Great location, good decor at a very good price.
• Staff needs better training.

“Located in the middle of the university area a very well decorated hotel with excellent walking at short distance to shops and restaurants. Very good value.”

Jun 29, 2007 by Stephanie from Batavia, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• I liked how modern and clean the rooms were.
• The gift shop in the lobby was over priced.

“This was a very nice place to stay for the price that we paid. The rooms were very clean and modern. The hotel was surrounded by several restaurants and stores such as Weal-mart, so it is located in a very convenient section of Charlotte.”

May 15, 2007 by Cathy from Anniston, AL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Being updated with luxurious furnishings.
• New, fancier sinks are pretty but inconvenient.

“Convenient location, well appointed, and useful.”

May 10, 2007 by Lawrence from Hampton, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Service.
• Girly smelling soap some wash cloths had stains.

“This hotel rocks!”

0 of 1 people found this review helpful.

Mar 21, 2007 by Bill from Asheville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• What I liked most was the value of the room for the price paid.

“This is a very nice hotel. They provided excellent service. It is located in a great location, close to shopping and dining.”

Jan 25, 2007 by Spencer from Lynn, NC
Overall Rating: 1
Cleanliness:[4] • Staff:[1] • Location:[7]

• Close to the interstate.
• Staff was very rude.

“Short staffed at the front desk, very loud in rooms.”

Jan 16, 2007 by Ruskin from Winston-Salem, NC
Overall Rating: 6
Cleanliness:[10] • Staff:[2] • Location:[10]

• Comfortable bed, attractive room.
• Unfriendly, uninterested receptionist on arrival, constant construction noise from room next door.

“The check in receptionist acted like she'd been having a rough day. There was constant construction noise from the room next door. I felt as though I had been relegated to an undesirable room, which I did not appreciate. I paid too much money to have that happen. The room was comfortable and elegant. Breakfast was punctual. The checkout clerk was very friendly overall, my experience was ok.”

Jan 3, 2007 by Margaret from Athens, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great view of the water, convenient to shopping.
• Noise from hallway, room rates higher for cont. Breakfast.

“We were pleased with our stay. I expected a few more "frills" from a Hilton, but it was still nice. The room was very clean. The shower did not drain well. Very convenient to lots of shopping and restaurants.”

Jan 2, 2007 by Richard from Easton, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very happy with the room, surroundings & staffing.
• For the one night that we were there, nothing was wrong.

“We were pleasantly surprised with our room and stay. We will use your service in the future. Thank you.”

Nov 22, 2006 by Richard from Charlotte, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[6] •

• Bed linens.
• I thought it had a 180 degree window. Shower was 1 star.

“I wanted my hour. Nice looking room. I could've sworn the package and said 180 degree window. Not true. Nice size room. Comfortable furniture.”

Nov 3, 2006 by Walter from Marietta, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[9]

• Room offered a comfortable, quiet rest.
• Too much activity in lobby & common areas.

“This will be my 1st choice, in the area, in the future!”

Oct 5, 2006 by Sean from San Diego, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Clean rooms.
• Parking lot was full.

“Perfect hotel for the price.”

Oct 5, 2006 by Rudi from Mt Pleasant, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff was friendly and helpful. The location was close to shopping, entertainment ,and restaurants.
• N/A

“I would rate this hotel as excellent. The location was superb The hotel staff was friendly, and helpful. I will definitely use the hotel again when in Charlotte.”

Oct 4, 2006 by Dianna from Goose Creek, SC
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Convenient and family friendly, excellent hotel for the price.
• Was a little mold in the shower.

“We were very pleased with the hotel. It was in the location that we needed, family friendly, and close to restaurants and shopping.”

Oct 4, 2006 by Blaine from Atlanta, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Nice lake even though in personality. Less shopping mall.
• So much traffic.

“Good 3* hotel.”

Oct 3, 2006 by Bill from Nashville, TN
Overall Rating: 1
Cleanliness:[7] • Staff:[1] • Location:[10]

• The only thing I liked was the comfortable bed.
• N/A

“It was completely inexcusable how pathetic our experience was. They confirmed my party would have double rooms, and then when we arrived, they said all that were available were king beds. I was happy to book extra rooms--at the rate. After going round and round with them--and with you--I found that none was going to give me ANY lenience whatsoever. So I had to bite the bullet and book a few extra rooms at their rates. And wouldn't you know it? Two double-rooms just MAGICALLY appeared available to us. Totally pathetic. ”

Sep 27, 2006 by Ernest from Garner, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This hotel is very convenient to everything in the charlotte area.
• Some of the guest in the hotel were rude. But this does not reflect the hotel.

“Excellent location, service and atmosphere.”