User Reviews for Holiday Inn Oceanfront Resort

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Oct 18, 2009 by Jane from Johns Island,SC
Overall Rating: 9

• Pillows were those huge horrible overstuffed kind.

“Hotel was nice, but not worth nearly the suggested price. Older place in need of upgrading. The pictures of the pool area are very deceiving. Rooms clean and staff friendly. Beds were uncomfortable.”

Aug 16, 2009 by Sarah from Columbia,SC
Overall Rating: 6

• ocean front access and the tiki hut bar made the trip
• had greater expectations for the room old coffee was left in thecoffee maker, stains on the pillows, room cramped

“I enjoyed the Tiki Hut and the location of the hotel, but the room seemed alot smaller in person than what was expected for the price. Staff was friendly and welcoming.”

May 24, 2009 by Sharon from Thomson,GA
Overall Rating: 10

• It was conveniently located and close to the beach.

“Clean. Had a helpful, personable staff. Food was good in the restaurant.”

May 19, 2009 by Kimball from Salem,VA
Overall Rating: 3

• Dining on location bar on local.
• The bathroom was out of date and in poor repair.

“Location was nice, the bathtub had a grab bar that came loose when handled and trash fell into bathtub. Very disgusting.”

Apr 12, 2009 by Dan from Peachtree City,GA
Overall Rating: 8

• Great location on the beach. Our toddler loved playing on the beach.
• We were given a smoking room and could not change to non-smoking.

“We were given a smoking room, and could not change to a non-smoking room. Although the smoke odor was minimal and not too bad. We stayed for two nights. The room was a little larger than a standard room and our room contained a king-size bed and coach.”

Feb 24, 2009 by Stephen from Rochester,NH
Overall Rating: 9

• Proximity to where we wanted to be.
• The bathroom needed to be updated.

“The hotel was clean and the beds were very comfortable. The shower area could have been a little cleaner, the walls were stained with lime deposits, and the soap dish fell off the wall the last morning we were there. We were very pleased with the hotel over all.”

Sep 25, 2008 by Lisa
Overall Rating: 3

• Hotel is near the beach and local shopping/restaurants.
• The hotel needs serious renovation.

“The hotel room was damp, clothes and bedding grew mildew within the first two days. The bathroom was losing tile and the plumbing dilapidated. The room had ants, when we went to the front desk to get a different room; their response was condescending at best - as if our standards were too high. After we changed rooms, we noticed the room had been cleaned and given to another guest the next day, there is no way that room had dried out it had serious plumbing issues. The second room was not damp, but still felt more like a motel 6. Would not stay there again.”

Sep 22, 2008 by Alicia
Overall Rating: 6

• On the beach.
• No balconies.

“It was overall nice, but more expensive then what it was worth.”

Sep 4, 2008 by Kim from Charlotte, NC
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[9]

• Ocean front, Tiki bar, live music and great pool. Very good staff.
• Hard to find a parking space.

“The hotel was clean and friendly. The room was very clean and we never had a shortage of towels. Had a great Tiki bar and pool area. Beautiful ocean view from the Tiki bar. Great location. Over all I would stay there again and recommend it to my friends and family.”

Aug 21, 2008 by Jessica from Savannah, GA
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[10]

• Location is great, pool area was nice.
• Bathrooms need update, $10 per person for breakfast.

“We enjoyed our stay. We only stayed for one night. It could be a little cleaner and updated. The location is awesome. Parking is limited but they have valet. They could do a better job of regulating who uses parking lot and pool, limit to hotel guests only. Only ate breakfast at hotel and it was good but not worth $10 for what we ate.”

Aug 21, 2008 by Millie from Bristow, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Beach access.
• Too crowded.

“Nice hotel for family vacations who want beach access. Not so great if you're looking for a quiet beach spot. Oh and watch out for the jellies in the water! Ouch!”

Aug 18, 2008 by Marquittia from Jacksonville, AL
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[8]

• Access to beach, Angel and Zack at front desk were very nice.
• Attitude and unkindness of Craig from Accounting department.

“Location was great on the beach, however, be sure you ask for room with an oceanfront view, as there is no guarantee. Housekeeping was great, but accounting staff was very rude. My room key decided not to work one day, so when I went to the front desk to exchange it, the guy in front of me was having the same exact problem. The guy in front of me was not given any problem. When it was my turn, sighs of frustration ran over the guys face. I should have been frustrated, but he gave me a rude sigh and threw my hotel key back on the counter!”

Aug 11, 2008 by Adam from Augusta, GA
Overall Rating: 8
Cleanliness:[5] • Staff:[7] • Location:[10]

• I really enjoyed the location and amenities it offered.
• I was thoroughly disappointed with the security staff. Highly unprofessional.

“I really enjoyed the location and amenities it offered. My only disappointment with this hotel was an unprofessional staff member.”

Aug 10, 2008 by Natalie from Spruce Pine, NC
Overall Rating: 7
Staff:[5] • Location:[10]

• The pool.
• The hotel rooms had to switch rooms 3 times.

“OK hotel nice pool but will not stay there again.”

Jul 28, 2008 by Nate from Pickerington, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[4] • Location:[10]

• Rooms were good sized and included a refrigerator and microwave.
• Elevator was very humid/stuffy, smelled bad, and was very slow. Some corridors also had an odor.

“Good location/quality for the price/location. Pool was very nice. Room size was good. Hotel staff was not very knowledgeable about the area which was disappointing.”

Jul 23, 2008 by Jason from Knoxville, TN
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[8]

• Cheap and very close to beach access.
• Old and smelly.

“Pros: 1.) Cheap 2.) Quiet 3.) Good pool access. Cons: 1.) Old and smelly 2.) Had a person in the lobby at all times trying to sell you a discount program. 3.) Had to walk further to your car to park than to the beach and at night zero lights outside. 4.) Very dirty carpets! Wear your socks or shoes at all times! 5.) Shower was interesting. Overall if you are looking for a cheap place to sleep and not concerned about any frills, this is the place for you. I would stay here again because I only wanted to go to the beach! We were there for three days and only in our rooms long enough to sleep and change clothes.”

Jul 16, 2008 by James from Clermont, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Near the beach and shopping plaza.
• Only 1 ice machine.

“Excellent place to stay, will stay there again.”

Jul 16, 2008 by Ima from Atlanta, GA
Overall Rating: 2
Cleanliness:[1] • Staff:[1] • Location:[3]

• Reasonable.
• Dirty, poor parking, unfriendly staff, stinky.

“I should have opted for an Inn instead. This place was **icky**. Bedroom had another door connecting to maybe the next door room. Lock was not working very well so they put a chair there. Scared me a lot. Balcony was 1foot broad. Could barely stand. On entering the room stunk like 'Phenol' cleaners. The cleaning staff made only the beds and took the dirty towels. Left everything else untouched and dirty and gave only one towel for the second day. Parking was too far away and had to walk back at night in the dark.”

Jul 16, 2008 by Kim from Marietta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Complimentary breakfast/refrigerator & microwave in the room.
• Parking was very limited on the weekend/poor lighting in the room.

“The Metropolitan hotel of Hilton head is a good value for travelers on a budget. I was able to take my daughters on a 3 night beach vacation and not spend a lot of money. It is a short walk to the beach and there are lots of shops about a mile and a half away from the hotel. The complimentary breakfast, although with a limited selection, aloud me to go down and take breakfast back to the room to have waiting for the girls when they woke up. There was a refrigerator and microwave in our room which was a plus. The room was clean and the beds were very comfortable. There is a small business center with a computer so that guests can check their email with a 20 min time limit. I was pleased with my stay and would recommend this hotel to anyone who is wishing to take a beach vacation.”

Jul 16, 2008 by Jeff from Alpharetta, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[10]

• Incredible price for the proximity to the beach.
• Hotel needs some updates, parking was limited.

“This is a great hotel for 20 - something's looking to be close to the beach without spending a fortune. Fortunately, it was the spring break crowd I sort of expected, but there was definitely a younger demographic there. For the most part, the hotel was clean, but in need of some updates and minor repair work. But there was nothing that wouldn't keep me from staying there again.”

Jul 3, 2008 by David from Jamestown, NC
Overall Rating: 5
Cleanliness:[4] • Staff:[3] • Location:[9]

• Love the fact is located next to the beach and allows non resort residents a place to stay.
• The hotel needs to be more updated and cleaner.

“This hotel is not at all as bad as it may seem. While it is not the Hilton or Westin it is a great place to be able to enjoy Hilton Head Island with a great location off one block off the beach. With that said if you are a picky traveler stay some where else however, if you are there just to enjoy the pleasures of Hilton Head this makes a great place to stay. It is also located to the nicest beach on the island.”

Jul 2, 2008 by Janet from Carnesville, GA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[9]

• Close to beach.
• Pool kind of small.

“I thought the hotel was nice for the amount of many we spent.”

Jul 2, 2008 by Shara from Atlanta, GA
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[9]

• The Hotel was in a convenient location. Across the street from the beach & close to shops/restaurants.
• Not too clean. No soap, shampoo nor conditioner. Bed was broken. Had to ask to have our room cleaned.

“Hotel is being renovated. We were told that our room was already renovated, but it was a disaster. It was in a convenient location. Across the street from the beach, which was nice and it was cheap, but we probably won't stay there again.”

Jun 16, 2008 by Connie from Dublin, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Location.
• Service at the restaurant.

“Room was nice, location was excellent. Only thing was restaurant. I didn't get my food and when it did came. It wasn't right. We didn't get biscuits for the kids and then she told me they didn't have any when I asked about them twice and no refill on drinks.”

Jun 15, 2008 by Mila&Mario from Bowling Green, KY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Close to beach, everything is super nice.
• Not a thing.

“The best hotel, best prices, super nice for kids, very friendly, A+.”

Jun 7, 2008 by Rochelle from Jackson, SC
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[9]

• I enjoyed the pool area and that the hotel is right on the beach.
• I did not like the fact that our room had a funny smell that didn't seem to go away, also my fiance had to kill two huge roaches.

“I think that this hotel needs a little work, one of the elevators was out of order our entire stay. The bathroom in our room did not meet my expectations,the tub clogged after each use. The location of the hotel was great, we enjoyed being right on the beach. Overall our stay was fair.”

Jun 5, 2008 by Amanda from Norcross, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was right across the street from the beach and close to entertainment.
• Hallways smelled bad, something was growing on the curtain in our room.

“For a traveler on a budget I would suggest this hotel. It is right across the street from the beach, about 5 minutes away from Sea Pines front gate and close to dining and entertainment. My husband and I really enjoyed staying here. Staff is very nice. We will be going back again as soon as possible.”

Jun 3, 2008 by Karen from Acworth, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Pool, breakfast buffet and on the beach.
• Air conditioning did not get cool enough.

“I would stay there again.”

May 30, 2008 by Christina from Champaign, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was clean and pleasant.
• They were painting hallways at the time of trip.

“The staff was pleasant and the hotel was clean. You never know what you will find right on the beach. It was family oriented but for a family with older children, it was not over run with smaller children. It was also close to a good variety of restaurants and shopping. I would definitely stay there on my next trip.”

Apr 23, 2008 by David from Charleston, SC
Overall Rating: 2
Cleanliness:[1] • Staff:[7] • Location:[8]

• Good location, on beach.
• Old, rooms dirty, too little parking, untrained staff.

“Was disappointed, older hotel with old, dirty rooms, not enough parking and staff was untrained, the only good thing was great location, right on beach.”

Apr 13, 2008 by Cathleen (. from Louisville, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[8]

• Beautiful scenery and well decorated. Comfortable and relaxing.
• Misleading pricing at breakfast buffet. Gratuity added but only 1 visit from waitress to bring drinks and bill. Pancake like brick, muffin soggie.

“Nice location although too dark (for turtles?) and beautiful area. Comfortable room but no real balcony to sit on like I thought I was paying for. A little noisy (outside bar music) if one wanted more relaxation but very entertaining. Very nice pool and lounge area. Gift shop a little cramped. We could hear a little kid running back and forth in room above us until we fell asleep. It wasn't the best stay ever but we would go back and try it again. Very seldom is everything perfect. It was very nice place to stay. Overall we had a pretty great experience.”

Mar 26, 2008 by Jared from Mcdonough, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• It was clean and the room was very centrally located.
• The pool and beach outside were real busy.

“It was a nice vacation. I would refer my friends to the hotel.”

Mar 20, 2008 by Katie from Wooster, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Right on the beach, great tiki hut bar, large pool, nice kiddy pool and playground, even had volleyball!
• Room was dated, bathroom had issues, leaky refrigerator, and maintenance did not solve problems with fridge, horrible food in restaurant.

“The best thing about this hotel was everything on the outside of it! The kiddy pool and adult pool was nice, great tiki hut bar with beach volleyball right next to it, and a nice enclosed playground for the kids. We had our own access to the beach which was great! The rooms were dated, the toilet wouldn't stop running, and peeling paint and a leaky refrigerator were the downfalls. We called maintenance about the fridge and instead of fixing it; he turned the cooler to max. It stopped the leak b/c it froze everything in it, including all our food! The restaurant in the hotel had terrible, overpriced food, but luckily there are enough cafes and restaurants in walking distance to make up for this, and the shopping is wonderful! We are a family of 5 and had a great time.”

Jan 30, 2008 by Pete from Lantana, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The pool and accessibility to the ocean.
• The food.

“The location was easy enough to find and everything you could need was within walking distance. They have a beautiful big pool. I would definitely stay here again and recommend this hotel.”

Jan 7, 2008 by Renee from Mahomet, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Convenient to the beach.
• Guest Room, Bathrooms.

“This hotel was below our expectations for a 2.5 star hotel. The location was very convenient and probably the reason it gets the extra 1/2 star rating! Guest room/bathrooms need to be renovated.”

Jan 7, 2008 by Renee from Mahomet, IL
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[10]

• The hotel was located right on the beach which was very convenient!
• The bathroom was very much below our expectations.

“This hotel was below our expectations. It is in great need of renovations in many areas, including the guest rooms and bathrooms. We would not return to this hotel when visiting Hilton Head Island in the future.”

Dec 19, 2007 by Sam from Evans, GA
Overall Rating: 4
Cleanliness:[6] • Staff:[4] • Location:[8]

• Poor quality and service.
• Poor quality and service.

“Poor quality and service.”

Dec 3, 2007 by H. Martin from Gastonia, NC
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[7]

• Pool was large.
• Not a clean hotel.

“Not a clean hotel at all. Stains all over the carpets, yellow stains in tub and along the walls. Beds were ok, hard. Elevators smelled of smoke. Location was great, but the view was horrible. We thought we were getting an oceanfront or at least ocean view and instead we got a beautiful view of the roof. Either side of the hotel was not a nice view. Food was expensive! Your better off going locally to Salty Dog Cafe. For a Holiday Inn, we were very disappointed. We will not return there.”

Oct 6, 2007 by Martha from Lancaster, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[7]

• The staff was wonderful. The young lady that checked us in was excellent.
• Both meals we had at the hotel were served cold and I had to wait for at least 30 minutes after I finished my meal for the ticket.

“The hotel was an average hotel. I paid $14.00 for a hamburger fries and a coke and couldn't even get onion and pickle for it.”

Oct 3, 2007 by Lauretta from Keystone Heights, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Right on the ocean! Super location!
• Hallways and entry area to elevator looked very sterile. Not welcoming.

“Location was excellent- couldn't ask to be any closer to the ocean.”

Sep 7, 2007 by Charmaine from Springfield, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

• Loved the ocean view and location to the beach.
• Front staff not that friendly or accommodating.

“The hotel is at a great location on the beach. Most of the staff at the hotel was very friendly except for the checking staff. I would stay at this hotel again in the near future.”

Aug 27, 2007 by Lanis from Massillon, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Pool was located beach-side.
• Gift shop manager had an "attitude".

“Very nice hotel directly on the beach. Nice pool that allows you to walk directly from the pool to the beach. Clean, comfortable rooms.”

Aug 15, 2007 by Christina T. from Grovetown, GA
Overall Rating: 5
Cleanliness:[4] • Staff:[5] • Location:[7]

• The ocean front location and the seafood buffet are the best things about this hotel.
• The hotel overbooked the night before and our room was not ready when we checked in. It was very hot in the hallway by the elevators.

“Great location. Nice pool and tiki hut area. Sea food buffet at the hotel restaurant was wonderful. Other than that the hotel is very average. Staff was nice enough and the room was okay. We only stayed one night so it was no problem but I would not want to stay at this hotel if our vacation had been longer. Carpet by the air conditioner in room was soaking wet. Hallway by the elevators was extremely hot.”

Jul 16, 2007 by Renee from Hoffman Estates, IL
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Location and Tiki Bar.
• Very dirty and in need of repair.

“The air conditioning in the hallways and in the elevators did not work. Temperatures were about 99-100! Room was dirty. Bed sheets had stains. It was just awful.”

Jul 13, 2007 by Terrance from Warner Robins, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• How close it was to the beach.
• The hallways smelled and the room was small.

“The hotels night life was great with live music and drinks in their tiki hut. The only problem with the hotel is the amount of parking that the have is not enough.”

Apr 23, 2007 by Valerie from Strawberry Plains, TN
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Its location was perfect for dining & shopping.
• Most rooms had no balconies. Our problems were not taken care of right away. They tried to charge us for services not used. We had no phone for 3 days.

“They don't have many rooms with balconies, which really isn't good for staying at the beach. They charged us for services (movie charges, mini bar, etc) that we did not use.”

Mar 20, 2007 by Judy from Gladstone, MI
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[10]

• Convenient to destination, beach, shopping.
• Carpet in bedroom quite stained; poor lighting; remote didn't work; mildew in bathroom under mirror, on grout in tub area.

“Air conditioner went out on the last night and we had to change rooms; this was handled well.”

Jan 30, 2007 by Robert from Marietta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location! Location! Location!
• Hotel is tired. Restaurant is out of touch/date.

“Great location directly on the beach! Easy access (in and out) of the hotel and reasonably convenient to all locations on the island. The hotel works for business, romance and families. The only disappointment is that it could be even better with an update and better management (at least 20 years out of date). The famous tike hut is closed for the off-season, so the hotel is basically dead (not a destination for anyone local), other than incredible access to the beach. ”

Jan 13, 2007 by Keith from Mount Pleasant, SC
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[10]

• Location on the beach.
• The restaurant was awful.

“I did not like paying the 95 resort charge.”

1 of 1 people found this review helpful.

Jan 7, 2007 by Cathy from Laurelton, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• Low toilet and no grab bar for elderly mother.

“Large, spacious rooms right on the beach. Great tike bar and gift shop. Friendly and attractive.”

1 of 1 people found this review helpful.